Planet Fitness

Address: 437 S Broadway, Los Angeles, CA 90013, United States
Phone: +1 213-699-0030
Services: Service options: On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Toilets,

Category: Gym, Fitness center, Spa, Tanning salon
Rating: 4.1
Site: https://planetfitness.com/gyms/los-angeles-dtla-ca
Worktime:
DayTime
Monday5 AM–11 PM
Tuesday5 AM–11 PM
Wednesday5 AM–11 PM
Thursday5 AM–11 PM
Friday5 AM–10 PM
Saturday7 AM–7 PM
Sunday7 AM–7 PM




Name: J*****
Date: 2024-06-26 03:17:57
Rating: 3
Comment: Pretty chill and nice environment

Name: J***** S***********
Date: 2024-06-23 23:34:47
Rating: 2
Comment: I hate the fact that you must come IN PERSON with ID to cancel.Other than that its whatever.

Name: D***
Date: 2024-06-22 16:01:47
Rating: 1
Comment: This location has only a few working lockers, because over 80% of the lockers have been cut open are broken into an never fixed period and I been going to downtown planet fitness for over two years and theres really no mens lockers available because of the lockers lock holes are cut open and the lockers are broken to store your belongings in the mens locker room
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Name: J** D**
Date: 2024-06-18 05:17:50
Rating: 5
Comment: We got nice staff and new workout equipment!

Name: N**** L** K**** P**********
Date: 2024-06-17 20:20:42
Rating: 5
Comment: OH COME ON THE BEST SHOW ON BROADWAY BETTER THEN ANY THEATER WE HAVE NOTHING IS HAPPENING THERE THATS FOR SURE THEY ARE ALL SUCK IN THE SWAMP BUT NOT US WE ARE ABOVE IT AND PUMPING THAT IRON HONEY!
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Name: T****** C*****
Date: 2024-06-13 10:33:37
Rating: 5
Comment: It is an experience that last a life time.
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Name: N* A*** P****
Date: 2024-06-10 19:32:45
Rating: 4
Comment: Ive been going since late April 2024. Friendly staff, good equipment, close to transportation. I like planet fitness prices for pple in a budget. Location is good to explore dtla.

Name: r******
Date: 2024-06-07 14:56:02
Rating: 1
Comment: Hours are whack, now it’s 1-7pm weekdays and closed weekends? Why

Name: B**** M*****
Date: 2024-05-24 15:09:17
Rating: 5
Comment: Super cheap monthly rate. Great location DTLA. Amazing staff. Not too crowded.

Name: G******** I******
Date: 2024-05-17 19:06:29
Rating: 1
Comment: Why not put on google that they are closed for the day! I waist $200 for 30 minutes to use the gym and they are closed today!

Name: l***********
Date: 2024-05-12 13:42:03
Rating: 5
Comment: The staff are always at the front pleasant and welcoming. The gym is always clean, always. The machines and equipment are always working and available

Name: A****** M******
Date: 2024-05-10 14:49:52
Rating: 5
Comment: Very affordable, clean and efficient. Good place.

Name: O*****
Date: 2024-04-20 21:45:35
Rating: 2
Comment: Bathrooms are beyond dirty. They now have gang tags on the walls. Water fountains are filthy never clean.

Name: E******** R*****
Date: 2024-04-15 16:26:22
Rating: 1
Comment: Planet fitness does not honor any cancellation unless you pay all the amount due . They force a company policy to its members and train their employees to say it’s part of the contract when it’s not . I read the contract and it doesn’t say I am legally bound to stay with them on a month to month contract, nor does it say that I have to pay anything before cancellation. I would not recommend. Even if you block them, they will charge your new card without permission. Which is against their own contract that states they will only charge the card you gave them initially. They say you can cancel online if you bought a membership online, but that is a lie . The system doesn’t allow you to cancel without paying. Which causes a continuous charge with a continuous membership that you don’t want .
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Name: O**** G******
Date: 2024-04-02 17:03:20
Rating: 1
Comment: Worst gym ever no dedlifting allowed lol

Name: R****** M***
Date: 2024-03-10 05:09:15
Rating: 5
Comment: Five stars .. say it ALL!!!!
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Name: R**** E******
Date: 2024-03-06 01:51:29
Rating: 5
Comment: The manager Andrea was highly professional and polite. I wanted to get back into action at the gym. She was very patient making sure that I had all the support I needed.

Name: �******* �*****
Date: 2024-03-01 19:19:07
Rating: 1
Comment: It’s unbearably hot in this gym, as if I had come to the bathhouse. music for pensioners who came to fitness at 60 years old. guys, this is a gym, not a nursing home. The administrator generally doesn’t care about your wishes and comments. broken exercise machines last for several months, I advise owners to solve the problems. because your shares are not enough to attract new users of the fitness room

Name: J***** D**** (*******
Date: 2024-02-24 05:56:26
Rating: 5
Comment: Great place to go before I go to work its literally right down the road from where I work

Name: G***** B*****
Date: 2024-02-24 01:13:13
Rating: 4
Comment: Great for the price.I’m really not sure what people expect for $10/month but every time I’ve been here it’s tidy, equipment that is out of order is small in number, and changing rooms are fine, if nothing fancy. Though yes, a lot of lockers are broken.I only really go for the cardio equipment with Apple Watch support which is great and something much more expensive gyms are often too cheap to buy, even on new machines. As long as they keep this cardio equipment they’ll have my subscription.

Name: L**** E******
Date: 2024-02-20 19:38:00
Rating: 2
Comment: You end up waiting for machines because people are sitting on them looking at their phones and the staff wont do anything about it.Ive spoken to the manager and other employees to no avail. You need to step in and do something yourself!

Name: C******** C**********
Date: 2024-02-17 20:00:54
Rating: 5
Comment: Work at my own pace without striping muscle. Platnium.

Name: V****** V*****
Date: 2024-02-02 05:30:42
Rating: 3
Comment: Full of dudes who hog machines with their squads of 6 and dont wipe down their machines. A lot of people here dont know gym etiquette and sit on their phones for 10-15 minutes at a time just to do a couple sets and text. only redeeming thing is that the staff is friendly and keep the floors clean. its a small place but people really acting like the whole place is theirs with zero spacial awareness. staff should be better at disciplining these types of people.

Name: T****** M*******
Date: 2024-01-29 00:37:48
Rating: 3
Comment: Too dark and air isnt fresh but equipment and price is okay

Name: c********** M**
Date: 2024-01-20 06:01:16
Rating: 1
Comment: It’s always a no judgement gym until you don’t fit the “like every other wannabe influencer” description.

Name: D* J*
Date: 2024-01-19 05:18:57
Rating: 1
Comment: Forget about the crowded place and machine broken, the restroom, showers. Paying memberships to enter any gym, not worth it, not even feel safe a

Name: S** C
Date: 2023-12-23 06:30:40
Rating: 1
Comment: During c19 they were horrible. I cancelled my membership and will never go back, karma will get them for what they did.

Name: W***** T****
Date: 2023-12-06 22:44:59
Rating: 4
Comment: Ive seen a complete turn around once concerns were filed with administration. Consistent service over the last few months. Hope they keep up the good work.

Name: R****** C*******
Date: 2023-12-01 13:47:31
Rating: 5
Comment: Nice location. Large variety of equipment and machines. Not packed. Only thing I dont like is that its not 24hrs.

Name: L**** S*******
Date: 2023-11-29 21:15:43
Rating: 3
Comment: The staff is friendly and the place is usually pretty clean with the exception of the locker room floor. Also many of the lockers in the mens locker room have been broken into by cutting the hasp that you put your lock through so those lockers are no longer lockable.

Name: V****** A****
Date: 2023-11-26 23:04:41
Rating: 1
Comment: False advertising. Was told it was a dollar for the first month. 2 days later they charged me the full month

Name: K***** S*********
Date: 2023-11-22 19:22:43
Rating: 4
Comment: It’s as good as you can expect for DTLA, staff is fairly polite and equipment is fine.

Name: K*** B*******
Date: 2023-11-15 12:36:26
Rating: 5
Comment: Friendly Atmosphere with plenty of opportunity’s to exercise on whatever body part you are wanting to exercise on

Name: J**** R
Date: 2023-11-10 23:13:57
Rating: 3
Comment: Im visiting LA and tried this one on Broadway…the machines are clean I came at 2:30 pm I’ll give them 3 stars cause there is NO paper on the toilets and NO soup on the showers 🤦🏽‍♂️

Name: D**** B********
Date: 2023-11-03 02:10:27
Rating: 3
Comment: Need to fix equipment and the ac .. also it wouldnt be to much to tidy up the restrooms ..

Name: D********** A******
Date: 2023-10-06 00:24:25
Rating: 3
Comment: Okay so its much cleaner now I been going again and so far everything it fully stocked up and clean again witch I like but still sucks that the tap to pay doesnt work I am unsure if it is just Google pay maybe it is but idk but definitely doesnt work for Google pay and they dont take any cash at all so if u wanna buy u better bring ur card

Name: B** C***
Date: 2023-10-04 20:30:20
Rating: 5
Comment: I been coming to this gym (not consistently lol) for 5 years. I like it here! Friendly staff,clean equipment,clean facility overall & decent amenities. Lots of bang for your buck.I want to say thank you again (already thanked her twice in person lol) to a staff member named Kayla. I dropped the lid of my water bottle by accident & it rolled under the treadmill. I couldn’t get it out!! 😰 Tried to get a broom & get it from underneath the treadmill,even after raising the incline on a couple of machines & wasn’t 100% sure exactly which one the lid had rolled under. After my workout I asked for her help retrieving it & one by one we put the incline all the way up on three different treadmill & Lo and Behold we find the lid underneath the third treadmill. Yayyy 😃😃 this sounds insignificant to most,but Kayla had other things to do & she helped me find a lost item. I really appreciate her help and kindness ❤️❤️

Name: T*** V*****
Date: 2023-10-03 06:14:42
Rating: 3
Comment: I love the staff! KAYLA, VANESSA, ANDREW are EPIC! The equipment is ok, Ive frequented this gym since its conception.My issue is with the patrons not cleaning the equipment after usage. I feel like the sanitization station should have MUCH STRONGER/EFFICIENT/EFFECTIVE disinfectant for us to use to clean. I wish there was a way to SHAME those who dont clean up after themselves or maybe reward those who do. Overall the gym is ok, nothing great, just ok.

Name: J**** S******
Date: 2023-09-29 20:28:02
Rating: 5
Comment: Its a good Clean GYM, Not a 24hr gym but other then this is my go to PF.

Name: G****** S****
Date: 2023-09-04 02:05:30
Rating: 5
Comment: I can go to other gyms for free..thats how much I love pf...its down to earth people

Name: A********
Date: 2023-08-31 20:10:11
Rating: 5
Comment: Amazing people and chill environment. Only thing is sometimes homeless people make a big mess which I don’t judge or care. The least they can do is be respectful and have some manners to pick after themselves.

Name: B A
Date: 2023-07-21 20:52:01
Rating: 2
Comment: New staff came to tell me about a 20 minute limit to the lounge, because they give tours.. In the subsequent months that I have patronized other locations, this emphasis on not retaining home memberships is really showing throughout this club.The upside of this location are:-Just off the Pershing Square metro stop.- 2 floors of cardio equipment- Some professional and courteous staffUnnecessary irritants that come with this location are:- No hydration stations- Some unprofessional and rude staff- One changing station to 4 showers- They will bother you about being in the lounge for more than X minutes even when no one is waiting to use anything, even the seating.- They are fickle with which rulesthey enforce. Rules would indicate that these things are written somewhere. They are not written anywhere. Although the fickleness also does apply to written rules.- The locker room and bathrooms are frequently messy, smelly, or otherwise off-putting.- No longer 24-hours.- Only one entrance in use.I keep giving this place chances, but at this point if I could give it negative stars then I would.This location is on the mend. The equipment is reasonably new and in generally good condition. The staffing has improved. Some management decisions still need improvement.------Some pleasant, professional new staff.

Name: N*** B*****
Date: 2023-07-18 22:54:57
Rating: 2
Comment: Alot of the equipment in this facility are out of order. This place needs equipment maintenance badly. Other than that, facility is clean and staff is friendly.Update for owner: My answer to you is, No. I will not stop by your front desk and explain my experience any further. The failings of your gym are obvious. You literally ran out of Temporarily out of order signs. Fix your equipment.
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Name: J*** R*****
Date: 2023-07-17 16:20:34
Rating: 1
Comment: This gym used to be pretty good when it was 24 hours.Everything went downhill when they fired their janitor.Now everything is trashy, half the machines are “temporarily out of order”, and specifically (1) of the managers really doesn’t care and doesn’t deserve to be employed lol. I believe the one with the bleach dyed hair. Guy is always on his phone no matter what, and dismisses you like he’s more important than everyone.The only employees that are really cool here is the woman with the dreads, and the big blonde haired fella. (They deserve raises to be honest)Do yourself a favor and go to a different planet fitness. Very sad what happened to this location.-Update for owner: How about you come here yourself and witness all the flaws as to why so many people will be leaving this planet fitness, and why you’re losing business. It is not my job to do your job. Be a decent business owner and scout why everything is falling apart, and why you’re paying employees for doing virtually nothing. Take care.

Name: M******* G******
Date: 2023-07-14 17:53:39
Rating: 1
Comment: The worst gym ever. They cut the outlets because, people steal the cellphones and now they steal the equipment or like the pens for the weights or the hair dryer is robbed too. Customer service is the worst. Im looking for another gym right now. Everyday is something new in a bad way.

Name: C***** A******
Date: 2023-06-30 01:34:10
Rating: 2
Comment: Its not bad, but the bathrooms, the showers, are always occupied by people who seem homeless. If you need to use the bathroom, you have to wait up to 20 minutes and theyre with their suitcases lying around. The truth is, that part is very unpleasant. They wash their clothes and want to dry them in the dryer. I hope they improve that part is very necessary ..!!

Name: C**** R****
Date: 2023-06-20 18:21:52
Rating: 3
Comment: Restroom showers water all over the floor and water all on where urinals and toilet are. No refillable waterstation. Only street parking and bicycle. But over all gym stations clean. Would go back but not often due to those conditions.

Name: A***** M******
Date: 2023-06-09 06:29:15
Rating: 3
Comment: I like the gym itself, it has a decent amount of space they are working with. Plenty of space between the machines. The layout is easy to maneuver through. Two floors and a variety of workout equipment. The location isn’t the best though, right in the middle of downtown LA, surrounded by a lot of homeless around the facility, though that isn’t much they can control. Overall it’s a pretty clean facility. One star knocked off for the parking situation which is pretty non existent and sketchy if you go to the gym at night like myself, and another knocked off for not being 24 hrs anymore :(Miss coming here after work for a workout. Now I have to travel to another location because this one closes at 10pm 👎🏽

Name: G****** M***
Date: 2023-05-16 21:30:09
Rating: 5
Comment: Love how spacious this gym is and the fact that it doesn’t get pack in the mornings, able to use the machines I want to workout out on

Name: C*******
Date: 2023-05-09 17:51:58
Rating: 1
Comment: DTLA Planet Fitness is in a dangerous location. With no provocation on my part, I had a few confrontations and one physical altercation with homeless individuals, within feet of the Broadway entrance to the Planet Fitness Gym. To make matters worst Planet Fitness has decided to close the safest entrance, which is on Hill Street. I dont mind flexing my muscles now and then, but this is becoming ridiculous. They also have free Summer Camp for students, thats good for them, but not good for paying adults, because it gets too crowded and some of them spend too much time on the machines chatting and clowning around. Thats why I cancelled my membership and went to another gym.

Name: P***** M*********
Date: 2023-05-01 16:17:21
Rating: 5
Comment: Been to many locations. They are, for the most part, very clean and well maintained.

Name: R*****
Date: 2023-04-19 10:19:22
Rating: 5
Comment: This is an amazing gym! The facilities are always clean, the equipment is top-notch, and the staff is friendly and helpful.

Name: S******** L**
Date: 2023-04-02 04:45:28
Rating: 5
Comment: What can I say, I love you Planet Fitness. Honestly, please remain a judgement free zone with no critics and continue to carry a national message to millions of club members and their guests. Thank you for all you do.

Name: S S**
Date: 2023-03-30 21:18:30
Rating: 1
Comment: I just came into this place I wanted to sign up but before doing so I wanted to check the facilities. The gentleman at the front desk must have been on a very important phone call, lol all he could tell me was “ I’m sorry I’m the only one here I have to direct you to the virtual tour “ I explained to him I wanted to see the facilities in person before signing up all he said was sorry. Not opened to any questions I had about the facility not encouraging me to come back at a later time … nothing. This is how you want someone to sign up ?

Name: C********** P*************
Date: 2023-03-16 05:43:00
Rating: 5
Comment: Planet Fitness in downtown LA is exceptional! It has everything you need to get in shape. The hydromassage is wonderful 😊. The only downside of there is one is that they dont believe in scales, but I can just get my own.

Name: j***** g*****
Date: 2023-03-07 07:04:22
Rating: 1
Comment: I just transferred from the mid city one... the fact they think closing at 7pm is okay got me about to cancel my membership here.

Name: H***** V******
Date: 2023-03-06 05:39:02
Rating: 1
Comment: Was my favorite gym when it was 24 hours ..now i have to cancel my membership after 4 years because somebody decided they dint want to keep this gym 24hours anymore 🤦‍♂️👎👎

Name: L****** W*********
Date: 2023-03-03 03:07:32
Rating: 5
Comment: I enjoy this gym and Shae was amazing helping me with targeting the muscles that I really want to focus in on. He was so supportive, motivating and inspiring. I got the job done! Thanks Shae!

Name: K** B***
Date: 2023-02-15 15:13:08
Rating: 1
Comment: I would give them a 0!This was originally my home gym when I signed up with Planet fitness over 6 years ago. I travel a lot so I chose the black card. With that being said, the quality and professionalism at this location has definitely gone downhill. I have been to Planet fitness locations all over the United States and have never been treated the way I was at this location.The manager Jose needs more training on people skills. He is very callous when talking and dismisses every option without finding a solution. If your going to conduct business in that manner at least keep your gym clean.The mens urinal was overflowing with urine and one toilet was overflowing with feces. So there was one toilet and one urinal available for the whole gym which you had to use while standing on urine coming from the others.When I arrived the gym wasnt too crowded but there were no paper towels to wipe the machines down in most of the areas. I found that very concerning considering the flu, covid, and many other issues have plagued the city recently. And when using the massage chair they are only giving 1 token at a time which is 5 minutes...Wow! Thats not even worth it. If theyre concern is the tokens disappearing, then update the chairs so you wont need tokens. Dont penalize the customer for something you can control. And by the way, the walk from the spa area to the front desk is the length of the gym to add to the inconvenience.I used to like this gym...I know it was always a bit rough on the outside but the inside was always professional, caring, and clean. THAT IS NO MORE!After my visit and treatment yesterday I am actively seeking another gym so I can cancel my PF membership and move on. Ive seen the complaints on the Google reviews and obviously nothing has been done so its time for me to spend my money elsewhere.

Name: A******** R******
Date: 2023-02-13 11:04:39
Rating: 1
Comment: This gym is not 24/7 anymore...I feel this will damage the gyms potential/sales pitch because the reason they are considered is because they would be OPEN when other gyms where not. Now whats so special about it if its the same as the rest. Planet Fitness now closes at 7pm on weekends.
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Name: J**** S****
Date: 2023-02-11 08:29:30
Rating: 5
Comment: The staff and owners are always welcoming, friendly, and willing to provide fitness advice. A great equipment selection with no wait to use.

Name: K*** K******
Date: 2023-02-11 06:37:29
Rating: 5
Comment: I was actually very nervous to go to a gym for the very 1st time. I didnt really know what to expect or anything like that. Its a very comfortable and very clean place. Everyone is focused on their own thing, and so should you. Its pretty empty for the most part but thats a good thing because you can space out or be in your own little corner. If youre lost you can ask one of the patrons to tell you where something is. It does look sketchy from the outside but its very big and very nice on the inside.

Name: A****** B*****
Date: 2023-01-28 06:22:25
Rating: 5
Comment: This gym is great for the price. It’s pretty clean, spacious, and rarely too crowded.

Name: R****** W*****
Date: 2022-12-23 16:01:09
Rating: 1
Comment: The almost 100% Mexican Staff are very racist and jealous towards African American male gym members and ban their memberships for the pettiest reason. On December 20,2022 I was shadow - boxing with 3 - lb. dumbbells in an empty Abs and Stretching Room. The Trainer Adrian came up to me and told me the Club Manager Jose said I couldn’t be shadow boxing.When I confronted Jose about it he denied saying it. Then turned around and sided with the Trainer.The very next day, 12/21/2022 Club Manager Jose banned me for charging my cellphone inside the bathroom. But wrote on the Membership Cancellation Form,”Reason For Cancellation,” cancelled.Further down on the form it says, “Comments or Statements,” Jose wrote “ banned.”Racist Club Manager Jose did not provide reason why my Black Card Membership was cancelled because staff cannot cancel someone’s membership for charging a cell phone.Earlier on July 12,2022 Club Manager Jose sent a staff to tell me I can’t jump rope inside the gym. However, I have a cellphone video of a Mexican female member freely jump roping inside the same gym.On December 22,2022 I filed a complaint against DTLA Planet Fitness with the BBB for the racist discriminatory treatment this and other African - American members are subjected to by the almost 100 % Mexican staff employed at that gym. The complaint was sent to Planet Fitness Headquarters and will be followed by a Title 42 USC Civil Rights Complaint in the Central District Federal Court.Planet Fitness has a history all over the US of being racist towards African - American employees and have settled multiple lawsuits filed by targeted employees.If a straight African - American male employee is hired at the DTLA Planet Fitness he will quickly get fired. A rainbow Black employee whom they can “punk” would probably last because he’s going to be passive. There’s one Black female employee working at that location.Thus, by Planet Fitness having a national history of being racist towards their own African - American employees, denying qualified Black employees promotions in favor of less qualified White or Mexican employees, Planet Fitness staff are more so racist towards Black gym members.Lastly, on 12/19/2022 I paid my Black Card Membership of $23.04. Club Manager Jose cancelled my membership on 12/21/2022 and told me that I would get a refund. I did not get a refund, not even a pro - rated refund. I had to file a claim with my bank to get a refund because I paid for a service I’m no longer receiving.Planet Fitness Headquarters requested the exact address of the gym complained of. I provided it to them. They said action is going to be taken.

Name: M***** M*******
Date: 2022-11-27 03:50:56
Rating: 1
Comment: Dont go trust it even turn me off from working out. I just paid the extra and I did and got a golds gym membership. And its the best!!!!!!

Name: T*** A******
Date: 2022-11-26 23:35:49
Rating: 2
Comment: Gym good clean. People friendly. Manger must have a bully complex. Went in and I have active fit since Nov 1st. So far every time I go in they cant find my profile and have to create a new one. Manger walks over to me and tells me if you want a refund take it up with active fit. Mind you I was a little upset and the young lady was trying to help me which I should of apologize for being short with her but manger shouldnt have come out saying get a refund from them. I guess he was tough because he had ear piercing 😆. Send him back to customer service training

Name: M**** S******
Date: 2022-11-25 12:46:51
Rating: 1
Comment: Dont sign up unless you plan to be a customer for the rest of your life. Ive been trying to get them to cancel my membership for the last 2 weeks. Ive gone into the location, Ive called. Management has been unresponsive and is never available. Instead of canceling my membership like I requested, they charged my account before the due date and refuse to assist me.

Name: u*** k***
Date: 2022-11-21 01:38:23
Rating: 5
Comment: You get what you pay for. Its cheap and effective, its not high end but its every bit the amount of machines and things you may need to get a good work out in.

Name: A* i***
Date: 2022-11-08 06:32:38
Rating: 5
Comment: Super clean. Friendly staff. They really helped me to keep my membership in a time of hardship. Greatly appreciated!

Name: R****** V****
Date: 2022-11-08 05:22:21
Rating: 5
Comment: Downtown pilot fitness is very spacious and clean. The music not blasting so you can concentrate on your work out safely. The staff is professional once again planet fitness staff are well trained well mannered and very professional. That’s amazing thank you planet fitness for clean showers and bathrooms and a very clean carpet at your facility and again thank you for very good lighting. I like that.

Name: A*** S
Date: 2022-10-30 07:30:13
Rating: 2
Comment: A lot of the staff have a tendency to stare as you leave. A quick goodbye is fine. But the long stare afterward until you exit the building is strange and creepy. It makes me SUPER uncomfortable.Theyre also very slow to fix broken machines. The staff are aware of the broken machines, but out of order signs will sit on machines for several weeks sometimes. This makes wait times unbearably long.

Name: L*** h********
Date: 2022-10-18 15:10:31
Rating: 1
Comment: Trash management! Homeless people threatening your life at the door. No parking. No swimming pool.That snobby manager must not realize there’s a bigger better gym close by with parking and a swimming pool and a 7-11 attached, for the same price.

Name: R****
Date: 2022-10-14 05:50:56
Rating: 5
Comment: The Customer Service here at Planet Fitness DTLA has gotten so much better! The staff is very helpful and informative. I dont expect anyone to go above and beyond there duties at work but they do. And they really care about the cleanliness of the gym. This gym is great. If youre looking for a gym, this is the one to go to. You will not regret it.
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Name: B****** 4****
Date: 2022-10-11 21:43:08
Rating: 2
Comment: I give it two stars because the black card spa area isnt good. The two old message chairs with the leather coming off are half functional doesnt give full experience.They only have one working hydrobed and there are no hydro chairs at all. Not really a spa setting compared to other PF.Ive witness an employee half clean the locker room the whole shift and the locker rooms are not very pleasing to the eye. The showers are a wet hairy mess and the white shower curtains needs cleaning or changed.Ive visited PF in five states and lots of cities and this one isnt the best to be in LA.

Name: S**** L***
Date: 2022-10-07 21:24:53
Rating: 3
Comment: It really depends on which one planet fitness you go to and the people that work there the one off eToro have mostly good people with one bad guy there. He isnt nice at all. The place is pretty clean so happy about that. I do like the hydro massage and the locker room is nice.

Name: I***** R*****
Date: 2022-10-04 19:33:45
Rating: 4
Comment: I love this gym location and amenties, machines are good and new i just see a problem :no parking, i got parking tickets and today some homeless vandalized my car, broke my window..but the location is great they should fix that parkimg situation.

Name: p c*******
Date: 2022-09-13 14:34:56
Rating: 5
Comment: I really love how spacious and clean this location is. Parking is a hassle but thats to be expected in downtown. The staff is friendly all hours of the day.

Name: J*** D*****
Date: 2022-09-12 16:18:02
Rating: 3
Comment: I want to rate this location higher because the customer service is great. However it takes a while to fix machines not that they break often. And we need more multiple machines because the wait time is becoming longer. It sounds like a lot but this location is pretty good definitely one of the better locations. Its very clean, not noisy and overall has a nice amount of equipment.

Name: L***** M******
Date: 2022-09-09 09:59:40
Rating: 5
Comment: Later at night there are fewer people working out. Downtown location is 24/7 also near the Pershing Square metro station.

Name: M****** L***
Date: 2022-09-01 12:58:06
Rating: 5
Comment: I like the machines in this location more than in the other locations. Everything is very clean and new! I feel great coming to downtown LA.

Name: T** H*** D**** H**** P****
Date: 2022-08-30 05:04:52
Rating: 1
Comment: Theres tons of mold in the mens showers. They need to clean this immediately as its a health hazard. Will upload photos if they dont fix this.

Name: B****** W
Date: 2022-08-24 01:38:50
Rating: 5
Comment: Thank you to the staff at Planet Fitness dtla. The crew member Melvon was very helpful in finding my things. I appreciate his effort.Thank you!

Name: D**** H******** (********
Date: 2022-08-05 07:03:44
Rating: 4
Comment: The gym is clean, i guess. Apart from having to tolerate teens fooling around everywhere during the summer promotion, you also share restroom and showers with homeless people that practically live in the lockers, if this wasn’t the closest gym to my place I would not be here unfortunately.
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Name: R***** N*
Date: 2022-07-29 13:26:25
Rating: 4
Comment: Love this gym! Always clean and machines get repaired quickly. However, the stair masters are always breaking down with an error code. 3 out of 8 stair master machines work. I hope these get fixed soon!

Name: D******* P*****
Date: 2022-07-22 17:43:41
Rating: 5
Comment: I would love the place and easy to workout. Full of new machines and no rush at all. Friendly staff with hygienic conditions throughout. Proud to be a part of the Planet Member and I would recommend anyone to join with the team.
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Name: W****** P*****
Date: 2022-07-20 13:34:32
Rating: 3
Comment: The place is great and big I always do my work out at 5 am and they never have paper towels or hand sanitizer in any station in the lower part of the Gim, and right now we are just getting out of the pandemic they should put more attention on their employees work on daily basis.

Name: J**** T***
Date: 2022-06-24 01:53:27
Rating: 5
Comment: Always clean and friendly staff. New cardio machines!
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Name: G***** I**
Date: 2022-06-15 15:08:21
Rating: 2
Comment: Went for a trial pass.On the positive side, lots of good equipment / friendly staff.On the negative side, people were just sat not using equipment. The free weights and benches were all in use for the whole session. Additionally several pieces were either out of order or severely damaged.You can’t expect a lot given the price, but would I recommend working out here based upon my experiences? Probably not.

Name: M***** E* M*********
Date: 2022-06-15 07:31:16
Rating: 5
Comment: I hope that the owner/manager has the opportunity to read this review because it is well deserved for a employee at Planet Fitness. Whether that is a handshake, pat on the back or better yet a raise and some type of reward, the gentleman at the front desk, OLIVER is a stellar team member of this gym.I work for a class action lawsuit company and on the side when I don’t want to pull my hair out, I do personal training @ Equinox. His calm demeanor is the type that Equinox loves having at their front desk.I am A type personality and difficult at times. The first time I met Oliver, I gave him a hard time about my membership… he was poised, calm, consistent. He is thoughtful, asks good questions, follows through when I want to use the total body red light therapy, displays a positive attitude. Some of the other staff members, I don’t care for, they have an attitude, but I want to put in a good word for Oliver because the front desk is the first thing people notice when they come to the gym. When he is at the front desk, I know that I am in good hands. He’s trustworthy. Job well done 👍

Name: J******* C*************
Date: 2022-06-13 20:39:31
Rating: 3
Comment: The gym is big but I find the clip issues annoying. You have to rent a clip for the cable weights upstairs but the weights are downstairs. I personally find they have a tremendous selection of cardio treadmills but not enough weights. To me it would make sense to have the whole bottom floor dedicated to weight lifting it always feels cramped. I come from another Planet Fitness and I always feel rather annoyed with the layout and workflow of this gym. I do appreciate it is 24 hours so I will try off peak times.

Name: R***** H*******
Date: 2022-06-01 04:10:06
Rating: 3
Comment: The gym and location is pretty good if you live in the city. If you are one to use the public transit then this gym will definitely fulfill your needs with convenience.However as of late they have had a shortage of hook clips which disables most of the gym goers from using a good amount of machines with clip hook attachments. I’ve opted to purchase my own hook clips for my personal use at the gym however if you are paying for a gym membership (and black card at that) you would expect for simple equipment pieces to be available. The staff has said people are stealing them however even with the new equipment check out system it still doesn’t solve the issue of a lack of clips for the machines and gym goers. If you are looking to have the full option to use as many machines as possible without having to purchase items to use the machine themselves you may want to look for other gyms in the area or another location Planet Fitness because you’ll definitely feel limited otherwise.

Name: Z******* M*****
Date: 2022-05-18 02:19:05
Rating: 5
Comment: A hugeeee THANK YOU to Daniel at this location! He was the biggest help this weekend when our bachelorette party was stranded in downtown la. Best customer service ever !

Name: B***** K*
Date: 2022-02-04 11:21:35
Rating: 4
Comment: I just bought a Black Card at this club location, because I moved from Venice, to the city. My first time signing in was quick and easy, but the experience was still weird.They watched us closely, while I was trying to tour the gym my first day to see where everything was. It felt like they followed us around as well, as if we were up to something. Never had that happen at a gym. Even when I went back tonight, I kept seeing the same worker over and over again regardless of the floor I was on.My second time signing in tonight didn’t make any sense. I’ve paid my membership, as I just bought it THREE days ago. I told him my phone number, and he goes “[Name]?” I confirm, and he says “It’s saying you’re not allowed to work out at this location.” Not allowed?So I’m like, “I was just here 3 days ago when I bought my membership, and everything was fine. I don’t understand.”He says “I don’t know, did you pay your membership?”To which I replied, “Yeah, I just got it a few days ago, and there was no issue when I came in then.”He said it wouldn’t bother him if I went in and worked out, which was nice of him.I’m just left confused, because this months charge has been taken out of my account. Which means that I’m definitely still a member. I signed up at that specific club location, as well.Overall the club is nice. It’s vibey, and the equipment is very nice. There are tons of areas to utilize, and a good weight selection. There’s 3 smith machines! Plenty of benches, and always more than enough treadmills open.
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Name: K** B*****
Date: 2022-01-17 00:27:28
Rating: 5
Comment: Love it take a nice shower nice music get a good workout very clean I seen the staff going around cleaning the exercise equipment very clean in there nice customer service skills.

Name: D******** N******
Date: 2022-01-13 16:06:20
Rating: 5
Comment: Ive been going here for a couple of years and I cant complain. The staff is accommodating and friendly and the club isnt usually packed like other clubs in the area, as well as it being pretty clean

Name: D M****
Date: 2021-11-28 22:45:07
Rating: 5
Comment: DTLA Planet Fitness is expansive super clean! Virtually all the equipment is new.
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Name: E**** O********
Date: 2021-11-03 23:02:58
Rating: 5
Comment: Love the feeling of being fit, strong and able to take on what comes my way. Love that the front counter people are eager to help out and even greeted me with a smile. The hydromassage bed is wonderful especially for back aches. Its kept clean and the employees take their job seriously. I noticed people cleaned the equipment after each use too love that. Be safe!!

Name: G*** F**
Date: 2021-10-20 22:27:03
Rating: 5
Comment: Clean, not crowded, plenty of equipment options, friendly and professional staff, all for a few dollars a week. I dont know how anyone could give this less than 5 stars. Incredible value.

Name: S**** M*
Date: 2021-09-27 16:54:40
Rating: 4
Comment: AC could be much stronger throughout - especially on the lower floor. Other locations havelarge industrial size ceiling fans that keep the space cool and well ventilated.

Name: D**** P***
Date: 2021-09-20 06:03:33
Rating: 4
Comment: Great clean facility. Much larger than it looks. I asked to have the shower curtain with tear replaced and was never done. Location and staff were excellent otherwise.

Name: J***
Date: 2021-09-02 02:18:30
Rating: 5
Comment: Went there for the first time with a friend. It was huge. It was fresh in there. Plenty of equipment and machinery so you dont have to wait much.

Name: L**** G******* M*** M***
Date: 2021-08-05 15:18:32
Rating: 3
Comment: I didnt go to Planet Fitness. Presently, I own dumbbells and resistance bands. Although I used to be really muscular & ripped right now I just workout for endurance and weight maintenance. My strength never really goes away. I gained a few pounds over the spring. LOL. What I do find interesting is that in some neighborhoods the genders teach one another how to be better. Like, if youre a female its a good idea to find out how to be prettier and more fit from pretty and fit females, especially if youre going to flirting with people. If youre a guy, green guys take lifestyle tips from other well meaning, secure guys. For me, guy things just come naturally to me although I believe anyone can benefit from improvement. Gyms are ok and Ive used them in the past, mostly, 30 years ago but you can gain and maintain fitness outside of any gym. Its easy to build a home gym. Right now, Walmart has an Olympic weight set for less than $200.00. I hear Planet Fitness has cheap memberships. Cheap is good sometimes but not if other features are lacking. For example cheap napkins are good for random snacking but not for dinner parties. Cheap gym memberships might be ok if the gym is not infested with staph microbes and doesnt smell unpleasant.

Name: J B
Date: 2021-07-20 22:57:56
Rating: 5
Comment: Great place to get your sweat on and burn them calories 🥵👍. Not very good parking for those commuting in car, but since its in downtown you have many busses to get there...

Name: E***** A***** J****
Date: 2021-07-13 21:31:45
Rating: 5
Comment: Clean as usual. I didn’t feel unsafe while I was there. As a side note, there is no parking for the DTLA PF location so come by public transit/ride share, etc.

Name: E*** R*** D****
Date: 2021-07-13 02:55:36
Rating: 5
Comment: Pershing square my favorite gym. Even when full I get to get a good workout.Wilmington & 120th very nice in place but a few female staff members that have power trips.

Name: A*** F******
Date: 2021-07-10 19:42:05
Rating: 4
Comment: You cant beat the price monthly to use planet fitness to work-out/shower daily. $ 10.00 monthly. 30 workouts plus 30 showers monthly all for $ 10.00 per month. Lot of bang for our covid-19 buck. 24/7 are the hours plus you can use any plannet fitness.

Name: T****** K*****
Date: 2021-06-28 01:59:03
Rating: 3
Comment: Good gym. No judgement. Decent price. Only reason I gave it 3 stars is because they wont let you join without banking info and the water pressure on the drinking fountains needs work.

Name: A*** H******
Date: 2021-06-07 03:39:43
Rating: 4
Comment: The neighborhood isnt always safe, but The gym experience has been pleasant so far. Nice staff. All the equipment you need for gains. You get what you pay for

Name: R** W*****
Date: 2021-06-02 19:16:27
Rating: 1
Comment: Im not into all that purple! Not a place,you would want to join! They may try to hustle anyone, thats naive to advertised program. Location has its own agenda! Buyer Beware!.....

Name: P****** P******
Date: 2021-05-29 19:21:18
Rating: 2
Comment: As a manager you have to be patient with new members who dont know all the eccentric weird rules but are trying to accommodate none the less. The staff shouldnt yell at the clients who dont know the specific rules yet and try their best to be polite about how much time realistically they might need to pack up. Dont ever humiliate a customer by asking them again five minutes later when you can clearly see that they are trying to pack up their toiletries as fast as they can per your request. Thats management going overboard and unnecessary abuse of power. Its embarrassing and humiliating to most people. It shook me up and made me feel like I had done something aweful or illegal. It makes me want to spend my money somewhere else that doesnt treat me that way on my first day when obviously I didnt know the locker room meter rules yet. Cut new people some slack on their first visit. Especially if you want them to come back and continue to give you their money in the future. Just saying. Also they could really use a jacuzzi and an empty room with mirrors, a ballet barre, and hardwood floors. Some of us just like to get down in the way of dance for our workout.

Name: J***** B*****
Date: 2021-05-22 04:20:43
Rating: 1
Comment: They were extremely rude.. they basically told me that I couldnt be in the bathroom as long as I was. I have stomach problems (GERD) and sometimes It takes me a lot longer to use the bathroom than most people. They had someone call me a day after to let me know I couldnt use their bathroom anymore and Im a black card member.. Wont ever use again.

Name: S***** A*
Date: 2021-05-09 23:50:09
Rating: 5
Comment: I think its a great place to work and just be yourself completely. No weird stares or mean people. Its honestly just the best gym Ive ever been to and I totally recommend to people who are shy but have no idea where to work out. You should definitely give the gym a try :)

Name: J** B******
Date: 2021-05-04 03:52:42
Rating: 1
Comment: DO NOT bring anything to lock up in their lockers. I had a combination lock on my locker and was still a victim of someone stealing my gym backpack and its contents along with my apartment keys. I find this incredibly frustrating as the locker was secured with my lock and I was only away for 45 minutes. None of their cameras were able to pick up any suspects either, which is odd considering it was a pretty big bag. Besides the thief who is most likely a member at the gym, the equipment is pretty average and I would say it is pretty clean. BUT this event has made me reconsider my safety at this gym.

Name: N***** D*****
Date: 2021-04-20 01:13:45
Rating: 5
Comment: My first time at DTLA Planet Fitness was great! I worked out on the treadmill for 30 minutes. It was a blast! I arrived at the gym on Sunday around 7:15 a.m. It wasnt crowded. As I worked out, I needed to wear a face mask. I also noticed the social distance signs on every other machine. Its a very clean place. Its affordable! I will return!

Name: E**** W*****
Date: 2021-04-17 14:39:13
Rating: 5
Comment: Im glad the gym has reopened. I decided to go back after my first vaccine. There werent many people inside so that made it easier to social distance. I realized that Im out of shape after not being in the gym for a year. I look forward to getting back in shape!

Name: P** C*******
Date: 2021-04-07 14:20:51
Rating: 1
Comment: I joined about a month before the pandemic hit in 2020. They continued to charge my account for a few months even after the city was shut down due to the pandemic. Then as soon as things started to partially open at 10% capacity and very few people could get vaccinated for Covid, they started charging my account again, not only for the $10 monthly fee but also even charged me a $39 annual membership fee after I went down to the facility (they dont do cancelations online or over the phone) to cancel my membership. Based on my experience, this is not a reputable fitness company.

Name: L*** L**** A*******
Date: 2021-04-04 00:23:27
Rating: 5
Comment: Planet Fitness is Open again. It is not that busy and theres plenty of sanitizing stations. Unable to shower at the gym at the moment but its understandable. Everyone is expected to wear a mask. Every other machine may be used only to social distance a bit. $20 a month for the black card.
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Name: R*** E
Date: 2021-04-01 20:56:20
Rating: 2
Comment: Nice while I was there but god help you if you have to cancel. I was told my account was cancelled but a year later I started getting charges again. When I called I was told I have to mail a letter (yes, actual snail mail in the year 2021) with an official reason for cancellation. After telling them I was away for work they relented and let me cancel via email. I know times are hard for gyms with the pandemic but sketchy customer retention practices are not the way to help it. It makes me much less likely to recommend PF to anyone else in the future. All that said, I never had any issues while I was using the gym and the staff was always helpful.

Name: M***** K***
Date: 2021-03-30 22:06:01
Rating: 5
Comment: At night the entryway has good lighting. The two levels give good spacing for customers. Machines are in great shape, and the employees are not rude. Short wait time outside due to the good flow of customers.

Name: C****
Date: 2021-03-24 21:59:58
Rating: 1
Comment: Do not ever join this gym. Besides being a dump, intentionally make it nearly impossible to ever cancel your membership. You have to either go in to your original place (Ive moved) or write them with details that include your planet fitness ID (who knows that)? Complete scam of a gym--avoid.

Name: L**** C******
Date: 2021-03-17 18:18:23
Rating: 1
Comment: I have been a member at this gym for three years, and that time I have received nothing but negative attitude had poor customer service from the staff. I recently spoke with the manager Al who was less than helpful less than through the Astec and actually had no answer for the question that I ask him. I will continue to try to sever my relationship with this gym and I suggest other people do the same because they have no respect for the membership. And I’m not against planet fitness entirely I joined another location of planet fitness and I had none of these problems. The staff were great the manager was helpful and I was able to get 100% of the business that I want it done in a professional manner manner

Name: P******* M******
Date: 2020-06-21 03:07:32
Rating: 4
Comment: Ok now, I enjoy working out at Planet Fitness, I do. Having tried must of the gyms in the neighborhood, this one is hands down the best. Its clean, spacious, newer equipment, friendly staff, not so busy, cheap... But! My go to location was closed for three months, and what do I see when its back open? The machines that were broken before the closure are still broken, the carabiners that were missing are still missing, it even seems like balls of dust are at the same spots if your face is close enough to the floor!Come on guys! The city has resurfaced a couple of roads around downtown in the same amount of time, youve only managed to mark up the floor and come up with a couple of catch phrases like Social Fitnessing (so annoying btw!) I know you can do better than that. 3 months is a lot of time to get the gym together.

Name: D**** L**
Date: 2020-01-20 22:45:24
Rating: 1
Comment: Stinky homeless bum eating out of garbage can out front. I wanted to ask Vanessa about membership from A referral from a good friend, but she hung up on me. I will try the RODEO DRIVE location instead. It is much closer to my home, all though I work closer to this location

Name: C**** T***
Date: 2019-12-27 04:29:53
Rating: 5
Comment: I just want to commend Vanessa on awesome customer service and being very knowledgeable on any question that I had. I would say 5 stars, but Vanessa deserves 100 stars! Thank you so much, Vanessa! Amazing!!!!!!

Name: J*** L****
Date: 2019-12-18 21:51:17
Rating: 1
Comment: Improper orientation led to my account being overdrawn which led to overdraft fees from the bank. The point of this gym is that it is financially accessible and a safe environment. They lack any ability to correct mistakes and extremly inflexible due to miscommunication.

Name: S**** D*** (******
Date: 2019-12-11 02:12:43
Rating: 5
Comment: Get the black card membership. The Hydro Spa is GREAT!
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Name: A******** J**
Date: 2019-12-08 03:44:02
Rating: 5
Comment: Ive been to most of the local gym including some of the smaller private gyms . For the price I pay at this Planet fitness it is well worth it. Well maintained with a attentive and friendly-ish staff

Name: C******** V******
Date: 2019-11-27 21:37:31
Rating: 4
Comment: This place is excellent. Staff is always friendly and greets you as you come in. For a cheaper gym membership, this is really nice to have. I do have some pressing concerns, which is why I only gave it 4 stars (for a downtown gym, heavily populated during rush hours and weekdays after 5pm, these concerns are very much present during these hours). This is mainly equipment, but with the heavy crowd it gets, these can be a problem.-limited number of adjustable benches: out of the entire gym, there are about four to five benches, not including those placed between the smith machines (if youre doing any kind of presses with weights, you need the bench, obviously). However, two of them are regular, non-adjustable benches. So youve got three adjustable benches for the entire gym. Youre out of luck if all three are taken. Theres space for more and they are not nailed to the ground, so...more would be optimal.-incline benches: only three--one is always taken with a smith machine, so two is pretty limited. Theyre also non-adjustable, and I have to go out of my way to grab separate weight plates to adjust the height. even though its hardly much an increase.-smith machines: only three, and youre lucky if you get your hands on one. Every now and then, some member will so graciously take one up for an hour and staff can be limited (yes, it is very noticeable that only two staff members are on the floor and they are obviously busy taking care of their responsibilities--thats their job and they should not be pressed for that; this is a management issue and it needs to be addressed)-barbells: very limited, with only one 20lb. and 60 lbs. bar, two 50 lbs. and two 40 lbs. and two 30 lbs. And the max is 60 lbs., so if you need anything heavier, you have to resort to other equipment, which are also high-demand ones. Ive been to other clubs with up to 90 lbs.-multi-function cable machines and equipment attachments: this is a nice touch--busy gym needs multiple cable machines and three (so 9 workout spots). Unfortunately, the detachable equipment is limited (two rope pulldown attachments, and one of every other attachment)-bathrooms: its a gym bathroom, so its obvious it wont always be clean. Thats not the issue. The issue is the hand dryers. Theres a sign that says its trying to be eco-friendly by reducing waste of paper towels by having none at all. Great! But all throughout the gym, you have paper towel dispensers that always run out and are always being used...this is really counterproductive and is totally worsened by the fact that the sink counters are always wet. So forget about setting any of your things down--there are no paper towels to clean/dry them up.This is a great gym for regular gym routines and Ill still keep using it.

Name: A******** J***
Date: 2019-11-12 18:21:25
Rating: 2
Comment: Beware, if you need to cancel your membership, you have to go in person to the club where you joined. You can’t cancel on the phone or online or at any other Planet Fitness location. And if you don’t cancel more than 10 days before the next billing cycle, you will still get charged for the next month. Ridiculous policy that they don’t tell you when you join

Name: D****** A******
Date: 2019-11-10 02:13:30
Rating: 4
Comment: Great, but do they support every body type? Not so much. I think Planet Fitness gives out a lot of fattening food for everyone to snack on. I myself have a fast metabolism and am really slim, but my friend whos more on the heavy set side usually burns off calories and just eats them back up with the stuff Planet Fitness gives out. Trust me, its tempting when theres 40 boxes of pizza in front of you. Other than that, great place! Huge!

Name: E*** B*******
Date: 2019-11-09 05:42:57
Rating: 4
Comment: I signed up last year in November. Ive been going there a few times a week. It was great. I have more energy and strength. I lost alot of weight since then. The staff are pretty nice. The facility is pretty clean as well. I really like planet fitness. Its the best.

Name: J**** G*****
Date: 2019-09-04 14:17:23
Rating: 5
Comment: Not bad for a cheap gym membership. So far I have not had any bad experience. As I walk in I get to see someone attentive at the counter and greeted. None of the machine seem to be out of order. Clean floor, Halls, walls, equipment, neon decorative lights work and hope they keep it up. Restrooms are clean and is always great to see. Clean, none smelly air and is always fresh. Again not bad for a cheap membership gym. Entrances from both sides. Will continue to come and do my quick workouts.

Name: M***** M******
Date: 2019-09-03 17:29:08
Rating: 2
Comment: Im a black card member based in SD i was visiting family in LA and decided to stop by here. Very disappointed. Nobody wiping down machines, weights and accessories all over that place, people grunting and yelling in the lower floor. When time came to use the hydro massage there was someone laying on my assigned bed who tried picking a fight with me. Staff seemed to just stand around and talk (beside one who i saw wiping down machines)

Name: N S
Date: 2019-08-30 02:31:52
Rating: 5
Comment: Planet Fitness on Broadway street in Los Angeles Ca, is the best, best gym to go get fit and workout its my favorite place to go and relax my mind to do a good workout!Its beyond 5 stars !its affordable $10.00 a month!You will see happy results in a change in your body workout!My advice go check it out a d sign up join Planet Fitness !👍

Name: S** S**
Date: 2019-08-07 15:47:39
Rating: 1
Comment: Planet fitness is a rip off they bill you over an over never use the facility an sent a letter they keep billing (cant cancel online, by phone, our email ) ! Just like their equipment theyre not up to par with technology! This is not a gym its a $cam! NEVER seen anything like it WOW

Name: L***** Z***
Date: 2019-07-02 21:05:46
Rating: 3
Comment: I think its a decent price dont like all the politics with what you can do with your guess cancelling membership ect. But the worst thing is the staff dont seem to be able to keep place clean, especially bathrooms (they are disgusting) Should be fined for uncleanness! 😷

Name: S***** O*
Date: 2019-06-25 00:08:36
Rating: 4
Comment: This planet fitness is smaller than other planet fitness however compare to other gyms there are only few people that come here. If you want privacy then I would highly recommend this place.

Name: M P
Date: 2019-06-21 05:50:50
Rating: 1
Comment: Terrible parking situation, but I cant hold that against them. I got lucky and got a spot right in front when I went. But it gets one star because this is the most outdated Planet Fitness I have visited in my trip across country. All of their machines are old, small size (especially bathrooms), and not treating their black card members properly how they should. I traveled across the country stopping at multiple PF locations, and this one is the worst Ive been to.They seem to have all of the outdated treadmills I havent seen since I was a member several years ago while all of the others Ive been to have newer ones. Its two stories which helps with the lack of space, but super narrow. Barely any room to walk by people (who are super rude because...LA!). And when I asked if I could relax in the black card relaxation area (since I am a black card member), they told me No. Its only for waiting to use the special black card perks. Thats the dumbest thing Ive ever heard. It literally is the black card relaxation area, and I cant use it to relax. I have to sit by the front door. No other Planet Fitness gave me an issue with this.Also all of their plugs are worn out, and there arent any places to plug your phone in and put them in a locker in the locker room like all of the other ones have. Even their water fountains are old! They type of ones you had in gradeschool with no bottle filler like every other one I visited had. Basically, this is an outdated, junky Planet Fitness. Not what I expected to see in the heart of LA where everything costs (including parking to use this gym for most people).

Name: K**** R******
Date: 2019-06-08 09:59:14
Rating: 4
Comment: This is s 24 hr gym, well provisioned and well kept. They keep it nice and have two floors of iron and aerobic equipment. Spacious and friendly.

Name: M*** S******
Date: 2019-05-17 00:55:09
Rating: 3
Comment: Great gym BUT... Staff not very nice. I have been twice in last couple weeks with my girlfriend who is a member. All I was doing is showering and waiting for her.... They apparently dont like people to SIT anywhere in there gym and I had to leave and wait outside ... Will be back because of location lets see if they still dont let me sit and wait...

Name: J*** C*****
Date: 2019-04-14 05:37:45
Rating: 4
Comment: The DTLA Planet Fitness is large. Two floors and plenty of equipment. I usually visit past midnight and I love it because the gym is always looking clean and smelling clean. Yes the parking situation can be difficult but most places in downtown are like this so its nothing new you should expect it. Id like to give it a 5/5 BUT...The only complaint I have is the homeless people who come to loiter and shower. Many times have I came to this gym and have seen the same guy just sit in the locker room watching TV for an hour or two. Again, Ive been coming here for months and I am not making assumptions. After awhile you start to notice some people arent there to work out. Theres this guy whos there most nights before I arrive and after I leave. Every now and then he walks around the gym and goes back into the locker room. Theres at least 3 homeless men who do this and it makes me uncomfortable to leave my items in the locker room even with a lock. Sometimes I arrive to the gym and theres just up to 3 homeless men in the locker room. They are clean of course because they use the showers but they need to stop loitering in the locker room. My complaint is towards the ones that arent exercising as there is one guy who actually does exercise and is pretty clean. Sometimes its so ridiculously where Ive seen a homeless man (kinda clean because he showers at the gym) come in with a small cart containing all his belongings and takes the cart into the locker room to take a shower, twice have I seen this.Staff does an amazing job of cleaning but I still recommend using flip flops or something when showering or avoid the shower at all costs. The group of people that come in to shower+water= a hot bed for bacteria and other nasty stuff.It makes sense due to the location and price that it would attract a certain crowd but the gym is a place to work out not a premium shelter. Might cancel my membership. I come here because its the closest gym to me but I dont mind paying another $10 to exercise elsewhere.

Name: Y****** R***
Date: 2019-03-27 06:35:02
Rating: 3
Comment: Love planet fitness, I have been part of planet fitness for 2 years and recently moved to LA from PA, sadly this location doesn’t have a parking lot ... such a horrible decision specially if it’s located in Downtown at least a parking where you can get validated to go to the gym, it’s totally necessary.... never parking around and near to a lot of homeless people that honestly doesnt feel safe leaving your car out. Since I moved here I visit the gym 1 time because of this situation, hope it changes, I love the machines but while they fix the parking problem ... i will cancel membership.

Name: R****** U**** F******
Date: 2019-02-09 17:25:17
Rating: 5
Comment: I live in Beverly Hills California but normally go to the Burbank location I am a Black Card member.. I am in Downtown LA all the time to visit my boyfriend so I’m always at the Broadway Location. Great gym never been dirty from what I’ve noticed... great staff great environment.. However there are a few things that could improve the gym needs more Bathroom stalls and a larger shower area. The Gym is huge compared to most locations and it’s busy so certain things should be made to accommodate the amount of people in the gym.. also there should most definitely be more Hydro massage chairs for both areas. Burbank has 3 but it’s much smaller..Also black card members should get a little more perks. I’m charged full price for my drinks but other locations I get a discount for being a black card member.. I wish you guys would invest in a Steam Room I’d totally pay more money and the weight area should have more weights or at least make a area on both levels.. other then this I love the gym you guys are New so I’m just giving advice. Thanks for being amazing 😀

Name: L***
Date: 2019-02-08 19:40:56
Rating: 5
Comment: Great place to work out, I go there in the am so it’s pretty empty. I live close by so I use public transportation, if someone knows what the parking situation is like, I would gladly appreciate it if you’d let me knows

Name: E O
Date: 2019-01-27 04:36:51
Rating: 1
Comment: I just tried to workout at Planet Fitness DTLA as usual, and the staff at the lobby was rude with me and told me I couldnt get in because my home club was in a different location.Hes name in Espiridion. @2:00 pm, Friday January 25, 2019.He refused to help me change my home club location online. He again refused to let me into the gym even tho I explain I was in a hurry.I WANT TO CANCEL MY MEMBERSHIP RIGHT AWAY AND A REFUND!Here’s a picture of the staff who treated me terribly:
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Name: J*** O*****
Date: 2018-12-23 06:25:55
Rating: 4
Comment: For ten dollars a month, you cant really complain. Its nice and quiet during the morning till afternoon. After 4pmish, it gets very busy.

Name: M***
Date: 2018-12-20 04:07:41
Rating: 4
Comment: The only time I enjoyed Going is after midnight where everything is peaceful... Well except homeless people that come and use the shower like a jail, yeah that man that had a shopping cart next to the shower rink. The night staff and cleaning crew are awesome and most of them I know. Please come after hours if you are cool but if you have an ego... Go somewhere else 😀

Name: J**** G*******
Date: 2018-12-17 17:57:18
Rating: 1
Comment: If you just want to work out, dont get the membership. If you get a membership make sure you go to a planet fitness by your house. I live in Norwalk. The gym I signed up with is on Broadway and 7th in downtown Los Angeles. I tried to cancel because I just didnt have time to work out. They should tell you at least when you sign up if you want to cancel, after the membership is done, that you have to come in person to do so. They dont make it easy for you to cancel because their a business trying to survive. I tried to cancel over the phone and they were just completely useless. Now that I know better, I wont ever step into this place for any type of business. Not just that there no parking for the people who want to just work out. Bad location unless you live in Los Angeles. You should never sign a contract with Planet Fitness because as soon as you miss a payment, they start hitting you with fees. Not just that I wasnt working and they charged my account every month that I didnt cancel afterwards. I dealt with overdraft fees just because of these guys. Besides that, the place is boring and they dont clean their massage or any equipment like theyre supposed to. Thus concluding that Planet Fitness is not a friendly business, they are money hungry and cheap.

Name: J***** L****
Date: 2018-11-28 02:59:52
Rating: 5
Comment: Downtown planet fitness is the best planet fitness gym in LA. Is the biggest one too. And the place is always clean. 10 dollars a month no contract. Who can beat that right?

Name: U***** S******
Date: 2018-11-20 21:55:39
Rating: 2
Comment: Location is great. The machines are great. The size of the gym is great. The employees need to do better. Either they are invading your personal space, not valuing your time or the latest act, handling his business on the phone while on the floor in uniform. Its so hard to concentrate when youre discussing your paycheck right in front of me. Left pictures if you want to see what this looks like. I have very low expectations of their customer service.
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Name: A** R**
Date: 2018-11-15 03:35:41
Rating: 1
Comment: This place is very judgemental and the employees gossip about the clients shortly after interacting with them. And the bathrooms should never be consistently disgusting. Some of the female employees have attitudes for no reason. Great gym space terrible hygenic practices. They are too laid back to be working so hard.

Name: C***** W***
Date: 2018-11-13 19:05:06
Rating: 1
Comment: After 5 access checks they finally have a single employee that will admit a service dog. But not one in training. Which is required by state law. The other 4 encounters had employees claiming that you needed papers, that you had to have a vest, and then one lady said that upper management claimed they were a private business and not subject to the Americans with Disabilities Act and no service dogs were permitted under any circumstances. The two guys that said the papers were required claims that there had been an incident with a service dog and it had been researched and the decision was they must show papers and being unable to they were banned. criminal discrimination and Unapologetic to boot

Name: T**********
Date: 2018-09-27 21:08:17
Rating: 3
Comment: Too soon to leave a super helpful comment, but I didn’t see any homeless people inside, or outside. Staff are kind, and plenty of room to workout in, and tons of treadmills and elliptical machines.

Name: K**** G*****
Date: 2018-09-09 00:36:44
Rating: 4
Comment: I am a Black Card member so my home location for Planet Fitness is in Saint Charles Illinois. I have been utilizing the Downtown Los Angeles location since I am residing near here now. I was visiting this location for about 10 weeks regularly before one of the attendants informed me that my membership only allows me up to TEN visits per month at any location outside my home location. I was definitely not aware of my limits because I did not ask. I had always assumed I would return to Illinois. But since I have not, I need to change my home location.Because of the TEN visits per month, I had the opportunity to visit two other Planet Fitness location aware of the TEN visit limits. The Downtown Los Angeles location is not in the usual strip mall setting but is located in an older building occupying the first floor and lower level which is the basement. You have to check in at the counter on the street level before having access to the lower level. There are two entrances; one on Hill Street which closes at 9pm and the other entrance on Broadway Street which stays open 24 hours a day. The lower level can be accessed by elevator located by the Hill Street entrance or by a staircase in the middle of the first floor. Black Card members can enjoy their perks on the first floor but the free weights, restrooms and lockers are located on the lower level. Considering the club is divided as such, I often see people carrying one small bag with them from machine to machine which technically is not allowed. I have also observed that this location does not have the large industrial fans hanging from the ceiling nor does the equipment come with individual fans atyached. Instead, each machine has an individual television monitor attached thus eliminating the center television monitors found in other clubs. I am spoiled to the floor layout of equipment and supportive areas you can find in other Planet Fitness shopping strip locations. The downtown L.A. location is desirable to me because it is within 5 minutes walking distance so I do not carry a lot of stuff nor do I need to shower. I have used the restroom toilet and found the place not as clean as I would have liked. There are plenty of cardiovascular machines both upstairs and downstairs. The machines with corded weights are located on the first floor. I spend all of my time on the first floor leaving the younger crowd and/or healthier people to utilize the lower level.

Name: S** J**
Date: 2018-08-17 03:31:50
Rating: 5
Comment: Sure, you want to get fit! The fear is setting in from the old bones, the juddering joints, the gentle charming wobble is descending into a garish plod. Its happening to me, its happening to all of us and instead of sitting around miserably watching the decay and miserable chaos I decided to spend my time running on the spot like a hamster or lifting things and putting them down again like a madman. Am I saying planet fitness turns you into a madman hamster? In a way yes. But thats not the point its better to be a madman hamster than a decrepit lazybones reaching for the chicken and gulping on the bucket of fizzy pop! Sure the end is the same for everyone but if you want to feel good for a low price surrounded by reasonable people Id recommend this place.

Name: J G**
Date: 2018-08-12 17:39:57
Rating: 3
Comment: Lots of machines. Two floors. Very little staff. Has showers and a restroom with a locker room. The big down side is parking is not available in a lot. Its at your convenience in the streets.

Name: E****** N******
Date: 2018-08-10 20:17:49
Rating: 4
Comment: This location is big, two floors! Went in there and was able to use each machine I wanted to use with no wait. There’s plenty of machines to use. The staff was pretty friendly. The only downside is the parking situation, since it’s in downtown it’s kinda tricky finding parking.

Name: m***********
Date: 2018-07-20 21:27:47
Rating: 5
Comment: Reuben Reuben Reuben(manager) you are such a delight you really are. You always have a smile on your face even if your having a challenging day..you still smile. Your so welcoming, professional, attentive and your customer service skills are always on point. Thank you for being a different kind of staff member at this gym. You definitely make the difference. I have been going to this gym for almost 18 months now and people come and people go without making any type of positive impression but not you. This review is long overdue. And I just basically want to say. You $#%%&! Rock! 👌🙃😇😎

Name: J*** A******
Date: 2018-06-19 16:44:49
Rating: 5
Comment: If you’re looking for a good place to workout at an affordable price, look no further. It’s not all about glitz and glamor, it’s about getting fit in a comfortable place. I really love it here and highly recommend this gym to anyone living downtown and looking for a place to stay in shape without breaking the bank.

Name: A* R*****
Date: 2018-06-12 20:46:20
Rating: 5
Comment: Great place and location to work out. Its clean and never too crowded. The manager and the staff are very friendly and helpful.
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Name: K******* D******
Date: 2018-06-09 23:06:52
Rating: 5
Comment: There are ample machines to workout on, both upstairs and downstairs. The staff is extremely supportive and friendly. It is open 24 hours. I find early mornings(7am or so) work well. The first Monday night of the month is pizza night and the second Tuesday morning is bagel day. Membership is affordable as well.

Name: R*** H*******
Date: 2018-04-30 23:48:54
Rating: 1
Comment: Me and my two friends have been refused by the staff because we are french. We don’t have american bank account so they said « no sorry bye » just because they are lazy. We was in another Planet Fitness 2 weeks ago and it was super nice, we paid with our credit card without any problems.So, don’t go there if you are a stranger.

Name: J***** M*****
Date: 2018-03-16 14:25:41
Rating: 5
Comment: I love this place. I love how the black card allows entrance into any branch. Its clean for the most part. You would figure they would have more than 2 massage beds or chairs. Thats like there being 150 people ready for check out at walmart but 2 registers are open. Come on now.

Name: C***** G****
Date: 2018-03-06 04:34:42
Rating: 4
Comment: Big gym, its better at night when its less crowded. You see a lot of people just sitting in the machines and not using them. Staff should clean and restock the restrooms.

Name: S***** P*
Date: 2018-01-31 02:51:59
Rating: 1
Comment: Just another days at PF DTLA, all the free weights are taken and most of them are being hoarded. Seems like a lot of ppl like to take two to three sets, and no one wants to share.
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Name: R***** H************
Date: 2017-12-24 01:58:31
Rating: 4
Comment: You are NEVER in need of an aerobic bike or treadmill or stepper as the gym has soooo many. I would give it 5 stars if they had a boxing bag. great staff great hours. great location for me

Name: C******** A*****
Date: 2017-11-16 08:23:45
Rating: 4
Comment: Always full from 4-7pm and lack of machines doesn’t help. However it’s 24 hours and if you’re here early or late you can have a great workout

Name: K**** K***
Date: 2017-11-04 17:27:06
Rating: 5
Comment: I have been going to this gym 4-5 times a week for over a year. The staff is friendly and always greets you when you enter. The gym stays clean and is not overcrowded. Ive never had an issue doing the workouts Ive planned and never had any issues with the staff.There was one review about the Food Network always being on, Ive never noticed that and I am at the gym nearly every weekday in the mornings. Usually half the tvs have Fox/CNN on or sports center on. The other half have music videos on. As for individual treadmill tvs, those are controlled by you so youll only see Food Center if thats what youre trying to watch.I would say if youre looking for group workout classes then this is probably not the gym for you. But for $10 a month its hard to beat.

Name: R****** T
Date: 2017-10-26 00:47:25
Rating: 3
Comment: Very big space and new equipment. Can be busy in the evenings but cant beat the monthly fees. The staff is also very friendly. I wish other visitors would be more consistent with wiping the machines down. Signs might help?! Not a hip crowd but it serves my purpose.

Name: M***** C*******
Date: 2017-10-09 17:32:07
Rating: 3
Comment: First time ever at a gym and with membership..I wish the shower rooms could be cleaner and the location not on Broadway. But its a good gym.. When not encountering the Broadway bums

Name: R****** S*********
Date: 2017-09-18 09:58:33
Rating: 4
Comment: My friend Isaac took me here as a guess so I can motivate him because he has weight issue.. The employees are very friendly and helpful but the men lockers needs a bit attention ( cleaning).

Name: O**** S****
Date: 2017-08-31 16:54:46
Rating: 4
Comment: Love coming to this Planet Fitness. There are enough machines and free weights to go around there is usually very little to minimal wait time at any station. The facility is kept very clean although I have not used the showers so I cant comment on that. The only downside is parking since they dont have a dedicated lot. Finding meter parking can be hit or miss.

Name: A** R***
Date: 2017-08-16 01:17:59
Rating: 2
Comment: FOOD NETWORK runs 24 hours on the TV in this gym. WHAT are they thinking??!! For over two weeks Ive requested that they switch the channel or at least randomly display various channels, but neither the gym manager, neither any of the staff did anything about it.So buyer beware, this gyms customer service us seriously lacking (although they have a couple of good people too).Secondly, how committed is this gym to help its customers achieve their fitness goals if they keep presenting on and on and on cooking recipes, cooking contests, food, food, FOOD over and over?Very bad, very disrespectful to people that try to reach their fitness goals.However, if on the other side you try becoming a chef, join this gym, by all means. Seems they have a knack for cooking and everything culinary...

Name: K*** H******
Date: 2017-07-31 19:12:47
Rating: 3
Comment: My bf and I used to come here to workout. The gyms overall nice with helpful and friendly staff. The gyms afforable with 2 typed of memberships $10 for regular and the $20 for the black card members you get access to the tanning booths and massage beds and plus you get to invite a guest. The gym has lockers and showers but no towels so you need to bring your own. The problem of this gym is it gets to packed especially during 4-5pm equipment here gets taken up like no tomorrow so if you see a workout station open take it.

Name: M*** A******
Date: 2017-07-25 18:47:29
Rating: 5
Comment: I come here often, about 3-4 times a week.I never had problem with the staff, I always get greeted when I walk in and the place is pretty clean in my perspective. Well worth the price you pay. Im a black card member and the massage beds/chairs make it so worth it.

Name: R****** J*******
Date: 2017-07-24 12:56:20
Rating: 4
Comment: First place I have ever felt comfortable exercising. Lots of low impact machines for cardio. And many have TVs on them so you can plug in headphones and watch anything from a soccer game to the discovery channel. Great distraction for self conscious people though I found myself not needing it. The TVs dont all work and they dont seem to be in a rush to fix them. Over all its clean and except for one jerk very welcoming. They have classes to teach you how to use machines and they will help you design a custom program. There are lots of easy to use weight machines downstairs and ab stations. They also offer tanning booths, massage chairs, and other spa stuff for black card members and you can bring one friend a day with this membership. We all need a little encouragement and accountability now and then.

Name: M***** G**********
Date: 2017-07-21 01:10:44
Rating: 5
Comment: No complaints! Much bigger than my home gym in anaheim and tons more machines, two levels. Theres usually enough people to be considered busy but never do I have to wait for a machine. The staff is present, and friendly if there are any questions. Bathrooms are kept up, and other gymgoers are considerate. A great place to workout before/after work when Im waiting for traffic to die down before going home.

Name: V******* E****
Date: 2017-07-14 21:42:19
Rating: 5
Comment: I can workout at my own time and speed. There are no trainers​ trying to get you to buy or spend extra money on their services. Any extra stuff you need you can sign up for.Love this place and its staff.

Name: M********
Date: 2017-05-31 23:31:37
Rating: 3
Comment: I could honestly say this location is close to where I live. I work out much of the time and enjoy the spacious place. On top of all this, the cleaning of lockers as I always see, are always trash everywhere, and this is not because of the staff either, their not at fault(as they clean up all the time, Iv witnessed myself). People are just messy in general.Ive read some reviews concerning the issue on homeless people, that is also true to. But.......My major issue and the issue that tops all, is that this place gets heavily packed, and when that happens, people(paid members, non-homeless) have the tendency to just sit on the equipment on their phones not doing Anything!!!!!(but on there phones) Dont miss quote me, I tend to take 10 to 15 minute breaks or stop to change a song, but when Im finished, Im finished and gets off so that other people can use it. This happens all the time I come, people not using the Goddam equipment Im trying to acquire(some even leave items at the equipment, Im guessing to save it???). Its been many of times I had to leave early due to this situation, now days currently I have to come at certain times and work out.

Name: L**** W*
Date: 2017-05-05 21:50:28
Rating: 5
Comment: Great gym with lots of equipments available and very spacious. It also provides shower but no towel service or pool. The price is only $10 per month which is a great deal! What else can you ask for if you are cost conscious on a budget.

Name: J***** M***
Date: 2017-04-21 18:22:17
Rating: 5
Comment: Love the location, size of place, price, and cleanliness (besides the water fountains that they nevvvver seem to clean the mouth pieces as there is red lipstick there past 3 months and all water faucets of sinks in changing rooms could be cleaned). People always want to gripe anywhere but this place gets the job done and is great in a town of overpriced gyms. Ha
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Name: V******* P O*******
Date: 2017-03-14 03:54:23
Rating: 3
Comment: All equipmenta are good. Love the 24/7 schedule, the awesome hydromassage beds, the no gymtimidation zone and good location.But the staff members give imprecise or wrong information, manager doesnt help either and the Bathrooms are Disgusting

Name: N******
Date: 2017-03-05 06:11:32
Rating: 5
Comment: How do they do it?? They are right downtown, in a convenient location, for only $10 a month! Downtown is so expensive I cant live there. However, I can go to the gym during my work lunch break now. This is awesome. The place is clean and totally not crowded. I scheduled my workout for 10am thinking thatd be the optimum time, but, really, other times arent busy rather. Theres never a problem finding open equipment. Plus, they have a 30 minute full body, timed workout circuit so people dont hog the machines. No gymtimidation is awesome.

Name: E***** L*****
Date: 2017-02-16 22:23:06
Rating: 3
Comment: Nice place with newer equipment. Locker rooms could be a bit cleaner and for some reason even though it reads dont leave lock on locker overnight somehow there always seems to a lot more locks on lockers than people in the gym. The equipment is nice and staff is pretty friendly but the maintenance really needs to be kept up.

Name: R*** M******
Date: 2017-02-14 21:34:00
Rating: 4
Comment: Enjoy going to this gym! I live just a mile away so its nice to warm up on my way to the gym. Im only in there in the early mornings and there is maybe 10 people from 4AM to about 6AM. Have not experienced the peak hours but there are a good number of machines to work on.Cons:Wish they had more free weights and a platform without the Smith Machine. An addition leg press would be nice as well.Pros:Staff is always nice and I have always seen someone cleaning something. Open 24 hours. Lots of machines.

Name: L***** O****
Date: 2017-02-14 19:40:51
Rating: 1
Comment: Great Gym no complaints about that but customer service over the phone was horrible!!! Spoke to 2 people over the phone about my account the first one was super rude and kept cutting me off when I tried to ask questions about my account and when I asked for their name they hung up on me. I waited called back again and spoke with a girl named Amber when I told her about the 1st person she was quick to get attitude with me then pretended she couldnt hear me and also hung up on me. This is ridiculous and poor customer service. I had to call a different planet fitness to get my problem solved.

Name: T***** L****
Date: 2017-01-26 21:22:04
Rating: 5
Comment: Love love love. This is MY gym. The only Planet Fitness I attend because its nice and clean and tidy and fresh. It doesnt smell like sweat and people dont judge. I mean no one looks at you. People mind their business.

Name: M*** N
Date: 2017-01-11 07:50:41
Rating: 2
Comment: I just got a membership on the 6th of Jan. 2017 and I really like the convenience of going to different locations with the Black Card membership. I usually work out from the hours of 2am-4:30am which is perfect. I really like the set up at this downtown facility, Unfortunately for this downtown location homeless were sleeping on the hydro massage bed and sitting in the massage chairs with out using them. One person had the gull to ask me if I can ask staff to turn the machine on for them...LoL... I dont see myself going bak to that location..

Name: A***** O*******
Date: 2016-12-25 23:50:16
Rating: 5
Comment: I love Planet Fitness ! I feel welcomed every time I go. It seems small outside but the 2 floors are fantastic! Cheap as well ! I enjoy using the massage bed after a good workout. Its also easier for myself too take off there because its right next too pershing square. Overall, I love it man !

Name: E**** C******
Date: 2016-10-08 04:23:31
Rating: 5
Comment: I went last week to this facility for the first time and I love it. The 2 floors are amazing. I like how they have the faces on how the experience was. Of course I clicked on the happy face 💪

Name: R***** L****
Date: 2016-08-18 16:19:55
Rating: 3
Comment: GYM IS GOOD 2FLOORS OF MACHINES AND TREAD MILLS,PEOPLE THAT WORK THERE ARE NOT VERY KNOWLEDGEABLE OF MACHINES THAT ARE ON SITE NO SQUAT RACKS OR BENCH PRESS OR ANY CALVE RAISE MACHINE??? ITS A GYM SHOULD BE AVAILABLE FOR MEMEBERS!!!!!!.PARKING IS ALSO A SITUATION YOU HAVE TO FIND YOUR OWN PARKING OVERALL THE GYM IS GOOD

Name: K***** V*
Date: 2016-07-10 06:07:45
Rating: 5
Comment: Love this place. I was visiting friends and needed a gym for one and a half months. I just walked in and signed up. No initiation fees, just $1 authorization fee. I pay $10 mo for one gym access only. Its clean, very fresh and air conditioned. Machines are clean and shiny. Lockers are tidy and showers are clean. It doesnt have free weight barbels for bench press but squat racks instead where the barbel is locked and moves up and down. Other then that, there is a ton of treadmills and staircase machines for cardio. Each of them has a tv with local channels (SD). It is tree steps away from Metro Persian Square (Red Line), which is super convenient because the gym has no parking and is located on a busy street. I highly recommend. The gym is open 24/7

Name: A******* C******
Date: 2016-06-29 16:11:30
Rating: 5
Comment: This is my first time attending this gym. I hadnt been to a gym in many years. I dont feel intimidated here. They have so many machines that I never have to stand and wait. The gym is two floors and has a nice floor plan. The staff is very friendly. Great location because I only work a few doors away and I have monthly parking one block away. I have been coming to this gym since June 21, 2016 and I am actually enjoying working out. Time sure flies when you are here. The first couple of days I have been here my sessions have been two hours. After those first two days I got a routine where I am here only one hour and a half. I had the privilege of meeting their trainer Cory who is amazing. He is very knowledgeable. I attended their Design your own Program which was done by Cory. I am looking forward to my new workout routine. Stop by and say hi to Cory.

Name: D**** P****
Date: 2016-06-29 04:22:24
Rating: 4
Comment: I went to this location as my home gym it was great clean very big I like the 2 floors they were nice they gave me my shirt and my bag for joining as a black memeber. The only reason i gave it a 4 stars is because they dont have parking and parking around dtla is not cheap. If anyone knows a good place to park please tell me so i could go back to this gym.

Name: A*** J**
Date: 2016-06-21 04:51:13
Rating: 4
Comment: Ive changed my rating now that the gym is finally open. Awesome workout center. Cant wait to visit more. Such a shame there are homeless people sleeping in front but one step at a time.

Name: P****** J******
Date: 2016-06-18 17:59:15
Rating: 5
Comment: At first I was so upset that this gym wasnt open and now seeing everything and all the hard work that was put into this Planet Fitness, I must say you all have done an AMAZING JOB. Friendly and very helpful staff wonderful equipment and not to say the Two levels you guys have with even more equipment. Im very happy to be a planet fitness member once again. Congratulations on the opening I definitely will be coming back soon.

Name: K**** P*****
Date: 2016-06-17 14:50:36
Rating: 5
Comment: It opened on Wednesday June 15 and it is amazing. This facility has 2 floors and is much larger than I expected it to be. Every employee has been kind and willing to help me. Theres a large variety of machines and there are a lot of treadmills, bikes, and ellipticals so I dont see there being an issue of not finding something to use. The 30 minutes work out section is very nice. Im very happy with the facility. I signed up in January and waited 6 months for it to open and now that its here, it was worth the wait. Such a great place.

Name: A****** H********
Date: 2016-02-17 21:18:28
Rating: 5
Comment: I go to planet fitness in alhambra love working out there but i get lazy taking the buss all the way over there but im so happy that their finally making one here in downtown! Its going to be alot closer😄... Even though they are taking long to build its gonna be worth the wait, in the mean time ima keep going to the one in alhambra 😰

Name: C**** S**
Date: 2016-01-08 22:52:25
Rating: 2
Comment: Lies lies lies. I got the membership in late November, I canceled my other membership at LA fitness thinking that I would be able to work out here. I guess thats my fault for not going to the gym first. Well its not even open they told me it would be open I first week of January, I walk to the gym, just a bunch of construction. I call there and they say that you need to have a black membership in order to use the other clubs, and for this club they say now it will not be open for like another six weeks. Dont sign up til March.