Planet Fitness

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Name: M************** n
Date: 2024-06-19 05:21:59
Rating: 5
Comment: Everytime I Look up someone coming up asking me if I signed in they all watch me sign in maybe I just need to find a whole new gym I have the black card what a waste of money in time coming here the guy at the front desk tells me that the machine is broken but I saw 5 people use it

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Name: a b
Date: 2024-06-18 16:48:13
Rating: 1
Comment: Yes, build a planet fitness in Downtown LA, one of the most heavily populated cities with tons of homeless people but only put 2 toilet stalls in the mens bathroom and 3 shower stalls, unreal.Its also steaming hot in the gum at 9am, amazing.Its just in a terrible location, really. Employees seem nice but overall unless you absolutely have to go here, dont.It should have never been placed in this plaza because of the parking and so many heavily accessed stores within it, terrible terrible execution.Obtain more parking or close down, this isnt acceptable.

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Name: J*** K*
Date: 2024-06-08 20:50:55
Rating: 5
Comment: Clean, great equipment, good parking. Remember this is DTLA, don’t leave valuables in your car. While the premises are in good order, city of Los Angeles has a little clean up to do around it.

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Name: J*** Y****
Date: 2024-05-31 04:47:31
Rating: 5
Comment: I like the place it’s very popular it’s most busy days Mondays thru Wednesdays the staff is very friendly and helpful the people who go are all friendly the people do a great job keeping machines clean. I go 5 days a week I’m very happy.😇

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Name: C**** J******
Date: 2024-05-28 23:44:04
Rating: 5
Comment: I typically go there late at night, and it has been nothing but good . Clean and get service the night staff are very friendly

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Name: a*** c*****
Date: 2024-05-25 22:38:42
Rating: 5
Comment: I love this place,its always clean and it is not pack during the day

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Name: E***** R**** R***
Date: 2024-05-06 17:39:36
Rating: 2
Comment: Local gym but doesn’t have system for the smith machines. Most planet fitness have waiting’s systems now. With a sign and designated waiting place for them. It’s completely frustrating waiting for one when people just hand over these without asking if you were already waiting or cutting you off to people they know. Please have a line systems for these. They are often hogged so much and need a better way to be obtained.

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Name: M****** R
Date: 2024-05-04 15:36:45
Rating: 3
Comment: The rooftop parking is always locked and you have to circle around 20 times to find parking doesn’t make sense

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Name: E**********
Date: 2024-05-03 09:52:17
Rating: 4
Comment: Cool gym but the people in the day time aren’t cleaning enough 🤷🏽‍♀️

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Name: g***
Date: 2024-04-26 23:03:42
Rating: 1
Comment: Went in to cancel my membership because i applied to the wrong location. the employee told me there wouldnt be a charge yet i was charged $24.99 a couple days later. they dont ever answer their phone and i even spam called them to get this resolved.

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Name: V***** B****
Date: 2024-04-23 08:13:41
Rating: 1
Comment: Only joined Planet Fitness 2 weeks ago. My second time coming here. There was no parking downstairs, so I used the upstairs parking. I unfortunately returned to my car at 10 minutes after 12 midnight,only to find I have been locked in the car park. Went downstairs to ask for help. The girl working behind the counter was dismissive and rude,telling me I would have to wait till 6 am to get out. Only sign I saw, was on the gate covered with stickers. (see photo) It says the gym has keys but they would nit help me. Needless to say I wont be continuing my membership for a, second month.

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Name: M****** E*****
Date: 2024-04-02 18:32:12
Rating: 5
Comment: The gyms are clean, Friendliness of the members and staff. Of course I love the Amenities..its all worth it.

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Name: D**** D***
Date: 2024-03-28 23:48:46
Rating: 1
Comment: I no longer live in Los Angeles and Ive tried to call several times now throughout last month and this past week to cancel if not just switch my membership to the new planet fitness that’s local to me and they continue to tell me the manager will handle it by end of day. It’s been several weeks now they’ve charged my account again and I’ve heard nothing, it’s gotten to the point that they ignore my phone calls now. I don’t know what kind of management that is, but it’s very unprofessional.

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Name: J****
Date: 2024-03-24 20:02:27
Rating: 5
Comment: Good atmosphere and respectful staff

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Name: J** S**
Date: 2024-03-22 23:27:55
Rating: 5
Comment: Its great I love my planet fitness membership. I have the black card. Had it for about a week. They should be paying me because Ive been taking a friend and now they want to go.

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Name: H****** P***
Date: 2024-03-22 15:37:37
Rating: 5
Comment: No hot water but huge gym. plenty of street parking

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Name: K**** J******
Date: 2024-03-18 18:35:13
Rating: 3
Comment: First day there....some one stood my workout bag from out the loccer room. Glad I did leave my car keys,..

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Name: O*** K***
Date: 2024-02-21 11:49:40
Rating: 5
Comment: One of the cleanest planet fitness locations in Los Angeles so far

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Name: A** C*
Date: 2024-02-19 14:06:16
Rating: 2
Comment: I’ve been to this location 3 times over the last month and there is NO HOT WATER at all in the showers. I commute for work and have never experienced Planet Fitness like this location and mid city. They constantly have hot water issues …I can deal with luke warm but it’s completely cold. I’m starting to wonder if they are doing this on purpose to keep homeless people from showering because nothing else makes sense at this point. I would think they might at least warn patrons that they’re doing this or something but Nope! There isn’t even a sign up anywhere so imagine wasting an hour of your day getting undressed, playing with the knobs for 20 minutes then having to get dressed and just to have to go to another location 8 miles away. . Employees were nice enough although not very helpful and it’s not filthy but really not addressing hot water for over a month when you have showers and customers that use them is wild to me!

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Name: Y*******
Date: 2024-02-11 03:42:55
Rating: 1
Comment: There’s never hot water, in other planet fitness halls there is hot water, but here there is not and never has been. I read reviews and wonder why I need to write an email if there are a lot of complaints about hot water? Why dont you just pick up the phone and ask the staff why there is no hot water? Why not just work on this issue after a couple of people complained?

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Name: T****** L**
Date: 2024-02-08 23:15:49
Rating: 5
Comment: Clean but no warm water for shower

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Name: G****** H******* B***** d* O*******
Date: 2024-02-07 17:18:31
Rating: 3
Comment: The gym should take better care of its restroom. Its really smelly and poorly cleaned. A thorough cleaning with Clorox would be beneficial. Sometimes its the users fault, but it would be great to have a clean environment.

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Name: E**** T*****
Date: 2024-01-28 04:13:35
Rating: 4
Comment: I go at night because during the day I see too many Edgars

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Name: B********
Date: 2024-01-27 17:40:04
Rating: 3
Comment: Only go for price. Highly recommend a different planet fitness!

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Name: J*** R****
Date: 2024-01-24 12:51:40
Rating: 2
Comment: I know its a cheap gymBut come on, theres never hot water, showers are always damaged, the floor in lockers is so duty.I dont get why associates cannot do housekeeping services.Dont ask me to talk to the manager!!That would be a waste of time.Thank you.

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Name: Z** S*
Date: 2024-01-24 08:14:10
Rating: 2
Comment: Large gym with plenty of equipment. Parking is a nightmare and the bathrooms were dirty when I visited.

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Name: J**** D****
Date: 2024-01-13 14:21:37
Rating: 5
Comment: They are friendly, the place is very clean and there are enough machines to train, very pleasant atmosphere

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Name: A****** M****
Date: 2024-01-03 00:47:21
Rating: 1
Comment: This place was terrible it had no hot water when I took a shower had no shower head on the one warm water they had dirty very dirty Im not even going trust another month at this gym sorry the worst.staff didnt say much they said good bye but that was all i can say about them i guess it was the 30 of December like 5 in the morning and staff didnt fill like cleaning are putting hot water for its guests and the gym was very cold

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Name: a******* f*****
Date: 2024-01-02 09:10:13
Rating: 5
Comment: Place is clean, and staff is friendly!

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Name: O**** M
Date: 2023-12-26 17:00:02
Rating: 1
Comment: Today I caught a staff member ( personal trainer bald guy )lurking in the mens locker room. Its was obvious that he was doing something inappropriate. Definitely was strange.

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Name: F***** F*****
Date: 2023-12-12 05:03:07
Rating: 1
Comment: My friend almost got into a fight with an employee idk If the employee is mentally stable

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Name: M*** W***
Date: 2023-11-26 04:27:44
Rating: 2
Comment: I have been ill and have lung problems because of mold. I prematurely signed up and need to cancel until i see the lung soecialist. I cant cancel and the keep charging my card. Now I found out my insurance will pay for my membership. They should make it easier to cancel for seniors who dont see so well and who ate seniors.

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Name: A****** H*******
Date: 2023-11-24 10:52:23
Rating: 5
Comment: My younger brother and I go to this gym because it’s the closest to our home. The gym is pretty decent with gym equipment but what surprises me the most is HOW CLEAN IT IS, yes compare to other planet fitness around that area this one the cleanest, Golden gym from down town could never compare to the cleanliness here lol. The employees are very kind and always greet you and say good bye when you leave (please treat them kindly).One time I forgot my Stanley gym cup and they kept it save for 4 days, THANK YOU GUYS YOU GUYS ARE THE SWEETEST. now yes you might meet a weirdo here and there but a lot of the people that come here mind there own business, if you see something say something the staff are on it and will do their best to handle it. Please treat this gym with respect and clean after yourself when using the equipment everyone here does their little part to maintain it.

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Name: J**
Date: 2023-11-20 14:43:11
Rating: 4
Comment: Good gym for a beginner, many machines and friendly staff

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Name: M****** C***
Date: 2023-10-22 00:16:44
Rating: 1
Comment: Such a ghetto location. Men will give you weird stares if you aren’t full macho and masculine or if you just generally look like you don’t fit in. So much for the “judgment free zone” slogan, huh.

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Name: M**** A*****
Date: 2023-10-20 05:14:17
Rating: 5
Comment: Tio Palos highly recommends this gym for it has the Midas touch..stay fit..stay grounded...and respect the weights and the workout and it shall bless you and respect you as well..shot out to all the entire planet fitness team....essssssssssooooo!!!!!!!

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Name: C**** I*******
Date: 2023-10-20 04:59:16
Rating: 5
Comment: Gym its good and clean all people work here are nice and polite the only problem is the parking

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Name: D***** T*****
Date: 2023-10-18 11:34:35
Rating: 5
Comment: It was a little rough at first, and still got some kinks to straighten out. Overall it was a great experience

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Name: N***** B******
Date: 2023-10-08 00:55:14
Rating: 5
Comment: I go in the morning, and its usually not crowded. The staff are always a pleasure. I come from the one on San Vicente, and I have to say the staff here are a lot nicer and more helpful.

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Name: J** L****
Date: 2023-09-26 15:34:41
Rating: 5
Comment: Very clean, organized and time efficient. Didnt have to wait for any of the exercise machines to use them. Very happy to be a member.

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Name: G****** G*******
Date: 2023-09-16 04:06:45
Rating: 4
Comment: The only thing in the gym is Sundays they dont have hot water in the shower thats it

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Name: J*** L****
Date: 2023-08-16 04:37:33
Rating: 5
Comment: Good place, great staff, good vibes, and most important no critics great place to work out

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Name: S***** P*****
Date: 2023-08-04 04:57:20
Rating: 1
Comment: This place is VERY 🤮🤮🤮🤮🤮 NASTY, to the men locker room to the showers!! STAY AWAY GO TO ANOTHER PLANET FITNESS

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Name: G***** L***
Date: 2023-07-23 01:09:24
Rating: 2
Comment: This is a gym you go to only because its either cheap and/or nearby. The members are the biggest problem, and nothing can be done about that. A significant percentage of members are rude, selfish, and disrespectful. It’s often hard to find the free weights you want because so many others take them to all corners of the gym and leave them. And of those who do take them back to the rack, most put them in the wrong place. On one hand, I think it’d be nice if there were more free weights. But on the other hand, the rude people would probably just scatter those, too. I also often see members use equipment and not wipe it down when done.The gym is full of machines taking up floor space that are actually harmful to human biomechanics. However, the machines also tend to attract the more ignorant people who dont know how to effectively use the free weights.The gym is crowded from Jan-Mar with temporary New Years resolutions, and during the summer with teens who get in free.It’s been really hot in LA lately, but the AC seems to be either broken, or they’re just hoping keeping the doors open and the fans on is enough to cool it down. Not really. It gets pretty warm inside.The surrounding environment is awful. Parking in the lower lot is very cramped. I usually park in the upper lot, which is less crowded and more secure. However, it also literally smells like an open sewer ALL THE TIME. I have to breathe shallow breaths through my mouth to make it across the lot.The employees are overall very nice and pleasant to deal with. They also do a good job of keeping things clean.The things Id change to make this a gym I actually enjoyed are not realistic:1. More free weights.2. Members who are conscientious and respectful.3. A parking lot that doesnt stink like human waste.

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Name: M*** L*********
Date: 2023-07-17 03:26:51
Rating: 5
Comment: Planet Fitness has been my favorite for years. No frills, just reliable service, good equipment, nice people, very low price. Couldnt ask for anything better.

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Name: C***** W****
Date: 2023-07-12 18:00:37
Rating: 2
Comment: No AC! Disgusting water dispenser. I’m sweating before I even work out, and I refuse to drink that water. I’ll never be back to this location.

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Name: J****** M*** (*****
Date: 2023-07-02 15:18:27
Rating: 2
Comment: Its okay there water machine warm water nobody wants warm water.

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Name: J**** P*******
Date: 2023-06-23 14:24:01
Rating: 5
Comment: My experience it was awesome and super great people at the front desk and i go everyday and thank you for everything

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Name: L*** N******
Date: 2023-06-14 16:45:13
Rating: 5
Comment: Modern equipment, no hazle sales people, areas specialized to your need like a room for 30 minute workout, abs workout, spa rooms, many TVs

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Name: c r********
Date: 2023-06-14 03:30:53
Rating: 1
Comment: Extremely hot in there and all the other reviews are right there’s a strong smell of sweat once you walk in reason being the air conditioning does not work !!

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Name: p*********
Date: 2023-05-30 23:04:04
Rating: 3
Comment: It’s what you should expect from PF. It’s a high school locker room at times with people spitting on the floor, but everyone does their best and it’s a fun energy in there. You get what you pay for! It’s also the only gym for about five miles, and this one’s across the street from my work, so I’ll take what I can get. Can get very hot at times. Showers may not be hot, but I usually take cold showers anyway especially after a workout lol. So at least they’re cold!

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Name: H***** D******
Date: 2023-05-10 09:17:17
Rating: 5
Comment: Joining planet fitness was the best decision Ive made this year! Its easy, its clean, its just a great experience everytime I go.

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Name: D***** A*
Date: 2023-04-27 14:34:05
Rating: 2
Comment: This location is often dirty and always loud. When I say loud I mean ghetto loud. Customer service is average, restrooms are dirty, equipment is not as modern or new as other locations I’ve visited. Parking is hard to find if it’s your first time there. I can’t tell if they even have AC since it gets really hot in there.My home gym is the Compton PF, that location is a five star. This location left me unimpressed but it’s closest to my job so I’ll keep using it when I have to.

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Name: N*** W****
Date: 2023-04-15 03:04:30
Rating: 1
Comment: When I came here on 04/13 I found that there was a man who was sleeping in the locker room. He had locked the door and camped out in the changing area by the showers which I, as do many other members, appreciate and like to use. I brought this up to the gentleman working at the front and he acknowledged it and I assumed that the staff would then take care of it. They did not, they just let the guy sleep there didnt even attempt to ask him to leave for the two hours I was there. Ive seen this situation before at this location and other locations and its very simple, a staff member knocks loudly on the door and loudly informs them that sleeping is not allowed and instructs them to leave. This has always been effective as far as Ive seen, but otherwise theres authorities who can be contacted. Im assuming that people sleeping in the locker room is not something that this gym wants, but if you do nothing when it happens then the problem is only going to continue and get worse.

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Name: R***** L****
Date: 2023-03-27 23:55:14
Rating: 1
Comment: This is one example of lack of supervision on the mens lockers and restrooms.Showers are a shame,lockers are reserved all the time,same locks,and people from High School or teens groups are vaping and smoking hanging out on lockers rooms and nobody say or take any action since they are friends

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Name: S****** 2*
Date: 2023-03-23 08:52:00
Rating: 1
Comment: Slimey H2O to where you can’t tell if you are fully rinsed off…ghetto, desert, out-in-the-boondocks type waaayyy-way too soft shower water…NOTE TO MAINTENANCE: check the hardness levels and actually use the facilities to see for yourselves (especially district manager and owner, have some more pride and sense!) plus its musty from a bad working A/C

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Name: R****** B**
Date: 2023-03-23 08:38:37
Rating: 2
Comment: They fixed the shower temperature to warm enough but now the water hardness is too soft. As soon as you put soap on yourself you feel slimy…no matter how long you’re rinsing it off, it never completely feels as though its all off. I can’t tell if I got all my hair conditioner or soap all off my scalp or body. I wonder if anyone working at this one ever actually tests the waters and uses the place. Mopped floors were meh as well, I could see dirt markings ik i could get rid of with a couple more pressured scrubs. A/C doesn’t work very well either at this facility, it’s a little too warm for working out in and makes it a humid musty. I’m sure its the old building but this corporation should be able to afford to have their premises 100% working right efficiently

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Name: E****** B***
Date: 2023-03-16 03:32:40
Rating: 2
Comment: Im current member for neccesity, this gym is near to my place,the people is so selfish and insensitive. They have up to 5 sets of dumbells at the same time,that is ridiculous. Im thinking of close my membership soon.

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Name: J*** D*******
Date: 2023-02-28 22:20:35
Rating: 1
Comment: The cleaning processes here are inconsiderate to customers. Using their cheap 99 cent duster blowing dust around their customers and still having the audacity to use the vaccume as well. Not sure if there are procedures where you have to dust, spray, wipe, then vacuum the machines but to do the DUSTING in specific around their customers is dangerous and feels very unwelcoming. Upgrade your cleaning methods or dont do it around the customers. Its common sense-No disrespect to the people that work their, its 2023. Common guys.

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Name: J****** R****
Date: 2023-02-23 21:12:37
Rating: 1
Comment: I have returned after a couple of years and the same issue persist. Aire does not circulate there. They only have fans NO AC! It’s disgusting to walk in there it’s humid you can’t breath! They won’t even open the door nor have windows. I’m surprised they haven’t fixed that yet as they did comment last time “they were working on this”

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Name: T E****
Date: 2023-02-17 07:28:22
Rating: 1
Comment: Ive never given a negative review. Ive never given anything lower then what is fair usually a 3 is my lowest If Ive ever done thatRight away No parking the parking lot attached to the gym is not available for the gym however you can park here but its a clue state no party for the gymApproaching the gym I asked somebody where the parking was. Dude sais upstairs but cops he said were blocking for a crime scene.Walking in it smelled like sweat never been to a gym that didnt smell brand new, ive been to gyms in washington northern California the bay area all over los angeles and sgv and never experienced this smell.Trash everywhere clearly the members do not care about their own facility and Im not at all talking about the staff Im talking about the clients the ppl working outUntil management can fix the obvious issue with their clients behavior Id say avoid this place.

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Name: J***** S******
Date: 2023-02-07 18:04:41
Rating: 1
Comment: I went to cancel my membership 2 months before the contract expired and they said that i needed to pay the difference for not completing the year.. and today im showing up to the gym asking to cancel and to remove that payment of 39.00 and they said they couldnt do anything. So if i cancel bofore im fu.... and if i cancel the day that the contrat is due im also fu.... 😤😤😤😤

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Name: M***** S********
Date: 2023-02-02 04:10:54
Rating: 5
Comment: It is a good place to get a good work out if your one of those people that if you see every machine occupied you leave I would suggest going in the mornings or late at night like 10 avoiding the jam at 5pm - 9pm

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Name: A****** N*** (******
Date: 2023-01-06 07:55:30
Rating: 4
Comment: Being open twenty-four hours daily is very convenient.The tanning and massage chairs are important for relaxing.The limited parking spaces is problematic.

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Name: D***** R********
Date: 2022-12-14 23:55:03
Rating: 5
Comment: Great environment, great gym, brand new equipment, and at an affordable price; expectations are always met at this Planet Fitness (of Los Angeles).

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Name: W**** C
Date: 2022-12-11 22:16:10
Rating: 5
Comment: Decent size gym ONLY issue too many high school kids and saving up machines for their buddies other than that love this LOCATION Clean ! And staff is on point ! 🤎

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Name: Z****** C*******
Date: 2022-12-06 03:41:16
Rating: 5
Comment: I haven’t had a problem coming to this gym the app helps to determine how packed the gym. And it’s clean has different areas you can workout which is great.

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Name: S**** O**
Date: 2022-11-28 08:16:06
Rating: 1
Comment: It was the shortest visit. the employees were talking to the customer when I came in. I was waiting. The guy asked me if I scanned my code. I said no. he asked if I had a membership. I also answered no. to which they just continued to communicate with the girl, but forgot about me. when the girl left, the employees just continued to do their things. still ignoring me. honestly, I wanted to hit the guy. he acted arrogantly. talked like he was boss there. he said its not his job to tell people how to get into the gym... I just walked out. Axel his name. disgusting person.

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Name: M***** F*****
Date: 2022-11-12 10:50:05
Rating: 2
Comment: Only problem for me is people dont rerack the weights they use, i mean people gotta be considerate when they use the weights. Its not that hard to place the weights back.

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Name: M***** V****
Date: 2022-10-04 01:10:22
Rating: 5
Comment: Dario was, very patient and helpful with my late payments and changing my card on file.Great Gym. Thank you 🤙

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Name: K****** N*****
Date: 2022-09-16 01:40:19
Rating: 3
Comment: The gym is designed to be great. People make it bad. A bunch of irresponsible members lurking around, take weights off rack then got too tired to put it back, then too tired to clean up after themselves.

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Name: J** G****
Date: 2022-09-15 03:24:31
Rating: 3
Comment: Bathrooms are dirty, it’s crowded everyone is on top of each other & there’s no pull-up bars you can barely turn around in there, I definitely wouldn’t go back. The showers are terrible.

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Name: T*** S****
Date: 2022-09-11 13:15:58
Rating: 1
Comment: I dont like this location. I get asked to scan my black card multiple times a visit and they always tell its because I could be using someone elses card . Thats a terrible way to treat a guest and it leaves me feeling horrible about myself.

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Name: R****** S******
Date: 2022-08-23 17:07:25
Rating: 3
Comment: They fixed the mens showers again (yay!) But now theres several equipment thats out of order. Little to no foot traffic after 8:30am however parking is still a struggle. Parking also available upstairs (just not in the evenings because of church meetings upstairs).

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Name: M**** A****
Date: 2022-08-21 22:51:21
Rating: 4
Comment: I like this gym a lot. But instead of so many cardio machines, it should add another cable machine. Not being able to use it because there are too many people ruins the experience. 3 years later, its the same. If you want to do one arm at a time but no chest. Maybe after midnight its better.

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Name: S***** L*********
Date: 2022-08-19 16:11:02
Rating: 5
Comment: The environment has a very friendly atmosphere. All of the employees maintain excellent sanitation measures. It is never crowded not intimidating...but the Marquee has to be... THE HYDRO MESSAGE!CHECK IT OUT: YOULL SEE 🥂

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Name: B**** A*****
Date: 2022-08-12 07:49:56
Rating: 5
Comment: Nice place, sometimes you get to see cute girls who wont get off the machine since theyre glued onto their phone. Also cute girls at the front desk — but thats it. Restrooms are stinky sometimes!!!

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Name: B**** E******
Date: 2022-08-06 01:29:49
Rating: 1
Comment: STEER CLEAR. Place is very dirty, restrooms literally look destroyed; the people in the area that come to the gym have no respect or consideration for other people in the gym. People literally use like 6 dumbbells per workout & do not put them back on the racks; dumbbell racks are literally empty every-time i go, makes me not even want to show up anymore. Dont understand how staff see this and dont regulate the time per machine/area and how much equipment they can use at once so everyone can get a workout in; Seems like the people there pretty much took control of the gym and see it as their own, this place is ridiculous.

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Name: M***** R*
Date: 2022-08-05 06:00:50
Rating: 3
Comment: I give this gym 3 stars because when I came in I noticed they did not have exercise bikes for disabled people. I, myself, am disabled and I feel excluded. I try the other equipments but I would like to see an exercise bike for disabled people.I like that they are a 24 hour gym.

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Name: A L
Date: 2022-08-02 12:10:07
Rating: 1
Comment: This gym is gross. Shower still not working for a week now. Sad. If you want to see what a clean gym looks like go to Burbank or Hacienda Heights. Bathroom is covered in flies. Rumor has it that they are bringing in Geckos from Florida to fight the flies. Everyone that work at Santee Alley come to this gym before they work so expect a long line to use use any machine. I pay for the black card but stuff is not worth it if the other gyms are better.

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Name: M* T N********* E*
Date: 2022-07-30 02:37:56
Rating: 5
Comment: Great Club, really enjoyed my time here. Supervisor Denise Orosco was amazing in her customer service and went the extra mile to help me with a matter when she did not have to. I am super gratefull and this is what excellent customer service looks Like. Thank you so much Denise.

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Name: H***** M******
Date: 2022-07-20 22:39:29
Rating: 1
Comment: They make you wear shoes if you want to stretch on the yoga mats which is less effective, cause uneven results, and can tear muscles or ligaments. Aside from that shoes tear the mats faster and we pay for it. My shoes have even ripped from the sole while stretching with them on because I listened to them.

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Name: U**** N********
Date: 2022-07-09 15:44:59
Rating: 5
Comment: Love that this gym is 24 hours but the difference in professionalism and courtesy very quite a bit. I was extremely disappointed with West Covina and rather pleased with Duarte and Azusa locations

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Name: E M
Date: 2022-06-29 03:34:21
Rating: 5
Comment: The only downside to this gym is sometimes the parking is crazy ridiculous. But I do like the location, always clean and friendly staff.

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Name: C******* E*******
Date: 2022-06-10 18:00:14
Rating: 5
Comment: The workout environment is great, and the staff is pretty welcoming. However, this is a bad area. My vehicle was broken into last week, someone literally smashed the passenger side of my window and stole my personal belongings . So please be mindful of the area that you’re in, we are still in the middle of a pandemic and the crime rates especially in the watts area is high!!!! No shade to the Planet Fitness, you guys are awesome but I will not be returning!

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Name: J*** M*****
Date: 2022-06-08 23:07:22
Rating: 3
Comment: Wonderful place, friendly staff, I just hate the fact that summer time is here and and kids get the free membership and they take up all the machines and equipment and we are paying for the membership

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Name: R****** G******
Date: 2022-06-07 22:38:15
Rating: 5
Comment: I love this gym. Its always clean. The fans are a nice touch so the air isnt thick & sweat filled haha.And the workers are so nice, friendly, & helpful.There are also people in various stages of fitness. Which is great because I feel that we all help each other by demonstrating what we can add to our routines to improve strength & achieve desired levels of fitness.And PF is the only gym Ive encountered that has massagers whilst having an affordable cost.I cancelled my membership last year & realized it was a huge mistake 😅

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Name: s****
Date: 2022-05-19 00:08:39
Rating: 1
Comment: AVOID TAKING YOUR PERSONAL BELONGINGS!!!I got my bag robbed here while I was working out at the beginning of the year. I had a LOCK on my locker and they stole my wallet and everything. I got $4,000 combined stolen from my debit & credit. I filed a police report and are currently investigating. However, the workers here temporarily helped and offered three months for free at their facility. When I told them about it, they briefly helped look through lockers and trash cans and when I asked to look at any video surveillance, the worker (a lady with glasses and big curly hair) she told me she couldn’t show me because only police are able look at the video however, she told me she looked at the video and said she “had an idea” of who did it. She never got back to me and only told me to contact a police station. She told me that it is common for people to get robbed from their lockers and even parked cars at this PF. One girl got her car keys robbed and another a couple months after got her belongings robbed that included a laptop. They never mentioned what they are doing to provide better security. I was told that it could’ve been an inside job but that was only a rumor. I suggest a different planet fitness or another affordable and better gym for better security.@ response from PF: you’re not responsible but hearing that many other members have similar and worst experiences is a sign that you need better surveillance.

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Name: E**** G********
Date: 2022-05-03 04:42:57
Rating: 3
Comment: Its always crowded. I only go after 11:00 PM. I wish they had A/C. Staff is friendly.

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Name: N**** W******
Date: 2022-04-15 16:28:27
Rating: 5
Comment: I like how nobody cares what youre doing or what you look like, they just dont stare at you to judge you. The machines are great to use since I dont have them at home, so I get to use them here. Its always a clean and safe environment. When you need help with a machine you dont know how to use if an employee is not available you can always ask others around you that have used it, and its okay to ask. When people do stare at you its to admire you and they take inspiration from you, nobody is being a creep there like other gyms. Its a great place to start your weight loss journey. and I like the options of $10 and $20 a month subscription, very affordable. Highly recommend it for beginners and people with budgets.

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Name: J***** C*****
Date: 2022-04-11 02:49:28
Rating: 5
Comment: Its clean and they have good amount of machines. Now if you go after 5pm, you might not find any available machines. I like going at 5am.

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Name: D*** L*****
Date: 2022-03-05 15:05:56
Rating: 5
Comment: I’ve been consistently at this gym for a few months, and I can genuinely say the staff here is super friendly. Parking sucks, not there fault. Beginner friendly for sure. Come in with a structured workout & you will definitely get thru it, there is enough equipment to get the job done.

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Name: A**** C******
Date: 2022-03-01 23:04:52
Rating: 5
Comment: The gyms are great. Downtown Los Angeles is the least homeless friendly especially if its obvious you are only there to shower. But if you can fit in as a decent responsible individual, your visits should be awesome. At any location.My favorite machine is the hydro massage.

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Name: J*** D*****
Date: 2022-02-19 16:17:02
Rating: 3
Comment: This location appears to be spacious but the workers dont assist with the quick workout section where you have a group of people stay on one machine for hours in the area where each machine is meant to be worked on for 5 hours and move on. Its usually overcrowded the parking lot is sketchy and usually not a lot of parking for Planet Fitness oh, and also the front desk wait until last minute to ask for vaccination cards even if its in the system that youre fully vaccinated this should be a request upon entry asking for vaccination card if its part of policy. The machines are old and make loud noises when you use them which is a distraction.

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Name: M****** E****
Date: 2022-01-27 16:23:28
Rating: 1
Comment: Impossible to get someone on the phone. Don’t live in the area and have been trying to cancel membership for months and nobody will answer to phone. Completely incompetent staff apparently and now I will most likely have to pursue legal action to get this handled. Truly absurd.

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Name: V****** L****
Date: 2022-01-26 18:04:29
Rating: 5
Comment: I decided to join planet fitness but was unsure of which location . I checked out a few and chose this location . My tour with IGGY was great and the location was clean . The assistant manager nice as well and answered all my questions .

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Name: M***** S****
Date: 2022-01-21 03:57:24
Rating: 1
Comment: Crowd meter on Planet fitness shows That is not busy but here on goole maps you can already see the truth. Please dont do this on the Planet fitness app just tell the truth if its empty or full whats the point of going when its full ?

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Name: K** B*****
Date: 2022-01-17 00:47:00
Rating: 5
Comment: Had a nice workout nice shower clean friendly employees great music very impressed,first time I join Planet Fitness the last time I joined the exercise routine it was Jack Lane in Inglewood CaliforniaIt was back in the days in the 80s so Im back at it Planet Fitness, do you have to be fully vaccinated at at some locations.you dont have to be fully vaccinated the one on Alameda and Washington.I just had my first vaccination, hell Ive been getting TB put test for my job every year for 38 years, injected in my arms in to my arm to see if I had TV, so whats the difference glad Im retired though loving it.Peace Humanity and be safe wherever you are on this awesome planet that we all share!

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Name: m*** C******
Date: 2021-12-08 01:06:34
Rating: 5
Comment: Its not a dislike its just a pig pen in that gym no one knows how to re-rack the weights after they done with them .they need the staff and take charge of the gym .Ive been to a lot of planet Fitness and ì have to say this one is the worst Ive seen. The staff are great.

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Name: M********
Date: 2021-11-30 16:52:43
Rating: 1
Comment: Wow, it amazes me how well they kiss a$$ to the CDC and then have the audacity to ask for donations for the Boys & Girls Club which at one point, a few years ago, this location raised more money then any other location. Facts: The CDC is not clear exactly what having on the mask and working out together feels like. When being threatened that your membership could be terminated due to the full face mask coverup, The CDC will not compensate for Plant Fitness lost income. Fortunately however, other Planet Fitness outside the city of Los Angeles does not ask for vaccinations, this location now looks like a Ghost Town.

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Name: J***** B******
Date: 2021-11-19 22:27:56
Rating: 2
Comment: I’ve been to dozens of PF’s and this was the worst so far. Weights scattered around entire gym, almost none in the right spot, bathroom had TP, large wads of hair, q-tips in shower. No pf360 area. Staff could not give less of a sh.

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Name: K****** R****
Date: 2021-08-31 15:56:59
Rating: 1
Comment: They micromanage what you do at every location. They are very knit picky about their rules and its ridiculous. Ive never had a gym that is so controlling and bossy.Who wants to pay money to go to a gym to be bossed around by the staff? The gym is supposed to be a place to enjoy yourself. Not have the staff trying to manage everything you do.They have all these dumb rules other gyms dont have and it ruins the experience of an otherwise enjoyable gym.

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Name: S** W***
Date: 2021-08-11 23:48:59
Rating: 4
Comment: Clean. Good customer service. But not a lot of dumbbells, and apparently you cant carry small bags with you. So thats kind of a downer.

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Name: A***** W******
Date: 2021-08-03 23:55:45
Rating: 1
Comment: The manager is really rude. Ive had several occasions asking simple questions and she gives me a stand off and ghetto attitude then disregards me to talk to another customer like she doesnt want to talk to me anymore. The employees are very nice and down to earth though.

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Name: D****** M****** H********
Date: 2021-07-31 01:07:41
Rating: 5
Comment: I like this location. Its big and doesnt get that crowded! Staff are always nice and greet you. The only thing that kind of sucks is the parking. Downstairs theres only a couple of spots for the gym and they fill up fast but also the spaces are small. Theres parking upstairs but you need to pay attention to the signage because the parking is shared with the church so theres certain days and hours you cant park

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Name: S******** W***
Date: 2021-07-27 00:28:46
Rating: 5
Comment: I enjoy the gym. I hurt the top of my right leg. The machine reducing your tights and builds you butty. I probably went to wide. I go to the one on Washington bl. And Broadway blvd in los Angeles. People working there are very friendly. I have fun. I also bring my friends.

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Name: G****** F******
Date: 2021-07-22 22:43:23
Rating: 5
Comment: Had a great time bench pressing. It wasnt very busy, so there wasnt a long wait time for the equipment. There were also plenty sanitizing stations. The staff were courteous, but not overly friendly.

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Name: J***** M****
Date: 2021-07-18 01:40:33
Rating: 5
Comment: I was signing up to a new membership and was greeted nicely. I got a tour and got to try out the massage machine. Clean spacious environment. I joined.

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Name: K*** M
Date: 2021-07-09 04:03:26
Rating: 5
Comment: When I got here in planet fitness, the amenities were good and clean. womens locker room and restroom are clean. This is really what I have admired so far. The staffs were so polite. The cleanliness is manageable but a face mask required for safety reasons. All the room that I have went was amazing! You can ask the front desk staff to leave your valuable items before begin the workout. They take care of it! Thank you for having me to your gym. Sooner later I will get membership for good amenities! Sorry other gyms

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Name: D**** W****** V** B****
Date: 2021-06-06 18:43:47
Rating: 5
Comment: Always comfortable working out here. Space is well maintained and staff are always friendly. Great selection of equipment and cardio machines. Always able to use my black card perks without delay

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Name: P******* B****
Date: 2021-05-20 18:49:06
Rating: 2
Comment: This place was super packed. They was still letting members in. Had to wait to use the machines. Every place was occupied with a body. It was hot with body heat. Then the parking was horrible 🙄.

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Name: C***** M*******
Date: 2021-05-03 22:46:57
Rating: 5
Comment: IT WAS MY FIRST TIME TODAY ITS BY MY HOUSE I BECAME A MEMBER. I HAVENT BEEN TO A GYM SINCE SUMMER OF 2014 NOW I CAN WORK ON GETTING BACK INTO SHAPE WITH MY ARMS, LEGS, CHEST AND ABBS.

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Name: D**** Z*****
Date: 2021-05-02 20:42:22
Rating: 5
Comment: The facilities and equipment is very clean and spacious. The staff is courteous and everyone is respectful, I love coming here for a quick workout.

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Name: M*******
Date: 2021-05-01 16:38:32
Rating: 3
Comment: Great Gym great staff and great service and over all keeping the space clean and safe great, it’s just the parking that really sucks there’s about 10 spaces for parking. You can’t park your car anywhere in the lot or your car will get towed and then after 7pm you can anywhere

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Name: P****** S******
Date: 2021-04-29 02:52:08
Rating: 2
Comment: The satff here are super friendly and the gym has been well kept the times I have gone but what keeps me from going more often is that the A/C in this place is never working. This is my home location but have been going to the Huntington Park location recently due to the A/C problem. I have seen people work on them but they just dont seem to get repaired properly and dont end up working. I understand going to the gym is going to make you break a sweat but most gyms have a working A/C to make the place not feel so suffocating.

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Name: S***** L***
Date: 2021-04-21 00:54:26
Rating: 5
Comment: I enjoy the gym itself and all of its equipment at my disposal. The staff is pretty friendly and professional I see a lot of new faces since coming back from the pandemic. The staff is also on top of things when it comes to cleaning and sanitizing equipment which is a great thing. The parking situation is another issue but lets not go off topic.

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Name: V*** L******
Date: 2021-04-20 17:21:44
Rating: 5
Comment: Nice and clean only thing is weighing outside till they let you in other than everything was great

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Name: G*** �****** W*****
Date: 2021-04-05 17:29:31
Rating: 5
Comment: So I went back and found out my membership was still active. I hecked in Sunday and enjoyed my workout. I WOULD JUST SUGGEST TO BE MORE ATTENTIVE ON THE CLEANING SUPPLY OUT ON THE FLOOR.- THANK YOU FOR ALL THE HARD WORK YOU ALL DO

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Name: S* R****
Date: 2021-03-27 19:23:35
Rating: 2
Comment: I been a member for the pass 3years . I lost my keychain card during my move . I been calling my Home club at Washington blvd since 7am this morning it is 12pm and no one answers the phone I just need help getting my membership # to add to my PF App. Can someone answer there phone please . I called other planet fitness they can not help me because you guys are my Home club I need my membership #

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Name: R***** P***** l**
Date: 2020-01-30 06:09:09
Rating: 3
Comment: Pretty good everybody is doing their own thing, the only thing that should be monitored more would be the security I went last Monday and this guy just walked in, the staff had no idea.

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Name: N**** G*******
Date: 2020-01-02 23:56:02
Rating: 5
Comment: I read in other reviews this place is dirty but from what I see it might depend of the time you choose to visit this location. So far, I have had a good experience during early afternoons. Staff take the time to clean and answer questions politely. Look for Rodrigo.

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Name: D**** D*******
Date: 2019-12-30 07:01:17
Rating: 1
Comment: Very upsetting! My 1st time trying planet fitness, I bought the black card, so they have a bring a guest anytime, we we’re thrilled to try a new gym. Upon our arrival we weren’t greeted. It felt like every question I asked bugged her, so then she asked for my phone number, name, took a picture, asked for my husbands id and signature, right after that she said “that’s it you can go in” just like that! with no type of guidance! We didn’t even know they had lookers or showers till we were leaving! (Yeah, we were working out with our jackets on the floor or our hands) no employee said anything! Despite all of this when we left no one said good bye like if we were never there. I was really hoping our first experience was like the email. Upsetting!

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Name: A*** A***
Date: 2019-10-10 06:32:49
Rating: 5
Comment: 2 weeks in and no complaints. The staff are pretty chill, gym is usually clean, and their machines aren’t all out of order like most other gyms.

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Name: R****** S****
Date: 2019-09-10 13:54:00
Rating: 3
Comment: Its okay. The showers have these little bugs in them and you have to turn on all showers and wait about five minutes for the water to get hot. Staff is nice, though

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Name: J**** C***
Date: 2019-08-30 12:45:05
Rating: 5
Comment: So far I feel like this was a pretty good investment. Its open 24 hours which is exactly what I was looking for. I have yet to see a packed day during the hours Ive been working out. Its a clean place, the staff is friendly, and all the machines work perfectly fine! Get your workout and jam!

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Name: D**
Date: 2019-08-29 07:53:00
Rating: 5
Comment: Front desk employees always greet me with a smile, its clean only thing will be that when its super busy it smells bad so more ventilation would be nice, due to that I would prefer to go after 10pm-12am.. but besides that everything is good.

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Name: C***** V*****
Date: 2019-08-22 05:11:28
Rating: 4
Comment: Good place to work out. Usually come late night to work out. Parking in the day is probably hard due to the businesses, but early morning or late evening is good. They offer rooftop parking.

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Name: A**** Q****
Date: 2019-08-21 15:16:29
Rating: 1
Comment: Terrible, terrible. No greeting or welcoming when you walk in they just grab your keychain and scan it. No hello or nothing. To top it off, no hot water when I went to shower. Never will I visit this location again. 🤦‍♂️👎👎👎

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Name: d**** s****
Date: 2019-06-08 21:19:19
Rating: 1
Comment: One of the worst planet fitness gym’s I’ve ever been to. No weights are in the correct place, they’re strewn all over the gym. Staff doesn’t see to proper placement and you’re forced to search every rack and through out the gym to find what you need. If someone does put it back the weights are in the wrong place. This starts with employees and trickles down to gym members. So frustrating to work out here. Terrible. Not to mention the ceiling is caked in dust and fluff. Not clean at all and to think we’re breathing that air. The worst!

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Name: A*** M*******
Date: 2019-06-08 18:18:31
Rating: 2
Comment: This place is a complete mess. Very friendly staff let me know bags are not allowed in the gym area and offered to watch my bag if I did not have a lock, awesome thank you. But as soon as I go over to the dumbells all I see is gym bags, plastic bags, shakes, sweaters, gloves, and belts next to every single person. People where moving equipment around just to hang off of the machines. Everyone had at least 3 pairs of dumbells and a barbell or 2 while using a machine. Terrible. No Etiquette

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Name: C*******
Date: 2019-05-25 05:21:08
Rating: 3
Comment: Love this place because it’s spacious but it smells bad in various places, the spray down bottles is water not disinfectant and it looks like the workers don’t care of cleaning. Gave a three because I like going their because of the space and varieties it has.

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Name: M*****
Date: 2019-05-15 22:26:00
Rating: 5
Comment: Very CLEAN environment, every time I go I always see an employee making sure everything is spotless! Ive lost an item here before, they were able to locate it and I was able to pick it up the same day. Very nice and welcoming people. Great costumer service over the phone. I also called about getting a replacement card, they were so open to getting me to go there to pick up my replacement card! Overall great gym!

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Name: C****** V*********
Date: 2019-05-04 18:19:27
Rating: 1
Comment: Parking sucks, most machines are messed up, and no one enforces the 30 min. Workout section for the 30 min. Cycle. NO ONE enforces the jerk using the pair of dumb bells 25-65lbs for ultimate muscles...Sooo 1 star

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Name: L*****
Date: 2019-04-22 23:52:54
Rating: 1
Comment: This has got to be the worst PF. I have been to many locations throughout Southern California and Vegas and this one has the worst customer service. Ive only been tonthis location 3 times and each time I go it makes me want to cancel my membership. On one occasion while waiting for my son to finish in the dressing room, I was told that Im not allowed to use the chairs in the lobby to wait for him. Theres a dozen freaking chairs and I cant use 1 for 5 minutes. Today a worker named Erick was helping someone at the desk. I stood behind the customer to wait to get checked in. After about 3 minutes of waiting another guy walks in and Erick checks him in immediately. WTF! I dont know if its because Im a woman or Black or maybe I just have the worst luck here and catch everyone on their bad days. No one greets you, offer a friendly smile, nothing. On top of that the showers are cold and dirty.

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Name: S************
Date: 2019-04-19 14:19:39
Rating: 5
Comment: Thank you to the over night staff ( Jose and Jason ) who welcomes me at 3am to squeeze in a workout ! they always greet me by name and to a person who appreciates good customer service that means a lot !thanksScott

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Name: M******* S****
Date: 2019-04-18 01:31:03
Rating: 1
Comment: Still being charged for a membership that was cancelled 7 months ago. Had emergency hip replacement surgery so I had to cancel the membership. Come to find out, Im still being charged since October. Wow. Just. Wow!! Spoke to Assistant Manager, Anthony and was told, The general manager will get at you tomorrow! Like really...get at me?!?! How unprofessional.

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Name: R***** J*****
Date: 2019-03-21 15:38:55
Rating: 5
Comment: Cool place to work out. It was clean with staff walking around disinfecting everything. They have classes and a spa. Parking is okay and they have a Subway next door.

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Name: C******** J
Date: 2019-03-11 23:22:21
Rating: 3
Comment: This gym would be perfect, but the gym etiquette here is horrible. I spend more time waiting around to use a machine than actually working out since everyone just sits on the machine looking at their phone, like it shouldn’t take you more than 5 minutes on a machine. It’s really unfair how much extra time I waste here. I also realize that this might be someone’s first gym membership and I wish PF could emphasize more rules about this. Also I notice most people are using these machines incorrectly and people need more guidance and instruction here.

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Name: M***** D****
Date: 2019-03-07 23:21:30
Rating: 4
Comment: This planet fitness is the closest to my place and so far is not bad, except the parking sucks. Theres a few limited spots, so if your out of luck you must park in the street or wait in your car until someone leaves. The gym itself is pretty clean, the staff tends to go around every hour or so to check on machines to make sure nobody left any trash behind. I sadly had to cancel my membership due to some billing issues with a previous planet fitness I had sign up with, so before something went wrong with this one I cancelled. The staff was nice and the young lady who processed my cancellation did it fast.

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Name: V****** R********
Date: 2019-03-06 19:36:29
Rating: 5
Comment: Come here with my husband 3-4 times a week in the early afternoon. Always clean and staff is always helpful! Especially Brian & Dierra. Since the new year, there has been more traffic but that was expected and not much of a problem for us. Some machines could be a wait but not very long for during the hours that were there for.. Parking is fair & not to mention, FREE. For this city and the area, thats impressive. Ive noticed that when some machines need repair, this gym acts fast to fix them. The overall environment here is good. My husband and I like it and will most likely continue to stay for a while.

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Name: T****** K********
Date: 2019-03-05 14:27:12
Rating: 2
Comment: I come here 3-5 days a week to try and avoid traffic on the way home. when I first started coming here in December 2018, it was just like every other good planet fitness: clean, people but not insanely crowded, and there was parking.now? good luck finding parking at any time in the day. locker rooms (mens) are usually dirty (trash in changing area, pee on floor, paper towels laying around). and once January hit (its now march), good luck waiting less than 5 minutes to get on a machine.Im gonna start sitting in traffic and going to the one at home.

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Name: M*** R******
Date: 2019-01-14 06:01:09
Rating: 3
Comment: They have a great staff. I never feel intimidated by them or by other patrons. Unlike another gym in the area, in Chuze people are here to workout and not to checkout the sites, i.e., themselves in the mirror or the opposite sex.I do wish they had a area for kids, but you cant always get what you want.

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Name: G** D*****
Date: 2019-01-05 22:21:24
Rating: 3
Comment: Roach right next to the water fountain! Now I would give it 1 star just for that alone but I do see staff cleaning the machines one by one through out the day. I do give them credit for that but that was disgusting as I went to try and get water.

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Name: K******
Date: 2018-09-14 06:53:59
Rating: 3
Comment: 3 1/2⭐️The circuits people hog the machines.. small af and limited machines unlimited time to use it is bull. Plus its hot af in there............SHOUT OUT TO COACH, JESSICA!💝 Join her groups, I would suggest.🤗

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Name: c****** r********
Date: 2018-09-03 15:49:26
Rating: 2
Comment: Needs a bit of a clean up: pressure washer around the front of the gym. There is feces and urine outside the perimeter of the building. I really like this facility but needs more equipment: missing weights add more dumbells since people hog them up. You find one dumbell the other pair is missing. I dont know if people take them. Why cant we bring are own items? If we cant then make sure the facility is stocked up with them.

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Name: A*** E*******
Date: 2018-08-13 04:56:33
Rating: 2
Comment: I was there to cancel... Shower not a chair. No where to place your shampoo soap shaver. Air stinks and is heavy. They need a visit from healt service. More about showers disgusting. And is not for a few days... Is the same trash day after day for the las 40 months. People are gently but the owners really have no idea about spaces. Dresses for shower haves no lockers an is not enought 3 small showers for hundreds of visitors. There is fungus. There is bad odor. Yes only focused in your monthly payment.. is to close that.

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Name: N**********
Date: 2018-08-02 14:23:49
Rating: 5
Comment: I have been training with Jessica for little over a year now. I enjoy the variety and challenge. My fitness has increased and I see improvements everyday. Jessica ensures that my technique is always correct to avoid any injuries and that form is correct with each exercise. She has a through understanding of how body works and make sure that theres no risk of damage to my legs or arms or back- depending on a workout routine. She is very dedicated and encouraging and I look forward to my workouts! Thank You Jessica! You are the best!

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Name: J*** C*******
Date: 2018-07-24 19:51:51
Rating: 4
Comment: They are good the employees there some are ok but others are not happy to be there the machines space and building are decent overall good location to go exercise.Parking on 1st and 2 nd floor.

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Name: J****** C A******
Date: 2018-06-26 04:47:56
Rating: 2
Comment: As a team member at planet fitness it’s always dirty at 4:00 am Monday and Friday mornings until I start work and available to clean up about 9:00am it’s especially dirty in the night barbells scattered all over the gym there’s not enough weights for me to train with I could only get 5 pound weights from 4:00pm to 8:30pm all the man usually hog the 15pound dumbbells and 20s and there’s only so much to do with 5 pound weights I cannot push my clients to another level because we have to do a lot of sets and a lot of waist of time in searching and asking for weights we are verry limited only have 2 sets of 15s 2 sets of 20s I ask how do I suppose to teach classes with nothing available to me not even a bench I hope in the near future personal trainers that work at planet fitness have there own space to do what’s in the program and for me to do my job no more trainers and trainees looking for 10 mins for weights in the whole gym if I had an option to train at this location I would think about what time I’m going in like rush hour from 4:00 pm to 9:00pm I would think about parking since there is a 20 minute wait outside to get a tight compact parking space I would think about leaving my stuff in my car like valuables wallet money purses since it’s not a very secure place or a secure neighborhood I do feel that my coworkers do the best that they can in cleaning bathrooms during rush hour trying to keep things needy in the floor like picking up paper towels gym bags empty water bottles filling up spray bottles and paper towels during rush hour there’s only so much they can do picking up phones every 2 mins giving tours to new guest giving prices cancelling accounts getting beds and tanning booths ready for clients and that’s only as far as I know

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Name: S***** K********
Date: 2018-06-26 01:53:37
Rating: 1
Comment: Planet get you into contract obligations for a year by calling yourself a gym and at the same time lacking even basic equipment.I paid 80$ (20 monthly membership and 60 fee to cancel my contract) for 2 weeks of membership and 2 so called training sessions. Management doesnt care, they got what they needed - contract.If you are not new to gyms: its kind of huge hotel gym. Dozens of treadmills and not a single olympic barbell. So no bench press, no squatting, no deadlift. But who needs that anyway, right?In case you are new: The problem is most of equipment is ineffective or traumatic for your joints. Read some books like think 2 to get a grip on it and then choose your gym. This one is only good for treadmills.

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Name: E P
Date: 2018-06-15 23:38:46
Rating: 1
Comment: Ive been coming here for a while the staff is nice except the female personal trainer!!! She is so rude and ignore us when we want to join her class. I’ve heard of other people that have stoped attending this location because the personal trainer is rude and not helpful at all. This is a gym and a personal trainer should be there to help. Management need to look into this....

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Name: j o
Date: 2018-06-08 19:38:07
Rating: 3
Comment: Been coming here 2 years.Pros: friendly staff, the time i go (~11am-2pm) its pretty empty.Cons: 6pm-9pm its packed af dont even think about it. No parking at that time either But I dont blame them. Its like traffic on the street, its no ones fault.YOUR STUFF IS NOT SAFE IN THE LOCKERS. People will break your lock and they will steal your stuff. Planet fitness cant help you with that. Again not really their fault, its thieves. But unfortunately it is a part of the whole experience here. I since pack light and dont use lockers.Musty. No type of air circulation.From my view, The bathrooms are always dirty and smell. Employees need to spend more time cleaning them instead of cleaning the machines. Most of us clean the machines after were done using them anyways dont trip.They can improve a lot of things like better variety in machines. Or have a WATER FOUNTAIN THAT FILLS your bottles. But for the price I cant complain and I will keep coming.....for now.

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Name: N**** B*****
Date: 2018-06-03 17:59:44
Rating: 4
Comment: Free parking! Staff are friendly. Would have given it 5 stars but the total body enhancement #3 lights are half dead. Please fix. Because they always send me there as the default.

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Name: J*** C*
Date: 2018-05-23 04:08:00
Rating: 2
Comment: The gym is decent for the membership rate, however, it might cost you much more to repair your car paint.The parking lot is poorly designed that everytime I get back to the car I see another car hit my car when they open the door or they park too close that I cant even get in my car. I got too many dents and scratches on the side of my car.There is always fights in the parking lot and people cursing each other because of this.I decided to park on the upper level and guess what, it stinks like if there is some dead bodies or dead animals.I cancelled my membership and now Im paying about double the price at another gym but a better parking system and happy.

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Name: D***** O****
Date: 2018-05-02 22:51:33
Rating: 4
Comment: Needs a multi function cage like huntington park. Good for pull ups.... plus a whole lot more. Other than that, this location certainly serves its purpose. I will revisit again.

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Name: J*** R
Date: 2018-04-12 03:08:08
Rating: 4
Comment: Not as packed as other planet fitness even during their rush hours & good customer service but finding parking there is pretty bad. Cars take up two spots at times and the spaces are too small so expect a scratch or two. Theres parking up stairs but they share it with a church so on Sunday dont expect to find any parking up there.

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Name: p******* T
Date: 2018-04-12 00:41:12
Rating: 5
Comment: Its the BEST PF its big clean its has great equipment great staff it doesnt smell badv and the ppl that workout there are friendly as well ..its the energy at this location positive vibe. .and again the staff are super great

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Name: T***** R***
Date: 2018-04-09 22:07:32
Rating: 4
Comment: I just go here to do cardio mainly. It gets pretty unorganized in the free weight area. Only one drink fountain. Parking can be hard to get especially in the afternoon. Additional parking upstairs

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Name: v******* l***
Date: 2018-03-16 17:59:40
Rating: 2
Comment: This place is cool and there are some workers that are nice except for one. She’s a young girl about 20 something, Hispanic, dark skin, long black hair, heavy weight, at the front desk. She’s always sitting down next to another person in the desk with a bad attitude. Every time a customer comes in she treats them unfairly. She gives them a terrible attitude and has no business working around people. She doesn’t comprehend human kindness and compassion. I’ve over heard her tell others who come in rules that sound like she made them up in order to benefit her. The owner should look into her working ethics and hire people who love coming to there job and treat customers fairly. I will be contacting HR because I’ve seen her actions towards others and I am not the only one.

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Name: E***** S*****
Date: 2018-03-03 18:21:10
Rating: 4
Comment: The gym is great despite how busy it gets. I’d say the best time to go is 2-5. One bad thing about the location is that the upper level parking is vulnerable for thieves to break into your cars as there have been incidents where Ive seen smashed windows on cars. I suggest they put security up there. Overall great gym, horrible location.

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Name: s***** q******
Date: 2018-01-18 19:08:08
Rating: 3
Comment: The gym is good and everything but the parking lot is not safe. Cars are being broken into. I have seen a car with a broken window and they tried breaking into my car by breaking my driver side door handle.

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Name: M**** P*******
Date: 2018-01-09 19:04:17
Rating: 5
Comment: I love this location. Everyone is so helpful and nice. Im starting my journey and i have alot question, everytime i feel I need help using the machines or any other question the staff here are very nice and answer all my questions. Never have i felt like im being judge or a staff member being rude i can honestly say they do go by their motto. Martin Ramirez has always been professional and polite with all my questions best customer service . Location is clean, staff is always seen around cleaning . This is not my home gym location but im thinking of switching due to how nice and helpful the staff is i feel like home here.

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Name: L****** M*****
Date: 2018-01-03 06:54:31
Rating: 3
Comment: Ive been here a couple of times and never had a problem except that time the homeless guy was taking a dump next to my car, but i have been reading the reviews and i am having second thoughts about going again. All these comments about how rude the employees are, seems to be the practice at all PF. People getting their stuff stolen and dirty muddy showers? Wow. Owner instead of putting a generic response to some of these comments you should probably take a look at what is going on in your facility because comments like the ones postes below make people not want to go to your facility.

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Name: M****** D* L* R*** B******
Date: 2017-11-21 18:25:37
Rating: 5
Comment: I would say that you get what you paid for, even if you are a black card member. The Gym is usually crowded in the morning from 6-9am expect a wait time for using the equipment. And it gets crowded again in the afternoon from 3-7pm. The facility is good and well equipped with all necessary equipment for all your exercise needs. I personally like the 30min workout station and the various cardio enhancing machines. I also like to use their massage chairs very relaxing after a stressful day. But be sure to wipe these down b4 using as well as all other equipment. The staff is, what can I say just a group of people getting paid to do a job. The facility especially the locker room is not at its best in cleanliness, management told me that the area is to be checked and serviced every 15-20min, but its not. The staff is not at all to blame on this, its a double fault, patrons are not courteous to others since they dont pick after themselves and staff is not checking up on the area as they should. The locker room is very limited it has three shower stalls and two changing stalls and four toilet stalls, 1 handicapped per each, so it is pretty much first come first served. Regardless of time of day do expect a wait time in the womens locker room.

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Name: M******* �******** W*********
Date: 2017-11-15 23:00:38
Rating: 1
Comment: Lots of homeless and thieves here. You risk damage to your vehicle in the inadequate parking. Make sure you keep a close eye on all your things! Planet fitness is great. This location isnt.

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Name: S**** D******
Date: 2017-11-02 05:24:02
Rating: 4
Comment: Its pretty good. Most of the time its neat. As always peak hours from 5-9 pm, its hard to get a machine you want. Other than that not many complaints . Machines are broken here and there but theyre usually fixed in decent time.

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Name: A****
Date: 2017-11-02 05:00:29
Rating: 2
Comment: There were no toilet paper in any of their bathroom. And shower was dirty.

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Name: M***** Z******
Date: 2017-10-18 12:17:39
Rating: 3
Comment: Prosgood working machines.friendly staff.conslimited selection of machines.overcrowded.air quality not good feels stuffy.limited parking.I like this location for early work out. usually 4 am to 6 am is pretty empty and still plenty of parking. the rest of the day is overcrowded.

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Name: B****** C*******
Date: 2017-09-24 23:09:08
Rating: 4
Comment: Friendly staff. Place is kept pretty clean- rooftop parking area smells REALLY bad at times & parking can be a hassle @ peak hours. Decent though.

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Name: Y* G****
Date: 2017-09-16 18:24:31
Rating: 5
Comment: For the price you pay its pretty good. You get your basic exersice without breaking the bank. If you pay extra they let you use their massage beds and other perks.

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Name: E*** M**** H****
Date: 2017-08-23 01:50:02
Rating: 3
Comment: Not busy when you consider how busy LA gyms are, but VERY busy when you consider how little weight training equipment they have.The guy and two Hispanic girls at the desk are lovely. The white chick sits on her phone and doesnt do anything. Literally ignores people while the others work, so Im glad I never need help.Love the Lunk Alarm.If its broken its usually fixed in a week.Never seen so many people not only on their cell phones but also just sitting on the equipment not actually working out… 😡 MOVE! Its a gym not a telephone booth.Pretty clean all things considered.Ive seen multiple guys walking out of the locker room sans shirts. This was in front of the afformentioned girl who does nothing. So GIRLS have to follow a dress code, but boys do not.NO parking. And for everyone saying theres parking on the roof! No, thats permit parking so dont cry when your car gets towed.You get what you pay for, and youre not paying much so you know, keep that in mind.

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Name: C*** M*****
Date: 2017-08-19 22:41:36
Rating: 5
Comment: About 1 month ago I went on vacation to LA to mist my family. I wanted to be able to burn all the street tacos through my trip while in LA. Since I am a black card member I took the opportunity to visit a Planet Fitness nearby, and choose the one on Washington Blvd. Throughout the week and I half I was there I went like 5-6 days, and let me tell you it’s one of the best customer service experiences I’ve ever had. I started out by messing up by not bringing my keys with my pass, so Juan at the front desk helped me out by calling my local gym. I also brought my friend and he was very efficient in adding her as my guest. Not only did Juan sign us in, but he gave us a whole tour on the location It was unexpected, he really blew me away with his expertise of the gym and the great care and attention my friend and I got. Throughout the following visits, the gym was super clean and someone was always ready to help with any questions. To Juan’s manager: Juan is an amazing worker, and he is definitely manager material. It’s because of people like him businesses keep growing and customers are satisfied and happy. He deserves a rise or promotion!Thanks Planet Fitness LA, I’ll be back in the future.

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Name: J*** J***
Date: 2017-08-11 02:14:22
Rating: 5
Comment: Amazing staff members! However members should learn how to flush their own duties and not only focus on the employees job.

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Name: J*******
Date: 2017-07-19 10:58:07
Rating: 2
Comment: Came here from out of town; the main reason this gym gets a 2 is because the bathrooms are DIRTY! As soon as you walked in the gym from the front door it smelt like a bunch of must mixed with throw up. The bathroom toilet stall had piss on it so had to clean that before I used it, the showers DID NOT have warm water. I tried both showers before settling. The floors were dirty all around and the handicap shower had mud and everything on the floor. Theres also graffiti on the stalls that should be cleaned off. This gym needs improvement!

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Name: H***** H********
Date: 2017-07-18 13:47:05
Rating: 2
Comment: Not enough parking for such a crowded gym and there is no enforcement of the rack your weights policy.there are literally free weights scattered all over this gym and it seems no one cares enough to put them away.i rarely see people wipe down equipment after they use it.besides anthony and denise most of the employees seem to hate their job.gonna have to drive a little further and visit other locations, burbank or alhambra maybe.

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Name: G L*****
Date: 2017-06-20 13:59:08
Rating: 4
Comment: Always have had positive visits, staff attentive ....,Gym could be improved if the gym stressed the importance of bringing your own towels.. its normal gym etiquette in every other gym Ive been to . Still right for the price.

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Name: R***** R********
Date: 2017-05-25 20:19:39
Rating: 4
Comment: Gyms great and well maintained, but the staff honestly terrible. Theres only one guy who shows any effort to do his job. When we went to sign up, the staff was sitting on the counter behind the desk and didnt move for about 5 minutes while we were waiting, then they just handed us a tablet to do it ourselves & didnt even give us any information.

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Name: M**** M******
Date: 2017-05-12 19:32:29
Rating: 5
Comment: Definitely one of the most well maintained and consistently clean of all the Planet Fitness locations in the general area outside of the one in Torrance.I felt like every 10 to 15 minutes I witnessed someone attending to freshening or sanitizing areas for members.The dressing room and shower areas also kept explicitly clean and routinely sanitized.Friendly and helpful staff as is the case at every Planet Fitness that Ive ever visited across the country.

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Name: A***** D
Date: 2017-04-26 04:22:10
Rating: 5
Comment: I love coming only during the weekends because it is not as busy as it is during the week. Usually pretty clean and one can workout​ comfortably​. I cant say the same during the weekdays but it is in a popular area.

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Name: L******* T*****
Date: 2017-04-17 22:47:03
Rating: 3
Comment: Its a cool gym but the employees some not all walk with a chip on their shoulders. Theres a male whos always greeting and hes the one who should be recognized. everyone else walks around like they hate their job but do it because they need a paycheck.

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Name: C********** C******
Date: 2017-04-13 22:20:08
Rating: 4
Comment: Pretty clean as far as gyms go. Could use an air conditioner or air filtration system more effective than ceiling fans. The air is pretty stale inside and hits you as soon as you walk in

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Name: A d** W*** R****
Date: 2017-04-11 06:08:56
Rating: 2
Comment: Always packed in the afternoon. The restrooms smells like an old folks home and the stalls are disgusting. The customer service is so lazy they leave the scanner out so you can just scan your phone or card while they stand in the back slouching on the table while on their phones and ignore you when you ask a question. And the parking is horrible after 6 which is the only times I can go to the gym.

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Name: L**** S*******
Date: 2017-02-17 18:40:04
Rating: 2
Comment: The lady at the front desk has the worst customer service ever. Today was my first day at this location. I decided to reopen a new membership with Planet Fitness. As I walk into the gym I explain that I just registered for a new membership online. So, therefore I need it a card. Even before anything she was super lazy second guessing to help me. So she takes my photo, and registers my sister. And, I let her know is my first time at this particular location so as a new member I have the right to have a tour of the place. Which she refuse to do so shes like youre set you can go use the machines. Im like no I just told you Im not familiar with the place plus you havent even tried to give me the shirt I suppose to get as a new member. She was just staring at me straight in the eyes trying to intimidate me in a sense, but I wasnt about to back down until she felt stupid she asked one of her co-workers if he can give me the tour of the place. I dont understand why shes there she wasnt giving me her 100% attention the whole time she was talking to this African American coworker. Overall, as a new member at this location the experience I had was one of the worst experience ever. I will update my post once I get her name down.

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Name: M******** r****
Date: 2017-01-28 00:03:14
Rating: 2
Comment: Front desk girl rude (maybe 2 girls) but one is more than the other. She looks like she takes her boyfriend to work. Wich I see it very un-processional. Only greets ppl that she knows. Thats why my 2 stars.

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Name: R**** T*****
Date: 2017-01-24 15:54:10
Rating: 1
Comment: The young lady that helped me last night has the worst cutomer service. It was my first time there and my last. She makes you feel like you dont belong there.

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Name: B S*****
Date: 2016-12-14 13:52:47
Rating: 1
Comment: I recently transferred from the midtown location to this one mainly because it was closer to where I live and all I can say is they have horrible customer service. I usually go there from 8pm to 9:30pm since I transferred for the past 3 days and it seems that they dont care because when I walk in there seems to be a manager and 3 women who are constantly on their phones, and the guy thats there is always getting their attention to help check people in or to do other things. The same guy/manager seen me go in the past 3 times with my weighted vest which they didnt care about at the mid town location, last night all of a sudden wont let me work out with my vest on because he says its part of the policy where no one can bring in outside equipment. So as I stood there scratching my head in confusion asked him arent my shoes considered outside equipment? He then replies by saying Im gonna intimidate the other people working out and its against the policy without even providing my any proof specifically stating my weighted vest is prohibited. In my entire life Ive never heard of a gym where youre supposed to train to get buff/swole you cant use training equipment to achieve such results the way you want. I understand the no string tank tops and no jump rope and a whole other list of rules but if I cant wear something that has literally bothered no one until I transferred to this location then thats simply ridiculous. What I think Is that entire staff should get fired for not doing their job and especially fire that guy/manager for personally judging me in a so called judgement free zone or is it free to judge anyone zone? Im just confused that planet fitness is a gym where you cant work out using your own methods to achieve the results youre paying for.

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Name: D******
Date: 2016-08-18 15:55:08
Rating: 1
Comment: My bad experience started with Club Manager DENISE OROZCO. I am guessing Denise you skipped the management 101 class. Your job as a manger should be an iterative process. When something is out of the sync, you need to plan a fix, organize the resources to make it work, direct the people who will make it happen and continue to monitor the effect of the change. But of course how would she know all that when her goal is only using and abusing her position as a manager, when she canceled my husbands and mine membership purely to satisfy herself. We love our 30 min Circuit and Abs Classes with Erric Ausbon (he is an awesome trainer). The problem with this specific gym is that there are only 4-5 mats available and during the Abs class all the mats are used by other PF members. I expressed numerous concerns with Denise in regards to the mats, but she never did anything about it. When I requested to speak with her manager she refused to rely my concerns as she simple said I am not going to call my manager for that.On my next visit I brought with me a yoga mat just in case all other mats are used by other PF members, as on the previous class I hurt and bruised my elbows and my knee as I was exercising on the floor. I am solution oriented and this was the solution on the given problem, as DENISE didnt offer any solution (except to cancel my membership)... What is the difference between bringing my towel to lay on or a yoga mat, since the gym doesnt have enough? But on my surprise my membership got canceled. She only stated thats the policy of PF and when I asked her to show me that rule in the Agreement that specifically forbids bringing the yoga mat she didnt have an answer. There is nothing in the Agreement I signed about bringing a yoga mat or a towel to the gym. I guess thats all DENISE OROZCO could do, since she doesnt posses any knowledge about rules and regulations and polices of the PF. How someone like that can hold a position as a Club Manager? She is very rude, unprofessional and doesnt know how to communicate. She is not friendly as other stuff members and she is very unpleasant. Does she even have an authority to cancel my membership? It sounds pretty crazy to me that someone can just make up a rule, and say what they want to say and obviously cancel your membership instantly... I was targeted and discriminated by DENISE as I see other PF members that come in with their own weigh belts or they come in jeans to exercise (which is clearly against the dress code rule, and a possibility for membership cancellation); I dont see their membership being cancelled... So its obvious that DENISE DOES NOT PROMOTE Free -No Judgement Policy,but on the contrary the policy she promotes is very Judgmental...I didnt break any PF rules. I come here to work out and not waste my time and energy conversing with someone who doesnt know how.I would like my husbands and mine membership to get restored (activated) and I would really like to have a Club Manager who is capable of answering members needs, as clearly DENISE is not capable of.She doesnt deserve even a star...

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Name: A***** L****
Date: 2016-07-21 12:46:09
Rating: 2
Comment: Enrolled online,today was my first time at this gym. The young lady at the front desk has horrible customer service. I didnt feel welcomed at all. I didnt get the offered the tour so i was a bit confused. I had another question and the young man at the front desk seem very annoyed at me. Seem a bit high as well.

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Name: P****** p*****
Date: 2016-06-12 21:39:54
Rating: 3
Comment: I just started coming here, i hate coming in after 5pm because of the amount of people, you have to wait to use most of the machines, recently started coming in the morning, its much better less people, the only thing i dislike its people move the small dumbbells around, they are not at the weight section, and the weight section gets really crowed its just a small section, people trying to look at the mirror when they work out, and getting upset if you stand infront of them, i like to use the weights and i also find myself going there when there is no guys, since all they do is stare and make it really uncomfortable for a girl to workout, they should add more dumbells at the section where they have the matts on the floor since thats where i usually end up finding the small dumbbells and barbells, parking also kind of sucks, you have to make sure you pay attention where you park or your car will get towed away... rather than that, its ok, ill updated my review a long the way....

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Name: m****** r*********
Date: 2016-03-23 07:35:14
Rating: 1
Comment: The staff at this particular planet fitness sucks. The bathrooms are never upkept. They have a giant fan that is uncomfortably strong and the setup is strange. Parking is a disaster. Its also by skid row...

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Name: J***** A******
Date: 2016-03-22 07:07:32
Rating: 1
Comment: I was just there tonight with my wife hoping to sign up and when we got there we were told to sit down across the way and someone would help. Well twenty minutes later we were still sitting there and when walked out we said thank you and the two people there said thanks and have a good night !!!!!!!!!!! We then realized they forgot about us and to think we wanted to sign up and work out tonight and ended up walking around the school across the way at 10:30 tonight instead. I mean were not looking to get anyone in trouble but at the end of the day the customer service was terrible and I guess Ill continue to workout at work and my wife at LA FITNESS where we pay more but at leads were acknowledged.

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Name: R***** H********
Date: 2016-03-22 06:16:26
Rating: 4
Comment: I have been to many planet fitness around and this one is the best. Very clean and everyone is very curious. The members are always happy to help I prefer in the morning because in the afternoon or late night the girls and the guys are always chit chatting and when you come in you wait a long time just for them to scan you card ... They even sometimes ignore you and keep talking. But over all everything is good. Personally recommend morning ...

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Name: A********** M****
Date: 2016-02-27 01:40:31
Rating: 2
Comment: There is no hot water, I had to take a cold, COLD shower. This is important because, I work out early mornings before work. This is ridiculous. I have to call everytime before I go to see if the showers have hot water.Update: They finally have hot water, talked to some ladies in the locker rooms, some called corporate about the water. Thank-you for fixing that, lets hope its stays on now. The water was inconvenient... Also some hooks to hang your towel, or to hang your change of clothes would be nice PF. The one in HP has them. This way they dont get wet... Or have to walk all the way to the locker making the floor slippery for other member.. Also, one of the counters in the womens locker looked like it was becoming loose and could, if not supported properly, injur a member.Update :02-26Parking rules are not spelled out for people. You can only Park on one side, if you get to the gym before 7am and park on the opposite side, you get towed 7am-7pm. Then the PF sign reads from 9am-9pm, where do you park from 10pm-6am? If were forced to park at the. Top during late and dangerous hours, then please send your parking attendantsbup there to patrol. also, management should be exact on what parking rules and where, and what spaces. Planet Fitness should announce to their members and maybe even remind via speaker phones, or paper notices that anyone parked should move their cars. Instead I get yelled at an unprofessional female attendant about how she did me a solid and not had my car towed. I had to waste 5 mins trying to advise her, over her frantic yelling that the signs should be more clear and define the regulations. Since she refused to listen to my request, I asked for managementd number so can personally call to inform them that not only are the signs hand written, and hard to read, but also that they hired the rudest female parking attendant. She was yelling at me like I stepped on her toes. She refused to give me managements number, so planet fitness please be responsible and make your members aware of your parking rules and regulations. The gentlemen attendants didnt tell me anything about parking the previous day, and I was parked in the same location. Please advise management to hire more professional courteous parking attendants like the two gentlemen in the dawn hours. We all come to PF to workout not trying to understand what the frantic parking attendant lady is trying to bark at you. I feel like PF as a business should take some responsibility. They also need to plan with the shopping center management and work alot of kinks out. Im sure my self and other patrons dont appreciate being yelled about parking yet alone being kept in the dark.they worked out alot of hot water issues but it seems more and more inconvenient, and parking is horrible. at this point its not even about the 20 dollars Im considering canceling my membership and joining golds gym in downtown which has ample parking and is managed by a more professional shopping center with courteous staff.

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Name: C**** C
Date: 2016-02-24 10:33:26
Rating: 1
Comment: Extremely disappointed, my partners lock was broken keys & wallet were stolen from locker. Car was stolen from the parking lot! Employees were notified yet we havent heard from the manager...Canceled the membership already. Be safe guys.

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Name: B********
Date: 2015-12-17 01:35:09
Rating: 4
Comment: Very clean very neat weights stacked up nicely only issue is some douchebag people but all places have those Im from the pf in Alhambra and this is the only planet fitness that comes even close to mines that Ive seen and been at and Ive tried quite a few the only real big issue is that the staff isnt alert enough which I mean for a new place that isnt too bad but someone needs to set an example for them so they can up theyre game as employees/hosts keep up the good work! And yes I will be willingly come back!

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Name: S****** L****
Date: 2015-12-12 20:15:16
Rating: 1
Comment: Very disappointed. When I did the pre-registration, I was told by the representative that the gym would be open by DECEMBER 15th. I happened to drive by (because they arent answering their phones) and saw the place all lit up so I stopped in to see if theyll be open by next week. No one had a definitive answer except Maybe within the next week or two. I dont operate on a maybe when Im being charged. Im beginning to wish Id signed up elsewhere. Well see what happens.