Bay Club Redwood Shores

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Name: R***** S*****
Date: 2024-05-01 23:49:40
Rating: 2
Comment: Very dated facility. Old equipment. Club needs a major facelift.

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Name: C****** W
Date: 2024-04-30 07:10:52
Rating: 5
Comment: This location has one of the most attentive staff you could ask for at a gym. They are diligent about keeping machines and workout areas clean everyday as well as keeping the machines and equipment up to date in terms of maintenance. Love this facility and would highly recommend for anyone thinking about joining a gym! :)

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Name: B**** R****
Date: 2024-04-21 23:34:31
Rating: 1
Comment: Parents do not be fooled into thinking daycare is accessible here. When you join, the sales associates lie and make it sound as if you can get your child in whenever you want for up to 2.5 hours at a time. In reality, to have any chance of getting maybe an hour slot for your child, you have to log in at midnight a week in advance and sign up. Even then its very difficult to find a time. On the weekends, forget it. When we raised this issue, they told us they are working toward a solution, when in reality, they could not care less. They have very few spots, too few child care employees and way too many parents competing for spots. You are constantly competing with other members for childcare, which is absurd for $700/month. If youre joining thinking youll be able to use daycare all the time so that you can work out, dont waste your money. On top of that, the facility is very dated.

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Name: C**** S********
Date: 2024-04-15 02:33:55
Rating: 5
Comment: This place is phenomenal. From the workout equipment to the 4 swimming pools, this place is beyond worth the membership price.

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Name: B**** D*****
Date: 2024-03-20 17:54:50
Rating: 5
Comment: High class, well maintained. Many activity choices.

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Name: R***** R****
Date: 2024-02-06 00:58:22
Rating: 5
Comment: This review is to specifically offer my gratitude and appreciation for the outstanding customer service provided by Casey during our recent visit to Bay Club Redwood Shores. Casey was incredibly friendly, diligent, and patient throughout our visit, and ensured we had a thorough visit of all of the clubs amenities, and answered all our questions pertaining to the site/membership. She far exceeded my familys expectations, which resulted in us joining the club, which appeared to be in the midst of many promising upgrades, as well as offering a host of activities for the family. Thank you again to Casey for her wonderful support.

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Name: T**** F*******
Date: 2024-01-08 15:59:11
Rating: 5
Comment: I have been a member here since the pandemic. I chose it primarily for the pools. They are very clean and not too overcrowded, except on weekends. The gym is incredible, with every possible exercise equipment available. The wait for the machines is typically not too long. I also appreciate that some cardio equipment faces the pool as I find it relaxing to look at the blue water when I exercise. The only negative is that there often many little kids in the dressing rooms on weekends making the area somewhat noisy.

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Name: A*** F
Date: 2024-01-05 08:15:41
Rating: 3
Comment: The facility is large and spacious but it feels it was built several decades ago and is just barely being maintained like an old hotel. I wish the owners/operators would invest more into it.

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Name: S** U*********
Date: 2024-01-03 00:06:14
Rating: 5
Comment: Really nice place. Wish they would renovate the locker room and shower area as it is dated.

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Name: B*** C****
Date: 2023-12-27 23:17:54
Rating: 5
Comment: That’s a nice place to attend.Nice people,Nice employees,Clean and smelling good.Plenty of lockers, actually I’m not sure in the peak hours of will have enough, but I think so.The only inconvenient situation, actually terrible experience was in the shower time… it burned me I can’t bring the water to the ideal temperature, hot as a hell OMG! So hot so hot so hot, I just realized when my athletic body 😆 was full of soap and shampoo and I can’t run to the other one. It was terrible, I think they own me a free eternal membership for this experience.I used the boxing area, and outside pool…By the way don’t use their boxing gloves, smell so bad… stinky feet. I was naive to use it.They have accessories to swim and lots of towels. You don’t need to bring your towel.There’s a free coffee and tea.I got a Parking space easily, but I think it’s not that easy to park.The pool was good, it’s good for training.If you see the Indian guy (Native American kind) walking around say “Hi” to him, super fun guy. He use to walk around no t-shirt, barefoot… good soul guy!I will try to afford a membership over there. I liked.

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Name: M**
Date: 2023-12-22 20:27:48
Rating: 5
Comment: This is BY FAR the very best gym on the Peninsula! I checked out other gyms (i.e. Equinox..extremely small, no windows, stuffy, not much equipment that is very close together)I have been to many gyms because Ive been working out for a long time.This gym has the MOST equipment out of any gym Ive ever seen! Its a very classy atmosphere. They have 2 floors with 2+ huge areas for lifting, 2+ huge areas for cardio. They offer a variety of unique classes!If you decide to tour the club, please ask for Jack. He was amazing bc he didnt pressure me at all and was extremely professional.This place makes me want to get in the best shape of my life because there is so so much equipment! Also, they spread their cardio eqpmnt out (which is amazing bc gyms carry germs)I truly cant find anything wrong with this gym.. Im beyond impressed and couldnt recommend this gym more than I do!*Side Note: I noticed how kind the people are there. I think thats because this place puts everyone in a great mood!!

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Name: L***** M*****
Date: 2023-12-02 03:20:46
Rating: 1
Comment: One of the worst experiences dealing with their staff, they kept charging every month for services even when services are not being used and refuse to refund money. I had to go to my bank to claim fraudulent charges on my account.

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Name: C******* F***
Date: 2023-11-06 04:46:05
Rating: 2
Comment: First time there and turns out they will throw all kids out of the pool at certain times. 15 minutes after arrival there was a forced break for our two year old (but not us). Makes no sense.Water play area also quite dirty and half of the features don’t work (if you can even get the staff to turn it on). This all looked much better when touring the place earlier…EDIT: Emailed Cori after seeing the response. No reply so far. Guessing this is just a semi-automated response to make it look like they care.

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Name: M*** H* A*
Date: 2023-11-04 02:59:37
Rating: 1
Comment: If I could I’d give them 0 star.This review is overdue.I’ve been wanting to write this but today I got encouraged to finally do it as I got to know a friend of mine had the same experience.I felt ashamed because I told her to come to this place so our kids can come together as well.Be aware:They have no limit for people in the pools so there might have 100s in each pool at the time. Sometimes they give private classes during busy days/hours and the instructor keep asking us to keep away from half of the pool reserved for private lessons. And the other half is packed. Club is always over crowded specially during summer and they are always short in towels during this time.You will always see dirt in the water and they never clean as they supposed to based on how busy the place can get.Nevertheless, they are bunch of cheaters.When Paul Yapp gave us the intro, he HE SAID: you can cancel membership at anytime. We emailed and called him for canceling our membership but got ignored. they charged us for extra 2 months. We kept emailing and calling and they were dismissive.I thought it happened only to us. But today I was talking to my friend and same thing happened to her.So please be aware of their scam.Another thing,My husband had an accident, and slipped while he stepped inside one of the pools.The shallow pool, where there used to be a slide, the floor of this pool was green, dirty, slippery, so that’s why he slipped and fell on his back, almost hitting his head.All the did was asking us where he fell not even saying sorry!They barely clean the pool floor so be aware of that too.It’s such a shame they charge people so high and maintenance is so poor.

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Name: G*** W*******
Date: 2023-10-27 00:14:28
Rating: 1
Comment: The Club is what they call putting lipstick on a pig. Sure you can update some of the equipment, but its still falling apart. They used to serve oatmeal and coffee in the morning, now youre lucky to get Ice out of the machine. There is no cleaning company outside of the staff so the place is filthy. Over the last several years its become so bad with rats running across my feet in 77 or dirt and spit on the floors and locker rooms. Saddest part was this club once put members first and now all that matters is $ and what little they can do to still get $600+ a month. I hope I can save someone from the window dressing yours they out on, it aint what they selling and I found that out first hand.

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Name: S** W***
Date: 2023-10-04 14:43:47
Rating: 5
Comment: Beautiful gym, wide open space, has everything u need.... basketball, pools, tennis courts, weight rooms, suana, jacuzzi..... full service w th exception of a spa. They could clean th studio floors a Lil more often

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Name: C***** H***
Date: 2023-09-20 21:25:21
Rating: 4
Comment: Not as clean or as updated as the other bay clubs, however the two gyms are updated and massive.

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Name: R***** C*******
Date: 2023-08-29 00:59:33
Rating: 5
Comment: Been a member for over a year now. At first the equipment was outdated but now majority of the equipment/treadmills/stair masters have been updated with completely new machines. The fellow gym members are very respectful and friendly. They do a very good job keeping up with fresh clean white towels around the facility!

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Name: B**** A*
Date: 2023-08-21 00:53:41
Rating: 3
Comment: We have been members for only a few months. This was the first big family visit to the pool area. We arrived around noon and there are a lot of pools but most are tied off for lap swimming.Sadly it took almost 45 mins of hunting down for a seat and after we had found a couple seats there were no towels available. We had to wait about 20mins for a refill of the towel station. Pools were warm but slightly dirty with litter and bugs.Food was cold at the food station with old dried hot dogs. We opted to order at the bar for more fresh cheeseburger which was excellent along with the tater tots.At the end of the day we used the family showers to get the kids cleaned up and they were all full of huge piles of towels on the ground.Gym facilities are nice but could use some cleaning and updating. Overall wished our first family experience was a bit better. We still have 8 months on our membership

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Name: D******* M********
Date: 2023-07-24 19:13:48
Rating: 5
Comment: Fantastic 👍

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Name: V***** T**********
Date: 2023-07-22 04:44:23
Rating: 5
Comment: Spacious well equipped gym!

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Name: B H*****
Date: 2023-06-19 17:36:23
Rating: 5
Comment: Pretty premium. Still a chain, expensive, but pretty expansive with what they offer. Best for families, a bit of the keep up with Joneses about it, but pretty convenient, so Im in.

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Name: F W
Date: 2023-06-15 00:39:30
Rating: 1
Comment: Another Bay Club location that’s now become extremely crowded. You can expect courts to be booked up, classes full, pools to be clogged with swimmers, and lines at gym machines..

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Name: S****
Date: 2023-05-20 20:25:46
Rating: 5
Comment: Great place for swimming

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Name: T*** C*** (***** T****
Date: 2023-05-17 02:16:04
Rating: 5
Comment: Very good experience, especially when we have a family day here. I like all swimming pools. They fit all ages.

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Name: M**** R*****
Date: 2023-04-27 04:09:56
Rating: 3
Comment: Equipments are old, very old. I am surprised people are even using such old cheap apartment quality Walmart grade equipments. One in the picture won’t sell more than $100 in Craigslist - so sad. If you guys don’t want to spend, may be we can do a fundraising event for new and high quality machines. This is a great place - please fix it.

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Name: J**** R***
Date: 2023-03-26 08:18:55
Rating: 4
Comment: There are always designated lap lanes, which is awesome. There are people doing annoying things in the sauna, like changing into a swimsuit, putting on lotion, even talking on a cell phone. Lack of sauna etiquette.

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Name: G****** S***
Date: 2023-03-15 00:06:54
Rating: 4
Comment: Spacious facility and a diverse group of equipment. It’s a great place to sucked into for a few hours because of all the amenities. Some areas and equipment are outdated, and if you enjoy basketball, the availability of the court can be frustrating. They hold too many group classes in the basketball courts and the summer camp can occupy the area for quite some time, too. If they could move the location of the group classes so the court could be used for basketball, I think many patrons/hoopers would be more satisfied.***update***Even after communication with management the basketball court situation has not improved. Yes, the group workout classes no longer consume the court time but now private and group basketball lessons do, and on days with inclement weather, the tennis lessons take over. Over a dozen players were kicked off the courts to make room for the lessons.

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Name: S** S
Date: 2023-02-28 00:46:31
Rating: 1
Comment: This was one of the worst gyms I’ve seen. For $300 a month it was laughable. Disgusting locker rooms and less than 15 treadmills, you will always be waiting for a spot. Not worth it at all, they have nothing on Lifetime

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Name: D**** M*****
Date: 2023-02-19 07:11:37
Rating: 5
Comment: Great Service!!

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Name: J A****
Date: 2023-02-13 05:30:11
Rating: 4
Comment: Pools are great. I’m a little disappointed at changing room amenities based on cost.

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Name: J** B***
Date: 2023-02-11 04:48:03
Rating: 2
Comment: Uhhh no I am not paying $300/MO to watch an aerobic class while I workout upstairs .. Super annoying

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Name: S***** W*
Date: 2023-02-10 20:51:52
Rating: 1
Comment: IF there was an option for 0 stars I would. This Club is not what it used to be. I understand change is inevitable, but all the wrong things are impacted. Instead of changing out the broken lockers, showers, dirty carpets, they change membership prices. None of this money is being invested into up keep & cleaning the club. The house keepers all fight with each other and there is no department manager overseeing housekeeping, its usually the kids at the front desk folding towels while managers sit behind the desk in that office eating (we can see them when you check in). The club is out of something every week, or something breaks or some group fitness class is canceled or moved. Its a shame how much this club has fallen apart. The PAC owners took care of the facility and its members, its nothing like that with these new Bay Club management and ownership. I am certain this will fall on deaf ears but if my review can save anyone the $ I highly suggest somewhere else to workout. The restaurant is filthy, there is no spa, you have to pay extra to use the tennis courts. What are you paying for? And to top it off, these new shared memberships allow someone to gain access without any screening. As a result all you hear and read about are thefts taking place. Shouldnt this be a safe club? Its not and clear to see there is nothing being done about it.

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Name: J****** L**
Date: 2023-02-04 17:57:40
Rating: 1
Comment: Sales team is horrible. I’ve been reaching out to add my mom to our sharing membership. Never gotten back till they need us to renew the membership.

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Name: S***** A
Date: 2023-02-02 23:30:50
Rating: 3
Comment: Club was spacious and relaxing until they moved all these different aerobic classes upstairs and a small area in the downstairs area. Upstairs they closed off half of the weight room so it is very cramped and too many people forced to workout next to each other.Seems like they are turning the club into a YMCA group class + kids play center ..they just use any space they want and dismiss single gym go-ers that are trying to workout in a spaced out environment.

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Name: G***** S******
Date: 2023-01-28 19:15:58
Rating: 1
Comment: Very disappointed with the management and ownership of the club. Ive been a member for many years and its very sad to see how awful the entire facility has become. There are ants and rats in the kitchens and locker rooms. They continue to increase costs everywhere, including our member dues without updating anything in the club. Where is our money going and being spent? Looking in the staff parking lot It appears to be going into the pockets of the higher ups while members are left to deal with a club that is failing and falling apart more and more every day. No oversight of housekeeping so one day you might have a towel and other days you have to beg for one. Showers and locker rooms are filthy, hardly any cleaning done throughout the day by the housekeeping staff other than Maria. And to top it off the customer service, especially in the evening and from Neil Lloyd is appalling. Its become a very militant operation just checking in when going in the afternoon/evening .I highly recommend saving your money and joining a club where member experience and doing the right thing are present and a priority of the club. At this location and company, that is the farthest from the truth. Very sad whats happened to this place and bay club company as a whole.And couldnt agree more with Daren regarding childcare. Several of my girlfriends have these same issues but nothing is being done about it like everything else wrong at the club. Matthew Stevens you should be cleaning house both literally and physically ASAP

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Name: D**** M****
Date: 2023-01-28 18:44:15
Rating: 3
Comment: Warning! The childcare is a great feature of this club and a big part of the reason we joined. However, it is almost impossible to book your children in. I have spoken to several parents who stay up until the midnight deadline and still have trouble getting their children in for a reasonable amount of time. They’ve clearly outsold the capacity. It is making us reconsider the high price we pay.Otherwise the faculties are great and the pool is a big plus particularly in the summer.

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Name: L**** D**********
Date: 2022-12-27 07:04:17
Rating: 5
Comment: Family friendly, elite athletic programs and perfect for relaxing.

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Name: J**** B*****
Date: 2022-12-24 16:31:49
Rating: 3
Comment: Great club, very spacious and well laid out equipment. My only complaint is the basketball court, particularly recently.They just throw kids in on the court at random times and kick who ever is playing off. Couldn’t there be a better spot for kids to run around and throw balls at each other?

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Name: t*** w*****
Date: 2022-11-19 05:27:20
Rating: 5
Comment: My home club 20 years later I still attend on a regular basis

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Name: K******** K*
Date: 2022-11-09 12:01:56
Rating: 5
Comment: Expensive to be a member. If you use all they offer, it may be worth it. 2000$ per month per family of 6 ???

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Name: M******* D***********
Date: 2022-11-05 14:48:45
Rating: 5
Comment: Our family recently signed up and we are enjoying the club so far. Facilities have been clean, friendly staff and GREAT classes too.Look forward to using the pool and spa amenities too. Thank you, Bay Club, for some solace during this ongoing pandemic !

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Name: Y***** S*********
Date: 2022-10-12 22:56:26
Rating: 5
Comment: Neat and clean club with good variety of classes and great instructors.

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Name: S****
Date: 2022-10-06 02:04:29
Rating: 5
Comment: Very nice club. Tennis, swimming, gym….kids water park…bar…

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Name: K********* N******
Date: 2022-09-28 14:57:19
Rating: 5
Comment: Private club

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Name: J** M*****
Date: 2022-09-17 06:03:05
Rating: 3
Comment: Meh. It tries to be a private club but its public. A lot of people who go here pretend to be something theyre not. A lot of d bags walking around . Its cool.

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Name: R****** H********
Date: 2022-09-15 04:19:21
Rating: 4
Comment: Member since 94...not a perfect but its good overall

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Name: N****** K****
Date: 2022-09-08 15:28:26
Rating: 5
Comment: Amazing gym !

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Name: J**** B*********
Date: 2022-09-03 19:51:26
Rating: 2
Comment: Not a pleasant experience of being a member… Reception staff is arrogant and their help is mostly a recommendation to check your app. If you want to urgently cancel membership because of relocation, you will still have to pay for one more month (what for if I never use your service?)

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Name: R**** A*****
Date: 2022-08-24 01:35:35
Rating: 5
Comment: Lots of equipment and an adequate steam room.

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Name: M*** V*******
Date: 2022-08-17 03:13:36
Rating: 5
Comment: The Bay Club is an oasis. You can do everything here. I like a good early tennis game then a swim. Theyve got great tennis courts, and two Olympic sized pools. Sometimes I meet my friends here for lunch before getting a massage. Go check it out and see what Im talking about.

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Name: W**** L*
Date: 2022-08-07 23:07:17
Rating: 4
Comment: New member since 2021 dec. The gym and basketball court are great.Two problems here:Firstly, the close time is way too early in the evening, which might make sense during pandemic, but as life is back to normal, pls extend the evening hours at least 1 hour.Secondly, the basketball is always rented during weekend evening. How can people play serious basketball here with half court( and even the un-rented half court filled with lots of kids)??Update after half year experience:Now the basketball court is available in every weekday evening, which is great and I don’t have to worry about evening plan anymore.The only thing left is the closing time, which hasn’t changed back to the pre-pandemic schedule. Hopefully they can think about that since daily life is back to normal now.

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Name: R** W***
Date: 2022-07-06 11:18:55
Rating: 4
Comment: Nice place with both indoor and outdoor hot tub

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Name: W**** A********
Date: 2022-06-23 20:30:41
Rating: 4
Comment: Well maintained club but some cardio equipment are getting old; better to visit the club when not busy … they have a nice water slide and water activities for the kids

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Name: N*** L****
Date: 2022-06-09 19:38:08
Rating: 5
Comment: Anyone wants to go and have a awesome workout while feeling like you’re the Sheraton in Maui this is your gym! You get a resort feel with top of the line exercise equipment. Staff responds well to any requests you may have.

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Name: M** T****
Date: 2022-06-05 22:03:51
Rating: 5
Comment: I❤️that bay club

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Name: V******** P***
Date: 2022-05-24 19:19:19
Rating: 5
Comment: Bay Club has a great environment to work out, swim, eat, and relax. Its also a great place to leave kids while adults can work and earn the membership for Bay Club. With all the events and activities offered here it is clear that they prioritize families as their main customer, so if you are a family of 3 or more then I would highly recommend. If not then just go to the regular gym, it will save you a lot of money.

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Name: M A***
Date: 2022-05-04 17:44:10
Rating: 4
Comment: Love this place. Enjoy going on a weekly basis. My kids love the pools too. Parking is tough - which is why I give it 4 stars and of course the cost.

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Name: M************** M
Date: 2022-04-20 18:09:30
Rating: 5
Comment: Private club for swimming, tennis, with a bar for adults. My grandkids love this place and take swim lessons on a regular basis.

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Name: R***** G*********
Date: 2022-02-08 22:08:52
Rating: 1
Comment: People walking around with no masks and coughing in the gym and locker areas. Management was super rude and only cared about upselling. Dont believe the promises they tell you unless it is in writing.

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Name: f******* K****
Date: 2022-01-26 20:19:21
Rating: 5
Comment: Clean, great classes, excellent restaurant; great place to workout!

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Name: A** L*
Date: 2022-01-02 00:22:26
Rating: 5
Comment: A great place to exercise and they have awesome tennis coaches.

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Name: D* D*
Date: 2021-12-27 05:03:23
Rating: 4
Comment: Pickle ball overtook almost half of the tennis courts

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Name: J*** J******
Date: 2021-12-20 17:00:09
Rating: 5
Comment: Great facility! Endless possibilities!! I had a one day pass and look forward to visiting again.

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Name: W***** K****
Date: 2021-11-01 20:22:13
Rating: 1
Comment: This place no longer has customer service, nor does it have adequate member services reps (I.e. James Lent). He should be working at a Golds Gym, based on his tone. Bay Club Redwood Shores always run out of towels on the workout floors, how are you supposed to clean the equipment and prevent the spread of Covid? Anyhow, after being a member her for 15 years, I realized that all they want is as much money as you can give them. Im sorry I came back.

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Name: d*** l**
Date: 2021-10-31 17:44:27
Rating: 5
Comment: Extensive salt water pools for lap swimming, racket sports, and basketball are some of the outstanding features of this family friendly version of Bay Club in the peninsula. Friendly staff, fairly well maintained locker room, featuring sauna and steam room. Not too crowded even when its crowded and you end up parking almost in the next plaza.

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Name: N**** R********
Date: 2021-09-18 20:33:43
Rating: 2
Comment: Nothing great. Food lacked taste

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Name: A*** M********
Date: 2021-09-07 01:51:04
Rating: 3
Comment: Facilities don’t look new

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Name: N**** C
Date: 2021-08-18 07:46:26
Rating: 1
Comment: This is a review of the customer service and not a reflection of the club amenities. The response time was within 10 minutes when inquiring about signing up for membership. However, once Ive signed up as a member, I receive no replies to the emails I sent to customer service. Calls were forwarded to automated recording asking to contact through their website yet those emails arent returned. Ive been in other clubs and this one, by far, has the worst customer service.

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Name: M****** T********
Date: 2021-08-10 04:54:45
Rating: 3
Comment: Excellent, spacious grounds with lots of activities and helpful staff. The grounds themselves are very outdated. Paint peeling, stains on the carpets and walls. Holes in the ceiling. Looks 30 years past due for a renovation. The average age here is mid 40’s. Kids running around without supervision, which is fine. Overall the style and cleanliness was sub par. In terms of substance, there is a lot! So many amenities. Lots of space. In terms of form? Lacking stupendously. No taste. No style. Run like a YMCA, but more run down. The Santa Clara location showcases what it could be.

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Name: D****** A*****
Date: 2021-08-08 20:32:02
Rating: 5
Comment: I love Bay Club! Great classes and awesome instructors (Winnie and Steven are my favorite). I like the COVID system where we are allowed to not wear our masks while working out. The bathroom is great and has everything you need (shampoo, conditioner, lotion, shave cream). The showers are great. The staff is always friendly. It’s my favorite place.

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Name: J** T**** (*******
Date: 2021-06-18 05:35:32
Rating: 4
Comment: Its Okay. I would need more time to venture around the place but as far as first impressions go its just OK. I gave them 4 stars because I know coming out of covid must be hard but they definitely need to run a tighter ship when it comes to cleanliness. The place is very old and that accounts for some of the disrepair. Im just thinking for the membership cost they could do much better. I will go back and I will adjust my review as I see fit but I think it is a tough gig trying to keep up with the San Francisco Bay Club. The employees were cordial and helpful which is always a plus.

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Name: M***** G******
Date: 2021-06-14 01:57:47
Rating: 5
Comment: Pools and gym

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Name: S***** Z
Date: 2021-06-08 06:41:47
Rating: 5
Comment: Heated swmming pool.

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Name: O*** Y*******
Date: 2021-06-04 19:24:57
Rating: 3
Comment: Fun for kids. Less for adults.

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Name: D*****
Date: 2021-04-25 17:38:07
Rating: 5
Comment: This place is practically the best gym I have ever visited in my life. It has many things to relax you for a while and helps you forget about all your problems.

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Name: B******* K****
Date: 2021-02-04 19:53:10
Rating: 4
Comment: Gave blood there. Nice clean club and wasnt crowded at all at 9am on a Tuesday.

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Name: L******* O*****
Date: 2020-10-26 17:01:37
Rating: 5
Comment: I was very impressed with their safety procedures they had in place. Everyone was helpful and friendly. My wife fell in love with the place.

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Name: L*** G******
Date: 2020-08-05 01:25:39
Rating: 4
Comment: The facility is great. Everything is very clean and organized. Only problem is a few bad apples in the staff. The majority of the staff are amazing and incredibly friendly. There are a few bad apples but other than that and the excessive price its a great place.

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Name: T**** T****** -******
Date: 2020-06-23 21:36:29
Rating: 5
Comment: Great workout in the pool

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Name: A***** M*******
Date: 2020-03-14 17:41:17
Rating: 5
Comment: Very organized

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Name: M*** O*******
Date: 2020-03-03 01:09:57
Rating: 5
Comment: Quite an elegant club, but also comfortable...very helpful staff!

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Name: H** T* V*
Date: 2020-01-24 02:32:15
Rating: 5
Comment: Awesome facility

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Name: R**** V*****
Date: 2020-01-12 16:36:51
Rating: 5
Comment: Super nice club!!!

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Name: C**** C****
Date: 2019-12-25 02:44:15
Rating: 4
Comment: Havent been here in about 20 years, when it was still Pacific Athletic Club. Still a nice neighborhood club.

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Name: M****** V**********
Date: 2019-12-03 01:36:45
Rating: 2
Comment: The place is getting more expensive and the service is just bad. Its getting worse every year.

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Name: M*** W*****
Date: 2019-11-01 01:50:54
Rating: 5
Comment: Great lifting equipment and nice showers.

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Name: J**** M*****
Date: 2019-10-19 12:59:38
Rating: 4
Comment: Facilities are nice but they should be considering the dues are very pricey. They are investing in renovations but the locker rooms need some desperate help. The staff are friendly and helpful.Stay away from the cafe and the restaurant. The food at both is absolutely terrible - unfortunately.

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Name: S**** H*********
Date: 2019-09-09 23:22:29
Rating: 5
Comment: This place has everything you need

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Name: B***** G*****
Date: 2019-08-22 15:17:42
Rating: 5
Comment: Love to work out here. Not too full and always able to execute the days workout. Also get to relax at the outside hot tub in the evening while my kids enjoy the water park.

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Name: A**** V*******
Date: 2019-08-16 00:00:27
Rating: 3
Comment: Outdoor seating for families would be ideal instead of designating 2 adult only sections. Facility is nice, family restrooms are conveniently located near pools.

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Name: l***
Date: 2019-06-19 19:52:23
Rating: 5
Comment: Its fun and swim teacher Jean is kind! And does a grate job teaching everyone!!

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Name: R****** �***** M
Date: 2019-06-16 22:18:50
Rating: 4
Comment: We love the concept! It’s perfect for our family. That said so many opportunities to improve and run this properly. It’s equivalent to s 3 star hotel that sees itself as a 4 star. Just lacks wow factor. I frequently here members complaining. Manager of the spa is rude and unhelpful. Staff in childcare are wonderful (but be prepared to see the manager yelling at them in front of kids and parents). Busy days are crowded and you’ll be lucky to track down a clean towel. But despite all that, it’s the best option in the area so we will stick with it.

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Name: M* v*** M* p*********
Date: 2019-05-23 13:06:53
Rating: 5
Comment: 😉😉😉😉😉

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Name: E*** K*****
Date: 2019-04-15 02:19:02
Rating: 5
Comment: Hoops

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Name: W*** C****
Date: 2019-04-06 05:42:00
Rating: 4
Comment: Fabulous place to work out but also spend time with family. This place is a haven for families with young children. Equipment is relatively new. Shower is becoming a bit worn but functional. Too crowded most times but I guess thats the only way they can be profitable.

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Name: D*** T******
Date: 2019-02-23 06:13:23
Rating: 5
Comment: Great place to work out

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Name: A C
Date: 2019-02-03 10:01:27
Rating: 4
Comment: Great place!

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Name: S**** S*****
Date: 2019-02-02 03:46:48
Rating: 5
Comment: They have plenty of every type of gym equipment. Great 0lace to work out.

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Name: S** G
Date: 2019-01-07 06:06:35
Rating: 4
Comment: You will stumble across all sorts of people here, mostly older, professional types... so if you dig that, its good

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Name: M**** P******* V****** (***** W********
Date: 2018-12-30 16:17:51
Rating: 5
Comment: Very nice club. Great location and good self parking and Valet service. Nice pools, tennis courts, outdoor and indoor jacuzzis, sauna and a spa. Nice cafes and a formal restaurant and full bar inside. Fitness equipments are top of line and locker rooms are fully stocked with towels, body wash, shampoos, conditioner, lotions, mouthwash, Shaving creams, combs, blow dryer, hair straightener, even iron and ironing boards. Good business center for Online work and conferencing. Good place to workout and get fit, eat healthy foods at cafes or restaurant able to do work online in between if needed, and socialize or network with other members you meet. My lifestyle.

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Name: c***** j******
Date: 2018-12-29 15:25:22
Rating: 5
Comment: Great social sports bar!!!!

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Name: M****** B***** C******
Date: 2018-12-26 22:57:41
Rating: 5
Comment: Ive always loved the bay club. 77 didnt disappoint either!

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Name: V******** S***
Date: 2018-12-07 07:20:33
Rating: 5
Comment: Nice classes

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Name: M****** M*******
Date: 2018-09-22 03:10:09
Rating: 5
Comment: Great place has every thing need for a workout help are very nice clean place

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Name: F***** C****
Date: 2018-08-26 01:43:13
Rating: 1
Comment: I have been a Bay Club member for over a year and always used my points to let my guests in. Today I had a very bad experience with the club. I approached the counter and a lady named Morgan was there. I had two family members from Brazil who couldnt enter because I did not have 1 point. This made me very sad and the manager never came down. After this unpleasant experience I will not use the Redwood Shores bay club again.

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Name: F**** S****** (********
Date: 2018-07-28 16:40:32
Rating: 4
Comment: Great all around sports club with every sport for all ages.

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Name: P**** D***
Date: 2018-07-06 06:17:38
Rating: 5
Comment: Great club, lots of workouts and classes

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Name: R**** A****
Date: 2018-06-18 06:57:03
Rating: 5
Comment: Nice outdoors courts and pools.

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Name: T***** O********
Date: 2018-06-03 16:23:35
Rating: 5
Comment: Great club for the entire family with 3 swimming pools, restaurant/bar, cafe, hot tubs, saunas, workout classes, basketball/volleyball court, multiple tennis courts outside and inside, squash courts, cardio machines and full weight room.

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Name: A***** B*****
Date: 2018-05-03 15:18:18
Rating: 4
Comment: Club has everything! Great classes, facilities.

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Name: C**** S******
Date: 2018-03-16 17:44:49
Rating: 1
Comment: Not worth the money. The facilities are very dirty and parts of the building are falling apart. The gym equipment is fine, but nothing spectacular and unless you want cardio youll be waiting for machines during the evening. The service is a complete joke. We have been members for a year and are finally admitting that we made a mistake and will be leaving.Ive had better service at 24 hour fitness and this is more than 10x the cost. The restaurant is a joke with an extremely limited menu and nothing is ever consistent. You have a 50/50 shot whether the food your ordered last time is the same cut as before. They never schedule enough people to work the bar and when the manager comes out to help she is rude and short with customers (not me, to be clear, I just watched the shitshow).The pool in the summertime is overcrowded and unless you show up within 30 minutes of opening you wont find a seat.We thought it would be a great place to work out and then relax after a long day, but everytime we go we leave frustrated by the whole experience.

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Name: j**** b*******
Date: 2018-01-06 03:39:31
Rating: 5
Comment: Great club for families.

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Name: D** E**
Date: 2018-01-04 01:16:23
Rating: 5
Comment: Great place to play squash

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Name: F***** S*****
Date: 2017-12-23 07:57:36
Rating: 5
Comment: Excellent child care and kids activities. Two nice indoor tennis courts.

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Name: S**** G
Date: 2017-12-19 16:57:51
Rating: 5
Comment: The Redwood Shores Bay Club is an excellent facility period for one is huge with three or four pools, lots of indoor squash Racquetball and Tennis, a great workout facility, a bar, and a cafe with great organic foods. The staff is very easy to get attention, theyre very friendly, and always give you a helping hand. There is ample parking and its very conveniently placed near the highway. I highly recommend joining just for this facility.

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Name: J* E*******
Date: 2017-12-13 03:29:56
Rating: 5
Comment: Wow

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Name: k*** b*****
Date: 2017-12-12 05:56:27
Rating: 5
Comment: Love the sanctuary spa inside the bay club. See Brenda if you need a facial, waxing, st Tropez spray tan, threading or just want to know what products would match your skin type.

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Name: T***** H*****
Date: 2017-12-08 04:05:58
Rating: 5
Comment: Awesome fun

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Name: G*** B******
Date: 2017-11-25 04:45:56
Rating: 3
Comment: Do you have kids great place if you do they overcrowd the pool

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Name: S**** G*******
Date: 2017-10-24 20:47:25
Rating: 5
Comment: Good workout

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Name: P***** M*****
Date: 2017-09-16 00:35:25
Rating: 4
Comment: Facilities = amazing. Programs = Fantastic. Administration = Horrible. Its hard to get a straight answer from any of the staff, to enroll in programs, to make payments, to increase your subscription, to know when certain hours/rules apply, etc. Never try to get an answer on the phone or online. So do any business you have with Admin face to face and save yourself the trouble.

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Name: a* m******
Date: 2017-08-23 04:58:10
Rating: 4
Comment: Premium club. On hot summer days, the pool can be crowded and polluted with sunscreen. Gym is excellent and staff is friendly and helpful.

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Name: T****** S*****
Date: 2017-08-16 05:07:41
Rating: 5
Comment: Love love this place. Great for all ages and theres something for everyone. The foods pretty good too!

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Name: J**** G******
Date: 2017-08-09 17:04:58
Rating: 5
Comment: This is the nicest club Ive ever been to, there is something there for everyone.

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Name: N*** W
Date: 2017-07-04 13:35:44
Rating: 3
Comment: Crowed usually. Other than that it is good.

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Name: S**** E****
Date: 2017-06-16 21:54:43
Rating: 5
Comment: Great gym, good snack bar, nice pools. An excellent oasis in the middle of a hectic day.

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Name: C**** T***
Date: 2017-05-25 06:48:23
Rating: 5
Comment: Best gym in Silcon Valley! Like your at a vacation resort when your working out!

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Name: P****** C*******
Date: 2017-05-22 15:18:23
Rating: 4
Comment: Because it is a clean place and its managers are very friendly.

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Name: E***** T***
Date: 2017-05-08 06:02:05
Rating: 5
Comment: Beautiful place to swim and workout

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Name: C******* P*********
Date: 2017-04-28 14:34:11
Rating: 5
Comment: Great family health club! All members are very friendly and welcoming

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Name: C*** K P******
Date: 2017-04-20 06:25:55
Rating: 5
Comment: Friendly staff

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Name: m***** m
Date: 2017-04-12 14:28:42
Rating: 4
Comment: Very nice club was there for a birthday party and the venue had a band and activities. The drinks and food were delicious.

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Name: K******* B*************
Date: 2017-03-14 15:33:11
Rating: 5
Comment: Nordstorm and your regular gym got together and had a baby.

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Name: V**** M******
Date: 2017-03-02 00:56:41
Rating: 4
Comment: Great Facility and amenities it also has multiple other venues like BCSC which gives you more flexibility in location. Its prices could be worked on in my opinion.

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Name: J***** P****
Date: 2017-02-08 05:58:23
Rating: 4
Comment: A nice club where young and old can find activities within their reach, there is something for everyone. The staff at the kids space is very good, young people who know how to supervise and entertain the little ones.

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Name: G******* S****
Date: 2017-01-05 16:43:18
Rating: 4
Comment: Nice club and facilities. Helpful staff. Lots of activities for adults and kids. Swimming, tennis, Gym, etc.

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Name: J*** R****
Date: 2017-01-01 14:12:29
Rating: 5
Comment: First class sports resort. We are founding members & wouldnt go anywhere else for tennis, gym, swimming, fantastic spa & great eats & entertainment in Club 77. Casual cafe is perfect for a cup of tea or coffee & an easy meal with the kiddos.

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Name: L**** E*
Date: 2016-11-12 16:59:03
Rating: 1
Comment: I would not recommend this spa. They can be very inflexible and strict with their policies. Try La Belle Spa!

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Name: S**** B***********
Date: 2016-11-09 14:48:50
Rating: 4
Comment: Good facility ... among the best local options for swimming and squash. Fairly expensive membership but worth it if youre able to use regularly.

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Name: M****** C****
Date: 2016-08-31 04:49:57
Rating: 3
Comment: Good facilities and clean. Lots of kids after 4 so got noisy but still was restful.

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Name: A**
Date: 2016-08-27 22:50:07
Rating: 5
Comment: Beautiful club with great facilities. The tennis courts are incredible nice and the pool area looks super relaxing. Im not a member but considering joining!

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Name: H******* P****
Date: 2016-07-23 16:07:46
Rating: 5
Comment: Awesome club! They have conference rooms, swimming pool, gym, basketball courts and a bar

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Name: R*** S*
Date: 2016-07-17 20:13:19
Rating: 5
Comment: Great gym and sauna

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Name: B**** S****
Date: 2016-07-17 20:04:02
Rating: 5
Comment: Awesome club!

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Name: R*** R****
Date: 2016-06-21 22:16:13
Rating: 4
Comment: Nice big space and great pool area. Needs new work out equipment tho.

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Name: N*** F***
Date: 2016-06-08 20:19:08
Rating: 5
Comment: Rented the 77 Lounge for a party. Great facilities, staff, and food, everyone had a wonderful time.

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Name: L* R** A***************
Date: 2016-06-01 15:59:03
Rating: 4
Comment: Some of the equipment is old here. I did feel a resort atmosphere, that made me want to return to the spa. Next time I will spend all day and take a fitness class as well.

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Name: P****** A*******
Date: 2016-05-30 04:40:28
Rating: 4
Comment: Nice outdoor pools and water slides for kids. Excellent place for a family to spend a day here. Very nice tennis courts, though it gets very crowded on the weekends. The membership fee is a little steep, and I think the indoor basketball is subpar. The main selling point is the country club like pool and tennis facilities. Childcare available for members.

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Name: R***** G******
Date: 2016-05-13 05:46:35
Rating: 4
Comment: Upscale gym with decent equipment. Parts of the gym are overused and crowded. Generally, the weight room is not too crowded.

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Name: A*** A* Y****
Date: 2016-04-04 23:57:53
Rating: 5
Comment: Super family friendly private club; awesome wet play area for kids of all ages, while a fairly quiet adults pool area is around the corner.

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Name: J** S*******
Date: 2016-03-25 18:02:46
Rating: 5
Comment: Pretty chill.

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Name: L** G*****
Date: 2014-03-25 21:49:26
Rating: 5
Comment: Home away from home! Free coffee before 11:30.