Bay Club Santa Clara

Address: 3250 Central Expy, Santa Clara, CA 95051, United States
Phone: +1 408-738-2582
Services: Service options: Outdoor services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Basketball court, Has a tennis court, Sauna, Swimming pool, Toilets, Wi-Fi,
Planning: Membership required,
Children: Good for kids,

Category: Fitness center
Rating: 4.1
Site: https://bayclubs.com/santaclara/
Worktime:
DayTime
Monday6 AM–10 PM
Tuesday6 AM–10 PM
Wednesday6 AM–10 PM
Thursday6 AM–10 PM
Friday6 AM–10 PM
Saturday7 AM–8 PM
Sunday7 AM–8 PM



Name: A******
Date: 2024-06-06 14:33:29
Rating: 2
Comment: Two stars for the outdoor pools and sauna but not sure if it’s worth the cost. They increase membership fees at least once a year. When we started here in 2022 we were paying half of what we are now in 2024. So membership fees have around doubled and the value is no longer what it was. If there were alternatives in the area we’d check out them out but this is the only facility of its type and that’s probably why they can charge now they do. Also very unwilling to work with federal and state service members regarding federal and state obligations (won’t freeze membership for deployments, months away from home, etc). This location doesn’t have any child care available at all (free or for a fee) so you won’t be able to come here with a young child while you workout or swim. Overall unimpressed with the customer service provided but there’s really no other option in the area. If you sign up here expect your fees to increase yearly at a minimum.
Name: D****** R**
Date: 2024-05-31 22:27:28
Rating: 1
Comment: UPDATE :I should probably take one star away .The club has been increasing dues every year and sometimes 2 times a year. This year the cost went up by more than 50%. That’s way higher than inflation!And - I don’t see a single improvement for the facility . Except They added someGym equipment that most of the members don’t care about2 stars goes to the facility . It’s great .The staff is horrible when it comes to taking feedback or even just responding to an email or phone call ! They just don’t care .If you want to reserve tennis courts, good luck with that . You will never ever find one in the evening . They let USTA reserved courts a year in advance and they take up ALL the courts all year round . It’s a joke that they charge us an arm and leg for the fee and give such horrible customer service . I am reconsidering my membershipy. I may just take my business somewhere else and so should you !
Name: E***** L**
Date: 2024-05-25 04:29:37
Rating: 1
Comment: Bay Club Santa Clara needs to improve their indoor air quality, especially during peak usage hours in the Mind Body Studio and womens lounge.The Mind Bidy Studio has no ventilation to the outside, the corner fan is super loud and outdated and it doesnt blow the air out at all !Its dreadful to cramp classes in this small studio with poor quality air and loud adjacent West Side speakers noise!!I felt bad for the hard working instructors who had to teach under such lousy condition.Hope the management could install new AC/heater, a fan, and a microphone headset for instructor.
Click here to view more comments
Name: P****
Date: 2024-05-15 06:31:33
Rating: 5
Comment: One of my favorite gyms! Two swimming pools and spacious workout area. Nice sauna and steam room. Also has basketball court and ping pong tables. And many Tennis Courts, always clean and friendly staff
PhotoPhotoPhoto
PhotoPhotoPhoto
PhotoPhotoPhoto
PhotoPhotoPhoto
Photo
Name: P**** B***
Date: 2024-05-02 13:54:51
Rating: 1
Comment: This gym increases monthly fees without notice. Be careful.
Name: Y**** Q**
Date: 2024-04-25 02:59:17
Rating: 5
Comment: Really helpful and efficient front desk staffs!!
Name: D**** T*****
Date: 2024-04-23 04:20:05
Rating: 2
Comment: Its an expensive club, but its worth the price if you really love sports and fitness. The instructors are actually all really good and professional. I am actually surprised, in a good way, how good the instructors are. Its not normal for a gym to have good instructors for different disciplines, but this place seems different... gym equipment and facilities have spin bike from 2017 (and were left outdoor during the pandemic for a couple of years so are all half broken). Overall place is rather crowded but I guess is normal for Silicon Valley.
PhotoPhotoPhoto
Name: R**** S****
Date: 2024-03-21 02:00:58
Rating: 4
Comment: Equipment is in excellent shape and available. Great trainers as well.
Name: S****** M*
Date: 2024-03-20 01:12:46
Rating: 2
Comment: Staff is friendly and the selection of facilities are decent. However, you have to pay extra to get access of racquet sports. Even this access is a 2nd class citizen. For example, the tennis courts are constantly booked by USTA. It is so hard to secure a slot. Im looking for other options now and will cancel once an alternative is found.
Photo
Name: B***** B
Date: 2024-03-18 20:54:10
Rating: 1
Comment: Most of the staff is pretty rude and lack customer service. Jade Xiao, the rudest trainer IVE EVER MET. People just step in a wrong class and she was like what are you guys doing with a very sharpe tone.
Name: D*** K******
Date: 2024-03-08 05:44:50
Rating: 1
Comment: Not a fan of this organization or this club. I’ve been a member on and off since it was the Decathlon Club and since, over the many years, it’s been part of Bay Clubs it’s gone downhill. The lockers got worse, the hot tub went away in a redesign, and it seemed like it was half-completed under construction all the while I was paying full dues for a partial facility but thanked for my patience. The new pool they put a few years ago is quite nice. Parking is tight.Worst of all when I eventually wanted to cancel they played games with billing cycles, effective days and such result in me being asked for pay for 55 days more after my cancellation request was finally processed (a delay they helped introduce). Unethical policies from a business model that thrives on memberships that go unused and making them hard to cancel.
Name: A*** T********
Date: 2024-01-24 03:43:43
Rating: 1
Comment: The amount and the quality of the leg workout equipment is below what you see in a cheap motel. Emailed the manager asking if there is a plan to add. No answer, not even sorry no plan. But they sent me 2 emails asking why when I quit!
Name: M*
Date: 2024-01-19 03:41:49
Rating: 5
Comment: New facility. Nothing bad - just needs a cafe!
Name: b***** k******
Date: 2024-01-01 09:22:22
Rating: 3
Comment: The place is a nice fitness centre with some additional classes like gym bike and swim
Name: H P
Date: 2023-12-23 20:43:38
Rating: 1
Comment: Sudden and dramatic price increase and do not provide us with time to prepare
Name: R*** E****
Date: 2023-12-08 23:27:27
Rating: 5
Comment: Very nice, upscale club.
Name: S******* B***** a** E***************
Date: 2023-12-02 18:34:02
Rating: 4
Comment: This gym has a lot of amenities. I think they could work on details of cleanliness. Staff is friendly. I love the classes.
Name: H*** L*
Date: 2023-10-14 21:53:49
Rating: 5
Comment: Great space, service, environment, super powerful, optimistic…
Name: S** W***
Date: 2023-10-04 14:49:05
Rating: 5
Comment: Full service (no Spa); child care; indoor/ out door weight room; tennis courts; basketball court; studios; suana; steam; outdoor jacuzzi.They could clean th studio floor more often.
Name: M**** G******
Date: 2023-10-04 05:50:34
Rating: 5
Comment: Awesome place for your day to day fitness needs, gym, weights, cardio, swimming, tennis, pickle ball, basketball, fitness classes, yoga, cycling - it has it all!
Name: T*** Y**** (************
Date: 2023-08-26 22:16:04
Rating: 5
Comment: We chose the Bay Club to play pickleball with 4 teams from work as a team builder. The folks who worked here were super friendly and fun! Our instructors were great at teaching newbies the rules of the game and they made the whole experience fun. The club is very nice, visually appealing and appeared to have some sort of summer camp going on which I thought was cool for the kids. The pool, courts and facilities were all very clean. The women’s locker room and showers were very nice, spacious and clean. All in all, we had a great time. If I lived in the area, I’d definitely get a family membership at this club.
Name: A*** E********
Date: 2023-08-21 02:31:55
Rating: 4
Comment: Lots of good equipment - stair climbers, treadmills, weight machines, free weights, space for floor exercises. All the classes are free - yoga, HIIT, Les Mills. Not the least, two fabulous swimming pools.
Name: B**** M********
Date: 2023-08-16 16:54:27
Rating: 1
Comment: Worst bayclub I ever been to. most of the front desk staff is pretty rude and lack customer service.  They (the front desk staff) rarely displayed a welcoming demeanor. I dealt with Sarah blue eyes blonde short hair and she kind of came off rude and a little over aggressive when trying to notify me about my membership. she told me membership called and left a voice-mail that I never received and gave me false information in regards to speaking with membership service. I didnt really appreciate the tone she used and the lack of help that she gave. Not sure if it was the color of my skin or if she was having a bad day but she literally watched me as I came inside to scan. She watched me so much she didnt even look at the other person that scanned ahead of me. Bay clubs cost way too much as is, but no one should pay those prices for rude service like that. I dont recommend this club for anyway! Especially someone of color!
Name: Y L
Date: 2023-07-24 00:51:50
Rating: 1
Comment: 1. Major hazardous indoor stale air alert, especially in the evening!!!2. Poor cleaning in womens lounge, with towels and trash thrown everywhere.3. Many broken hand-held showers wasting lots of water from broken pipes.Last Monday evening, the yoga studio was in a dreadful situation... with a room full of members cramped in a small studio, it was very hot with stuffy/stale air. Besides, the loud speaker music/noise from the adjacent West Side classes totally interfered with the yoga classs tranquility.Really hope the management would address the above problems. After all, it is a beautiful facility. I hope things would be better with improved management, so members would not suffer.
Name: T***** L*******
Date: 2023-07-04 22:59:09
Rating: 4
Comment: Forever being renovated inside the gym area and entrance. A number of outdoor pickleball courts may have taken over some of the tennis courts.Many former professional events held here at one time. Beautiful guest bathrooms.
Name: J*** Z
Date: 2023-06-11 14:54:50
Rating: 3
Comment: Its parking lot is always busy. No fun to wasting time parking your car.
Name: M****** �***** Q
Date: 2023-05-29 01:33:10
Rating: 5
Comment: Great place to work out!
Name: v**** b*******
Date: 2023-05-28 18:41:13
Rating: 5
Comment: Mast
Name: F W
Date: 2023-05-21 13:44:41
Rating: 1
Comment: More crowded than gyms that cost a fraction of the price. Financially, it doesn’t add up.
Name: D***** G**
Date: 2023-05-17 23:12:41
Rating: 1
Comment: Ok, I decide to write a long review for you since you would like to discuss the customers concerns via google review.I was disappointed to give a one-star rating due to the inattentive service. When I attempted to cancel my membership, I had offered constructive feedback and suggestions for improvements, such as addressing the crowded conditions and limited parking, but, there was no acknowledgment of my concerns. I received no response for more than 10 days until I sent another follow up email. Communication was only re-established when I received a call informing me that my membership had been canceled, without any formal email or notification.And I was submitted all the necessary information well before the billing date, but it seems not working, I was charged for another extra month because they only replied to me after the billing statement date. I would understand you charged for another month per your policy but this extra two-month charges was due to your delay of response.Unwelcome services: the initial impression during the membership sign-up process was friendly and welcoming, but the experience afterward was quite the opposite. Some staff would ask me to scan my member barcode twice or request to see my face for verification because they were talking to someone else they just didnt pay attention. Regrettably, the front desk staff rarely displayed a welcoming demeanor.Overall, I am disheartened by the unsatisfactory service and lack of responsiveness at this place.
Name: L*** O*** G***** C*****
Date: 2023-05-01 06:31:09
Rating: 5
Comment: Very nice and there is everything to do exercises
Name: S* K*
Date: 2023-03-23 02:24:00
Rating: 1
Comment: The tennis court usually booked by USTA. I booked it 3 days in advance, and it got cancelled lately on my appointment date, and then USTA got the court?! How ridiculous?
Name: G*** G***
Date: 2023-03-17 15:37:08
Rating: 4
Comment: Great, but can get far too crowded. Theres often a wait time for swimming.
Name: A**** U********
Date: 2023-02-04 19:54:37
Rating: 1
Comment: This gym is worst of the worst and for the price I paid for my mom its crazy how they treated her. They have bunch of office employees who redirect you online for any help, like wth are you sitting there for? They make it so hard to use and so frustrating i would never recommend anyone go there.
Name: T**** S**
Date: 2023-01-25 05:40:31
Rating: 4
Comment: The only complaint is that they increase the price every year.
Name: A**** A****
Date: 2022-12-31 00:44:23
Rating: 5
Comment: Great facilities, has everything you need, easily one of the best gyms. The staff is helpful and provides great service.
Name: J*** G******
Date: 2022-11-18 21:53:42
Rating: 1
Comment: This branch has the WORST customer service. We initiated contact to cancel our membership in August. Months later and we are still getting charged. Based on the communication logs they keep (which only show when they respond to your communication, not when you initiate contact) there are weeks long lapses in which you cannot get anyone to reply to you. When you go in you are told to email. When you email you get no response. They accept no ownership and are not apologetic in the slightest - in other words, they make no effort at customer service. I would never recommend anyone join this Bay Club after the experience we have had.
Name: W**** L
Date: 2022-11-05 20:46:22
Rating: 2
Comment: Have enjoyed the fitness classes and renovated facilities in the past two months. The stars are for the super fun super positive class instructors.However today when I was using their shower room, the hot water was suddenly gone (completely cold water only), when I was covered by soap and shampoo unfortunately. I asked other people around and all showers were out of hot water. Without seeing any staff in the locker room that could help, we had to wait in wet until the hot water came back after a long time. But it was back for only 5 minutes and gone again. Eventually I had to finish the shower in complete cold water (it’s not a warm day today and now I kind feel a headache).No staff from the gym helped with the situation at all, nor they even noticed it. I told the front desk (2 people there) when I walked out, but they didn’t do anything or call any technician to check the hot water system. They just standing there said “You’re welcome. We’ll let the management know”. Not sure what they meant by “you’re welcome”, but obviously they didn’t feel sorry nor apologetic to give their customers a big cold shock.——————————-Adding something new about the front deck: I scanned my bar code and got in the gym normally today. But didn’t walk far, the front desk girl yelled at me and asked me to stop. When I turned around, she just questioned if the Asian man walking behind was together with me (I’m Asian too). I don’t know that guy at all, and was not aware of anyone behind me. If he got in without scanning his bar code, shouldn’t the front desk yell and stop him?? Why they didn’t question the white lady right before me if she’s with that guy? Such rude front desk and likely very racist.
Name: H**** K*
Date: 2022-10-24 04:55:59
Rating: 5
Comment: A gym suitable for the whole family to exercise togetherLove sunbathing by the pool in summerI like the bodystep and bodybump classes on Friday and the bodycombat classes on Sunday.I will come from thousands of miles away and seize every minute, dripping with sweat.Enjoy the pleasure of your maximum exercise heart rate soaring to the limitStaff friendly and helpfulBut I hope that in the post-epidemic eraAbility to extend business hours on weekday evenings
Photo
Name: Y***** S*********
Date: 2022-10-13 18:28:07
Rating: 5
Comment: Great facility to workout and take groupX classes.
Name: Z***** D***
Date: 2022-09-27 17:10:07
Rating: 4
Comment: Overall very nice place and nice staff.
Name: B***** G*****
Date: 2022-09-22 03:32:24
Rating: 5
Comment: The openess of those lockers and showers and the gym not as busy as my home gym made my day less stressful.
Name: R*** K**** M******
Date: 2022-09-19 16:03:29
Rating: 5
Comment: Excellent facilities and friendly staff.
Name: Y** X**
Date: 2022-09-12 05:29:59
Rating: 4
Comment: Good gym with nice and friendly staff. Basketball court is shared with Badminton occasionally.
Name: K******* R*****
Date: 2022-08-24 03:38:23
Rating: 1
Comment: Staff is unhelpful and will not assist you, will not answer questions or help in any way. Manager does not check vm. No one to help in memberships. Very poor customer service. Snobby people.
Photo
Name: K**
Date: 2022-08-20 21:05:46
Rating: 1
Comment: Classes- HORRIBLE classes arrangements. Not many classes comparing to Fremont’s campus.They are good giving excuses.Unqualified yoga instructors. The Chinese non English speaker female instructor likes to show off. Do they know the meaning of teaching?Layout- large campus with extreme lousy indoor layout. It is still in the 70’s construction configuration.No food / beverage station like other Bay Clubs
Name: A******* P*******
Date: 2022-08-12 19:10:01
Rating: 5
Comment: Great place to workout, play, yoga/meditate and socialize.
Name: �****
Date: 2022-08-10 01:13:24
Rating: 1
Comment: Finess smaller than you think, not much facilities even compared to cheap fitness center.
Name: I**** M**
Date: 2022-08-09 06:01:31
Rating: 1
Comment: It sucks!! My phone screen was broke by another member during a group class. I contacted the manager for a week and they never respond! Nobody is taking responsibility! Poor service!
Name: W**** L*
Date: 2022-08-07 23:13:10
Rating: 2
Comment: I come to this club 3 times a week, for other times, I go to the redwood shore one.The basketball court is way too busy compared with other location, there are almost 30 people there waiting on Wed and Fri evening, which make the experience so bad.Besides the basketball court, the workout area is so crowded.I don’t quite understand the schedule of this location, if they can close at 10pm, the experience can be improved a ton. 9 pm is a joke for a club that has so many active members. Come on bay club Santa Clara.
Name: A********
Date: 2022-07-17 17:50:41
Rating: 5
Comment: Very nice gym not too crowded but parking situation is a bit hard during peak time.
Name: R** W***
Date: 2022-07-13 13:58:07
Rating: 5
Comment: Fancy restrooms, nice view on treadmills and great fire pit
Name: C****** L**
Date: 2022-06-24 15:07:36
Rating: 5
Comment: Well, ya see, Im not saying that Ive been everywhere and Ive done everything, but I do know its a pretty amazing world we live on here, and a man would have to be some kind of fool to think were alone in this gym.The pain you feel today will be the strength you feel tomorrow. Later = Never, do it now 💪❤️ The Bay Club and all theyve done to accommodate outdoor workouts...this place is ⭐⭐⭐⭐⭐
PhotoPhotoPhoto
PhotoPhotoPhoto
Photo
Name: M***** C*****
Date: 2022-06-05 15:11:56
Rating: 4
Comment: Very convenient location for workout or business meet up. Better if there’s a cafe, and changing room directly access the pool.
Photo
Name: B***** D*****
Date: 2022-05-25 06:38:09
Rating: 5
Comment: Amazing health club. Staff is very friendly. Definitely recommend to anyone looking to get in shape.
Name: P***** A*****
Date: 2022-05-25 04:10:37
Rating: 5
Comment: Amazing facility. They have everything you need regardless of what type of program or training you are following and the staff is very welcoming. Recommended!
Name: D***** G*****
Date: 2022-05-24 06:08:16
Rating: 2
Comment: You must still wear a mask to play squash there.
Name: M****** W***
Date: 2022-05-18 06:16:13
Rating: 1
Comment: The hours are bad for what we are paying. Please return to pre-covid hours (closing later), and this will also alleviate the crowdedness during dinner/after work times!
Name: P*** C*****
Date: 2022-05-16 20:59:49
Rating: 3
Comment: Best selection of classes in the area. Group membership rates are as low as half the regular rate if six people (max) are in the group. Lots of activities: swimming, tennis, squash, hoops, table tennis. Large locker rooms.Many classes are held in a carpeted area that is poorly-ventilated and too hot. BCs uncertain future prevents it from doing renovations.This BC has neither child care nor a cafe.
Name: K**** H****
Date: 2022-05-10 01:21:36
Rating: 4
Comment: Nice amenities and staff but gym equipment is lacking. Pool is nice.
Name: A****** T***** M*******
Date: 2022-05-05 03:59:05
Rating: 5
Comment: Spectacular place
Name: F**** Q***
Date: 2022-04-20 00:39:56
Rating: 1
Comment: Update 2022 April:After being a new member for 3 months so far, I finally reserved a tennis court to practice with the ball machine. Everything was good until I saw on the bay club connect app that there is a $25 no show fee charge (I was like what???).The next time I went to bay club and talked to the front-desk people and only at that moment I was informed that you need to check-in by words with them for tennis. Scanning barcode isnt enough. So whats the whole point of the barcode? There is no warning when you book a court on the app, there is no warning from the front desk people after you scan barcode, there is nothing except a no show charge.2022 MarchDidn’t feel comfortable at the gym. One gym cleaning guy kept looking at me, and even came in and judged my body shape while I was doing workout alone.
Name: M****** J*
Date: 2022-04-10 01:41:59
Rating: 1
Comment: Bad hours, close so early. It’s time to go to pre-Covid hours already
Name: E***** G******
Date: 2022-04-06 21:28:04
Rating: 4
Comment: Club good service sux
Name: M****** W***
Date: 2022-03-09 02:38:31
Rating: 2
Comment: How in TF is this place a luxury club?! There is nothing luxurious about it. Nothing is ever where it is supposed to be here. I was approached twice today by people who couldnt find weight and needed to use mine. This does not make my workout pleasant. I have complained twice about nothing being where it should be. Nothing has improved. Ive been to other luxury clubs whose floor is much tidier and the employees are actually visible and engaging with the members. This place needs to step it up.
Name: M******* D********
Date: 2022-03-02 03:46:12
Rating: 5
Comment: While living in Mountain View, we spent our summers and most evenings at what was once called The Decathlon Club, we remained members as it became The Bay Club. Incredible memories and impeccable customer service.
Name: J** 4***
Date: 2022-03-01 14:43:11
Rating: 5
Comment: Weekends are great but week day commuters fill the parking lot and amenities, to keep from sitting in traffic. They get a workout and a private shower, they also have private family showers. It starts to calm down after the carpool lane ends. It really is like going on a vacation. Two pools, one for families and a larger one for serious lappers, surrounded by individual couples cabanas. I dont use everything they have to offer, best to stop by and take a tour. Other things; in door basketball court, squash courts, several outdoor tennis courts, shaded by large Redwood trees, weight room, treadmills, speed bags and punching bags, a spin room, and still adding amenities. And if you have any muscle pain there is an onsite physical therapist Roberto, who helped me workout a shoulder injury. Great place! Great people! Easy to talk to.
Name: J***** W*
Date: 2022-01-27 16:46:45
Rating: 1
Comment: 1. Not clean, mold and dirt in the locker room and the swimming pool 2. For what I paid I was hoping for a less crowded gym, but It becomes more and more crowded since they started shared membership, I always have to wait for a long time for the swimming pool, and during busy hours there are so many people inside the whirlpool that socially distance is a joke. 3. One front desk staff was super condescending 4. After I joined they gave me a complimentary personal training class saying it is a gift to all new members, but when I made time for it and attended, it is just one trainer sitting down with you persuading you buying classes without any real experience. Very very disappointed and felt like I was tricked. 5. Stop membership is very difficult, I followed the process to fill in forms and no response, then I emailed the director of membership and still no response for 2 weeks. I got angry and escalated to all managements I can find online and finally got membership stopped. But there is a stupid one month wait, so I request to stop in January and will pay until March 1st. Come on you are not an apartment, it doesn’t make any sense to wait. Super super disappointed in the whole experience.
Name: J**** G****
Date: 2022-01-25 05:36:15
Rating: 5
Comment: Excellent and clean facility. Helpful staff!
Name: J*** Y***
Date: 2021-12-14 00:57:16
Rating: 4
Comment: Very clean indoor setting.
Name: J******** C*****
Date: 2021-11-16 16:14:32
Rating: 3
Comment: Disappointed about the booking system for tennis. Need the highest level of membership to book 5 day in advance and get the ball machine reserved or in demand convenient hours court reservation. With my 3 day in advance booking access, ... quite challenging and need to set alarms and book within 10min as the timeslot opens to get a chance.The sad thing is that there is no enforcement to check if people indeed show up and use the court, so I do not see it changing any time soon unless you pay premium membership (Golf level).Pools are great!!Classes have much less choices and levels than before Covid era, especially yoga, however I like those and I have managed to attend them even though they also get booked full on the app.Bottom line, great environment and facility (inside reparation/renovation has not made progress for 18 months) but too many members making access challenging at comparatively speaking a high membership rate.
Name: E****** R***
Date: 2021-10-21 14:44:53
Rating: 5
Comment: Luv that Bay Club is always clean and the equipment is in great shape.
Name: D**** I**********
Date: 2021-10-03 23:56:38
Rating: 5
Comment: Idk I play tennis here I like it
Name: H****** L****
Date: 2021-09-28 05:02:13
Rating: 5
Comment: I very beautiful, comfortable places. I recommend anyone who live near by to visit the Bay Club in Santa Clara
Name: S**** M*******
Date: 2021-09-18 02:56:03
Rating: 5
Comment: We joined the club after seeing this place
Name: J***** W*
Date: 2021-09-15 04:04:25
Rating: 1
Comment: Today before closing time, the cleaning lady went to the women’s changing room and heavily pushed every shower room’s door, shouted we are closed to force people in shower getting out. Several people went panicked thinking there is some emergency, For the expensive membership fee we paid, we shouldn’t be treated so rude.
Name: A**** K****
Date: 2021-09-14 23:11:02
Rating: 5
Comment: Great bay club !!! Great amenities...
Name: Y*** L
Date: 2021-09-06 21:18:45
Rating: 1
Comment: The gym is okay, but they will keep charging you even after youve canceled the membership 3+ times. Terrible. Will cancel my credit card like another member recommended in the review below.
Name: J***** V
Date: 2021-07-21 04:20:06
Rating: 5
Comment: We love it here after 3 months of membership. recent price changes made it more attractive.
Name: K***** C*****
Date: 2021-07-08 02:29:01
Rating: 5
Comment: Gorgeous facility! Like being on vacation!
Name: J****** H*******
Date: 2021-06-29 16:28:09
Rating: 5
Comment: An amazing club. Class apart.
Name: B******* C******
Date: 2021-05-11 02:11:13
Rating: 1
Comment: I haven’t been to this gym in 14 months, I think I’ve cancelled it three times, and they just won’t stop charging me. They’ll like skip a month and then charge my card for a month, and then 3 days later charge it again. I’m going to have to cancel my credit card to get out of this membership. The gym’s alright if you like to swim laps, attend the classes, and use all the amenities, but the whole time I was there was filled with broken promises and never really felt like a good value like when Cupertino was available with this site.
Name: d*** c****
Date: 2021-05-06 17:51:18
Rating: 3
Comment: Poor covid protocols compared to palomalto JCC and mtn view ymca. They run with less workers as cost savings measure. Not sure how long this location will stay on business given the hidden value behind the large lot because of all the tennis courts
Name: B**** Z****
Date: 2021-04-01 02:24:18
Rating: 1
Comment: Love the guys at the front desk, always friendly and nice but the gym has poor management for the basketball courtCame in today to play basketball, and see that half the court is being used by 3 people playing badminton while 10 other people using half the court to play basketballSince I’m paying 280 dollars a month for my membership, I’m not gonna take “we’re doing everything we can and we’ll come up with something in 30 days” for an answer
Name: M**** j* B****
Date: 2021-03-10 05:50:21
Rating: 5
Comment: My favorite place 😍
Name: H*** J****
Date: 2021-02-26 06:03:06
Rating: 5
Comment: Very clean and organized health center
Name: A** T******
Date: 2020-09-19 21:52:57
Rating: 5
Comment: This is one of the best, sweetest little gyms. The staff is amazing and the fellow members are nicer than any other Bay Club I have been to. Its a hidden gem in Santa Clara.
Name: D**** D********
Date: 2020-08-30 04:37:59
Rating: 5
Comment: Great outdoor faculties. Swimming and full panoply of weight and aerobic equipment. All socially distanced with product CNN leaning between user workouts.
Name: M****** C***
Date: 2020-03-14 00:56:23
Rating: 3
Comment: It needs a lot of time to finish its remodeling
Name: a** d***
Date: 2020-02-25 07:40:48
Rating: 1
Comment: This place is nothing remotely like when it was called decathlon club. It is now all the expenses and none of the benefits once existed. That bar and TVs that gave the entrance a look and some excitement are gone. Indoor stream of water and rocks and trees around it are gone, instead there is one picture of it on the wall showing what it used to be, like customers pay to get into a museum and see how great it used to be!Soap and shampoo are bought in bulk and look cheaper than in any average normal gym. To me the smell of shampoos identifies with insect repellents. Even under the urinals is always wet. They do not even spend money getting enough cleaning persons to take care of that. I remember a time when they cleaned and dried that place continuously.I had the monthly plan. When I went to the office and gave them 1 month notice they asked me to fill the separation form online! They also asked me after separation was approved [as if I need their approval] they send me another email to sign. When that email arrived it literally has an addendum that I have agree to pay for 2 more months. Well, no, I do not agree to any addendum (literally their own phrase) when I am cancelling my plan!When I tried to get a hold of any sales people or manager or even managers of other Bay Clubs and left messages, nobody answered for 5 days, playing the delay game. I decided to let my bank know, I had let the 1st month notice payment go through, I blocked the 2nd. It went through anyways, and I eventually recovered it. The shameless people are still sending me mails asking for money as if they are completely oblivious of their own behavior!Go to any other gym. No other gym has anything less than Bay club has now. They do not spend any of all those membership money to reach even the level of service of an average Bay area gym. If you have not found a better gym yet, you really have not been looking around.
PhotoPhoto
Name: A*** T*******
Date: 2020-02-11 21:31:58
Rating: 1
Comment: This place is a mess. It’s still under construction. Classes are overfilled. Parking hard to find during popular hours. Equipment limited. Workout areas are not air conditioned properly. Management rarely around and is lacking customer service skills. Members feedback constantly being ignored.
Name: A******* S******
Date: 2020-02-02 17:40:00
Rating: 1
Comment: We had to quit Bay Club Santa Clara membership where we had junior membership because of Junior membership regulations.a. New enforcement of policy for Junior Racket members requires that a parent accompanying a minor must purchase a guest pass ($30 / pass).b. Further there are restrictions on number of passes an individual can purchase per month - the combination of these two facts means that a junior member can not use the courts (squash) ever.Further challenges for junior members include:a. Court bookings are restricted to a short time period. Courts are generally not available before 4pm or after 7:30 pm - pretty much eliminating possibility of use for young players.The club also employs switch and bait in its advertising:a. The academy (small clinic) is restricted to only 2 months for non-members. This is never disclosed. So beware if you sign up. The club does not enforce such a restriction as long as you are paying enough to them on aggregate (I think they seek upwards of $500 / month to turn a blind eye).b. The junior membership does NOT include Box League. This is common for other similar clubs. To play Box League, you have to pay extra $250-$350 on top of Junior membership.Overall - not a good option.
Name: l*** s*****
Date: 2020-01-26 19:13:46
Rating: 5
Comment: Who are interested in physical activity thats best place, for all kinds of activity but u must be in elited community.
Name: S**** A******
Date: 2020-01-10 07:13:21
Rating: 5
Comment: Loved this place. If I lived here I would totally purchase a gym membership and go here regularly.
Name: S****** T***
Date: 2019-12-28 06:38:48
Rating: 5
Comment: Beautiful renovation. Great club
Name: R****** R*****
Date: 2019-11-25 17:33:28
Rating: 5
Comment: Best Gym Ive ever been too
Name: A*** M**** S****** N******
Date: 2019-11-22 17:38:34
Rating: 3
Comment: Too expensive, way too crowded. The only reason Im keeping my membership is my PT.
Name: N****** P
Date: 2019-11-01 20:31:49
Rating: 1
Comment: Really bad service. I accidentally paid twice on my last month, never received refund even after following up multiple times.
Name: L***** M*****
Date: 2019-10-10 22:20:05
Rating: 3
Comment: Under construction, so my review is being cautious.The new fitness area has some wonderful new machines and bright, airy feel.The locker rooms look nice, but the functionality leaves something to be desired. After classes let out there is usually a wait for showers and sometimes lack of towels. Family changing rooms closer to pool.Pools are great. One dedicated to lanes, one for general use. Small kid area too. Nice big pool towels provided.Childcare is doing the best they can while they wait for the new childcare space to be built. Those ladies are wonderful.The trainers are friendly, good at getting results, and worth trying if you can.Overall a fairly good gym with lots of good things. Cant wait to see what the finished product is.
Name: K** S****
Date: 2019-09-27 03:00:49
Rating: 4
Comment: Nice facility remodeled since my last visit.
Name: S*****
Date: 2019-09-12 18:37:41
Rating: 5
Comment: Beautiful facility. Great yoga class on Saturday mornings.
Name: E**** C****
Date: 2019-08-23 02:25:30
Rating: 5
Comment: Great summer camps for kids!
Name: S****** R*******
Date: 2019-08-16 02:29:09
Rating: 5
Comment: Family friendly.
Name: D*** T******
Date: 2019-08-13 04:38:07
Rating: 5
Comment: Up to date gym... and lap pool
Name: S****** S*****
Date: 2019-08-02 17:00:41
Rating: 1
Comment: Very expensive and equally very bad management.The quality of service is going down. The new updated facility is not good at all for people who want to work out daily. Beware of what you sign when you sign up for private training sessions. Many catches there. I would never sign up for any training sessions any more.
Name: M****** T******
Date: 2019-07-27 17:37:33
Rating: 1
Comment: Really poor staff and unprofessional. I had set up an appointment with them and no one bothered to show up even after 30-40 mins. So much for being a premier sports club experience.
Name: R******* H*******
Date: 2019-07-21 18:38:39
Rating: 5
Comment: This is a great club. Trainers are top notch. Membership is expensive but sometimes you get what you pay for.
Name: R***** S***** S*******
Date: 2019-07-16 04:27:50
Rating: 5
Comment: Neat clean gym.
Name: N**** M****
Date: 2019-07-10 22:09:56
Rating: 4
Comment: Nice place, especially after all the upgrades (which are still going on). Pools are great, and there are plenty of machines to use in the fitness parts of the gyms. There are many classes and other good features. Overall, its a great club, with a few caveats.TV doesnt work on all the cardio machines, and even when it does, closed captions dont work correctly. Also, music is played way too loud. It totally bleeds into whatever you are trying to listen to with earbuds. These issues have been around for years.With upgrade, ladies locker room is much improved, however, the steam room is very small, maybe room enough for 3 people.Price is difficult to figure out. You have to talk to membership people about it. Different prices for different situations. But always very expensive. Still a nice place though.
Name: J**** V
Date: 2019-07-01 01:15:02
Rating: 5
Comment: Remodeling their gym is a big plus.
Name: H*** W
Date: 2019-06-09 03:42:51
Rating: 1
Comment: Short gym hours making it difficult to use the gym. For the expensive membership, members are not getting much services. Not worth it.
Name: H*** W***
Date: 2019-05-30 22:05:27
Rating: 1
Comment: Not good front desk people!
Name: M*** B**
Date: 2019-04-24 01:36:31
Rating: 5
Comment: Nice facility for workout
Name: T*** W*****
Date: 2019-04-20 07:16:47
Rating: 5
Comment: Good facilities and excellent staff. Been a member for 3 years. Very family friendly.
Name: J** P*******
Date: 2019-03-27 16:32:45
Rating: 1
Comment: I am more than disappointed with managements decision to covertly eliminate full court basketball. Rather than obtaining feedback from the members to be negatively affected by this decision, they made their plans, delayed dialogue with affected members, and provided only cut and paste responses to member questions and concerns. They say its our club, then secretly eliminate the activities for which we joined the club in the first place.
Name: A***** P****
Date: 2019-03-27 16:00:15
Rating: 1
Comment: Been member since 1999 and was a great place when it was Decathlon Club. Main reason for me to pay the high fees is to play basketball and we have a group which has been playing for a long time.Since Bay Club took over the place has gone down gradually. With all the construction going on members are making compromise everyday while fees go up regularly. They took away the hot tub in the men’s bathroom area. Then they removed the banners in the basketball court and stopped maintaining the court. Also started renting the court for many events which would hinder basketball activity while they make more money. Recently they stopped providing jerseys and balls are always worn out. Now with no communication they have decided to shorten the basketball court and add squash courts. Why would you take a full court and make it non regulation size? No decision is made in the interest of the members since Bay Club took over. Guest fees, food cost, etc have also gone up. All these years we paid to use the basketball court, and request to management is to keep the full court.
Name: A*** S*******
Date: 2019-03-26 14:22:09
Rating: 1
Comment: Very disappointed! Management has decided to convert their beautiful full court basketball gym to half court only. Management did not give members a chance to voice their opinion on the matter. This whole thing was handled very poorly by the Bay Club Management team. I have cancelled my membership.
Name: d**** a*****
Date: 2019-03-25 12:14:23
Rating: 4
Comment: The best place to relax!
Name: I*** M****
Date: 2019-02-17 07:19:49
Rating: 5
Comment: Fantastic gym, tennis courts, swimming and locker rooms. Enough parking space, never full. Love the ping pong table and the basketball court. The outdoor spa is great, albeit I miss the indoor one but the locker room upgrades are totally worth it. There are more upgrades coming to the swimming pool, which looked great on the simulation screen. If you are executive level you can visit all those clubs with one membership!
Name: F****** P***
Date: 2018-12-01 02:43:58
Rating: 1
Comment: Facility is decent, but the gym gets hot even when its not summer. They turn off the AC during non-peak hours, anytime thats not lunch time or after work. Their AC is so weak that they need to use fans also. Considering its $215/ month, thats really cheap of them! Make sure you smile at the front desk staff, especially guys like Josh & Victor; theyre easily offended and got to be the center of attention. Nevermind youre working out 110% and too exhausted to smile.
Name: B***** L*
Date: 2018-10-09 01:48:04
Rating: 5
Comment: Nice place friendly staff
Name: N******** M
Date: 2018-10-01 02:36:35
Rating: 5
Comment: Good facilities.
Name: M** F****** S****
Date: 2018-09-18 16:52:01
Rating: 5
Comment: The swimming pools are amazing. It is a very nice place to work out and also spend time. Very beautiful place.The only thing negative for me is that most people there are old. Not much young people.Of course, the price is high. I think it is worth it.
Name: A**** A********
Date: 2018-08-26 14:32:05
Rating: 5
Comment: Quite extensive services. Under construction for a bit now
Name: P***** K****
Date: 2018-07-08 23:22:25
Rating: 5
Comment: I am a member since last October. I have been taking Adult swimming classes @ Bay club . Chris has been coaching me since the start. I practice swimming almost every day. When chris is not around, Josh has been very helpful giving tips improving my technique n swimming strokes. Nina is also very friendly n encouraging. Always been wanting to learn swimming and so happy that I could do it at one of the finest pool @Bay club. Recently I started training with Brian,one of the best trainer and friendliest person @ Bay club. I never believed I could lift that heavy weights but training under Brian has made that possible. Very encouraging n pushes your limit. Totally worth the price.
Name: J E*****
Date: 2018-07-07 14:12:35
Rating: 4
Comment: Very nice facilities. Currently under construction so it going to get even better. Definitely not cheap though and probably will get more expensive with renovation. Very nice locker rooms though. Biggest complaint is its pretty small. Especially the parking lot.
Name: R****** H*******
Date: 2018-07-04 16:47:39
Rating: 1
Comment: I would give it 0 stars if I could.
Name: S*** S****
Date: 2018-06-26 19:26:59
Rating: 4
Comment: Great staff
Name: A***** Z***
Date: 2018-06-02 19:54:18
Rating: 4
Comment: The place is really nice but dated. But they are renovating it. It is not just a place to workout it is a lifestyle club. Price will be in the upper $100s per month and there arent deals. Negotiating a price is quite a process, because there are many options and multi club plans. Now they are renovating, you would think they would have deals going on, but that is not true. This club has prices that price out the rif raf that 24 hour Fitness and Citi Sports get with their $30 a month rate. I am that rif raf. I did the three day pass and loved the pools and the steam room and sauna. Fox news was on the tv. In the end, I am like most, I wish I could justify the price, because there are no better, affordable optons in that area and they know it and price accordingly. The issue is that they used to make their money on the corporate memberships, where companies paid and the people didnt go. Now most companies in that area have their own facilities. We will see what it looks like after the renovation, and what amenities are changed.
Name: B****** b******
Date: 2018-06-02 04:22:32
Rating: 5
Comment: Awesome cs.
Name: W*** C****
Date: 2018-04-14 05:42:46
Rating: 2
Comment: Kids friendly club but the entire place stinks with old carpet odor and sweat. Yes, they are renovating the interior but I would then suggest closing the entire place down and getting over with it in a few months rather than dragging the process for years. Equipment too is stale, and the odor of this place just makes you not want to work out.
Name: K****** D***
Date: 2018-03-20 05:55:16
Rating: 5
Comment: Fantastic place
Name: E***** T****
Date: 2018-02-25 04:47:10
Rating: 3
Comment: Great for tennis but the main facility is undergoing a major renovation for the next year.
Name: F***** S*****
Date: 2018-02-13 07:50:10
Rating: 4
Comment: In the midst of a gut renovation. They did a good job building the temporary mens locker room.
Name: C* B******
Date: 2018-01-13 04:17:17
Rating: 5
Comment: Always enjoy going there! Great facility, courts, staff. Hard to go wrong.
Name: S***** B****
Date: 2017-12-12 02:02:48
Rating: 5
Comment: Sick
Name: S***** F******
Date: 2017-12-07 18:38:39
Rating: 5
Comment: Love !
Name: F****** L**
Date: 2017-11-29 17:48:27
Rating: 5
Comment: Good in tennis and people very friendlyNice place to enjoy
Name: J****** W***
Date: 2017-10-05 15:21:50
Rating: 5
Comment: Nice fitness club, very kid friendly
Name: J*
Date: 2017-09-25 05:30:53
Rating: 2
Comment: Renovating the club, but the vision is suspect. Seems very 24 Hour fitness. Not the country club I joined anymore but still charging premium dues. Many things broken or in poor repair. Renovation plans seem to solve these issues by reducing services not fixing them. I would not join today.
Name: T***** H*****
Date: 2017-09-15 21:51:22
Rating: 5
Comment: This is a very nice gym
Name: M*** G*****
Date: 2017-07-31 23:30:44
Rating: 5
Comment: Pools
Name: R**** K*****
Date: 2017-07-02 20:34:46
Rating: 5
Comment: Always a pleasant atmosphere.
Name: M* V*** E*** t*
Date: 2017-06-22 04:08:09
Rating: 5
Comment: Amazing place to relax!
Name: E**** P***
Date: 2017-06-14 15:48:24
Rating: 2
Comment: Very outdated
Name: n***** k*****
Date: 2017-05-05 18:20:39
Rating: 4
Comment: It is a great place for the whole family to spend time and offers multiple recreational options. They organise events for kids and adults on a regular basis as well. A bit pricey for people looking only for gyms.
Name: M****** M*****
Date: 2017-05-01 18:03:35
Rating: 5
Comment: Alsome place great food
Name: S**** C
Date: 2017-04-27 21:10:17
Rating: 5
Comment: Not the same as the old decathlon club but still good stuff. Seems to be remodeling
Name: L***** L**
Date: 2017-04-08 22:43:12
Rating: 5
Comment: Awesome outdoor swimming pools.
Name: R****** P****
Date: 2017-03-29 16:03:57
Rating: 5
Comment: Bay Club Santa Clara, great place for a workout, facilities are clean and a lot of space. 2 pools and you can always get a lane to do a swim
Name: N*** R
Date: 2017-03-16 18:41:58
Rating: 4
Comment: This facility is great. I like this club as it has the outdoor lap pool and Jacuzzi. It also has an area for kids to play in water outside as well. However, to get to the pool you need to walk through the clubs entrance and cafe. The womens locker room is well kept. The showers are extremely dated however, and the lounge area is uncomfortable this is my reason for leaving out an extra star, hence the four stars. I would recommend the Bay club Courtside in LG for a similar club experience but locker room exit to their lap pool, a more lavish lounge outdoor area with firepits.
Name: A*** J
Date: 2017-03-05 15:24:04
Rating: 5
Comment: Facility is awesome. Great staff. I play in a basketball league here and its a great place for it. Lots of fun at this bay club
Name: R**** P******
Date: 2017-02-24 02:26:10
Rating: 4
Comment: Great squash and tennis courts.
Name: A*** Z*****
Date: 2017-02-20 20:02:00
Rating: 3
Comment: They are planning to rebuild
Name: K*********** D****
Date: 2017-02-16 03:47:24
Rating: 2
Comment: Awful old building, very cold in winter, dirty restrooms, too expensive
Name: T** L*
Date: 2017-02-12 16:52:52
Rating: 4
Comment: Great swimming pool facility
Name: A**** K**
Date: 2017-02-07 17:50:57
Rating: 5
Comment: This place is looks too expensive. But it is really nice. Definitely a more higher end club.
Name: B**** L**
Date: 2017-01-14 23:46:13
Rating: 2
Comment: If you plan to use the lap pool mostly on weekends, prepare to be disappointed. The club constantly (especially so in the summer but all year round) rents it out to various private events making it inaccessible to paying members. Very frustrating when the weekend is the only time you get to go for a swim. Given how much you have to pay to use the facilities this is not acceptable. I hate it.
Name: I****** R********
Date: 2017-01-09 15:49:49
Rating: 4
Comment: Nice place, however very expensive
Name: S********
Date: 2016-12-29 15:42:55
Rating: 4
Comment: Well maintained. Did is bland.
Name: A*** L****
Date: 2016-12-28 05:00:55
Rating: 5
Comment: Huge bay club, its more like a country club. Massive area
Name: C** M****
Date: 2016-12-26 17:57:55
Rating: 4
Comment: A great club to be a member
Name: S*** S***
Date: 2016-12-25 06:34:54
Rating: 5
Comment: Used to be called The Decathalon club. Two pools, one toddler splash pool, loads of courts, hot tub by pool and also in the locker rooms. Sauna, steam, large gym, squash courts, ... Great club with lots of amenities.
Name: a***** h**
Date: 2016-12-24 02:09:28
Rating: 4
Comment: Oooooh. Fancy
Name: P********* P*** S*****
Date: 2016-12-20 21:27:37
Rating: 5
Comment: Great for squash!
Name: S****** �****** M*****
Date: 2016-06-13 02:04:15
Rating: 5
Comment: Nice party space for company events.
Name: C M*
Date: 2016-06-05 18:06:41
Rating: 3
Comment: Country club with nice decor and a pool and hot tub
Name: R**** C***********
Date: 2016-06-05 05:26:16
Rating: 5
Comment: See
Name: s******** k****
Date: 2016-05-12 22:40:12
Rating: 5
Comment: One of the best fitness clubs around. I love the amenities and the friendly staff.
Name: J**** P******
Date: 2016-05-02 14:33:41
Rating: 3
Comment: High end fitness club. Large array of facilities and equipment. Decent for company indoor soccer
Name: E*** T***
Date: 2015-11-30 20:32:51
Rating: 4
Comment: Looks like an old mall (probably was). Very large.
Name: J* L**
Date: 2015-11-28 20:00:43
Rating: 4
Comment: There are two swimming pools and both are great. There is a kids play area as well. Almost feels like resort in the middle of city. For the gym facilities and kids club, i prefer the Bay Club in Cupertino.
Name: A**** H********
Date: 2015-11-21 02:10:09
Rating: 4
Comment: Nice club with a couple of good pools. The lap pool is salt water which is a little weird if you arent expecting it.This club seems a little run down compared to other bay clubs.
Name: 3** T*
Date: 2015-11-19 01:57:40
Rating: 5
Comment: Absolutely love this gym! Everything is kept so clean and during most times of the day, youll basically have the place to yourself. Even when it is busy, youll never have to wait to use a machine or other amenities.All the staff and trainers are friendly and helpful. I had the opportunity to work with VINCENT recently. I would recommend him to anyone looking for a great trainer. VINCENT is knowledgeable, motivating and a great person to be around.
Name: G***** A****
Date: 2015-09-04 03:11:51
Rating: 5
Comment: This is a great club. It has pools, tennis courts, basketball courts, party space, squash etc. It also had childcare options. The staff is well trained and courteous. Definitely worth the money.
Name: D*** B
Date: 2015-05-21 18:34:01
Rating: 4
Comment: I play club indoor soccer at the Bay Club and the staff is always friendly and the facilities are very nice. Its a great club in a good central location that is pretty easy to get to from just about anywhere in the south bay.
Name: R****** H***
Date: 2015-02-19 04:16:36
Rating: 5
Comment: It has everything!
Name: A****** I*****
Date: 2014-07-18 13:52:59
Rating: 5
Comment: Supper. Excellent
Name: M****** S****
Date: 2014-02-01 19:39:47
Rating: 3
Comment: Its now called the Bay Club so the signage is no longer Decathlon Club
Name: C***** G********
Date: 2013-02-19 05:20:55
Rating: 5
Comment: Really great club compared to 24 Hour Fitness Super Sport. Great amenities
© 2024 sphynxrazor.com