Planet Fitness

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Name: S******* G
Date: 2024-06-15 16:03:06
Rating: 4
Comment: Its a brand new place with a lot of exercise machines.. its clean and well maintained. Ofcourse it is only a month old.Hopefully they will maintain it the same throughoutWhat they dont have are personal trainers or even personnel who are familiar with some of the equipment.It would be good to have some classes or at least have some experienced trainers on the floor to guide or help patronsOverall good experience so farUpdate as of Feb 3dIts quite full between 6p to 7pYet to see any personal trainersUpdate as of April 10thStill no trainersIts very crowded between 6 to 8pHard to get the weight machines as people take too long with their repsBetter to go in the afternoonsUpdate as of July6thThey keep charging the annual fee again and againThere is no manager on siteI am beginning to feel the customer service is going downWeekends are less crowdedIts becoming harder to get weight machines as some people hog them way too longNo personal trainers yet

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Name: m**********
Date: 2024-06-12 19:05:52
Rating: 3
Comment: Hate using my phone during workouts so I wont be easily distracted. Looked for clocks or timers on the wall like other Planet Fitness has, but nowhere visible. Odor was slightly more than usual. Staff (*one in particular) isnt friendly. You dont feel welcome by her attitude that she carries and expresses.

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Name: R**
Date: 2024-06-04 15:30:09
Rating: 1
Comment: Just canceled my membership. Was going consistently after work but the gym is too small and overcrowded. People constantly hoarding dumbbells during their workouts so theres never anything available under 40lbs. Every single piece of workout equipment is always being used and usually have to wait in line to use the equipment, and able to use the equipment if Im lucky. I reported these issues a few times but was told to let staff know and they will speak to the people who are hoarding the equipment, but how awkward is that? Whoever chose this location/size for a gym, in the most densely populated area in the U.S., did not make a good decision. Planet Fitness simply signed up too many people for this small location and now this issue is beyond repair. Good luck!

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Name: P******* Y*
Date: 2024-05-31 01:57:34
Rating: 2
Comment: The gym facilities are generally well maintained and clean, no complaints. Super busy after work.Main issue is with the female manager who’s frequently at the front desk - I see other reviews also criticizing her. I came to the gym with my boyfriend and he checked in and walked away, while I was still pulling up the app on my phone. The manager then gave me attitude and said “bring him back and tell him that he needs to check in his guest.” Mind, we both have separate planet fitness BLACK card memberships.I pulled up my QR code and then checked in and told her that I was not his guest. She didn’t even apologize for being mistaken. Definitely felt very unpleasant to be treated that way, as a paying member of the gym.Other staff members are great - always greet us with a smile. Just that lady always has an unpleasant attitude for no reason.

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Name: S** M
Date: 2024-05-28 17:34:21
Rating: 2
Comment: This gym is fine except for this weirdly aggressive woman with frizzy hair who is sometimes at the front desk. I just saw her tell someone checking in that to they needed to wait because “she needed to speak to them” in a stern voice. She didn’t say “please” or smile. I’ve seen her do this several times in one month !!! And because I’m nosy I always listen in. And all three times it was NOTHING. I thought she was going to tell them their payment bounced or something. (Even then, I wouldn’t call that person over the way she did. It’s totally unprofessional.) dude, stop trying to pretend you’re better than your customers. Like, you literally work at a gym. Or maybe you own one. You’re not a scientist or anything important. lol.

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Name: J V**
Date: 2024-05-17 16:17:15
Rating: 2
Comment: In the day time it’s so unprofessional. When men come into the WOMENS locker room, (which is very odd to me, especially when there ARE also women working) anyways, they do not even ANNOUNCE they are entering. At other gyms at least they do. Then they treat you very weird and Hoover around the shower and try to make conversation ?? Very weird, unprofessional, a little scary even. One time, I seen a Male EMPLOYEE with a women IN the women’s locker room, cuddling and kissing all in the seat. Do you guys seriously allow this?!? Very not okay.

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Name: R**** D
Date: 2024-05-14 08:12:42
Rating: 1
Comment: Please clean inside the red light booth, tanning booth, etc. It’s disgusting on the ground in those rooms and inside the machine. Looks like they haven’t been cleaned ever. Body hair everywhere.

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Name: J*** C***** C*****
Date: 2024-04-23 16:34:44
Rating: 5
Comment: The environment is great, amazing staff they are friendly all the time. They help you with any question. The manager Ana she is amazing and Angelo the guy on the front desk.

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Name: G*** F*****
Date: 2024-04-14 01:52:05
Rating: 5
Comment: Inexpensive and all their equipment works! You would think that wouldnt be such a high bar to clear, but I left an enormous struggling gym chain for PF.

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Name: J******** H R******
Date: 2024-04-08 21:58:37
Rating: 1
Comment: We do not recommend this gym! this manager “Anna” was completely disrespectful to my friend and didnt want to solve his problem. My friend signed up at this gym because we live in belmont and she made him go to the other Planet Fitness in Milpitas!!! Me and 3 other friends have already canceled our registrations and suggested changing the management of this gym.

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Name: M***** M*******
Date: 2024-04-07 03:10:46
Rating: 1
Comment: Very bad service I was treated badly by the arrogant and arrogant manager Ana I felt discriminated against for being Latino I dont step there anymore

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Name: F**** C********* D***
Date: 2024-04-06 22:00:48
Rating: 1
Comment: Very bad, poor service and very poor management, the manager doesnt care about resolving issued The manager Anna was very unprepared and rude, I felt like rubbish there

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Name: B*** C***
Date: 2024-04-02 23:11:57
Rating: 1
Comment: Please do not go to this location. Absolutely disgusting behavior by a gentleman named Edward or Eddie. Completely unacceptable to do what he did to me. Who bothers someone like that while using the restroom. Super weirdo and utterly appaled that this person is in a management position. Next time Im traveling Ill be sure to just sign up for a crunch or la fitness month membership. Unbelievable......

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Name: L*** H**
Date: 2024-03-31 19:55:08
Rating: 5
Comment: I love that I can bring a friend without me or them being hassled for a membership or personal trainer. Everyone is very respectful here!

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Name: J*** H****** (***********
Date: 2024-03-22 05:12:12
Rating: 1
Comment: Men are allowed to shave in the women’s bathroom… I’m not OK with that!

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Name: h****** H*
Date: 2024-03-18 09:00:53
Rating: 1
Comment: This club is a scam. I applied for a membership card in Chico the day before yesterday. When I applied, the manager told me that I can use it anywhere. When I came here, he told me that I must upgrade to a black card before I can use it, and every You can’t have more than ten times a month. This is the first time I heard this statement. Why didn’t you tell me at the beginning? You liar!

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Name: T** W********
Date: 2024-03-18 05:27:28
Rating: 5
Comment: Its a gym, whats there to say?

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Name: R****** J
Date: 2024-03-13 18:00:41
Rating: 1
Comment: Ana the Manager has a terrible attitude. Came into apply and pretty much said no without saying no. Its no secret why employees quit and get fired

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Name: T**** S****
Date: 2024-03-12 06:21:13
Rating: 1
Comment: Bad experienceI have black membership, but they don’t let me guest to use the massage chair with me

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Name: J**** C***** G********
Date: 2024-03-06 04:44:28
Rating: 1
Comment: The service is super terrible, in the afternoon there is a man who acts as an assistant manager, he treated me extremely badly, I even felt discriminated against, not to mention the manager ANA, she is pathetic, she lacks the character to make decisions, I paid my monthly fee, they practically robbed me in my eyes, I showed that my electronic banking shows how they made a payment, ANA admitted that they charged me, even so they did not let me enter the gym, I would not return to this gym even if they gave me the membership, when they I told them what was happening I told them I wanted to cancel my subscription and they told me that was fine, they canceled my subscription and it was over, as I repeat they robbed me in my own face and they still paraded me at the reception DISGUSTING SERVICE… DO NOT GO TO THIS GYM, I would never recommend it…I ATTACH MY PROOF OF PAYMENT

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Name: G***** G*****
Date: 2024-03-05 21:07:38
Rating: 1
Comment: Do not sign up with these crooks. They advertise to sign up, requesting checking account to pay and take you money without consent. I came in to this gym and was stopped by the manager because she was unable to generate a signature. She stated I did something wrong on my end. How? She later couldn’t figure it out so, a month went by and her only solution was to create a new account. Their cooperate phone number is unavailable and they only have a third party company who can’t fix things. I have 124.15 dollar charges and still the manager Anna won’t help. She keeps brushing off the fact that I showed her my bank statement and still claims I did something wrong. She refuses to fix this because she doesn’t know how. She gave me a business card to another manger in North Carolina because she doesn’t want to deal with this problem. This is the worst service ever. Don’t even bother signing up here!

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Name: N*** M***
Date: 2024-02-28 04:01:29
Rating: 1
Comment: I was overcharged because of a club error and they wont refund me. I walked into the club to cancel my membership on January 13th. I was told to sign something and that I would receive an email confirmation of my cancellation. They told me I would have one more monthly payment on January 17th. So I waited until after that payment and also closed my automatic payment account. I got a text nearly six weeks later so I called come find out they never closed my account. So they charged me another monthly fee and a late fee and told me if I didn’t pay, it would go to collections. I asked for the video of my front counter interaction as was told there is no audio so I don’t have proof. The video would show me standing at the front counter, signing, leaving 10 minutes later, and never returning to the club.This is beyond frustrating that the club won’t own up for their mistake and make this right. I did my part by walking in to cancel and was incorrectly told that I was all set. Not I’m stuck with extra charges for their error.

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Name: M****** B***
Date: 2024-02-18 06:05:07
Rating: 4
Comment: Nice convenient clean gym. Itll get the job done.

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Name: F******** M******
Date: 2024-02-08 02:22:50
Rating: 1
Comment: At first was like okey it’s not a big gym but I’ll try even when it’s so crowned I’ve been trying set me up in a new gym but this wasn’t what I waited for, my complaint here is that the staff told me I couldn’t have my bag next to me because “looks bad” I mean I don’t really care to use one of the lockers but what about when more people are doing the same and the staff don’t matter and don’t say anything?? I think that “opinion” was because it was my first time at night shift, turns out that I’ve gone at Turlock gym and the guys there are so friendly and they never anoying someone with their beginnings like weight belt, water bottle in the bag, I’m pretty sure I wasn’t doing anything wrong but training, was my first and last time there

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Name: J***** U*****
Date: 2024-01-30 02:44:20
Rating: 5
Comment: !!I love this planet, good service, very clean and the staff veryfriendly and professional, one of my favorites, I recommend it👍💪

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Name: K**** C*****
Date: 2024-01-24 00:12:34
Rating: 1
Comment: Terrible management she doesnt have time to train her employees! Noce little gym lots of machines and the massage chair, hydro massage and other extras a bonus

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Name: S****** M*******
Date: 2024-01-19 15:14:05
Rating: 4
Comment: Good solid inexpensive gym. New equiptment. Worth the $

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Name: J****
Date: 2024-01-18 22:58:17
Rating: 1
Comment: I think they meant to call this location “Mini Planet Fitness”I’ve been to various PF locations and this is the smallest one I’ve ever seen in my life by farFirst - the workers here are probably the most rude I’ve seen at a PF. They take the front desk job as if their life / career depends on itThe point of PF is that it’s supposed to be a bit more comfortable / “judgement free” but this place is so tiny you feel incredibly awkward doing your workouts thereDo not even waste your time trying to go during prime hours - this place is so small it was packed in the early morning so I can’t even imagine the zoo it turns into during the evening

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Name: J******* A******
Date: 2024-01-13 00:14:32
Rating: 1
Comment: The lady in the front is really rude and you need better staff first time i came here and wooh i left this places and really small i have been with planet fitness seen 2018 and disappointing.

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Name: B**** K
Date: 2024-01-11 23:40:12
Rating: 5
Comment: Great! I have been a member for almost a judgement Free. Great atmosphere. Suggestions: Needs a Steam Room (At least) & a couple more showers.

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Name: S*********
Date: 2024-01-04 00:23:08
Rating: 5
Comment: Great location, service, clean, plenty of exercise options and just a good environment overall

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Name: R*****
Date: 2023-12-11 05:22:18
Rating: 1
Comment: I would like to know what the monthly price paid is

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Name: M**** G******
Date: 2023-12-01 16:52:57
Rating: 1
Comment: The truth is that the managers name is ANA, she was very racist, pedantic and terrible with us, she made a scandal just because I usually leave my boyfriend at the gym because I have the membership and we had never had any problems until today when she started saying that he He had to leave because I wasnt there and I yelled at him in front of all the people present there and threatened him by telling him that I was going to call the police which he did and I had to go back because he called me telling me what was happening to him.One is supposed to go to the gym to remove all the stress and have a calm tea environment today it was not like thatShe treated us very badly because there were new rules and even the boy Fernando, who worked there, did not know about these new rules, so why did she only do that to us?They know why because she is a RACIST lady.I HOPE THEY FIRE HER FOR ABUSIVE.

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Name: S****** M*********
Date: 2023-11-18 03:23:23
Rating: 5
Comment: I go late every night. Staff is amazing and so helpful! Lucas is so attentive and he keeps the place spotless. After my last gym and what I went through their it means so much to come to a clean gym with friendly staff that are tentative and actually care about you. Other places Ive been to have not been so friendly and the place has been discussing dirty this is like the opposite of that theyre just very friendly and attentive and you know there for your every need, yet its spotless and I appreciate that. I go late at night I kind of like time to myself and theyre respectful of that as well. if I just want to be quiet and do my thing then thats fine, if I feel like being social thats fine too. The rest of the evening staff is just amazing. Im so impressed! The only complaint I have is that I wish the bathroom and showers werent so freezing. I mean it feels like the air conditioner is on full blast. I just wish theyd turn it down a little bit or something. Some nights I go in there and the temperature is perfect. But most of the time its like a ice box. Other than that I couldnt be more pleased!

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Name: R**** P****
Date: 2023-10-29 21:22:52
Rating: 1
Comment: Only 2 showers. one has an out of order sign and in the other the shower-head points in the wrong direction and falls continuously. showers should not be listed as an amenity for this gym.

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Name: M****** 6*
Date: 2023-10-26 16:31:09
Rating: 4
Comment: I go late at night to the gym when its quieter and I have some time to myself and the staff is so accommodating and wonderful Im so grateful for that. They are also extremely clean I appreciate that more than you will ever know. I used to go to another gym and it was so gross I couldnt stand it anymore I had to literally clean the shower before I used it it was nasty it was nasty I just Im so grateful if its so much cleaner and what a nice stuff I cant even tell you. Only thing is sometimes I think the air conditioning is too high and at night time the bathroom can be freezing. At night they should turn down the air conditioner.

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Name: K** S*******
Date: 2023-10-20 07:38:19
Rating: 1
Comment: Ive lived in the neighborhood for years - this business has brought with it a clear uptick in homeless people sleeping in their cars in this parking lot. I suspect this is enabled by them hiding amongst the 24hr nature of the business, meaning its not unexpected for cars to be around. Driving the parking lot, the homeless are obvious. Shirtless homeless walking the parking lot were observed today at 11pm. Be a good neighbor and patrol your space. Otherwise the neighborhood will be less safe due to your presence, if not already.

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Name: F**************
Date: 2023-10-07 04:11:57
Rating: 5
Comment: Probably the smallest PF of them all but we can still have a great workout not too busy

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Name: K******* K*****
Date: 2023-10-06 03:28:49
Rating: 5
Comment: Best Gym Anna is amazing

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Name: M**** R*****
Date: 2023-10-04 13:55:26
Rating: 5
Comment: Randy Savage Huuuuuuuhhhhhoooo 💎🧠

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Name: V****** H*******
Date: 2023-09-16 00:03:08
Rating: 4
Comment: Clean and conveniently located. Kind of small for the area, especially during busy hours.

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Name: B****** L**********
Date: 2023-09-13 01:27:29
Rating: 3
Comment: Very small gym!

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Name: Z****** S******
Date: 2023-09-10 20:05:16
Rating: 5
Comment: Great gym! Love the machine selection, and when I went in the afternoon the management seemed to be very helpful the staff member named Ben was very attentive and polite whenever I had questions.

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Name: A*** C*****
Date: 2023-09-10 07:49:49
Rating: 3
Comment: It’s a VERY small gym. Avoid going during peak hours. Regardless, they have very new equipment!

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Name: R**** C*****
Date: 2023-09-10 00:35:29
Rating: 5
Comment: Really great place to exercise great environment staff very helpful and respectful you will feel good over there.

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Name: A** B*****
Date: 2023-09-07 06:54:02
Rating: 1
Comment: Terrible. The new management has totally messed this gym up for me.I’m soo glad I canceled.The lady boss with is incompetent and rude to customers.The guy is always on his phone and rude with an attitude.I have observed managers in the BLACK shirts yelling at other people in the gym.A few front desk older workers compensate for the new managers lack of customer service skills. But still,Just completely unprofessional.

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Name: a***** m****
Date: 2023-09-06 21:58:58
Rating: 1
Comment: Horrible

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Name: R****** J******
Date: 2023-08-29 07:40:11
Rating: 1
Comment: UnFreaking believable. I have been a member with this gym since opening and as I walked into the gym I found out despite paying my bill every month I owed....$84 dollars! The 2 gym attendants ( a man and woman) told me to go on ahead and use the gym. But...right in the middle of my workout the woman attendant tells me oh sorry cant have you in the gym unless you pay the $84 off. That right there p--d me off a lot. And the ultimate middle finger ? MY BLACK CARD GETS TAKEN AWAY! Seriously that was just pure humiliation right there. The male gym attendant was awesome the woman on the other hand comes across more of a tyrant. This experience just makes me not want to come back this to joint.

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Name: a*** W
Date: 2023-08-24 18:17:40
Rating: 1
Comment: Gym is small limited equipment, doesnt look like its ever cleaned, employees arent helpful supervisor is rude disrespectful she is very short with customers and over talks people when they are voicing concerns, She is short dirty blonde and unbecoming

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Name: D** W***
Date: 2023-08-14 12:51:58
Rating: 1
Comment: I benched a 100kg and some staff kicked me out for smiling...

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Name: K**** L**
Date: 2023-07-30 00:27:55
Rating: 5
Comment: What stands out to me here are the Instructors and trainers. Like Bray, Anthony, Lulu and Ben. Personal did a great job hiring.

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Name: N****** S*******
Date: 2023-07-22 09:57:11
Rating: 5
Comment: Cool gym with good equipment and friendly staff

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Name: D*** C********
Date: 2023-07-15 00:46:14
Rating: 5
Comment: Great place lots of machines no homeless people threatening to beat you up.

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Name: D****
Date: 2023-07-14 19:57:10
Rating: 4
Comment: I do not like how there is a mirror in front of you. I feel like everyone is staring at me.

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Name: S***** l*** (************
Date: 2023-07-11 19:12:07
Rating: 1
Comment: Been trying g to contact the owner or my attorney will as I as asulted and my things where taken and I get my membership canceled Im suing this place they never 1 time called to see if Im ok Retaliation California is not what you should do as A BUSINESS especially when thY person is on disability for a disability

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Name: H****** B****
Date: 2023-07-09 10:00:28
Rating: 5
Comment: Great Facility. Just built and recently opened, so everything is nice and clean. The staff is friendly. It’s a great gym. They have a tanning bed and a red light therapy machine too. It’s also an easy place to workout, even if you’ve never been to a gym before.

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Name: J*** A******** R**** B*****
Date: 2023-06-27 17:54:58
Rating: 5
Comment: Excellent facilities

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Name: C******** O*******
Date: 2023-06-13 23:27:43
Rating: 5
Comment: Great experience. Helpful workers.

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Name: J***
Date: 2023-06-13 19:41:11
Rating: 5
Comment: Very friendly staff and good equipment

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Name: G****** E****
Date: 2023-05-14 15:56:51
Rating: 5
Comment: Nice new gym with friendly staff

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Name: A** C*****
Date: 2023-05-13 00:34:46
Rating: 5
Comment: Great customer service and knowledgeable and great selection.

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Name: V****** S***
Date: 2023-05-09 23:37:01
Rating: 5
Comment: Been visiting this branch for over 2 months now. The staff is very friendly and fellow gymers are generally considerate.

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Name: m****** p*****
Date: 2023-04-23 15:25:09
Rating: 1
Comment: I just transferred from Massachusetts to Redwood City I’m a traveling surgical technologist. I am extremely disappointed in the cleanliness of the wet areas and the amount of dust all over the workout equipment. I believe I’ve been here for three or four days and there’s a couple brown stains, right in front of the toilet in the men’s room,These brown stains have been there since I signed up. The shower areas are despicable you could see the grime all over the bathroom floor. The staff is great, but I believe they are lacking leadership. I have attempted to email the management with no luck. My next step is to contact the health department, but I really don’t want to do that. I wish that the owner would address these matters.

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Name: B** G******
Date: 2023-04-05 03:51:50
Rating: 5
Comment: No hassle clean and affordable. Great variety of equipment. What else could you want in the gym?

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Name: R*** T*
Date: 2023-04-02 18:06:11
Rating: 5
Comment: Its amazing I love this place

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Name: J****
Date: 2023-03-28 03:52:35
Rating: 5
Comment: The best gym I’ve been to in a long time ! So happy !

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Name: R***** P******
Date: 2023-03-23 18:23:09
Rating: 5
Comment: So far so good.. Lovin it! 😉

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Name: B****** A****
Date: 2023-03-14 23:05:50
Rating: 5
Comment: 💪🦵👌👍🏋‍♂️

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Name: D***** N********
Date: 2023-03-11 00:48:36
Rating: 4
Comment: Cardio heavy, dumbells and cable machines. No free squat racks or bench press. If youre not into cable machines for everything then the smith machines and dumbells can get you by. Overall a decent gym especially for the price.

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Name: s**** B****
Date: 2023-02-28 16:57:42
Rating: 5
Comment: Its a good place, well-maintained equipment, and the attendants are always on hand to help.

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Name: C**** Z***
Date: 2023-02-22 13:41:16
Rating: 1
Comment: Hey guys! Until now no mats yet?

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Name: m**********
Date: 2023-02-22 10:28:47
Rating: 5
Comment: I have been at this gym for 2 weeks and it is clean and has all the exercise machines, excellent place

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Name: W***** F***
Date: 2023-02-19 15:20:13
Rating: 1
Comment: Small weird

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Name: B******* 5**
Date: 2023-02-09 05:29:31
Rating: 1
Comment: All bad, to begin with there is not enough space to put a bench press. They have about 10 running machines, 10 cycling machines and a very small corner with free weights. If you want to run all the time and lift weights as little as possible, then this gym is perfect for you. But if you want to lift more weights and really change your body, you have to find a better gym.

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Name: M**** B******
Date: 2023-01-23 08:11:52
Rating: 1
Comment: The only way to join is to give them access to my bank account through auto debit. No way! I attempted to get in touch with customer service. Where is customer service? There is none. Billing Dept is on the East coast and only FAQ was available on the WEB. I wanted to use a credit card. But there was no one to speak with. This is a franchise and each facility is independently owned. References were made to speak to the independent franchise billing dept. But there was no number. Big red flag! So If I wanted to end my membership....Hmmm. Billing problems? Hmmm. How unfortunate because it would have been a great place to work out at.PS. Debit to my account is not a a convenience. A convenience is accepting alternative payment methods.

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Name: J***** E*******
Date: 2023-01-18 20:17:26
Rating: 5
Comment: I love this gym! I’m fortunate to have this gym open at this location for many reasons. I’m super glad I don’t have to travel across the bridge to another location. I know a lot of people that give negative reviews simply because it didn’t open soon enough. We should be thankful planet fitness opened a location in this side of the bay period. Seems a bit harsh for someone to leave a negative reviews simply because they have no patience. Completely nothing to do with planet fitness. Planet fitness has offered me something even 24hr fitness cant, a real chance without contract to working out. There’s no way I could afford the upfront 300$ annual payment. For those saying it’s a scam and they keep charging when they cancel. All you have to do is call your bank. It’s simple and even 24hr fitness kept charging after I cancelled. Doesn’t mean I have to trash talk. A lot of it is the system. Not the employees. Planet fitness offers me a chance to get healthy at a inexcusable price and reason. I was diagnosed with a medical condition and this gym gives me a chance to recover. I know a lot of people have gotten spoiled with all the fancy workout machines. Planet fitness offers everything anyone could ever need to get healthy. Yes it’s small, but who really cares about the square footage of the building when the number one thing people should be concerned with is their health?! Seems a bit shallow. Anyone who’s serious about their health will definitely see the opportunity this gym has to offer them. That’s the truth. Planet fitness is a great place to start. Thanks to the young men at the front counter who signed me up. I was up all night with my child and came in like a zombie. :)Happy 2023 everyone. Let’s make a change! Peace

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Name: C****** R******
Date: 2023-01-16 17:21:19
Rating: 5
Comment: It was not crowded.

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Name: A*** V
Date: 2023-01-14 00:00:16
Rating: 4
Comment: Brand New machines

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Name: C***** L****
Date: 2023-01-08 05:02:12
Rating: 5
Comment: Newest location in the peninsula in redwood city. Its a bit on the smaller side so it may appear full. Solid location though nextdoor to Sports basement. This location was clean when I went, staff seemed to be attentive.

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Name: S****** K******
Date: 2023-01-01 18:55:42
Rating: 3
Comment: Be super careful - they only accept eft from checking account for your convenience for payment. Only shady businesses that wish to circumvent consumer protections offered by credit cards do this so they can keep billing you even after you wish to cancel a recurring service. Want to know why its so inexpensive to join? This is a prime reason.

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Name: N*****
Date: 2022-12-19 16:58:33
Rating: 5
Comment: Finally, a Planet Fitness on this side of the bay! Ive gone to several over the last few years including Fremont, Blossom Hill, Milpitas, and San Diego. This Redwood City one looks big on the outside, but this one might be the smallest by far (imagine a space the size of your average Dennys for comparison).This one upholds the standard and positive PF experience. Everything is still very new and clean. There are plenty of treadmills and ellipticals, but only 3 Smith machines and maybe extra space for about 2/3 people in the dumbells or stretching area. Unfortunately, they dont have yoga mats at this location. They do have 2 of the fan type rowing machines though!I did see a lot of people signing up too. Just be wary of the peak hours because you might have to wait on the machine you want if youre not doing cardio. But the off hours are pretty empty.

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Name: P*** T****** (********
Date: 2022-12-18 01:06:25
Rating: 5
Comment: This is a newly opened location. It has all brand new equipment. The staff is very welcoming. Im sure like other folks we waited for so long for this place to open with very little updates on when that would be. City inspections were the cause of delay. Its now open and operating 24/7. I love the location and the atmosphere there.

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Name: B****** V*******
Date: 2022-12-18 00:17:49
Rating: 5
Comment: Brand new equipment, very clean facility, and friendly staff.

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Name: A** A******
Date: 2022-12-17 07:45:03
Rating: 5
Comment: Wonderful gym, clean, new equipment, reception with great attendants, impeccable structure. I left a good gym, and came for a better one. It took a while for the inauguration, but it was worth the wait. And I loved the grape candy.

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Name: M*** C*******
Date: 2022-12-16 23:22:12
Rating: 5
Comment: Brand new, super clean, everybody is great

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Name: M*** B***********
Date: 2022-12-16 16:45:17
Rating: 5
Comment: Remarkable staff, Elsa gave me a tour of this gym, and I appreciated her excellent service! Pristine and new gym with a wonderful area for black card members that I am grateful for. We’re so fortunate to get a PF in Redwood City! The other PF gyms are far away so this is the perfect location for me coming from Palo Alto and Menlo Park! New Equipment in excellent condition.

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Name: J** B***
Date: 2022-12-14 09:15:39
Rating: 5
Comment: EDIT: Club opened. I like the equipment so far. They have Arc Trainers instead of the other Planet Fitness companies who are dropping them and going with Matrix. I like Life Fitness. They are a more reputable company for equipment. Glad this location didnt go cheap and get Matrix equipment.

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Name: E*** S*****
Date: 2022-12-14 04:07:31
Rating: 5
Comment: I feel super comfortable here, great environment, and i love all the machines

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Name: T***** W***
Date: 2022-12-13 01:03:49
Rating: 1
Comment: Ive now paid for almost a month of membership that I cant use because the opening date keeps getting pushed back. The phone line hasnt been answered any time Ive called, theres no voicemail available, and Ive driven over there three times only to find a sign in the window with an opening date that hasnt been updated. Really hope those people that bought their membership back in November get a credit for all the time we couldnt access the gym.Also, the site that management posted in an earlier comment comes up as page not found, so, yeah. No phone, no website, no gym.

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Name: D** L***
Date: 2022-12-10 05:43:30
Rating: 1
Comment: Keep changing date on opening..ridiculous…signed up before thanksgiving so I could work out on the opening day of 11/26…it didn’t open on the 26th…changed the date to the 28th…then the 1st…then the 7, now the 9th…and it’s still not opened…I should have just signed up at 24

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Name: J**** B******
Date: 2022-12-10 01:33:47
Rating: 1
Comment: Very frustrated with the never opening gym. No information at all provided to customers, prime example of poor management. I already regret signing up.

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Name: N*** E**
Date: 2022-12-09 23:32:01
Rating: 1
Comment: Terrible attitude towards customers. If I had known that you would be rescheduling the opening date so often, I would have signed up for another gym right away. Youre wasting your customers time. Disgusting.

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Name: A***** P****** U****
Date: 2022-12-09 22:38:26
Rating: 1
Comment: Been waiting for this place to open for a while

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Name: S**** J******
Date: 2022-12-09 21:47:25
Rating: 1
Comment: Echoing the other comments. Shame on your project manager and owner of the franchise for under delivering and over promising. I called corporate and they won’t do anything or seem to care.

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Name: K*** S****
Date: 2022-12-09 18:34:43
Rating: 2
Comment: Im glad you guys are opening in a nearby location, but youve posted a date for your grand opening and pushed it back multiple times.

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Name: O****** Z**
Date: 2022-12-09 17:23:30
Rating: 1
Comment: Kept on changing time… are you guys even going to open?

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Name: J*** I*** R******** C********
Date: 2022-11-29 06:08:08
Rating: 5
Comment: Ivory enjoyed planet fitness. I’ve been going to the one in Milpitas and I can’t complain. I’ve been losing a lot of weight and I feel good. But I’m hoping the open the wind Redwood City pretty soon.

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Name: R*** B**
Date: 2022-11-29 01:16:59
Rating: 5
Comment: I love planet fitness! My second home