Planet Fitness

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Name: M** L***
Date: 2024-05-12 19:53:05
Rating: 2
Comment: Havent visited more than 1 planet fitness location, but the one in Costa Mesa, I think could be one of the worst.Starting with dirty changing rooms / restrooms, often missing soap or paper towels/ toilet paper.Staff not always polite and willing to help with gym concerns.

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Name: S*
Date: 2024-04-30 22:49:40
Rating: 1
Comment: BEWARE EVERYONE….WHEN SIGNING UP THEY TELL YOU THAT YOU CAN PUT YOUR ACCOUNT ON HOLD (if you travel out of country etc or cancel ANYTIME)THAT IS NOT TRUE!!! WWE JUST REQUESTED THEM TO FREEZE OUR ACCOUNT TEMPORARILY (4 months) DUE TO A JOB OUT OF THE COUNTRY AND WAS TOLD WE ARE NOT ALLOWED TO DO THAT UNLESS WE HAVE A CERTIFIED LETTER FROM A DOCTOR THAT WE HAVE MEDICAL ISSUES. SO WE HAD NO CHOICE BUT TO CANCEL OUR MEMBERSHIP WHICH WE HAD TO PAY $25 FEE AND SEND A CERTIFIED LETTER THROUGH THE MAIL TO OUR MAIN PF AND THEY INFORMED US IT CAN TAKE 3 WEEKS TO TAKE EFFECT.IF THEY RATHER LOOSE CUSTOMERS THAN TO FREEZE THEIR ACCOUNT TEMPORARILY THEN SO BE IT!! WE WILL FIND A DIFFERENT GYM WHEN WE RETURN HOME.

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Name: W***** G****
Date: 2024-04-23 06:47:39
Rating: 3
Comment: My first time at this club. It’s a pretty small establishment, but it gets the job done. Customer service was okay,once I smiled at the young lady at the front desk she greeted me. Personal I need a bigger club. I like my personal space and elbow room.

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Name: A******** M******
Date: 2024-04-20 08:23:47
Rating: 1
Comment: There are two girls. Their hair is blonde and they work at night after 12 p.m. They are not polite. They deal with customers without a smile or greeting. When I greet them, they dont respond. I hope it will be changed. I feel like Im in an inappropriate place

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Name: M**
Date: 2024-04-19 23:03:25
Rating: 5
Comment: The staff here are all friendly. This is the only planet fitness location in orange county that is open 24-7. The handicap shower stall used to be out of service but its working now, they fixed it and I like the new shower head.

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Name: J****** M*****
Date: 2024-04-12 17:56:51
Rating: 5
Comment: Best place to work out I love it every location is awesome always clean and friendly

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Name: J*** K
Date: 2024-04-10 04:20:27
Rating: 5
Comment: This club isnt fancy, but its kept really clean, and in over year of attendance I have yet to see a machine out of order. Staff is great too, really upbeat and helpful. Not overly crowded at the time I normally visit.

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Name: D**** G****
Date: 2024-03-31 12:46:13
Rating: 5
Comment: Great, it was clean and well maintained

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Name: C****** E*****
Date: 2024-03-13 18:03:26
Rating: 5
Comment: Love the gym, I need to definitely go more BUT thats a me problem. Like that its clean and bathrooms are too. Equipment is well taken care of and great atmosphere 👌

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Name: I**** B********
Date: 2024-01-29 02:34:22
Rating: 5
Comment: The security guy bothered when I parked my car at the parking overnight, I travel interstate and I am customer of Planet fitness (black card ) .

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Name: M***** V*****
Date: 2024-01-26 07:25:47
Rating: 1
Comment: It says it works 24 hours a day, but this is wrong, it only works until 9pm

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Name: m**** g*****
Date: 2024-01-24 23:13:46
Rating: 4
Comment: There is a joke in there:No “jump rope” allowed!

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Name: R****** B***
Date: 2024-01-09 19:01:22
Rating: 5
Comment: The best management, friendly,clean.

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Name: T**** 1*
Date: 2024-01-04 22:35:20
Rating: 4
Comment: Everything was great the staff was friendly and very clean but just the parking is bad the security guy told me can park only 1 hr but normaly i will use about 2-3 hrs.

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Name: S******
Date: 2023-12-29 15:47:03
Rating: 5
Comment: $10 a month. excellent gym

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Name: L*** R******
Date: 2023-12-28 15:19:48
Rating: 1
Comment: Its ok .. its kind of dirty..

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Name: C**** C****
Date: 2023-12-14 22:23:20
Rating: 1
Comment: Planet fitness itself was great but I suggest you park offsite. Security will cite you if your workout takes longer than 2 hours

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Name: R** N***
Date: 2023-12-14 20:52:10
Rating: 1
Comment: Character Of Defamation at this place. They put notes about you in their computer, so all staff members can see when you come in, discriminatory notes, front desk. Judgement free zone, nah..

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Name: D***
Date: 2023-11-29 13:36:57
Rating: 5
Comment: Its nice quiet good people and clean good place to work out

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Name: R* R*
Date: 2023-11-12 18:37:47
Rating: 4
Comment: I like that they have massage chair and showersBut they don’t have steam saunas, and their music is kind of low and not that good of selection for music.So I Goto 24 hour fitness for steam saunas

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Name: L***** J***
Date: 2023-11-02 04:01:33
Rating: 4
Comment: Love looking at all the beautiful people... Beautiful bodies in the making... Makes me all hot and sweaty and I feel like Ive worked out myself then I reward myself with something fattening 🤪

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Name: S**** R
Date: 2023-10-28 02:11:00
Rating: 4
Comment: Its all good except its too crowded and smells bit funny

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Name: F**** A*********
Date: 2023-10-25 00:43:58
Rating: 4
Comment: I love that it’s 24 hours. I also love the “no judgments” mantra, (though isn’t calling someone a lunk, a judgment?)Clean equipment and gym floor generally. Wish that were true for the locker rooms too.

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Name: u* d**********
Date: 2023-10-15 08:14:06
Rating: 1
Comment: Gym is fine and the new equipment is cool but there is a girl at the reception that not only treats me like an ah but also calls me a creep. I have not idea why but thats that. Be looking for a new gym now. 💪

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Name: t*** k
Date: 2023-10-13 01:16:05
Rating: 3
Comment: Its good for the price.

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Name: T** L******
Date: 2023-10-04 19:17:57
Rating: 5
Comment: Planet Fitness In Costa Mesa is very clean. Not only the equipment, also the locker room, bathrooms and showers.The staff here and s friendly and helpful.For less than a dollar a day

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Name: A*** G******
Date: 2023-09-09 01:04:13
Rating: 3
Comment: Good, clean equipment overall, but knocking down to 3 stars because the treadmill readouts are atrocious. Looks like the glyphs that the Predator reads.

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Name: M****** L******
Date: 2023-09-01 21:14:30
Rating: 4
Comment: This Planet Fitness has a clean environment (Bathroom) and Clean working equipment the people I have ran into are courteous and nice when it comes to machines, weights and benches staff is helpful if yoy have questions just a little crowded sometimes

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Name: J** S
Date: 2023-08-31 22:42:50
Rating: 1
Comment: This is the 2nd time this week they said they didn’t have any hand soap for the mens restroom. This is beyond disgusting! People are spreading so much bacteria everywhere. I wouldn’t be surprised if lots of people got sick due to this problem.

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Name: S******* K****
Date: 2023-08-29 01:14:58
Rating: 2
Comment: For anyone that likes this gym - I love that for you! Personally, I was not a fan. This PF location is on my way home from work, so I decided to try it instead of driving further to my usual location. Nope, the extra long drive is worth it to me!This PF is small and cramped. The cardio machines do not have their own tvs and face other workout areas, I waited multiple times for equipment and couldnt even get 10lb dumbbells for a while, theres no TRX area, theres hardly any open space for lifting dumbbells or stretching, the machines and weights looked aged, the parking lot felt sketchy, I did not see the employees greeting/saying bye to guests, the crowd was heavily male...I can just get an overall more comfortable and pleasant experience elsewhere.To their credit, they had a decent locker room/bathroom/shower area, it was generally clean, and no obnoxious lunk alarm decor on the wall.

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Name: D**** W
Date: 2023-08-21 09:19:30
Rating: 1
Comment: $20 for a day pass and the kid on the phone sounded like he didn’t want to be there. Take your money somewhere else

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Name: F****** V********
Date: 2023-08-04 05:17:03
Rating: 5
Comment: Got a great workout. Would definitely visit this location again

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Name: R***** S*** (*** B***
Date: 2023-07-04 19:09:14
Rating: 5
Comment: TBH for $10 a month its not a bad deal. Even for their premium Black membership ($25/mo) isnt so bad considering the convenience of locations.

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Name: B*** W*****
Date: 2023-06-30 17:24:16
Rating: 1
Comment: First time here. No one at the front desk for at least 10 mins. The bathroom was a disaster area. I couldnt believe it honestly. While I think people should pick up after themselves this location seems to be way understaffed

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Name: D**
Date: 2023-06-27 18:45:35
Rating: 5
Comment: Very clean and has everything you could ever need

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Name: F******* M****
Date: 2023-06-23 00:33:22
Rating: 5
Comment: I just recently started coming here. The employees have all been polite & the equipment is well kept!

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Name: B****** P****
Date: 2023-06-22 23:55:31
Rating: 5
Comment: 👍 good

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Name: A**** G*****
Date: 2023-06-20 11:56:53
Rating: 5
Comment: The staff at this location was extremely helpful!

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Name: G***** B****
Date: 2023-06-16 12:28:28
Rating: 1
Comment: This gym has really gone down hill! Many of the machines are old and damaged, the spray bottles and paper towel holders are empty and the employee was playing on his personal laptop the entire time. Avoid this PF location.

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Name: h***** d*******
Date: 2023-06-11 00:47:41
Rating: 1
Comment: The water dispenser at this place gives you hot water and when I told them they said “we know it’s been like that for a year and a half. We encourage our members to bring tea bags.” Like what even? Disgusting and off putting

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Name: D**** T*****
Date: 2023-06-10 03:06:45
Rating: 4
Comment: This is a clean, well managed facility. They live up to their reputation of providing a pleasant workout environment.

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Name: L*** W****
Date: 2023-06-04 02:10:40
Rating: 2
Comment: Not happening. Unfriendly, distant & neither of the guys at the counter seemed to have a solid answer for anything. Going to the Y instead. I did an inspection in the ladies locker room. And Im going to say the first thing that came into mind that this is not a safe environment. Theyre repeated signs posting do not leave this do not leave that keep your belongings in the car etc etc I would no longer feel safe showering or leaving anything or bringing anything into this facility particularly, because its in a caddy corner location in the shopping center and to think of this facility being open 24/7? There is no way in hell Im going to come here to work out and feel comfortable about showering or being able to put anything in a locker regardless if I have a lock on it or not. I did not feel safe visiting which means I would not feel safe being a member here. I pass and there it is.

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Name: A******* R*******
Date: 2023-06-01 07:08:35
Rating: 2
Comment: My husband and I car camp very frequently. We love going on road trips . We typically use planet fitness facilities to freshen up. I was highly disappointed in the cleanliness of the bathrooms & showers . The floors of the shower are absolutely disgusting luckily I have shower shoes so that didn’t bother me too much . The shower curtains look like they haven’t been cleaned or changed in while . There’s mold all over them.I also felt super uncomfortable in the ladies room. The night shift worker seemed to be in the bathroom the entire time I was trying to freshen up . I understand they need to tidy up and make sure it clean but she was on her phone the entire time just sitting on the benches in the locker room. I felt like I didn’t have privacy to get changed. The super weird thing is after I was dressed and almost ready to leave then she decided to leave the locker room. Maybe I’m overthinking . Side not there’s bunch of creeps in the parking lot .I hope this planet fitness will improve in the future

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Name: R** N***
Date: 2023-05-22 18:26:20
Rating: 1
Comment: Staff members always on equipment. Especially Black Card area, not allowing Planet Fitness Members to have full use of the facility. Conflict Of Interest at that facility.

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Name: L**** E****
Date: 2023-05-18 19:58:43
Rating: 1
Comment: Gym very full all the time, and dont take your kids once, they are not friendly, I took my baby once and they wouldnt even let me exercise. But with pets there is no problem.

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Name: L* F
Date: 2023-05-05 09:44:05
Rating: 5
Comment: 24hr service is amazing. Wonderful overnight staff. Thanks guys.

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Name: M**** F*****
Date: 2023-05-01 03:16:55
Rating: 1
Comment: Again another planet fitness that disappoints. Why am I paying 20 something dollars. Again its supposed to be a 24-hour & yet when I go at night they are closed

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Name: R*** M******
Date: 2023-04-11 18:01:29
Rating: 2
Comment: This club is outdated their massage chairs are old, They dont sweep the bathroom floors before they mop. The water fountain is not filtered and is always putting out hot water. The sinks smell and are outdated and some dont work. This gym needs to be remodeled

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Name: S*
Date: 2023-04-08 08:32:20
Rating: 5
Comment: I visited this club while traveling. Although it is a smaller club, it had everything that you would find in a large club. I liked it; compact and efficient. The staff was also friendly which I appreciate.

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Name: B*** W*********
Date: 2023-04-01 05:00:24
Rating: 4
Comment: A little more crowded than I thought it would be at this time but not too bad.

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Name: L**** D*****
Date: 2023-03-24 19:12:37
Rating: 5
Comment: I was able to shower and get cleaned up. Also, they have an amazing workout selection of machines to use.

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Name: B****** S******
Date: 2023-02-12 11:36:47
Rating: 5
Comment: Love this place. It had not let me down yet

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Name: K**** J
Date: 2022-12-03 02:13:13
Rating: 1
Comment: Update: Costa Mesa location is in competition with other locations about who has the worst maintenance. Costa Mesa location keeps getting the trophy. No hot water in the showers for a week! Bravo here’s a star on the managers foreheadPoorly maintained location. I asked the staff to replace a broken towel hanger and fix a locker room lock, they acted like I was crazy or I was bothering them. They said yes sure. The items in question were already broken 2 weeks before I had to say something, and up till this day it’s still not addressed. It’s bad enough they don’t provide shampoo in the shower stalls like all other Orange County planet fitnesses. They’re also very stingy on the black card massage chair usage. I don’t understand! Does the location owner even come in to check things out?

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Name: S**** A** R*******
Date: 2022-11-09 20:33:08
Rating: 4
Comment: Fewer weightlifting machines than some planet fitness locations but its clean and has great hours.

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Name: O*** L**** (******
Date: 2022-11-06 11:47:05
Rating: 4
Comment: Great Quite if you visit from 2:00 AM till 4:00 AM

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Name: C**** C*******
Date: 2022-10-07 20:05:26
Rating: 1
Comment: Longtime member of PF with no issues. After the COVID lockdown, when I returned I was told I need to reactivate my membership, which I did. Shortly after I noticed I was being charged twice each month, so I spoke to an employee at the gym. They said I would need to speak with a manager. Unfortunately, there is rarely a manager on duty. Months went by with no sight of a manager. Today, when I finally saw a manager (Matt), I explained the situation. He said he cannot do anything past 90 days (which is not in the contract or a written policy)! Hard to do when there is never a manager in sight. Instead of accommodating a mistake on their end to a longtime member, he said he cannot do anything. I canceled my membership, which didnt seem to bother him at all. This was a clinic in poor customer service and I suggest avoiding this gym. If you ever have an issue, good luck finding someone to help you. On to 24hr Fitness!

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Name: r***** s****
Date: 2022-10-05 17:50:33
Rating: 5
Comment: Its ok nice clean I dont ask for more

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Name: M******* N*
Date: 2022-09-27 03:48:21
Rating: 5
Comment: Great and clean place, people there were chill and doing their own work out. Not too sure how to feel about the hooks that are placed outside the showers (vs inside the cubicle). Special mention to Matthew who went out of his way to help us sort out some technical issues, and did so with excellent service.

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Name: M***
Date: 2022-09-11 00:10:33
Rating: 3
Comment: No issues with graveyard/night staff, but late morning/ mid day just ignores you, constantly blasts the gyms music full volume to where I can hear it loud over my own music full volume in my earbuds and it’s hard to hear anyone talk in the locker room since it blasts in there. As for the facility itself a lot of the weight equipment is falling apart. Careful walking around as there are a lot of leaks i the facility either from condenser units or roof leaks

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Name: J*** I***
Date: 2022-09-04 06:26:17
Rating: 5
Comment: Beautiful place, I loved ! So calm and chill

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Name: C**** H
Date: 2022-08-16 15:09:29
Rating: 4
Comment: Loads of great equipment. The tanning booths and hydro-massage beds are amazing; he massage chairs feel like a torture device though. The staff is friendly and helpful. If you are worried about germs, clean your equipment first, most do not clean machines after use. Really good price for what is included! I am a black card member, totally worth it!

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Name: P*** R****
Date: 2022-08-15 21:14:54
Rating: 5
Comment: You get a nice workout without paying too much money!

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Name: E******* S*******
Date: 2022-07-17 22:27:11
Rating: 5
Comment: Small gym, but very clean.Staff and customers are not rude compared to other PF Location

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Name: �**
Date: 2022-07-15 05:48:15
Rating: 4
Comment: The price is very cost-effective, but there are many people in the gym and few equipment, and the dumbbells in the weight area are not very heavy.

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Name: C**** B***
Date: 2022-07-02 18:07:07
Rating: 4
Comment: Small gym for the brand but good selection of equipment and generally well maintained. Good place to get in, get a good sweat going, then get in with your day.

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Name: N****
Date: 2022-06-13 19:31:30
Rating: 1
Comment: WATER FOUNTAIN IS WARM OR HOT FOR MONTHSBathroom stall been out of service for 2 weeks still & have to wait 15 mins to S*it with homeless people who shower there.NO paper towels & staff is lazy, arrogant .The manager needs to go PERIODThis place been nightmare for 8 months

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Name: W*
Date: 2022-06-12 14:46:10
Rating: 1
Comment: There is a teenager fake guy working at night. I just ask him a question, if I can stay overnight in the parking lot because I was so tired, he said was ok. Few minutes later I figured out that he call the security guy to tell me to leave.

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Name: A***** V***** H*****
Date: 2022-06-12 00:15:30
Rating: 5
Comment: So clean! Best outgoing happiest staff out of every PF ive ever been too!! Very nice tanning massage chairs clean bathrooms :-). I love it! Great music too!!!!

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Name: A**** A*******
Date: 2022-05-10 19:10:06
Rating: 1
Comment: Been charging me twice a month even when on a freeze for medical reasons. I have the paperwork to show but the staff there won’t do anything. The manager was polite but no help said I need to get a hold of corporate but wasn’t allowed to give me their number. It’s a good place but not work 46 dollars a month. I tried to cancel my account and they want 20 dollars to do so.

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Name: M
Date: 2022-05-04 03:43:47
Rating: 1
Comment: Horrible experience at this PF. I started as a black card member and then decided to switch to classic. This shouldn’t be rocket science… i did this with a PF staff member and thought it was sorted out. Months later, i notice through my bank statement that i was still getting charged as a black card member for the past 4-6 months.. a manger supposedly “helps” me out with this by refunding me the amount and offering a month or 2 for free and said i’d be billed as classic again. I go today to switch my location to somewhere else, and notice that i was still getting charged black membership. I wasn’t told by the PF staff member Sarah H about that, i almost had to catch that myself and notice what’s going on. She then tells me about the manager being unavailable, to try and find customer service # myself, and that it was me to blame for the issue because of an expired card thing… I come to ask how i was supposed to know that and she had no response. The manager then pops out of his office room (she said he wasn’t available..) and made it seem like I was the problem somehow and that this has never happened, that he’s offered me multiple refunds at this point (it was one..), and like i was such an inconvenience given my case. I cancelled my subscription and will be signing up somewhere else. The staff at this PF are all very young and are either not present (multiple times Ive been with no one at the entrance or the gym) or they’re playing and laughing with each other. It’s such a bad look for PF tbh, no one’s asking for 24/7 serious staff but still.. its a bit too extra at this location. Its nice that they’re all friends but all they do is play around with each other.

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Name: T****** M**********
Date: 2022-04-28 00:42:48
Rating: 1
Comment: I sent a certified letter to cancel my membership, it was securely received by employee “JF” per USPS electric return receipt. I followed up four business days later via telephone and the reception says my membership was never canceled. I do not recommend Planet Fitness Costa Mesa

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Name: J******* S*******
Date: 2022-04-25 16:12:10
Rating: 4
Comment: Havent yet joined but likely will. The girl I spoke to on the phone was very nice and extremely helpful, knowledgeable and polite. I didnt have time to finish up the conversation....I think her name was Melody ? or something similar 🤔, I really like how the Costa Mesa location has changed their store hours back to 24hours how it was pre-pandemic and I am definitely sold on the tanning bed option that is included with the black package to my understanding! It is very difficult to find a gym 🏋️‍♀️ 🏋️‍♂️ with tanning available on-site, AND at EVERY location as well. This would be 5☆s once I complete my membership. Hopefully I can still receive promotion 🙏🏻

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Name: D*** S**
Date: 2022-04-13 23:55:47
Rating: 2
Comment: Im disappointed by this location. The staff is disinterested with helping customers in anyway and quite frankly they seemed uneducated as well. I tried to use the body enhancement machine and nothing seemed to work properly but I didnt feel comfortable asking for help from the staff.

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Name: G***** W B*** C***** f** I***********
Date: 2022-04-03 19:31:13
Rating: 4
Comment: I go to many PF all over some are dirty and dont get cleaned much but some are really nice and clean frequently . I suggest getting a black card for a only 22$ a month you can find the best location for yourself.

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Name: S***** M*******
Date: 2022-03-21 12:18:17
Rating: 2
Comment: This gym isnt terrible if you mostly rely on machines and not so much free weights. Anyway, I got up at 4 this morning and got here at 4:30am to take advantage of this 24 hr location. The problem is, its 5:13am and they are still not open. Someone forgot to wake up this morning? Ive seen plenty of cars just drive by confused as well. Keep in mind its a Monday morning. I was on the fence about going back to 24 hr fitness bc they have a better gym/equipment but not every location is open 24 hours. Also its a bit pricier but nothing thats going to eat me alive either. Long story short, Im going back to 24. The one in fountain valley is open 24 hrs if I really need it.

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Name: R*** G*****
Date: 2022-03-16 11:27:38
Rating: 2
Comment: NOT OPEN 24 HOURS ON MONDAY. They open at 6 or 7 AM. I tried to suggest an edit on this and PF denied it.

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Name: E*** A******
Date: 2022-03-06 05:12:25
Rating: 1
Comment: The showers Very poor I asked the staff to clean the shower She doesnt care to clean the waste I also found broken Glass on the floor in the shower room 4 People in reception talks and laugh

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Name: r*** c******
Date: 2022-03-01 01:28:07
Rating: 5
Comment: Very clean nice staff good equipment, some people who use it are annoying but thats to be expected.

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Name: U***** K******
Date: 2022-02-25 20:01:07
Rating: 1
Comment: You should really clean womens fitting room, restroom and showers. Very dirty!!!!

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Name: K**** T*******
Date: 2022-02-11 13:22:17
Rating: 1
Comment: Beware of thieves at this location!!!!i was doing my hair after my shower had my infiniti pro and my wet to straight out, someone took my wet to straight while all of my other stuff was by it as i went to pee and left it unattended for less than two minutes.what blows my mind is the wet to straight is a cheap flat iron while the infinti pro is a $60 styling tool. im absolutely dumbfounded by this and i know its not PFs fault but who steals a plugged in flat iron?staff was helpful w incident but i will not be returning to this location again.

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Name: M******* C******
Date: 2021-12-18 01:59:12
Rating: 5
Comment: The staff is really nice, Dominic is so helpful and friendly and really goes above and beyond. It is so nice to see such a kind employee. he’s always keeping busy cleaning and greeting everyone. Great employee

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Name: G**** P*
Date: 2021-12-02 15:26:18
Rating: 1
Comment: I only had 20 min to stop by and I needed assistance from the front desk to get equipment (the kind you have to sign in and get it from the employees)No one was at the desk, I called, hollered at the bathrooms for more than 10 min and no employee showed up, until I asked another member to help me to look in the bathroom, where he found an employee and asked him to come out.He came to the front desk without even apologizing for leaving the front desk unattended for so long.Dec. 02, 6:15 am

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Name: Y****** S*****
Date: 2021-11-25 06:56:50
Rating: 1
Comment: Today, November 24th the gym was closed, instead of it being as it claimed to be the 24/7 openly gym.

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Name: N******* S***
Date: 2021-10-28 14:19:27
Rating: 4
Comment: Just your everyday everywhere gym. Theyre everywhere and thats good because you pay for one and you can use them all

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Name: j*** m****
Date: 2021-09-11 03:30:10
Rating: 5
Comment: All the other people who give it bad ratings are snowflakes. I just go and put my headphones in and workout. You pay $10 a month don’t expect anything luxurious. I got 0 complaints. It’s a solid gym with good equipment. Always have a great workout .

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Name: S*** A**
Date: 2021-07-18 22:01:53
Rating: 4
Comment: Nice pf. Average side. Staff is cool. Nice area. Security patrols the parking lot constantly so if you are a van lifer like me I wouldnt recommend spending any time here even though the pf is 24/7.

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Name: C****** M**** T*******
Date: 2021-07-18 09:30:42
Rating: 5
Comment: Very clean just as advertised as well as great and helpful staff ready to help. This place makes me WANT to work out lolGet the black card and u can enjoy massage chairs/tanning/etc. 👍🏽👍🏽👍🏽😀😁 Love it and way better than 24 hr fitness although I do wish there was a sauna 😕🥴🤷🏼‍♀️Other than that factor Im satisfied with my membership so far! 💕

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Name: S*** T*****
Date: 2021-06-22 17:43:39
Rating: 2
Comment: The manager was causing mass confusion among her staff instead of training them so she can delegate the work to them instead of jumping from one fire to the next without being done putting out the first fire.

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Name: N**** O****
Date: 2021-06-01 15:46:55
Rating: 4
Comment: Nice place to workout. Very convenient location and affordable. However, way too small and a lot of people workout here which creates less space and time to workout at your own pace. If you dont mind space then this gym should do.

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Name: S****** B***
Date: 2021-05-22 15:54:24
Rating: 5
Comment: Just joined today. Sat morning by 7 is great.

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Name: T***** C******
Date: 2021-05-18 19:03:46
Rating: 1
Comment: The manager of this facility is never in nor does he/she respond to emails or phone messages. They are continuously charging me even after I followed there directions on how to cancel, and I cannot get a hold of anyone in the facility that has the ability to help. When I finally spoke to the manager she was completely rude and unhelpful and informed me there was no account with my information, even though I was being charged from their gym. They clearly do not care for their members. Avoid at all costs. Nicer gyms with good customer service available at similar pricing.

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Name: P**** N*******
Date: 2021-05-16 13:49:29
Rating: 5
Comment: Recently visited Newport Beach, California on vacation from Phoenix.While visiting, I attended Planet Fitness in Costa Mesa.This location is very clean and well maintained.All of the equipment was in working condition and clean during each of the ten times visiting the location.The staff was very friendly and helpful. It was very easy to park in a clean parking lot.Thank you for making this a great location to weight train at away from home!

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Name: F***** A***
Date: 2021-04-06 03:40:09
Rating: 3
Comment: Recently signed, but didnt get a copy of everything I signed (electronically), even after asking for it which makes me worried in case I need to cancel (deadlines, automatic payments, etc.).

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Name: E**** B******
Date: 2021-03-03 18:36:24
Rating: 4
Comment: Planet fitness I dont understand why massage parlors are open but not gyms. Will you please make a plea to our Governor to open the gyms???

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Name: R** S***
Date: 2021-02-02 20:56:02
Rating: 1
Comment: How do I cancel my membership physically at a location when the location is closed due to C19. This isnt ok and should be completed on line but it cant.

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Name: J A** �****** J*
Date: 2021-01-08 08:42:22
Rating: 5
Comment: Still closed I drove out from chino hills to planet to cancel a memenetship “not that I want too,”I’ve lost 70 lbs all thanks to planet from last year,after some transitions in my life and rebuilding ibeent from me California surf body to couch bum to back to being a beach bum well surf body again lol thanks dudes and dudets lolz

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Name: S******* M**
Date: 2020-11-18 19:09:38
Rating: 1
Comment: This gym is beyond unprofessional. I continue to be charged for an unused membership during a global pandemic and each month get charged while the gym is not even open nor do I receive notifications when they do open again. It’s completely impossible to speak to member services to reverse the charges even at their headquarters. At this point, they’ve taken over $80 out of my checking account since March. I just want at least some of my money back and to not be charged any further.

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Name: K******* P****
Date: 2020-11-17 02:15:42
Rating: 3
Comment: This place is too small. Missing a streach area, limited weight area no bells.Its ok for cardio and machines. Be prepared to wait for a bench.

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Name: M****** T*****
Date: 2020-11-15 22:57:27
Rating: 1
Comment: They have signs up saying you must wear masks at all times, and then when you walk in a lot of people are not. The staff does nothing. Very disappointing, I’m sure the state would agree.

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Name: A*** F*****
Date: 2020-10-24 03:31:36
Rating: 5
Comment: The staff and environment here is great. The manager Miguel is very nice and helpful

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Name: J** D******
Date: 2020-10-20 18:33:52
Rating: 1
Comment: The lady who I dealt with to cancel my account was extremely rude and after sending my notices from two months ago regarding my cancellation notice I sent the franchise. The team was rude and would not admit they mistakenly messed up by not confirming my cancellation at my initial notice. My coworker cancelled her membership today and was refunded allHer money no problem at a different branch. This franchise is shady about cancelling (even though I moved six hours away)

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Name: w***
Date: 2020-10-19 17:25:02
Rating: 2
Comment: The number they have listed does not work and I’m out pic state repeatedly trtying to cancel my subscription. How do you get a hold of the people

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Name: V***** V*********
Date: 2020-10-13 02:29:01
Rating: 3
Comment: Not enough equipment.. seems like I was always waiting on stuff. Only think really good was the price

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Name: T**** R****
Date: 2020-09-24 04:42:41
Rating: 5
Comment: Great place....they are constantly disinfecting equipment. Friendly staff and feels so comfortable working there with the staff and guest

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Name: S*** G*
Date: 2020-09-20 17:42:06
Rating: 1
Comment: Finally couldn’t cancel my account online wait until the reopening on September. This place is not the same with the new management.

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Name: N*** C
Date: 2020-09-09 05:39:51
Rating: 4
Comment: Great place but wish they had a scale to weigh yourself... I get it no judgment but still. How the hell are gonna keep track of your progress if you can’t weigh yourself 🤦🏻‍♂️

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Name: C**** T****** T** B*** L****** R***
Date: 2020-07-24 15:42:49
Rating: 5
Comment: Love the massage table and chair. Tanning booth. Nice people. Wish it was open.

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Name: L**** G**
Date: 2020-06-15 23:17:23
Rating: 5
Comment: Great price! Everything you would usually use at any other gym.

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Name: J*** P***
Date: 2020-03-25 00:59:38
Rating: 5
Comment: Enjoyed my workout here . Loved the service and tanning bed, awesome

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Name: M****** E*******
Date: 2020-02-23 08:00:01
Rating: 1
Comment: I have been a planet fitness member for the last 6 years, I have used planet fitness locations all the way from the east coast, Central America and west coast holding a black card membership and today I had my worst experience I’ve ever had in a planet fitness location, I have checked in at the front desk of planet fitness Costa Mesa and a disrespectful person named Cody Dikensen has made fun of me just because I asked him if they’re selling locks as I forgot my lock !! He has the worst/frustrating attitude and made me feel not welcomed in this location !! Can’t believe such person would be placed in a position of answering questions and helping people as a trainer !!!

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Name: P***** L********
Date: 2020-02-21 02:09:25
Rating: 4
Comment: Its a very reasonably priced gym. I wish they would have staff

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Name: T***** H***
Date: 2020-02-17 17:13:59
Rating: 5
Comment: I like this gym for several reasons; 1. It is very clean and the staff is on top of keeping it that way. 2. The people at this gym are normal people who are just trying to workout, it is not a fashion show or pickup spot like other gyms around the OC. 3. They have tanning beds and massage chairs and a total body enhancement machine that is all built into the cost of the membership. The cost of the black list membership is still cheaper than the cost of the lowest level at that other club that I will not mention.

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Name: A***** R****
Date: 2020-02-10 08:47:05
Rating: 3
Comment: Mixed reviews on this facility. I loved the massage beds and chair and the showers and the equipment, wish they had classes thou. And the staff wasnt always with it or wanted to be there. When I had to cancel my membership I remember going thru alot of stuff having to prove that I had cancelled. Finally after 2 months, they got it straight. For the money their alright for what they offer and the fact that they were open 24/7 worked for me. They could train their staff a little bit better with customer service training.

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Name: C******* B****
Date: 2020-01-22 17:39:07
Rating: 4
Comment: Nice work out area. The design is good and can be nicer than most gym bathrooms if they cleaned it. Staff was friendly. It all seemed in order. I like their timed work out area. In the past review, I said that the bathroom was dirty, but I just visited again and signed up and it seems mostly clean now on a consistent basis.

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Name: J*** M*****
Date: 2020-01-13 05:53:45
Rating: 3
Comment: Good spot. To go in and out. Do what you got to do. Theres no overHassle with weights or machines.Good ambient thats what good.Different back grounds with same goals.

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Name: J*** M******
Date: 2020-01-06 04:13:44
Rating: 5
Comment: Super happy I joined Planet Fitness. Hydro massage alone is worth the extra $ for a black card membership. No contract, lovin that! This location open 24/7.

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Name: S*****
Date: 2019-12-24 10:09:09
Rating: 4
Comment: Judgement-free place to work out. No odd stares, no harassment, clean place. The staff is composed of friendly people. My favorite is employee is Oscar, because he is very friendly. He makes the gym feel like a safe place to be, and he is always doing his duties regardless of whether or not he is acknowledged by staff.

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Name: S**** K***
Date: 2019-12-14 04:42:33
Rating: 1
Comment: Went in today and spoke to the new store manager Miguel about wanting to re-instate my membership on a prepay annual basis with legal tender USD currency, as I do not live in the country and do not have a US bank account, and he basically referred me to join their competition and even went as far as listing all the ones that would be able to accomodate me, even though all of them were further away and inconvenient for me.What kind of business would have someone in-charge of handling the intake of new clients and refer them to their competition specially when they have need to make payroll for their overstaffed employees, all of which were just standing behind the counter on their phones or playing around with each other. They literally had about 15+ employees all working today.If this location is independently owned, they should be able to personalize their business model and cater to their community properly and not run on archaic brick and mortar corporate policies which are all closing down.They have a motto of Hassle Free Gym but today I literally felt like they are trying their hardest to turn that around and instigate inconvenience to their clients.I have never written reviews for a business, nor did I feel the need to express my experience before as I have better things to be doing with my time than going on a keyboard rage. And I know reviews can publicly humiliate and effect businesses. But this Business should be reported to the Better Business Bureau for false advertisements and misleading their customers.Edit: to below owners response-EFT is not one bit secure as there are constant data breaches, even with major companies and financial institutes. Nor is it convenient as cash is still widely used.Especially if you are serving in a predominantly hispanic demographic, you are loosing out on a lot of business.

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Name: J*** B*****
Date: 2019-08-17 09:13:23
Rating: 3
Comment: Its an OK Gym, more so for the Workout than anything else. The Best time to go here is in the middle of the night. But the Showers Could Definitely use some new Heads !

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Name: J***** S******
Date: 2019-07-22 06:49:47
Rating: 4
Comment: Y’all need to get a standard bench instead of a Smith’s machine

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Name: G****** G******
Date: 2019-06-26 00:54:28
Rating: 4
Comment: Very Great people here, great equipment and its all for pretty cheap price. Also Teens and kids can get un free from May to August! So Parents you can now take your kids with you!

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Name: R****** A***
Date: 2019-06-07 14:16:43
Rating: 2
Comment: I generally liked this spot since it’s not my home gym, but on one occasion I notified the staff of an issue in the bathroom. Someone crapped all over the place. I notified the staff thinking that someone would go an d clean it shortly. But, a few hours later it still wasn’t cleaned. I nor anyone else could use the toilets. A change of shift had occurred since I first notified the front desk staff. I was tempted to ask for the cleaning supplies to do it myself. It needed a hose down. That’s how bad it was. I understand that no one likes to do that kind of work, but it’s a business and customers needed to use the bathroom.

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Name: L** K******
Date: 2019-06-06 14:55:25
Rating: 5
Comment: Nice staff. Convenient location. No judgment. Welcoming environment.

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Name: A**** R******
Date: 2019-05-30 02:51:34
Rating: 1
Comment: I have never been mistreated the way I have been today, and I have been a black card member since 2016. This location has poor customer service the receptionist yesi and tabby were so rude. I left my scan card at home so I tried to use my number and yesi was so rude about it, she told me in front of other customers that I was not able to check in and I must have my scan card as I tried to explain the situation her co worker tabby was making face expressions and laughing boldly in my face. Watch out for those two they have the worst customer service ever!

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Name: S******** B******
Date: 2019-05-10 15:15:51
Rating: 5
Comment: I went to Planet Fitness Gym with the idea that I was going to join. Well, guess what? I joined.I have memberships that are free at many locations (Silver Sneakers) but shhhhh dont tell anybody. No I am just kidding....sort of. Actually, I am working on being really proud of that. But ....not so much just yet. Cmon all you older and yet very classy women out there admit it ....The whole aging thing comes with its issues. So lets rally at Planet Fitness and show our stuff prove we got it goin on better than ever and make this gym our good womanhood habit. And lets give a shout out for the BOOMERS in the house.There is a whole bunch of us Boomer Generatn out here and we and it would be grand to stay our best and fit as a glove for as long as we grace this wonderful PLANET at our own PLANETS FITNESS GYM.THE STAFF ...terrificTHE GYM INTERIOR...clean and well designed. It even comes with extras when you get the BLACK CARD.GO GO NOW and check out this place...Its worth it and its still the best deal in town.

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Name: K** S****
Date: 2019-04-19 14:45:59
Rating: 3
Comment: Generic globo gym. Front desk is usually friendly. No free bars, only machines and usually pretty crowded. I typically come here to run on the treadmill.

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Name: j****** s****
Date: 2019-03-27 15:03:24
Rating: 5
Comment: How can you beat a nice gym for $10/mo... you dont.

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Name: J*** M
Date: 2019-02-21 13:45:25
Rating: 5
Comment: Machines work!!Gotta say that was great work in fixing the tanning beds so fast! This also goes for the other few machines that were not working at the time.Staff are friendly! Location is very sanitized and people are mindful in not useing the machines while being on there phone. The best part is that its 24 hours and way cheaper then 24 hour fitness.Ill reccomend my friends amd family anytime! Thank you guys for the great work and dedication!Judgment free zone!!

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Name: b** s*******
Date: 2019-02-17 04:40:15
Rating: 1
Comment: Staff seemed racist they are brown pride, the lady liked to spray chemicals all over close to the white people and didnt open any doors, they also turned off the music in the afternoon so people wouldnt feel like working out

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Name: A**** B***
Date: 2019-02-03 07:13:28
Rating: 3
Comment: The most basic of PF locations I have seen. Its very busy during primetime, however its a much better choice than the 24 hour fitness locations near by. Stairmills are often broken which is especially worsened by 2 months repair times. Also, the security has been increased but you should make sure your doors are locked and be mindful of people walking by you that are suspicious in the later hours. Do not even think about using their showers.

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Name: C**** O******
Date: 2019-01-31 19:46:44
Rating: 5
Comment: As advertised it’s a different experience. Lots of machines, treadmills, stair climbers etc, a workout station where you do 30 seconds of one and go to the next is cool, but some people don’t follow the numbered routine and it makes for a bad exp. I’ve seen broken equipment or worn out seats with purple duct tape, and trashed bathrooms (the local homeless pay $30 for free showers, no joke because the college kids doing there homework don’t execute like they are supposed too. I’ve seen fights here, altercations and the police at this location. It’s nestled in with other local businesses so parking can be fun during peak hours, but at least you get a 5 min walk..I do like coming and going during non peak hours. It’s a good location and for $30 with no contract is great. They do have an upgraded experience with tanning bed and massage for a premium. But only during the day. Over all it’s 5 stars because it’s not known for steroid using customers

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Name: A****** P*****
Date: 2019-01-25 20:09:32
Rating: 1
Comment: Tried to work out at 2am. Security is so intense that they asked me to leave while I was trying to find my gym bag. The gym is small and condensed. It’s not that clean and not many selection of machines. Weird location for a gym.

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Name: L B***
Date: 2019-01-15 03:39:21
Rating: 2
Comment: I was very disappointed by this very small, unmanaged location!!! Felt more like a high school dance with all the kids just standing AROUND.... Not working out at all.... management needs to really really get on the ball with this..... Get to working out, or get out!! If this was my only planet fitness location I would be canceling my membership

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Name: S**** B***
Date: 2019-01-13 08:27:21
Rating: 4
Comment: I signed up here just to use the tanning facilities for the last 2 or 3 years. Hopefully one of these days (soon) i just might actually take full advantage of all the gym has to offer.

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Name: B*** L***
Date: 2019-01-02 21:29:08
Rating: 5
Comment: V nice facility and super addition. Definitely increased competition amongst others who charge like crazy.

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Name: s*** m***
Date: 2018-12-19 04:26:43
Rating: 3
Comment: Ok gym. Dont have many equipments like other gyms. Pretty clean tho

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Name: B******* B*******
Date: 2018-12-08 22:12:02
Rating: 1
Comment: No one wipes down what they use because they don’t use rags. Kinda strange to have blow dyers in the bathroom to “save the planet” but they waste the rolls of paper towels to clean machines? The cleaning products are so diluted they are straight water with a little pink to it. What is that cleaning? Absolutely nothing. Needs to be fixed so I feel clean in the gym I choose to workout at.

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Name: M****** F*****
Date: 2018-09-29 15:14:56
Rating: 3
Comment: Decent gym . Not bad, but definitely has room for improvement

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Name: V**** W*********
Date: 2018-09-22 15:56:47
Rating: 5
Comment: Cleanest PF I’ve been too. Great staff and nice equipment. Easy.

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Name: W****** A***
Date: 2018-09-04 01:17:27
Rating: 5
Comment: If youre thinking of working out this place is the place to start theres a great vibe theres lots of interesting sayings Maxims on the wall theres plenty of room lots of weights and machines you love it

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Name: J*** N*****
Date: 2018-08-20 17:40:26
Rating: 5
Comment: Great place to work out. Friendly staff, tons of equipment. I can always get right in, get my workout done and out without waiting around. Clean, new equipment and easily accessible.

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Name: T**** F*****
Date: 2018-08-13 04:02:17
Rating: 5
Comment: Great place to work out! Especially great when you have the black card and you can go with a friend. The facility is kept clean and and true to its motto there is no pressure to be Uber fit. You see people of all ages and all stages of their fitness journey. There are plenty of machines there, especially for cardio. Many specialty areas as well such as 12 minute abs, stretching area, or 30 minute full body work out.

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Name: L**** S****
Date: 2018-08-06 00:10:53
Rating: 1
Comment: Definitely the worst gym I’ve ever been The showers are really dirty and my little brother almost stepped on a razor blade they only sweep the locker room so you can see stain marks on the floor because they never wash itNOT COMING BACK!!!

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Name: S***** S*********
Date: 2018-08-05 10:34:32
Rating: 4
Comment: This gym was ok. It was hot inside and set up funny, the front desk guy however, was quite helpful and accommodating. 😁thanks

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Name: J***** L****
Date: 2018-06-19 16:51:16
Rating: 5
Comment: This place is awesome. Hailee is the best, so friendly and nice!

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Name: A*** Y***
Date: 2018-06-17 00:09:21
Rating: 5
Comment: I love it. They respect you and it only cost $10 a month and $40 annual fee. In my experience, Planet fitness is way better than 24hr fitness.

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Name: A**** C********
Date: 2018-06-05 15:27:14
Rating: 5
Comment: I LOVE planet fitness! They are Awesome and are willing to help you out. The trainer is VERY nice and the classes are helpful.

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Name: D****** B**
Date: 2018-05-15 18:12:48
Rating: 1
Comment: They make it so difficult to cancel your membership. It has to be done in person at the original location.

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Name: L**** S**** O*
Date: 2018-05-01 20:50:38
Rating: 5
Comment: Great price and easy to get your work out done quickly. Also, I noticed the employees are always wiping down everything to make sure everything is disinfected for everyone. Keep on keeping everything clean!!

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Name: t***** c*
Date: 2018-04-26 01:47:24
Rating: 1
Comment: These place the bathrooms are very dirty that are always out of paper their staff are so rude especially the girls the only good thing they have is a trainer hes nice and their machines theyre all dirty and the equipment the staff instead of being cleaning there just talking into each other or with their friends not with the members is a very convenient location for us because the other location is far for us but the other eno is much better.

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Name: J** V*******
Date: 2018-04-12 20:54:20
Rating: 4
Comment: In general this place is very nice just need to upgrade some of the equipment

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Name: M***** V******
Date: 2018-04-08 09:01:16
Rating: 4
Comment: You cant beat what you get here for the price! Its great for begginers! 🤔Mens bathroom could be a tiny bit better!😮

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Name: Y*** O***
Date: 2018-04-05 06:07:53
Rating: 5
Comment: The staff is REALLY friendly except... Just Kidding everyone is really nice. However I wish they would fix a FEW things... The Massage Chairs dont really grip on the legs anymore, room #4 Beauty Enhancer doesnt have sound or music options that works. Some Cardio Machines dont have earphone plugins that work. Ive been to other locations and even their Water Massage Beds are sit up, that would be nice if one is like that and the other is laying down . Other than that I love this place and by far the best machines Ive used compare to other gyms. I have completely transformed my body and this atmosphere is a place to just keep on going and reaching your goals.

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Name: M***** B*******
Date: 2018-03-01 02:19:41
Rating: 4
Comment: Good price and a good gym. Not too busy usually so its easy enough to find a machine or the right weights. They have a stretching area, ab circuit, 30 minute full body workout circuit and lots of weights and machines. Membership is $10 a month but didnt include the black card membership extras.Black card membership is $20 a month and gives you access to the black card area with massage beds, tanning booth and total body enhancement (infrared thing). You can also go to any planet fitness location that is not your home gym and bring in a friend with you to work out for free. Its a really good deal and a nice

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Name: A***** E******
Date: 2018-02-25 12:49:38
Rating: 2
Comment: Rude staff - my husband and I come in needing to use the restroom and showers and the mens room was closed with no other option available. The ladies wouldnt let my husband use the facilities because they were all in there cleaning - if you are an establishment/gym that is open 24/7, you should have restrooms available for everyone at all times. No excuses. I love Planet Fitness and use them across the country, but havent ever had this issue.

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Name: C****** M*****
Date: 2018-02-20 22:31:07
Rating: 5
Comment: The staff is very friendly here and there is plenty of machines and area to work out. Some other Planet Fitness are a bit crowded but this one seems reasonable.

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Name: J*** G*****
Date: 2018-02-14 18:22:18
Rating: 5
Comment: I like working out here. No shaming going on like other gyms. Staff is very helpful. Equipment is always clean and in proper working condition. Front desk is always staffed, never left unattended and organized. Employees are always making rounds to make sure that all is well with members and equipment.

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Name: T* A
Date: 2018-02-05 17:21:06
Rating: 1
Comment: I should have know after the first visit when I couldnt use the ladies locker room😒 But after visiting the Planet Fitness Costa Mesa several times I realized exactly how uptight the employees are and most of their Black Card benefits are lacking. No electrical outlets, most of the toilets were out of order and one of the two Hydro Beds were broke. A lot of homeless wondering around outside. Ive been in many PF but this one...it must be a California thing.....

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Name: L** G*
Date: 2018-01-08 06:20:16
Rating: 5
Comment: Always clean and great environment, staff is always friendly 👍. Great place to workout.

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Name: J** M***
Date: 2018-01-06 05:08:03
Rating: 4
Comment: Good gym with very friendly staff. Pretty much has everything you need. The facility is clean and well-maintained.Note that there is no adjustable curling bar or bench with removable plates but it’s the planet fitness policy.

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Name: A****** F*****
Date: 2017-12-11 17:19:55
Rating: 5
Comment: The greatest place to be without a doubt. The friendliest staff and super great environment to work out in. I m is life for me and so is planet fitness 😊😊😊😊

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Name: Y***** A
Date: 2017-11-30 18:20:07
Rating: 3
Comment: Come here after work, the staff is friendly but the machines could use some attention.

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Name: I*
Date: 2017-11-22 00:25:11
Rating: 4
Comment: Ive been going here for a couple of years and have been mostly happy with the gym. The machines are not as brand spankin new as they used to be, but are still in good working order. The locker rooms could be cleaned up more often/thoroughly than they currently are, as everything I enter the locker room it smells riiiipe. Other than that the price is amazing and will continue going until they increase their prices.

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Name: A**** B****
Date: 2017-11-02 08:16:44
Rating: 5
Comment: Love this gym.. please all people fast simple sweet cutie Im and out gum.lovers••• this is a gym I highly recommend do they have best tan, stair AB machines ♤ ab coster lovers😆🍒 it s way past planet its real check this gym out if ur serious and want to workout .. If ur complain my sugar and sonna pool high maintenance dont fairy ur way in this gym its not♤} for you all . Period 🙄

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Name: r*** g*****
Date: 2017-10-09 17:48:28
Rating: 1
Comment: I have the black card and yesterday and today i visit this place i only used the tanning machine . in all the gims the stickers eyes protective is free . but today the guy with long hair asking one dollar for this stickers . not problem . i have money . but i think the guy with long hair need extra money .

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Name: J** R*******
Date: 2017-09-23 01:42:07
Rating: 4
Comment: Nice place, not crowded. Limited weight machines, but plentiful treadmills, bikes, elliptical, and step machines.

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Name: E**** C**
Date: 2017-08-24 15:57:12
Rating: 5
Comment: The equipment is good, and Ive never seen, at any gym regardless of the cost, so many people cleaning their equipment. Its nice to see so many people take pride in the cleanliness and organization of their gym.

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Name: J*** S*******
Date: 2017-08-18 08:12:12
Rating: 5
Comment: Great location with great staff and friendly environment. My five-star review goes mainly toward the staff who make the workout and hygiene-facilities feel comfortable, accessible, and welcoming. I have seen a very tall man work here for some time who, additionally, has always been friendly and prompt to the concerns of guests. His coworkers, almost always, are in light-humor, too.

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Name: L*** �****** A
Date: 2017-08-02 15:51:54
Rating: 5
Comment: Staff is very attentive and I feel very welcome here, Gym is clean, and not crowded like other Planet fitness gyms

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Name: B**** S******
Date: 2017-07-31 03:22:16
Rating: 5
Comment: Nice place to workout . People are working out hard at this location which makes energy good

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Name: D**** K***
Date: 2017-07-30 18:15:57
Rating: 5
Comment: Know why I like at Planet Fitness?No grunting of weightliftersNo intimidation or judging othersNo narcissistic people who spend most of their time looking in the mirror.

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Name: J***** C****
Date: 2017-07-05 21:45:57
Rating: 1
Comment: I usually do not post reviews of businesses because I dont have such a highly inflated ego that I think my opinion is that important, but before signing up you should know this gym makes it very difficult to cancel. I recently moved across the country and was told that the only way I could cancel was by mailing a certified letter to the club containing all my personal information and my reasoning for cancellation.They make it difficult on you because the way the club makes money is by having as many paying customers who do not (or cannot) use the club as possible. By making it a pain to cancel they can squeeze you for a few more months. After learning about how much they care (or clearly dont) about customer service I am sure to see a slew of cancellation charges as well.Save yourself the trouble. There are MUCH better gyms to do business with. If had known about this I would have NEVER joined in the first place. Too much trouble for a mediocre gym.

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Name: L** R***********
Date: 2017-07-03 15:10:28
Rating: 3
Comment: 24 hrs... Doesnt get pack. Clean restrooms. Very chill and not so big as others gyms.

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Name: G*** R****
Date: 2017-07-01 16:57:27
Rating: 4
Comment: Staff is friendly. Machines are in good condition. Love the pink light therapy and massage bed. Clean restrooms and showers. Great place to workout judgment free!

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Name: R***** M****
Date: 2017-06-26 10:08:43
Rating: 5
Comment: 24 hours which makes this 5 stars easily with friendly staff and usually clean

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Name: N****** A******
Date: 2017-06-20 01:03:25
Rating: 5
Comment: Zeke is a fantastic manager that shows that he cares about his patrons. Its extremely easy to get into the workout here. Love the atmosphere, so if your looking for a gym, you should apply here

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Name: E* M****
Date: 2017-06-16 15:53:59
Rating: 4
Comment: Simple place for workout and no pressure. Easy monthly​ plans. Very clean in locker room and no smells.

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Name: T*** B********
Date: 2017-06-04 03:44:53
Rating: 1
Comment: They decided to change your contracts folks.If you have a regular membership, you no longer have internet access. If unfortunately you are on a regular month-to-month contract, like myself, consider speaking with an attorney for damages​ IF planet fitness failed to give you notice of the change. Who know- might be worth a class action. You can even just file for yourself in small claims court.In other news, the genius who changed the settings to the wifi did not do a great job- they left it vulnerable to attacks and also, if you are logged in, you can communicate with other devices. Unfortunately there are privacy issues- your info can possibly be accessed by others logged into their Network (but only while you are also logged into their Network). See pics I attached.

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Name: C***** M*****
Date: 2017-04-27 17:02:20
Rating: 1
Comment: Lied about being able to go to any other gym with their black card. They left out that you can only do so 10 times per month.

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Name: T***** E******
Date: 2017-03-31 04:38:21
Rating: 5
Comment: Always clean and Claudia is always providing excellent service!

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Name: K**** G*****
Date: 2017-03-28 21:16:33
Rating: 5
Comment: I have been to other PF locations but this is by far my favorite. The facility is consistently clean, the staff is friendly and attentive, and there are tons of available machines to choose from!

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Name: M**
Date: 2017-03-14 23:42:36
Rating: 3
Comment: It was alright. A little crowded and the restroom sinks werent really functional. Seems like they need to work out.

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Name: A***** R*************
Date: 2017-03-09 11:22:00
Rating: 5
Comment: Love it! The massage chair is my favorite along with the Hydrogel Bed and the showers are nice. Easygoing, relaxed atmosphere.

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Name: A**** A*****
Date: 2017-03-02 07:02:25
Rating: 5
Comment: Clean place with friendly staff. Never seen any drama happen or anything. No creepers as far as I have seen.

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Name: D***** A*****
Date: 2017-02-01 01:14:58
Rating: 3
Comment: Great place to workout. Although compared to most other PF this one has push-over employees. Really just get paid to stand. The motto is judgment free zone and some of the other gym goers dont seem to be aware of that, and the employees do nothing to help make this a comfortable place.

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Name: S**** K****
Date: 2017-01-25 17:46:28
Rating: 5
Comment: Great gym, especially for those who enjoy cardio. Not packed compared to 24 or LA Fitness even after work! Open 24 hours, large locker rooms and showers. Bring my sister in all the time with me, enjoy the Black Card perks! My only complaint is the stretching area is a bit small.

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Name: A*** P***
Date: 2016-10-09 07:03:50
Rating: 3
Comment: This place is great with the exception of that 1 guy that slams the alarm with every tiny bit of sound that comes out of the machine. I recommend staff inspection to prevent random disruptions and negative experience to members.

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Name: X***** F***
Date: 2016-10-04 14:58:36
Rating: 1
Comment: Dont use this company. Signed up 1.5 years ago and I have only been twice after I first signed up. They continue to charge my credit card even after the year expired. Now was hit for 40 bucks after I have sent letters and called. From what my experience these guys are seemingly being fraudulent.Dont sign any contracts...they wont let you out of it and continue to illegally charge members even after the first year.... really bad company to do business with.

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Name: T***************** A P******* D**** O* G********
Date: 2016-09-20 00:18:34
Rating: 2
Comment: I have been a member for awhile and its definitely worth the $10 a month, cleanliness is mostly a hit but sometimes a miss, staff is super friendly. I decided to cancel my membership today because they had an end of summer block party which sounds lovely but they have a ridiculous amount of food and catering in the gym, super unhealthy, super smelly. I just ate before my workout so for me its really about the inconvenience. In the ladies locker area however, there were a lot of women talking about how rude it is to have this going on during their workouts, because they are trying to hard to cut out bad foods (tacos, nachos aka exactly what they are cooking up in the gym) I just think it is so inconsiderate for gym goers to have hot food being wafted in their (and my) faces when all we came here to do is work out and not be subject to the shameless promotion of fast food restaurants and product placement (candy etc). Im sure some people enjoy it, but for some who are really struggling to put their health first - especially from a place which harps nonstop about fitness, putting yourself first etc.Total fail on the part of planet fitness, know your audience, maybe do some polling before hand to find out what your members appreciate. A banana would have been nice, but alas not one fruit or vegetable has made an appearance.In a nutshell: its hard enough for hard working men and women to come to the gym after a full day of work on a Monday, I would prefer getting a free bottle of water, complementary towel, or nothing at all if the alternative is to have my mood, and workout and for some, their health sabotaged by my own gym that pay to attend. This is not the service I signed up for and honestly it shows that planet fitness really doesnt have a clue about what actually does a body good.Time to switch up my workout routine and try some classes and maybe get outdoors. To those of you that enjoy the wafting smell of food in a poorly ventilated building while you are trying to get in your workout, this gym is definitely for you! Bon appetit! (I did only put one star but I changed it to two, because this is my personal opinion and there are probably some people out there who really do appreciate this- I have yet to meet one, but Im sure they are out there )

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Name: P***** D*********
Date: 2016-08-26 13:05:10
Rating: 5
Comment: Ive used a couple different gyms and even different locations. I moved my membership to this location because of the atmosphere and staff. Its clean, the staff is friendly, and they dont blare music that overpowers your own headphones.

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Name: J**** M*********
Date: 2016-07-19 03:29:08
Rating: 1
Comment: The gym is not bad at all. My complaint for this particular branch is that I cant sign up unless Im willing to hand them my routing and checking account number. Poor business decision! Goes to show you really dont want my business. Customers shouldnt be strong armed into business. I get were in modern day where we do everything electronically, but whats wrong with Cash or even plastic. For $10 bucks I think this level of requests is outrageous. Understand my point of view PLANET FITNESS. Just out of curiosity, what about the people who actually cant get a checking account for some reason or another? Sounds like a Sorry, but sucks for you. You cant be part of us a little over the top dont you think planet fitness? Whats next? Nazi America?

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Name: M**** G****
Date: 2016-07-10 15:47:35
Rating: 5
Comment: Great experience every time I go. Love the equipment and awesome staff. Keep it up guys☺

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Name: J**** Z*******
Date: 2016-03-11 05:05:08
Rating: 5
Comment: Really like the way they keep it clean all the time and the staff parking is not the best but when you live at the beach you ride your bike stay fit Boom

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Name: J***** W******* (*** W******** 4***
Date: 2015-10-29 18:36:10
Rating: 5
Comment: Its as good as the other PFs Ive been too.i do quite a bit of traveling and this is the more clean and accessible locations Ive been too.

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Name: J** D***
Date: 2015-10-28 02:28:02
Rating: 4
Comment: Love the circuits, front desk is always warm and friendly, clean, enough machines dont wait it line. Only complaint is the bikes, they arent real speed bikes, they actually wont allow you to stand up and peddle. My favorite cardio is on the bike, but cant get my real bike workout in as Im stuck in the seat

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Name: K**** K*****
Date: 2015-03-30 03:05:30
Rating: 5
Comment: Great clean gym with brand new machines. Love it and love the no intimidating environment