ES Fitness

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Name: J*** H****
Date: 2024-07-01 20:08:11
Rating: 1
Comment: Experiencing the service here for the first time, I felt I was not respected.

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Name: e***** r****
Date: 2024-07-01 19:05:48
Rating: 5
Comment: The. Gym. Is. Clean. And. Feel. Fresh. Smell. Much. Better. Some. Employ said. Hi. Good. Time.

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Name: c**** g******
Date: 2024-06-29 18:55:23
Rating: 5
Comment: Saturday 9:30am Bodypump sub Carol G delivers a flawless performance!

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Name: R***** G*******
Date: 2024-06-28 07:17:58
Rating: 5
Comment: I was hesitant to come back to eos. Greg convinced me to sign up again. The process was easy and fast. He provided great customer service. Thanks Greg.

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Name: J**** I*******
Date: 2024-06-26 02:46:46
Rating: 5
Comment: After 2 months I have to say this place is amazing. The upgraded memberships are worth it for the cardio theatre alone, but there are a number of other perks available depending on the tier. Fun fact: if you’re in the cardio theatre and somehow manage to lose your AirPods in the stairmaster. EoS staff member Carly will rush in like Tim the Tool Man Taylor (or Bob the Builder if your born after the year 2000) and fish them out from the side panel. Great gym, great staff. Stay Classy Santa Ana.

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Name: K**** H***
Date: 2024-06-22 20:04:53
Rating: 5
Comment: Love the indoor pool and that they provide pool equipment to do my therapy then i can swim for cardio. Also, the sauna is great!

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Name: J******* L****
Date: 2024-06-21 00:00:07
Rating: 5
Comment: I am really happy with EoS gym. Just joined and first Will helped get me signed up. I reluctantly signed up for once a week personal training (NO pressure was put on me) as i really need accountability. Robyn who is the fitness manager hooked me up with Rebecca G and she is AMAZING. PERFECT for me in every way with my fitness goals. I just decided myself to upgrade to 2 x a week. It’s month to month so youre not stuck with unused sessions if you dont use them. It’s pay as you go. Gym open 24/7 TONS of machines. NO wait time for cardio. Best decision ever. Im a 62 yr old female.

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Name: J**** H********
Date: 2024-06-18 01:33:36
Rating: 1
Comment: Was fine at first but the A/C is off or just broken for the past few weeks. Feels like you’re working out in a sauna and the staff doesn’t do anything when told about it. They just nod their head but do nothing. The music is not working either so if you forget your air pods it’s just dead silence. The bathrooms are always dirty and haven’t had seat covers for 3 days. not even the digital clocks work. The TVs look like someone hit them with a bat and theater/movie room for cardio has not worked in months. Bathroom has no central AC so if someone used the sauna expect it to be hot in the changing room for your entire work out session. Just a bad experience over all. On top of that it’s ALWAYS PACKED. Used to be empty at 11pm and onward but people caught on and now is still packed at those hours. Tried to cancel my membership but they said I need to put in a 30 day notice as if I was moving out. Do not waste your time and money.

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Name: N***** M*******
Date: 2024-06-13 17:41:56
Rating: 1
Comment: Jenni, who attending the front desk was a rude individual. I do not recommend this gym due to the disrespect I got and the bad experience I have received.

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Name: M**** N***
Date: 2024-06-13 03:30:29
Rating: 5
Comment: I’ve had a positive experience with Daniela at the front desk. She is always there smiling, early in the morning . She goes above and beyond and it’s evident she tries to build positive relationships with members . Thank you Daniela for making my experience at EOS great.

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Name: D****** J******
Date: 2024-06-12 02:54:22
Rating: 1
Comment: I was a first-time guest and a behind-the-counter member (male) was rude when they asked me for my number. He asked for the number (didnt specify which one) and when I began to give the members number he exclaimed,YOUR number!

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Name: A****** R****
Date: 2024-06-10 05:41:09
Rating: 5
Comment: Greg was very helpful and was informative for my new membership

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Name: N***** M********
Date: 2024-06-10 05:39:42
Rating: 5
Comment: He was very helpful and gave me all the information need for my new membership, Greg

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Name: K*** S
Date: 2024-06-09 04:10:01
Rating: 4
Comment: Lots of machines, good vibe. However, it is way too hot in both the main room and the movie room. Please get a more powerful AC for the hot days!!

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Name: A***** F****
Date: 2024-06-09 03:00:16
Rating: 4
Comment: Clean and great customer service at the desk. Would recommend!

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Name: k**** i*****
Date: 2024-06-09 02:59:32
Rating: 5
Comment: The gym was nice on the inside and the front desk staff was very nice and helpful!

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Name: a***** t********
Date: 2024-06-08 18:14:14
Rating: 5
Comment: Mateo was amazing and a great start to our fitness journey. Looking forward to signing up the entire family after our 7 day trial is complete.

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Name: B******** F*****
Date: 2024-06-07 05:53:41
Rating: 5
Comment: Greg is amazing, suggested me some lead body drink after a good work out 💪

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Name: S***** Y*
Date: 2024-06-07 05:26:30
Rating: 5
Comment: Maaan, i need a million words to describe this place, first of all the team members do an incredible job, especially the GM Mike he is so good doing his job, the place is so clean and fresh, im going to stay in that place forever LOVE EOS❤️🙏❤️🙏❤️🙏❤️🙏🙏

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Name: E*** O*****
Date: 2024-06-07 00:48:29
Rating: 5
Comment: After leaving a couple reviews about this certain gentleman not knowing his name, I finally got his name this morning, Greg!Greg is awesome!You know the place will be up kept when you walk in and you see Greg at the front desk smiling at people already at 4am. Very professional, very courteous and all around a cool dude.Besides that at times, depending when you go, it might be super packed with people, I enjoy the fact that it’s open 24 hours, so I can go anytime. Thank you to your staff members that work those graveyard shifts!

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Name: S****** Z*********
Date: 2024-06-06 23:49:44
Rating: 3
Comment: Well equipped gym but Air Conditioning needs improvement. Dont even have to work out to sweat, specially in the locker room.

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Name: J***** V*****
Date: 2024-06-06 20:49:56
Rating: 5
Comment: There are many great qualities to this particular location. Eos has always been a welcoming, Inspirational and filled with hard workers, especially the staff. From the front desk to the personal trainers, every one is absolutely kind and very helpful.Michelle at the front desk is very kind to her members and has a wonderful personality. She works hard and provides excellent service.

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Name: R*** E*******
Date: 2024-06-04 05:46:32
Rating: 5
Comment: Laura taught a great cycle class.She was very nice and helpful.

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Name: J***** G*****
Date: 2024-06-04 04:22:20
Rating: 3
Comment: This is a new gym for my daughter and I. It was extremely hot and not because of my workout. Im pretty sure the AC was not working. Hope its not like that next time I go. Other than that all was good.

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Name: B*** T** H****
Date: 2024-06-03 17:12:20
Rating: 1
Comment: UPDATE: Welcome to EOS 2024! Where staff and management get praised for doing a great job while in reality this gym is falling apart. AWESOME!

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Name: M******* K******
Date: 2024-06-03 13:46:31
Rating: 5
Comment: Have been training with Darion for a couple months and he has been great at helping me achieve my goals. Keeps me on track and motivated.

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Name: K** K
Date: 2024-06-02 18:26:50
Rating: 5
Comment: Really nice and clean gym. Specially love the fact that they are 24/7. Really wanted to thank Michael for not only being friendly, but informative and helpful.

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Name: d***** a****
Date: 2024-06-02 04:00:19
Rating: 5
Comment: Today i went for session with my trainer Micheal Hall. His a great trainer 10/10. His amazing.

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Name: J***** J*****
Date: 2024-06-01 20:56:12
Rating: 5
Comment: Cooper! You rock. Thank you for believing in me & pushing me to new levels. I appreciate all your support and enthusiasm

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Name: O*** M******
Date: 2024-06-01 04:04:36
Rating: 5
Comment: Great location! Clean, not crowded. Great friendly staff

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Name: I** B***
Date: 2024-06-01 03:30:33
Rating: 5
Comment: Great gym and staff. The new team is turning this place around. It’s actually enjoyable to go to the this location.

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Name: J*** C****
Date: 2024-06-01 00:57:09
Rating: 5
Comment: This EoS fitness is very well taken care of with quality equipment that is clean and well taken care of. Micheal was particularly helpful with guiding me around the gym!

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Name: w*****
Date: 2024-05-31 22:55:27
Rating: 5
Comment: Clean and overall a great gym with a friendly staff like michelle who always makes you feel welcomed

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Name: E*** S*****
Date: 2024-05-31 18:28:34
Rating: 5
Comment: Right when I walked in as a prospective gym member Michael greeted me and made me feel welcome in the gym. He offered good advice for what I was looking to get into and information on different membership benefits.

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Name: P**** F***** (******
Date: 2024-05-31 01:53:47
Rating: 5
Comment: Michelle and Andrea, both have good customer service and are kind, W

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Name: V***** P*******
Date: 2024-05-31 00:12:19
Rating: 2
Comment: Spoke with manager, emailed with details as requested. Followed up with manager no response. Day 2 and no response. In need to cancel personal trainer sessions and gym membership. Also requested full refund of $280.

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Name: S**** L***
Date: 2024-05-30 22:11:14
Rating: 5
Comment: Ester and Michael are the best! Always making me feel welcome and are so helpful when I have a question or need to purchase things. Great front desk staff keeps me wanting to come back to this gym.

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Name: L***** A**
Date: 2024-05-30 22:10:47
Rating: 5
Comment: I left LA fitness down the street (now renamed ESPORTA). They took over Golds gym which had an amazing line up of Les Mills classes.I was so happy when EOS opened.The gym is clean and the staff is nice and attentive.Just be aware, this club gets pretty packed now. You will be waiting for equipment, especially with the less than smart people who like to just sit/take long sets with friends/take selfies in front of the mirrors. Also, hard to find equipment where its supposed to be because people dont put things back and staff do not enforce it.As far as classes and class instructors, they are wonderful! If you havent tried a class yet, you really should!

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Name: B******* H********
Date: 2024-05-30 20:44:03
Rating: 5
Comment: Haven’t had a bad experience here, I always have the chance to use any equipment when I have a specific day like legs or upper body. Esther helps me out all the time as well!

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Name: L**** L**
Date: 2024-05-30 20:23:33
Rating: 5
Comment: Nice gym with nice workers. Everything is pretty clean and they are super friendly:) Shoutout for Michael at front desk.

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Name: A*** M******
Date: 2024-05-30 20:00:55
Rating: 4
Comment: Very welcoming in the front desk and very helpful. Ask for Esther

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Name: P*****
Date: 2024-05-30 19:37:19
Rating: 5
Comment: Great experience here!! Ask for Michael, Michelle, or Ester they’re always super helpful!!

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Name: N*** H*****
Date: 2024-05-30 19:15:03
Rating: 5
Comment: Esther and Michael at the front desk are super helpful, plus the gym doesn’t get too crowded if you go before 5pm

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Name: J***** S*****
Date: 2024-05-30 19:02:42
Rating: 5
Comment: ESTTTHER ISS SUPER FRIENDLY!!! ALWAYS LOVE SEEING HER AT THE FRONT DESK I JUST KNOW IM A HAVE A GREAT WORKOUT AFTER A SMALL CHAT WITH HER. THE REST OF THE STAFF IS ALSO ON TOP OF CLEANING AND FILLING PAPER TOWELS AND SANITIZER. 24 hr HAS NOTHING ON EOS.

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Name: T* H******
Date: 2024-05-30 18:47:10
Rating: 4
Comment: Solid gym for an extremely affordable price, really stepping up in their cleaning efforts as of recent. staff is willing to help out and mike shoots a great vibe when walking in

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Name: a****** b*********
Date: 2024-05-29 18:28:56
Rating: 5
Comment: I have never been a fan of gyms, but what motivates me to go are the classes this gym has to offer. I really enjoy body pump, ride and define and the Pilates classes. These classes motivate me to come in the morning and get my workout in for the day. The classes are fun, motivating and strengthening.

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Name: D**** L****
Date: 2024-05-29 18:14:48
Rating: 5
Comment: Love ride & define class with Laura! She is motivating the class the entire time. She keeps it fun and challenging. It’s a great overall, full body workout! Missing the Mondays Ride & define class

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Name: G******** F*******
Date: 2024-05-29 03:59:55
Rating: 5
Comment: I will say thank you to Many he is the best trainer ever.

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Name: E**** J****
Date: 2024-05-29 02:22:31
Rating: 5
Comment: Great value and really fun trainers. Everything is always super clean inside and there are easily accessible staff for questions or concerns. Im expectations locking the Zumba, water fitness, and Yoga classes.

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Name: R**** B
Date: 2024-05-28 11:42:00
Rating: 1
Comment: This gym takes money from your bank account after you quit memebership . Jokes aside il switch bank account info report your csrd stolen and when quiting this gym 👌

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Name: D**** B*****
Date: 2024-05-25 23:27:46
Rating: 1
Comment: Sign up is terrible. The $1 initial deposit was told only lasted for Mothers Day but is a lie. You have sleazy recruiters. Get better workers

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Name: E**** B
Date: 2024-05-24 06:02:03
Rating: 5
Comment: All I gotta say is this gym is awesome. Night shift be killing it big shout out to Greg 📢

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Name: J*** G*****
Date: 2024-05-21 18:11:59
Rating: 5
Comment: Hello,EŌS Fitness has been and still a nice friendly Gym to work at. I never had a problem with staff or using machine’s. Greg, at the front desk is especially real nice always has a friendly smile welcomes with a good morning everyday.

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Name: S*** B*
Date: 2024-05-21 09:59:51
Rating: 5
Comment: Shout out to Greg who is always friendly. Great way to start the day by seeing a friendly face and knowing that he would help with or communicate up any issue I may have.

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Name: D*** E**
Date: 2024-05-21 06:07:15
Rating: 4
Comment: My favorite gym ever . Greg super helpful good equipment needs less lighting

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Name: D***** E
Date: 2024-05-21 05:59:09
Rating: 5
Comment: Greg my favorite front desk person, he’s always helpful and gives me great workout advice

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Name: J** a
Date: 2024-05-21 01:44:38
Rating: 1
Comment: Left on good terms but it seems over 8months later after my cancelation. I get an email saying i need to make a payment, gym stinks, equipment stinks, to no surprise the staff are genuine asholes with smiles, to busy all the time, and the odor it literally stinks.

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Name: J**** H********
Date: 2024-05-20 08:00:30
Rating: 5
Comment: Greg was so helpful! There was an issue with my account and he was quick to help. He deserves a raise!

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Name: K**** P******
Date: 2024-05-20 07:59:30
Rating: 5
Comment: Greg is a cool chill overnight guy 5 star! Coming back definitely for him

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Name: R***** S******
Date: 2024-05-19 17:01:34
Rating: 5
Comment: A Family member invited me to this gym and when I went to go check it outI was greeted by front desk Greg he is very polite and show me around the facility very respectfulhighly recommend placefront desk Greg 👏 keep it up

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Name: O***** L******
Date: 2024-05-18 09:18:50
Rating: 5
Comment: Absolutely love this gym! Greg at front desk is so welcoming and friendly. I’m glad I found a gym with such great people, it makes coming back each time worthwhile.

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Name: C******** V***
Date: 2024-05-18 09:06:49
Rating: 5
Comment: Greg is such a cool overnight guy. If you guys ever come to this eos location youll see him working overnights mostly everyday front desk.

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Name: K**** A****
Date: 2024-05-18 06:36:41
Rating: 5
Comment: I came in today to get a membership and Greg was extremely helpful, kind and polite. Was a great experience

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Name: C**** M*******
Date: 2024-05-18 06:26:17
Rating: 5
Comment: Greg was so cool he helped me tonight to get a membership can’t wait to start coming here thanks Greg!

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Name: S***** B******
Date: 2024-05-18 04:59:54
Rating: 1
Comment: My sister has a membership for this gym and when she signed up the male who signed up her up said that she can bring any guest. I’ve been my sisters guest multiple times and no one at the front had a problem with it. Until today, I went again with my sister and the male at the front desk denied me going into the gym with her. We’ve never had this problem before and im annoyed cause i was really looking forward to going to the gym tonight. If i were to give the customer service here negative stars I would.

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Name: A***** E******
Date: 2024-05-18 03:00:23
Rating: 5
Comment: The staff is really cool and friendly and make you feel welcome. They have a lot of dumbbells and a lot of different machines that you can use.

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Name: J M
Date: 2024-05-18 01:15:32
Rating: 5
Comment: Thank you Greg for explaining the membership you make the process so easy great service

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Name: S**** F********
Date: 2024-05-18 00:47:02
Rating: 5
Comment: Last night Greg was really helpful with membership details and giving a tour around the gym. I would definitely come back and sign up with him. GREG you deserve the best keep the good work! :)

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Name: V****** S**********
Date: 2024-05-17 23:14:09
Rating: 5
Comment: Great Gym, great vibes, great staff. Greg is great at the front desk always welcoming with a smile. Great atmosphere to work out. I Enjoy coming here everyday.

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Name: J***** J*****
Date: 2024-05-17 09:00:51
Rating: 5
Comment: I came to the gym sad but greg was really nice to cheer up what a nice employee. he so super nice never knew he will be like that thank you greg!

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Name: A*** R****
Date: 2024-05-17 08:27:14
Rating: 5
Comment: I started coming again and I’m loving it and enjoying it. Little by little making a change. Greg at the front is chill and very welcoming, the vibes are always fun and funny with him .

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Name: M* E*****
Date: 2024-05-17 07:55:57
Rating: 5
Comment: Greg is a cool guy who works overnight. Recommend to work out here

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Name: M****** D***
Date: 2024-05-17 07:32:53
Rating: 5
Comment: Greg is always so kind and helpful. This gentleman always has a smile on his face every time I see him. This shows great character and personality especially on a day to day. Greg, you’re the man brotha!

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Name: P***** A******
Date: 2024-05-17 07:26:38
Rating: 5
Comment: Greg was really nice to greet me tonight ! I recommend coming here he’s super nice with that smile of his :)

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Name: J**** O****
Date: 2024-05-17 07:09:18
Rating: 5
Comment: Excellent costumer service, Greg was really helpful at the front desk. Super nice

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Name: L**** D********
Date: 2024-05-17 07:03:12
Rating: 5
Comment: Greg .. amazing service... Always polite and nice 🙂 positive attitude

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Name: A*** A******
Date: 2024-05-17 06:50:05
Rating: 5
Comment: Been coming to workout late at night and Greg is been a lot of help.He helped me pick out a protein supplement.

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Name: N*******
Date: 2024-05-16 01:59:03
Rating: 5
Comment: Can I just start off with the how great the service is!!! Dani and Greg are very kind and helpful. Whenever I have a question they help me out and give me a great explanation every time!! The machines are great and the weights are always where there supposed to be.

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Name: B**** A*******
Date: 2024-05-14 23:31:55
Rating: 5
Comment: Greg was super helpful signing me up for a gym membership!

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Name: J*** T*****
Date: 2024-05-13 22:58:53
Rating: 5
Comment: Came to this gym first time and first thing I noticed front desk Greg was kind to help with what gym has to offer I will definitely return here again thank you Greg

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Name: J* h
Date: 2024-05-13 00:59:20
Rating: 1
Comment: The fitness classes are great. My husband said he found poop in one of the shower stalls when he was going to shower…I went to cancel my membership (in the middle of the month and was informed there was a 30 day cancellation policy but when we signed up they did not mention that and said after a year there wouldn’t be. So that’s a lie. I would have cancelled may 1st if i knew since i haven’t even been to the gym this entire month i figured as long as i did it before the new month i would be fine, but now it’ll keep getting charged until July 1.5 months away!So lame especially since i didn’t sign up on the first of the month so they should be able to prorate it

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Name: A**** S***** S***
Date: 2024-05-12 02:47:57
Rating: 5
Comment: I like everything about this gym, close yo my house, good price, good deals, good enviroment, supportive staff, clean, swimming pool and many other .... Thank you Mike for enrolling me to this gym, i am planning to refer this gym to other friends and families. 💪🏋‍♂️

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Name: J******* D*****
Date: 2024-05-11 07:24:06
Rating: 5
Comment: I came in for a membership, Greg and Marcy set me up super fast, and they were super helpful.

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Name: J*** R****
Date: 2024-05-10 22:57:01
Rating: 5
Comment: I like EOS cause it’s one of the only gyms open so late at night and all of their equipment is pretty good. Their receptionist Greg is always ready to hype me up for my workout too!

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Name: A** P******
Date: 2024-05-08 07:42:37
Rating: 5
Comment: I’m loving the Tuesday/Thursday evening Strength Circuit class, it’s the right kind of challenge my body needs at the current moment. I’m slowly but surely getting my strength/stamina back after a bit of a hiatus due to health issues. I am grateful to the instructor, Berwyn Bass, who has been so motivating and brings a fresh positive vibe to class each evening!

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Name: C*** T*****
Date: 2024-05-07 18:36:44
Rating: 5
Comment: I dont usually review but when I do, this fitness center deserves it. I found them on Google. At first, I was VERY skeptical only because they had bad review. I dont know why i took the chance and still went in to give it a try. My goodness, thank GOD i did, because not only the staff was nice. The place had everything i needed. And price, so good! Ive been to many fitness, yes there are nice ones but nothing like Eos. 2 story, so clean, literally everything was perfect. They had every machines, different workout areas. I cannot find a thing I can complain about. So I suggest, dont follow those negative reviews, Dont wait go try it out!

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Name: S******* G****
Date: 2024-05-07 05:59:29
Rating: 1
Comment: The overall level of cleanliness at the Bentall Center/Santa Ana location needs attention. As an example, the mold in one of the drinking fountains has been there for over a week. Some of the equipment has been in need of repair for months.

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Name: M****** C*******
Date: 2024-05-06 00:18:41
Rating: 5
Comment: Super clean. We were able to get on all the equipment we wanted. We were in and out in 90 minutes

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Name: M****** c*
Date: 2024-05-05 17:47:36
Rating: 4
Comment: Its A nice gym, but management needs to make improvements. Went to the new EOS and they have current exercise equipment. And need to maintain machines, which are broke for more then a couple days. We all pay the same amount as the other gyms.

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Name: F******** G*****
Date: 2024-05-05 04:32:41
Rating: 2
Comment: The workout equipment is very neglected. The restrooms are always dirty with paper towels all over the ground. There seems to always be empty disinfective sprays and 2/3 of the paper towels dispensers are always empty.

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Name: m***** Y***
Date: 2024-05-03 03:06:42
Rating: 5
Comment: Eos Fitness has great group exercise classes. The instructors are knowledgeable and motivating, and the classes are always fun and challenging. I especially enjoy the Body Pump classes taught by Nguyen Nguyen. He is an excellent instructor who always brings positive energy to the class. He is also very attentive to his students and provides helpful modifications for those who need them.

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Name: S***** G******
Date: 2024-05-03 02:45:09
Rating: 5
Comment: The only reason I come here is because of the group fitness classes and the instructors. The classes are so challenging and motivating. The instructors are encouraging and energetic! My favorite ones are Michelle, Gary, Heather, Amanda, and Karen. Big thank you to Phat for keeping the classes so organized, for your attention to detail, and always taking us (the members) into consideration.

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Name: C***** M******
Date: 2024-05-02 23:33:05
Rating: 5
Comment: Love my trainer. I do exercise regularly anyway but love the strength conditioning I am getting with Jackie and the workouts are varied and constantly interesting!!

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Name: D***** R****
Date: 2024-05-02 23:13:26
Rating: 5
Comment: Sarah Ops Manager at Santa Ana is most helpful. Give her a raise. Good help is hard to find.

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Name: G* M**
Date: 2024-05-01 20:17:26
Rating: 5
Comment: The weight and locker area are for the most part clean. Parking is never an issue. Greg is usually at the front desk. He always greets you with a welcoming smile without fail. Always helpful and cheerful. Keep it up the Homie Greg!

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Name: J**** B**********
Date: 2024-05-01 19:34:22
Rating: 5
Comment: My personal trainer Michael is amazing and I would recommend him to anyone. Very patient and knows how to build a session so it feels satisfying throughout but leaves to walking out shaky because you did so much! Also he is one of those almost creepy nice and positive people so he just makes you happier.

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Name: H**** R***
Date: 2024-05-01 15:30:57
Rating: 5
Comment: I love coming for an early morning workout before my work day!!The ASSISTANT MANAGER Sarah is so awesome!!! She’s always greeting everyone and willing to help even when she is so busy performing her managerial duties. I love being able to see her every morning.

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Name: A***** S******
Date: 2024-05-01 15:19:14
Rating: 4
Comment: Overall for what you pay per month is worth the price. Satisfied with my experience. My only recommendation is to get rid of the theatre room and place more squat racks.

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Name: R***** G*****
Date: 2024-05-01 06:22:11
Rating: 4
Comment: Nice place but the only reason I rated it 4 it’s because their AC is not working and it’s not even summer time yet.

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Name: a***** D*****
Date: 2024-05-01 04:50:53
Rating: 5
Comment: I love this gym. Everyone is so nice and friendly. As soon as you walk in you are being greeted, I really appreciate that. Overall the gym is nice, the classes that they offer are really helpful too. Thank you EOS!

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Name: r***** r*
Date: 2024-05-01 04:22:21
Rating: 5
Comment: Hung is amazing ! He has so much energy that makes me try my best when I attend his clas! He pushes me to my limits 😊

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Name: A**** D*****
Date: 2024-04-26 00:19:42
Rating: 5
Comment: Good management…. great price….. great memories made… all at EOS Fitness!

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Name: B**** M********
Date: 2024-04-09 00:35:06
Rating: 5
Comment: Sarah’s warm welcome and daily ‘Question of the Day’ make my gym visits something to look forward to. Great vibes, great workouts. Highly recommend!

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Name: J****** R****
Date: 2024-04-07 13:45:25
Rating: 5
Comment: Sarah is sooo awesome. I am big on customer service and if I could give 100 Stars I would do it 10x because she is that good.

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Name: N*****
Date: 2024-04-06 23:27:38
Rating: 5
Comment: I have to shout out Edith because she was very attentive during my visit. I was in the sauna and she came to check up on the temperature which usually no one does but I appreciated that and very nice. Love this location!

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Name: D**** J**
Date: 2024-04-05 04:03:58
Rating: 1
Comment: WORST GYM EVER EOS!! WOW BEYOND DIRTY AND ALWAYS MESSY FLOORS DIRTY RESTROOMS AND TRASH EVERYWHERE AND ON TOP OF THAT THE STAFF IS EXTREMELY RUDE THE MAIN RUDE EMPLOYEE IS DANI/DANIELLE SHE WEARS GLASSES SHE IS SO RUDE SHE ALWAYS WEARS CROCKS TO WORK! SHE IS JUST TALKING TO THE STAFF AND IGNORES THE GUESTS SHE NEEDS TO BE REPLACED ASAP! THE MACHINES ARE ALWAYS BROKEN THE INTERNET DOESNT WORK AND THE STAFF ACTS LIKE THERE AT A BACK YARD BBQ! THEY ALL ACT LIKE THERE ENJOYING THERE DAY OFF AT THE BEACH ALL FOCUSED ON THEMSELVES AND NOT ON THE GUESTS!CORPORATE OFFICE SEND SOME BETTER EMPLOYEES OR HIRE BETTER PEOPLE TO BE WORKING AT EOS SANTA ANA! I WILL CANCEL ❌ MY MEMBERSHIP THIS WEEK WITH MY 5 FAMILY MEMBERS AE ALL HAVE MEMBERSHIP WE WILL ALL ❌ CANCEL!! DONT GO HERE 🚫 PLEASE

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Name: m****** m*****
Date: 2024-04-04 15:10:52
Rating: 1
Comment: Lots of 5 start reviews they probably asked people to do since their rating was below 3 at one point - dont buy into those.Cancelled my membership in person like I was told in October. They continued to charge my card every month since. Didnt contact me until April to address. 6 months later.Gym is dirty, have never seen them clean other than dust the floor. Equipment is old, lots of broken machines or bad padding. Super busy all hours. Personal training program is a money scheme. The trainers all quit, I had 4 within a month period. Its a contract so you cant cancel it.Received runaround from gym management. Never signing up for EOS nor will I recommend it to anyone.0 stars.

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Name: F**** T*****
Date: 2024-03-30 18:37:22
Rating: 1
Comment: Update: Thought Id try the gym again but not much has changed. Unfortunately, very disappointing Equipment is worse than before. See picture, missing buttons on treadmill. Paper towel dispensers broken, wow..and they keep opening new gyms..Older postWell priced however they dont have enough of the most popular machines...it takes them months to repair machines.. staff stay up front chit chatting and dont walk around so that customers cam alert them of issues...you have to walk over to them..they say thank you and then never do anything. If you0 are busy and dont have time to wait around for machines definitely not the gym for you.

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Name: A****
Date: 2024-03-28 21:17:49
Rating: 5
Comment: Good local gym, very friendly and interactive. Would recommend for the ambiance and environment.

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Name: J***** I*****
Date: 2024-03-27 22:22:34
Rating: 5
Comment: 1st time coming at this location at nightI was greeted very respectfully from GregHe is always keeping the place clean highly recommended family and friends to join all because Greg positive attitude and very hard worker keep up the good work Greg

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Name: A** F*******
Date: 2024-03-27 19:51:30
Rating: 5
Comment: Love this location!! Especially the Zumba instructor Ronaldo with his good vibe and up-to-date music!!

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Name: C**** S****
Date: 2024-03-27 17:41:12
Rating: 5
Comment: I truly love the 24/7 gym hours but most importantly to me is my Zumba instructor Ronaldo he always goes above and beyond for his students. I signed up after trying his class!!

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Name: O**** H
Date: 2024-03-27 11:16:42
Rating: 5
Comment: Sweet gym for my late night workouts. Good amount of free weights, and the sauna always helps with my recovery. Plus, the staff are great. Greg at the front desk holding it down. He always keeps up the good vibes and is always respectful. Ill be holding on to my membership.

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Name: J****** G****
Date: 2024-03-27 06:14:27
Rating: 5
Comment: Greg is always very kind. When ever I come in he greets me with an upbeat attitude & whenever I leave he always makes sure to thank me for coming. He always makes my visits very pleasant.

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Name: R*** M*******
Date: 2024-03-27 02:28:39
Rating: 5
Comment: Really enjoy working out at EOS Santa Ana. People are warm welcoming especially Ester and Dani and the front desk. They go the extra mile to increase the gym experience.

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Name: N*** V*****
Date: 2024-03-27 02:15:26
Rating: 5
Comment: Love this gym!!! The equipment is actually really nice and the people are chill🤙10/10 would recommend you’d go.

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Name: D*** D*****
Date: 2024-03-27 00:56:47
Rating: 5
Comment: I lovvvvee this gym!! I’ve going here for almost 2 months and the staff here are so sweet and nice!! Especially Esther, LOVE THAT GIRLLLL..

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Name: A***** G*****
Date: 2024-03-26 19:23:56
Rating: 5
Comment: Love going to EŌS! Staff is always super friendly and helpful. Definitely recommend joining this gym!

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Name: J***** I*****
Date: 2024-03-26 02:41:52
Rating: 5
Comment: Thank you Greg for being so helpfulGreat customer service always keeping the place clean … always in a positive attitudeGreg thank you

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Name: V****** B******
Date: 2024-03-25 21:30:30
Rating: 5
Comment: Greg was so nice and helpful and the gym is super clean (:

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Name: E***** G*******
Date: 2024-03-20 23:35:28
Rating: 1
Comment: Daniella & Josiah were very rude hanging up in my face when I called to make a kids club reservation. I am cancelling my membership with them just because of the bad customer service I’d rather pay more for 24 hour fitness than be treated like that. Daniella also refused to let me speak w/ a supervisor, claiming that one was not present, but told me I have to come cancel my membership w/ a supervisor in person. Then she mentioned there would be a supervisor there today until 8:00pm. Horrible customer service.

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Name: M****** M*****
Date: 2024-03-17 08:47:41
Rating: 1
Comment: Cancelled my membership in October by going in person like Sarah and Kayla told me to and they have been charging my account every month since. I just found all the fees today by accident when reviewing my statements. This place is a scam and money grab. Check your statements. Half a year later and they still are trying to take money from my account.

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Name: L****** H********
Date: 2024-03-12 06:13:34
Rating: 5
Comment: This location has plenty of squat racks and its nice and wide open. My only complaint is, there is never parking. I have to drive around for 15 minutes sometimes just to find parking.

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Name: R***** C*******
Date: 2024-03-07 20:15:26
Rating: 3
Comment: I’ve been going to EŌS for a few years now and I recently changed my membership but I’ve been having some issues with payments. Sarah @ Santa Ana/Tustin & Jackie @Fullerton really went above and beyond in helping me fix my payments issues. Overall, I love this gym - they have everything from pool, sauna, squat racks, etc for an affordable price :)One thing I do wish they’d change is during busy hours — It would be nice to have an employee re-rack weights cause people leave them around everywhere.

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Name: A** P*
Date: 2024-02-27 19:52:51
Rating: 1
Comment: When it comes to downgrading or getting out of the agreement they scam you hard with the fees just like any other gym they say they cancel it but charge you cancellation fee the men’s bathrooms always smell, when your showering and somebody flushes the water stops kinda ghetto if you ask me, the saunas are always broken or being fixed the perks for the black card anyone can be used if you have the basic member ship just stick to the basic member ship avoid all the extra fees not worth it

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Name: A***** G******
Date: 2024-02-27 04:52:44
Rating: 5
Comment: The best gym equipment, excellent costumer service and extraordinary classes every day, a pleasure to do my workouts at EoS Fitness!!!

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Name: R******** G*****
Date: 2024-02-23 20:34:40
Rating: 5
Comment: I have Been Coming to Eos for about 2 years now and honestly i love this gym so much, Sarah is the sweetest and most helpful manager . She is always ready to help out and is always on top of everything. give this girl a raise, she is the reason Im excited to come workout at 5am everyday lol Thank you again sarah for all of your hard work

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Name: l***** t** r****
Date: 2024-02-23 16:45:30
Rating: 5
Comment: First time visiting this gym, and definitely will be coming back. The machines and weights are all organized, which make your workout easier! I was taking care of my nephew and wanted to workout, and the kids club there made it super convenient. The kids club manager Bree was super helpful, and left a good impression on my nephew while I was working out. Thank you Bree for making my workout convenient for my nephew and I.

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Name: B***** S******
Date: 2024-02-23 12:36:12
Rating: 5
Comment: Recently new to the gym, and I’ve always felt so welcomed by Greg. He’s very friendly even at 4 in the morning. He’s always willing to help me with any questions I have or recommendations for pre workout drinks and what not. He’s definitely one of my favorite EOS employees.

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Name: S******* G*****
Date: 2024-02-23 12:04:25
Rating: 5
Comment: Shoutout to Greg! Positive energy and attitude, always makes you feel welcome as you arrive very helpful with any questions you may have. Love this location.

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Name: B******* I******
Date: 2024-02-23 09:43:53
Rating: 5
Comment: Gym is great, Greg is one of the greatest people there! Always so helpful andkind to everyone

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Name: A*** R********
Date: 2024-02-23 09:20:27
Rating: 5
Comment: It’s insane how the overnight employee, Greg, works on Thursday nights and still shows up on Friday evenings with the highest energy. Hes the first person I see when I come in late at night and I know it’s going to be a chill night. Super friendly and always on top of his work. The environment is always kept clean and everyone notices during night workouts. Greg and Tony are the reason that I won’t ever switch gyms!

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Name: R*** L******
Date: 2024-02-23 07:59:24
Rating: 5
Comment: When I signed up Greg helped me. He is super friendly and full of energy. Every-time I go gym; I am received with a huge smile from ear to ear. He is super talkative and makes one feel welcomed every single time. I have witness that his customer service is top notch not just with me, but with every one who enters! If you are thinking of joining. Just do it! You won’t regret it 🙌🏽

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Name: A*** Y***
Date: 2024-02-23 07:34:50
Rating: 5
Comment: Shout out to Greg always a positive vibe and energy any time I see him 🤠

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Name: w***** d****
Date: 2024-02-23 07:26:11
Rating: 5
Comment: Greg Best front desk !Smile attitude helping out good personality and friendly

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Name: H*** H******
Date: 2024-02-23 07:24:24
Rating: 5
Comment: Greg is always smiling. I always can’t wait to say hi and bye to him before and after every workout.

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Name: J**** M*****
Date: 2024-02-23 07:21:06
Rating: 5
Comment: Greg has best the customer I ever encountered. If there ever was an Employee of the year I’d nominate him for sure. This dude never misses, always greets you when you walk in. If you ever feeling down and unmotivated this the guy that will uplift you.

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Name: J*** V*****
Date: 2024-02-23 06:54:48
Rating: 4
Comment: This place is great dont get me wrong. I do however come across the instances in which it lacks cleanliness and dispensaries at night. Greg is has always been on top of it when he clocks in so that we can workout in a clean environment.

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Name: I***** A******
Date: 2024-02-23 06:16:07
Rating: 5
Comment: Dani is extremely helpful and has amazing customer service! she is always helpful when questions arise. we appreciate her! super friendly!!

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Name: S**** G*******
Date: 2024-02-23 04:51:37
Rating: 5
Comment: Dani is the best front desk ever and is so sweet she’s literally my favorite and always is so friendly

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Name: L*** V******
Date: 2024-02-23 04:13:26
Rating: 5
Comment: Danny is the best and always so welcoming when I come into the gym my favorite receptionist! 🫶🏽

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Name: D****** M*****
Date: 2024-02-23 04:12:51
Rating: 5
Comment: One of the best gyms I’ve been too since starting my fitness journey 3 years ago. Sauna is the best 🤌🏻 and also our receptionist Dani 🫶🏻

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Name: C****** R********
Date: 2024-02-23 04:04:44
Rating: 5
Comment: Really welcoming environment. Love the workers, Dani always greets my friend and I and has an amazing attitude

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Name: A******** r*******
Date: 2024-02-23 04:04:37
Rating: 5
Comment: Great experience, Dani is always very welcoming and helpful. Always has a smile and is very kind.

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Name: Y*** V*********
Date: 2024-02-23 03:46:48
Rating: 5
Comment: Adam & Lavender are very nice & helpful. They gave us a free t-shirt !! :)

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Name: C**** J*******
Date: 2024-02-23 03:28:23
Rating: 5
Comment: William is the absolute best! The gym also has the best teachers around! Shout out to Rachel and Graciella!

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Name: L**** N***
Date: 2024-02-23 02:29:12
Rating: 5
Comment: Been going for a year and everytime i see the front desk receptionist Dani, she is always sooo nice and friendly and polite, never hesitates to make sure we’re doing ok whenever she goes to check out if anything needs to be picked up or re racked! Such amazing costumer service!

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Name: S***** T*****
Date: 2024-02-23 01:38:01
Rating: 5
Comment: Just came here for my first time and sam was very helpful and helped me get my guest pass. excellent service. i highly recommend.

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Name: t***** w*****
Date: 2024-02-23 00:38:04
Rating: 5
Comment: Kayla is an amazing trainer she makes me super excited to come in and work out!! We love Kayla!! Literal queen!!!

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Name: C********** L*******
Date: 2024-02-22 21:07:05
Rating: 5
Comment: Staff is great. Manager is super nice and I appreciate it always being clean here

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Name: d***** t****
Date: 2024-02-22 13:59:45
Rating: 5
Comment: Been coming to EOS for about two years now it’s an awesome place to come work out, every morning I come in Greg is always in the front desk greeting me with a smile.

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Name: L****** R********
Date: 2024-02-22 07:49:41
Rating: 5
Comment: Greg is awesome he’s nice. So is angel aka Tony pretty cool dude if I do say so myself they ensure gym membership safety.

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Name: P********
Date: 2024-02-22 07:40:28
Rating: 5
Comment: Greg is the reason this gym is getting 5 stars from me. He is so friendly, warm, welcoming, and keeps the gym super clean and organized! Other EOS locations have weights scattered everywhere, and employees who don’t even acknowledge you. If every location had a Greg, EOS ratings would be 5 stars across the board

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Name: A**** L****
Date: 2024-02-22 01:28:37
Rating: 5
Comment: Dani is someone who is super welcoming everytime I enter the building before my workout!

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Name: E*** M*******
Date: 2024-02-21 22:18:48
Rating: 5
Comment: Shout out to Daniella!!! She is amazing and so kind, she greets me every time that me and my boyfriend come in!! :) HUGE THANKS TO DANIELLA!!

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Name: B****** P*******
Date: 2024-02-21 22:18:27
Rating: 5
Comment: Customer service is excellent! The girl up front Daniela is so funny and kind!! 10/10 recommend!

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Name: A** F*****
Date: 2024-02-21 21:17:46
Rating: 5
Comment: Love coming here for workouts and Dani at the front desk has been super helpful with any questions I may have definitely coming back regularly

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Name: S***** L****
Date: 2024-02-21 21:05:13
Rating: 5
Comment: I’ve been going here for over a year and personally I love it. It gets full at peak time around 5pm but honestly what gym doesnt? The staff are friendly and the equipment is in good shape, not run down. It also doesnt smell in here which is great. I would recommend for the price.

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Name: J*** Z*******
Date: 2024-02-21 11:08:26
Rating: 5
Comment: The cute over night guy Greg with a nice smileSaw that I hurt my finger on the sauna doorAnd offered me an ice packSuper good guy

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Name: J******
Date: 2024-02-21 07:26:59
Rating: 5
Comment: HIGHLY RECOMMEND THIS GYMTHE STAFF IS GREAT ESPECIALLY GREGIF I HAVE ANY QUESTIONS OR CONCERNS GREG IS ALWAYS HAPPY TO HELPVERY RESPECTFULPOSITIVE ATTITUDETALKS TO OTHER TO SEE IF THEY NEED ANYTHINGHE MADE THE SIGNING UP PROCESS SO EASY

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Name: S******* P*****
Date: 2024-02-20 00:03:31
Rating: 5
Comment: I joined the EōS fitness in Santa Ana about a month ago. Sarah the front office manager was very friendly and helpful to me when I had login issues. The place is clean and very welcoming!

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Name: P**** E*******
Date: 2024-02-18 21:40:43
Rating: 1
Comment: Went in to cancel my membership at the Santa Ana location and the receptionist stated the policy is they charge me another month and I would be set to go. I let her know my month is not due yet as I am billed on the 26th of every month. She stated the policy for cancellation is that they would have to charge me another month. Rather than $100-$200 to cancel, it makes no sense as I’m not even due yet, and I had confirmed when signing up that I would not be charged for any additional charges or a cancellation fee. When in fact that is a cancellation fee of an additional month. The only reason why I signed up was due to the fact that I kept asking about the cancellation policy and I kept being assured there would be no more charges and I can cancel the same month and be done with it and no longer have to pay anything else. Now I go in only to find out I am in fact being charged extra when I’m cancelling for a reason, I can no longer pay for the service. How am I expected to pay for another month when I can’t afford it? Make it make sense please. I only wish the employee who signed me up was honest from the start so I knew to cancel two months in advanced rather than mid-month and still be charged regardless.

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Name: J***** M******
Date: 2024-02-18 11:15:21
Rating: 5
Comment: Alex and Adam do a great job Just a side note my wife Sandy wanted to say Thank you she forgot her phone and Ace let her in They are really great NH NL HP before church she cleaned his feet with her hair and oil Rhonda ONeill $1k

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Name: J** C****
Date: 2024-02-09 06:18:42
Rating: 5
Comment: I have been coming here for about 6 months with a friend of mine who has been a member for two years. I like the gym and we come here at differant times, but it could use more tidying up in between shift changes... But, when we attend at night there is always Greggggg!!! He is always on the job and has great customer service! 👍 Wether its refilling the stations or just a small conversation exchange, he geniunely makes guests feel welcomed.

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Name: T*** W*******
Date: 2024-02-07 18:33:23
Rating: 5
Comment: Eos is wonderful, with a great gym and sauna, it had everything that I need. I was warmly greeted by Gustavo who easily convinced me to get a membership. He was extremely friendly, kind, and not pushy at all. He just gave me a tour and explained the different memberships and made it totally easy to want to join. He’s always nice to me when I walk in and makes the gym feel like home. Thanks Gustavo!!!

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Name: a** a**
Date: 2024-02-06 19:54:28
Rating: 1
Comment: The gym is fine but the manager (Asian girl) is rude and useless. She has fired every good maintenance person from this gym. She is very unpleasant. They really need a new manager.

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Name: S***** M*******
Date: 2024-02-06 19:30:28
Rating: 5
Comment: I love EOS gym.They have friendly staff and guest.Sarah the assistant manager is always helpfulWas willing to take time to show me where a few machines could be found and helped me with a few billing problems.I hardly ever struggle to find the machines I need when I go in here. And to top it off The price is unbeatable for what they have to offer :)

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Name: j*** p****
Date: 2024-02-06 02:29:58
Rating: 5
Comment: Great place to work out. Not usually busy when I go in. Machines usually good and running

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Name: F****** C*******
Date: 2024-01-29 22:57:43
Rating: 4
Comment: Well, I went there to get a membership and they were not being very friendly at all. They did push me off to another person who showed me around.

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Name: D**** F****
Date: 2024-01-24 17:18:26
Rating: 1
Comment: BUYER BEWARE: BAIT AND SWITCHThis business lied, and stole from me. They do not care about their services. They only care about your money.I bought two memberships with a saleswoman who insisted that the first month could operate as a trial, through their low charge promotional offers. I asked if I could cancel on the last day of the month if I was not satisfied, without suffering the annual charges. She said yes. However, she was well aware of the 30 day notice condition, which dictates that all charges scheduled 30 days in the future will be charged against a given account, even if the account is canceled. Their free month is bait and switch -- you will be charged the annual fee. This lie pervades their home page, their lips, and now my finances.They are charging me hundreds of dollars for services unrendered. Do not let them do this to you. Go somewhere genuine that values their service above your money for your fitness needs.

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Name: L****** S********
Date: 2024-01-15 17:40:34
Rating: 5
Comment: Darian is a great trainer. I am 76 and he is very patient and he knows my needs.Sarah is one of the Managers and is very professional, knowledgeable, and helpful. she has helped me with many issues. I am very pleased with this Santa Ana facility.

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Name: T***** G********
Date: 2024-01-11 02:20:50
Rating: 5
Comment: Cooper is an awesome trainer in Santa Ana. Im obese 350+lbs and I felt very welcome here with open arms. Gym is CLEAN it dont stink locker room is clean and all facilities properly maintained on an hourly basis.

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Name: S L S
Date: 2023-12-29 16:35:05
Rating: 3
Comment: This location charges one dollar every 20 minutes for parking thus a three star rating. This would greatly increase the cost of your gym membership coming to a location like this. I’m so glad in Arizona. There’s never a charge for parking.

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Name: G****** R********
Date: 2023-12-24 22:33:34
Rating: 2
Comment: Gustavo, a sales rep is a scummy guy. Tried getting my guest to sign up for a membership and telling me I dont have guest privileges, when I have always paid for it. Do not go to Gus/Gustavo for any of your membership needs. Sauna is always broken as well.

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Name: M***** B*****
Date: 2023-12-14 09:38:48
Rating: 3
Comment: This gym started off really nice super friendly staff and everyone wanted to join but now its dirty and looks rough the bathroom is always nasty no matter the time of day I go the pool area has literal alge along the sides and the hot tub there are drain flys everywhere and just seems to be like the forgotten middle child of the gym people even go in the pool area to change...they have locker rooms wich in them selves are gross trash everywhere for that Ive even seen men in their boxers jump in the hot tub right after a work of NOT RINSED OFF plus side the staff is pretty chill but dont seem worried when you bring complaints to them

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Name: O**** L***
Date: 2023-12-08 21:20:15
Rating: 1
Comment: I come in everyday and sign in with my gym bro’s guest number and it always worked. The one time I come with only 30-35 min to work it they make me make an account because the guest pass had expired, which I was totally cool with, I told them can I do it after my workout? Or just write down all my info, BRI, specifically, forced me to make an account with a VIP guest which I didn’t want or need since I was a guest with another number/ member and even he wasn’t a VIP. Then here everyone is telling me to make an account with my limited time at gym, I was willing to accommodate my time and do it over the phone or like I said, write it down. But nope. Bri said it will be quick and it wasn’t, a good 5-8 min chuck was taken out of my workout time for one measly profile on their app, which I am not getting or could care less for. She did not care for my time or my needs and just made me sit there and give my info which could have easily been on a sticky note…Ridiculous service and they don’t accommodate your time or care. I was willing to accommodate, they didn’t.

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Name: L*** B******
Date: 2023-12-01 03:00:05
Rating: 1
Comment: I walked into this gym in September to cancel my membership, which I was told there was a 30 day policy so October payment was going to be processed which I was okay with . In November I noticed I got charged again and I kept calling about this and every conversation I had they told me they are taking care of it and my refund was on the way . Today I called and according to the representative there is no history but I do have the charge on my bank statement . I was trying my best to resolve this, I even asked to speak to a supervisor and I was out on a long hold and no one came to the phone .

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Name: G******* S*****
Date: 2023-10-19 23:25:26
Rating: 5
Comment: I enjoy coming to this EOS in Santa Ana. Usually, it isn’t too crowded in the mornings so I’m able to get my workout in. Also, Kim from the staff is awesome and always friendly!

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Name: S*** M******
Date: 2023-10-15 17:34:51
Rating: 2
Comment: I feel like I was mislead and now I’m stuck in this contract which I feel like they were deceiving and misleading. Please make sure you understand what you are signing up for but most of all be sure the person signing you up is making sure you understand what you will be paying for and the timeline of it as well. ASK is this a contract? Because their other word for contract is “commitment”.-upset client (personal training)

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Name: M*** E*****
Date: 2023-09-30 12:07:48
Rating: 1
Comment: Terrible gym...no military press racks, no hammer-strength machines, and no standing calve machines. VS the Las Vegas EoS gym, Tustin is a far cry for an excuse of a gym. Train here at your own risk and physical perrill.UPDATE TO KELLYS RESPONSE:I appreciate your response, Kelly, but unfortunately there is absolutely nothing you or EoS Fitness can do to rectify the issues I addressed, short of purchasing some Hammer Strength machines and one or more Military Press racks and a 21st century standing calve machine. And updating this locations lat/pulley stations. The current stations use rubber-coated dual line lat-bars which is an industry no-no. Theres too many negative remarks to make in so many areas. The person who designed and built this gym probably never went to or used one, ever. Not your fault.:-)

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Name: C******** F*****
Date: 2023-09-27 19:31:46
Rating: 1
Comment: If I could give it no stars I wouldSo basically I enrolled into this gym about a month ago I clearly asked when I was being enrolled if I was gonna get charged the annual fee upfront or with an amount or how did it work and the guy that was helping me told me that it wouldnt get billed until year from the date that I enrolled it so it wouldnt get billed until next year. So to my surprise 1st month comes up and I get billed that annual fee for $76+ I did call and explain basically what I clearly had asked. And why was I getting billed so early? So the girl on the phone just told me that it is what it is.I ended up canceling my membership on top of it always being full and. Having dirty bathrooms, I mean, its not wortit I rather just continue my membership with planet fitness and cancel with them.Dont waste your time this time its totally not worth it

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Name: J*** B******
Date: 2023-09-19 19:06:12
Rating: 1
Comment: WAY too many people, not enough equipment, constantly holding $.01 or $1 for the first month (Yes you have to pay the enrollment fee, annual fee, AND the monthly fee the following month) which then brings in MORE people and STILL NOT ENOUGH equipment. Even off-peak hours are busy; only good day to work out is Sunday. Canceling my membership today after 2.5 months (have to email corporate for this AND give them a 30 cancelation notice). Ill pay more for MUCH BETTER GYMS. Good luck.PS...It would be a Zero star but wont give me the option.

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Name: S****** B****
Date: 2023-09-04 00:12:42
Rating: 1
Comment: I went to eos fitness last Sunday because I had a free 7 day trial run. When I arrived I was greeted by a very rude customer service guy. Then sat down and told me the fees and did the tour of the gym. After sitting down once again to only tell me I can’t use the gym because my ID does not show orange, Santa Ana or Tustin! Which is stupid because I live in Tustin and my ID shows Tustin. I walked out and could not believe the audacity of this member service guy. I was referred and as soon as I left I also told my friend to not join. I later on received a text asking how my visit was and I flat out told them it was a horrible experience I’ve ever had at any gym. I will never go here let alone have my friend become a member here. You guys are the most unprofessional, rude people I’ve came across.

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Name: J*** L**
Date: 2023-08-29 15:28:36
Rating: 2
Comment: Very unsanitary gym, machines, benchs, and cup holders on stairmasters have paper towels stuffed in them. And theres been numerous times Ive tried to get paper towels to wipe down a piece equipment I was using and multiple dispensers are empty. Ive worked out at different EOS gyms before and I have to say Im not impressed with this installation. Hope a manager see this as this is unsat. Its evident daily inspections of equipment is not done, as Ive seen the same dirty paper towels stuffed in the cup holders of various cardio machines as well as benchs. If a gym is going to be open 24/7 it should still be expected to be cleaned.

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Name: C******** N
Date: 2023-08-22 03:56:15
Rating: 1
Comment: Watch out everyone. Thier slogan is Better gym, better price but in reality its just another scam. Got hit with a surprise fee and did they mention that when I signed up? Of course not.Im sticking to Classpass. At least they dont charge me unexpectedly when I use their gym pass. What a joke.

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Name: S***** H***
Date: 2023-08-15 15:54:50
Rating: 4
Comment: I love this gym. I started with weight lifting and cardio. Then switched up a little and started taking the pilates class with Rachel and the cycling class with hung /Kristen. I love the classes! The daycare is my favorite part . The ladies are all kind and patient. My daughters love them! They look forward to going to the gym with me. I give it 4 stars because the gym is a little on the small side and they could use more mirrors .

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Name: J*** R***
Date: 2023-08-10 04:26:36
Rating: 1
Comment: Ok, so to give some background. Me and my friend just moved from LA; so we’re looking for a gym, and this gym was close to our place so we decided to fill out the online 7 day free guest pass. When we get there we were forced to wait an additional 30 minutes and then had to fill it out again and once again had to wait for the manager. When the manager was taking too long one of the employees was nice enough to file us through As a guest. (That’s where the positives end) the gym is so humid, reeks of chlorine, crowded, and overall had an extremely not welcoming culture. On our way out the manager stopped us to Talk to us and Informed us that Because our IDs weren’t “local” we wouldn’t be allowed to sign up for our guest pass even though we had already filled out twice. He also wouldn’t elaborate on what the policy defines as local as I would have given him my school ID. It’s not like our IDs are from New York, they’re both California IDs but if I came in requesting to have a membership my non local ID would have been perfect I bet. I’ve been to a lot of gyms in my life and I confidently say this is one of the worst gyms I’ve been to. Except that one employee who realized his manager wasted our time. He was cool.

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Name: L**** E*******
Date: 2023-08-05 21:24:34
Rating: 1
Comment: I was a customer at rubios and a male manager in-front of me was very disrespectful towards the female team member. Trying to justify that his title as a Eos Manager should be given a discount ... After the female team member made it clear that no one gets discounts he started making comments out of pocket saying this is bad management I always get discounts . This type of entitled shouldnt even be given the position as a manager ... very rude and unprofessional

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Name: M****
Date: 2023-06-14 16:07:51
Rating: 1
Comment: I was watched while changing by someone FaceTiming a man on the phone in the locker room. I shared my concerns to Kim at the front desk that there was a girl currently FaceTiming with someone in the locker room, and it was directly facing me while I was changing. And then she turned around and tried to cover that she was talking to a man, but I found it really Uncomfortable and inconsiderate. I’ve been a long time member at EOS fitness and I find this unacceptable. Kim at the front desk said that the person can be facetiming as long as there’s no recording, but she didn’t want to correct the situation. I asked for the manager and she said the manager was running late. There was no action taken, sympathy/concern nor incident report was made. I think that customer service is lacking at this location. I just wanted to let you know this is what’s happening at this Santa Ana location and I’m going to consider going to another gym.

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Name: w**** m*****
Date: 2023-05-17 16:02:53
Rating: 4
Comment: Sarah H is a standout staff member. Clearly executive material. Engaging, responsive, intuitive, proactive demonstrations of skills to satisfy my needs and those of the other members I have witnessed.Equipment issues plague most gyms. However, preventative maintenance and immediate repairs require more than just their one facility services currently on staff.

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Name: b*** c**
Date: 2023-02-25 06:03:33
Rating: 1
Comment: Worst gym ever, never join their membership. Unable to cancel membership. I went to the gym in person to cancel my membership last year and their front desk staff helped me with the cancellation and told me it would take 30 days to process and the last charge would be next month. However, 2 months later I found out that they were still charging me. So I called them, and they said that there was no evidence to prove that I canceled my membership, so I asked if I can cancel on the phone now, can I receive notifications such as emails? They said no. So things like this can repeat over and over again and they can keep charging me money with no proof that I canceled my membership. They hung up my phone when I questioned their membership system and tried to discuss with their customer service.

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Name: I***** D***
Date: 2022-11-22 06:32:06
Rating: 1
Comment: Better gyms with better customer service, they don’t tell you how to cancel your membership, people at front desk suck at communicating, they are too lazy to get any sort of manager. People are being charged even though they wanted to cancel. Staff signs you up for memberships without customers consents, charging them in the future without notifying.

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Name: A****** P*******
Date: 2022-09-11 17:28:34
Rating: 1
Comment: The machines they have at this specific EOS is pretty decent. BUT their restrooms, specifically the mens is always very dirty!!The minute you walk into this gym it instantly smells like chlorine/pool area!Floors are constantly wet, enough for you to slip on. Smells horrific, and for some reason the younger adults in their tend to throw trash, make a scene in the restroom areas in particular to bother those using the restroom.Ventilation in the weightlifting area is not good if youre worried about that since the ceilings are very low.Gym is fairly small and compact, good luck getting to do anything on the 2nd floor near the free weigh area during rush hour. The best thing about this gym is just the parking and available food areas nearby is all I can say.EDIT: 9/10/22 THIS PLACE JUST GETS WORSE. LOOK HOW GROSS THEY LET THEIR ONLY SINKS IN THE MENS RESTROOM GETS

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Name: J*** O***
Date: 2022-06-22 15:47:49
Rating: 2
Comment: Update: I posted something on here 8 months that this place was great, and it was..key word WAS. I am not sure what has happened since, but they really let this place go. I cancelled my membership today 6/22/22. The upstairs area yesterday was a disaster. I am seriously surprised no one broke their ankle or had a more severe accident. The dumbbells and free weights were everywhere literally. It was disgusting. I shouldve taken a picture and post it how horrible it was. The hazard behind the weights, mats, and other equipment laying about the area really made the area unclean and above all unsafe. I was trying to use the sled and its like I had a sign on my head saying yes please get on my way and dont move. They really need to dedicate certain areas to specific work outs. Like the sled yard should be dedicated to the sled, there is plenty of other space and please dont give me the space should be shared by everyone because when there is no dedicated area, injuries are prone to happen. In addition, a member came in with his small rubber hand ball and was throwing it against the target on the wall at the upper deck area; a serious hazard, and to make matter worse two of the staff members saw this member throwing it against the wall and saw how hazardous it was, and said absolutely nothing. Why are staff so timid to say anything. The safety hazards are growing by the day. I feel horrible leaving this post because it WAS a good place. The staff overall is friendly, but they dont care anymore. The cleaning crew, I see them struggle keeping the place tidy and he is always always friendly and helpful. What happened to you guys? Did you stop caring? It sure seem that way. I seriously have to question if you even take your 640+ capacity seriously because it has been its worse. its so dismal, depressing to see such a good place fall apart.

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Name: Z**** R*
Date: 2022-05-16 00:44:09
Rating: 5
Comment: Great gym for beginners and more experienced lifters. Its not costly with the least expensive plan being 10 dollars a month. It seems to be always packed and Id have to wait to use a machine or free waits most of the time but i dont mind waiting. Its kept clean and everyone there seems respectful and cleans after themselves.

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Name: A*****
Date: 2020-06-22 21:11:36
Rating: 4
Comment: Ive been a faithful 24 hour fitness member for as long as I can possibly remember, but I was looking to try out new places in an effort to break away and try something n.EOS fitness is a fairly new gym that has amazing prices. If you live near their gym, I can see this as being a practical alternative to LA and 24 hour fitness. I went for a 7-day pass and had very little complaints regarding the layout and machines.During covid, they have a touchless check in. You can either use their keychain ID or your cellphone. You will need a reservation up to 24 hours in advance and the cool part is you can do either 1 or 2 hour reservations.Cleanliness isnt really all there during this pandemic which is why they get 4 stars from me. Theres minimal signage to encourage social distancing so people just assume that every machine is open. News flash: it isnt. But they dont have people monitoring or sanitizing as well so its a huge free for all and Petri dish.Still, Id be willing to give it another shot as I am intrigued by their sauna and other amenities. Overall, Id consider this to be a great value for those who want to work out and I believe their highest tier is only $25/mo which includes buddy privileges. Always a benefit.Oh yeah... one thing I wanted to add is that their sales team is terrible. I only got 1 text throughout my 7 day trial asking for assistance on how to get signed up for their membership.