24 Hour Fitness

Address: 1265 Laurel Tree Ln Suite 100, Carlsbad, CA 92011, United States
Phone: +1 760-602-5001
Services: Service options: Outdoor services, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Sauna, Swimming pool, Swimming pool,

Category: Gym, Fitness center, Indoor cycling, Indoor swimming pool, Personal trainer, Sauna, Yoga studio
Rating: 3.7
Site: https://24hourfitness.com/gyms/carlsbad-ca/carlsbad-palomar-airport-sport?Adb_id=GGL_LOC_ACQ_CDP
Worktime:
DayTime
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours




Name: S**** G
Date: 2024-06-21 02:28:13
Rating: 3
Comment: They have 10 Stairmasters and 4 don’t work at all. Another 2 have operational issues. Despite telling staff for weeks they still aren’t working.The male locker room and toilets go unattended on weekends and are discusting. Staff is too busy on their cell phones to care.

Name: B** T*************
Date: 2024-06-16 03:41:14
Rating: 1
Comment: No longer open 24/7 =(

Name: H***
Date: 2024-06-10 19:16:21
Rating: 3
Comment: This brand generally fail on:Cleanliness, specially restroom, pool area, sauna.Maintenance on equipments.Some associates when comes to professionalism.
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Name: B*** K*******
Date: 2024-06-03 01:49:48
Rating: 3
Comment: Showing its age unfortunate this is a corporate headquarters minor things like the swim trunk spinner is gone. Steam room really doesnt work. Hot tub was under maintenance. Hopefully the corporate officers get their bonuses this is whats important.

Name: C******* B****
Date: 2024-05-25 02:52:00
Rating: 3
Comment: Staff is always super friendly ! But the fact that they close at 9pm Fri-Sun now is super LAME. I specifically signed up for this gym because of the 24hours and then shortly after they switched their hours. How is this the corporate location yet doesn’t even follow their own name? At least stay open until 10/11pm or change the name of the gym. Corporate needs to rethink this because it is false advertising and misleading ! These location need to be careful as they could be sued for this false advertising, as well as it is not what people signed up for. We sighed up for a 24hr gym, not 24hr weekdays and open till 9pm on Friday-Sunday.

Name: C**** C*****
Date: 2024-05-24 16:44:56
Rating: 1
Comment: Im From a Carlsbad and moved to Oregon couple years ago. I signed up my son to my acount & he has been using the gym for couple years . Now he has been blocked and don’t let him in even though acount is on auto pay, and I just paid the anual fee. I made few calls, no manager available & no one resolve the issue. Totally NON SENSE. Since his finger print has been accepted for the last 2 years. I cancelled the membership after 15 years . Place has changed to the worst. I heard from different local friends the place is going down hill & will be out business soon. STAY AWAY !!! Many other choices in Carlsbad . READ REVIEWS BELOW Mine . I’m NOT THE ONLY ONE !!!

Name: D F****
Date: 2024-04-23 09:23:25
Rating: 4
Comment: Now Closed 9pm to 5 am Friday & Saturday Nights
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Name: H***** M***
Date: 2024-04-21 19:21:29
Rating: 1
Comment: New hours are a joke. 9pm? Is this a retirement village?

Name: G*** M********
Date: 2024-04-21 00:00:56
Rating: 5
Comment: Clean, nice place to work out

Name: a*** k*******
Date: 2024-04-16 15:56:52
Rating: 5
Comment: Great equipment and friendly staff!

Name: F**** D*******
Date: 2024-04-11 22:37:09
Rating: 5
Comment: Clean gym

Name: F***** G*****
Date: 2024-04-07 18:08:54
Rating: 1
Comment: No longer open 24 hours on most days, complete rip off to be paying 50 dollars a month and not be able to use the facility on my schedule.

Name: J**** F******
Date: 2024-04-02 02:33:21
Rating: 1
Comment: Unfortunately this location is no longer open 24/7.:(

Name: D***** R******
Date: 2024-04-01 03:58:11
Rating: 1
Comment: The whole “Changing hours due to club usage patterns” is a flat out lie. The gym stays busy until 1am every night. Then people start pouring in at 4am. Well not anymore.This gym is already extremely packed during the daytime hours and now it’s about to get even worse.This is an outrage.
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Name: C***** N****
Date: 2024-03-29 21:28:49
Rating: 1
Comment: Suddenly changed hours to not be 24 hours anymore. I come after work and now can’t work out. Will I be refunded for the year I paid in advance?

Name: A*** M****
Date: 2024-03-27 21:44:52
Rating: 1
Comment: I am moving and due to predatory contract terms have to pay a cancellation fee even though it’s out of my control. I went in to cancel and they said everything was good and then I received a voicemail saying it wasn’t canceled and I would have to call a number which put me on hold for 40 minutes before I could talk to someone. Zero empathy and bad business practice. My app never got set up either due to an unspecified error and after attempting to contact customer service I never heard from them for months.

Name: T*** N**********
Date: 2024-03-24 19:16:07
Rating: 1
Comment: Liars, supposed to be 24 hrs but they lied. I tried to cancel but that’s by phone only. The number however goes to a permanently closed office.Pool water was so full of chlorine that my mouth lost feeling for several hours. Changing room is pretty awful too. EōS gym really is 24 hrs. These people need to be banned from doing business in California.

Name: A**** N*****
Date: 2024-03-19 02:42:10
Rating: 1
Comment: How are you gonna be a 24 Hour Fitness gym but close at 9pm?

Name: k b
Date: 2024-03-13 05:14:31
Rating: 5
Comment: SAUNA UNDERRATED: THE HEAT IS ONIm so glad I got my Supersport membership long ago at prices Ill dare not share. Youll get hot.Like this sauna.1.  The temperature is even.  If youre standing, sitting low or sitting high. I liked that the L shaped layout allowed for more space of folks without feeling crammed.2.  Co-gender3.  No one wears a swimsuit4.  Sauna Therapy is better than masseuse therapy (but you need minimum 20 minutes)5.  When the door opens and shuts fuhgeddaboudit brisk cool air reprieve. Its hot.6.  Sauna therapy physiological benefits extend up to 72 hours with one session7.  Im so annoyed that my Google Pixel 7 pro never works in the sauna it always warns it gets too hot. Never with an apple phone. Applers are having a good ol time in the sauna.8.  Instead of being tuned to YouTube, be tuned to your body9.  Swimming pool, jacuzzi, steam, sauna, barbells, platforms-- this gym is happening.Your mind, emotions and body are instruments and the way you align and tune them determines how well you play life. --Harbhajan Singh Yogi#juken123#rhondapatrick#24hourfitnesscarlsbad#saunatherapy#androidsshouldworkinsaunas#barbellogic#googlepixelpro#24hourfitnessport
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Name: J*** S***
Date: 2024-03-04 22:52:30
Rating: 4
Comment: THE POOL IS TOO COLD!!! PLEASE!!! IT NEEDS TO BE 86 DEGREES. THANK YOU :-)What do you mean, positive review? Please turn the pool heat up. Thank you!

Name: M******
Date: 2024-02-22 14:16:55
Rating: 3
Comment: I use the gym 6 days per week, early morning and have for several years. It suits my needs, but it does need help, or proper supervision. Restroom often needs help. Never see the janitor anymore. Lots of complaints by members. Pool problems take excessive time to cure. A machine is defective and has not been repaired: some years ago I bled from a sharp, exposed metal piece where the insulation has chipped off. I alerted mgm. Be careful, I was told. Days ago, I was not careful enough. Bleeding again. I was told to be careful. If there were another gym, I would be use it.

Name: L**** F*****
Date: 2024-01-29 07:54:09
Rating: 3
Comment: Friendly staff

Name: T*** Z****
Date: 2024-01-18 04:54:38
Rating: 5
Comment: My favorite gym...ever!And Devin and James are the best!!!
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Name: L****** P******
Date: 2024-01-18 03:35:42
Rating: 3
Comment: Gym is big and bathroom decently clean. From Monday through Thursday 4-8PM gets crowded and waiting in line to use any equipment.

Name: T****
Date: 2023-12-31 22:50:45
Rating: 5
Comment: Really clean and cool gym, gets busy after 4 or 5 - lots of highschool kids.

Name: j** a***
Date: 2023-12-28 04:29:05
Rating: 2
Comment: Wasnt enough all the issues with cleanliness, now they got to leave the music to the a volume/tone thats like a cheap cell phone tearing your eardrums in pieces. Plain torture for those who dont like to work out with headphones on. Also a pity since the music selection is top notch but now one just hears scratches instead of music.

Name: F** C***
Date: 2023-11-20 16:45:47
Rating: 3
Comment: Love some staff (Janaisia, José) and cringe at others. This gym is not well run, but its [usually] open. Ive made LOTS of suggestions that fall on deaf ears

Name: m*** b*****
Date: 2023-10-22 00:39:42
Rating: 4
Comment: One of the better 24-hours Ive been to, actually feels like they run the AC inside. Unfortunately they also dont seem to be on top of maintenance for the cardio equipment.

Name: S**** M******
Date: 2023-10-20 04:23:31
Rating: 5
Comment: Great venue of equipment clean and organized

Name: E
Date: 2023-10-15 18:35:53
Rating: 1
Comment: To whom it may concern, I think this is the fastest a gym has potentially had a customer and lost them. Signed up on your website @ 07:17 and @08:10 said nope, not gonna do it.I signed up on your website for your 3 day free trial as theres a new location that opened right near my house. The instructions say to go into any of your locations and give the front desk clerk a user specific code, or just type it into the kiosk. However as I arrived at your new location in Irvine, off Jamboree road, I was informed (by Justin) that they dont honor the 3 day trail pass (even though I selected THAT specific location on your website). Justin said I could try to type my code into the kiosk, but its not gonna work. He explained to me that I could sign up and theyll charge me one dollar, try it out, if I dont like it theyll refund my dollar etc......(sounds like a lot of work for the customer to just try your gym vs a 3 day trial pass).From a customer standpoint this is a red flag from the get go and I will not be returning. As I spoke to others at my gym in the sauna, many others commented that your facilities have gone down hill with the cleanliness. Do what will with this info, 24 hour USED to be my favorite gym back in the day, but I see it hasnt improved nor has your reputation.

Name: R**
Date: 2023-08-22 10:52:14
Rating: 5
Comment: Good gym. No wait for equipment. They were constantly cleaning. I went mid week late morning.

Name: K*** W****
Date: 2023-07-11 17:31:48
Rating: 1
Comment: Compared to other offices Ive been to this place is incredibly inflexible. Visiting from out of town just looking for a place to work out for a few days. They wanted to charge $100 for a week. This seems to be a location specific issue. The other one in Carlsbad was much more flexible. I guess Im going to have to go to that other planet to get Fitness flexibility

Name: W*******
Date: 2023-07-07 15:45:54
Rating: 1
Comment: THE SHOWERS ARE ICE-COLD!Please address this issue ASAP

Name: A***** C*******
Date: 2023-03-29 21:48:29
Rating: 1
Comment: Extremely rude staff. Interrupting my workout to vacuum under my bench. I told the woman, maam, Im using this to which she ignored me completely. As I continued, she was less than a foot away from me staring down at me with hatred in her eyes. When I completed my set, I mentioned that I was her customer, and her response was I dont care who you are....Not to mention the constantly broken cardio equipment. Even if the machine works mechanically, many displays dont (row machine, assault runner, etc.). This is the case at every 24 Ive been to though, so not unique to this location.If I didnt have a lifetime membership from 20 years ago, Id have left them a long time ago.

Name: M*** H***
Date: 2023-03-09 19:10:36
Rating: 1
Comment: This gym used to be a great gym to attend. However, I purchased some private training classes valueing over $1,500 that they refuse to refund me for. Finding someone that is willing to help is extremely difficult. I have called multiple weeks with no one returning my call. On top of that the gym manager was facetious towards me. They also refuse to send me the contact I signed.

Name: T**** L*********
Date: 2023-03-04 04:14:25
Rating: 5
Comment: This gyms makes me like 24 hour fitness again.- Clean gym with plenty of equipment-Chill but helpful staff-Has a community feel that is normally not felt in big chain gyms. This has to do more with the members.

Name: J***** J*** H****
Date: 2023-02-22 18:44:27
Rating: 5
Comment: The gym that has it all! 24/7 friendly staff and health experts to help you every step along your physical fitness journey. Proud to be a Platinum member for life!! Glad they are getting back to being open 24/7.

Name: M**** Y*
Date: 2023-02-21 07:23:18
Rating: 1
Comment: I often times feel uncomfortable being stared at by some of the male staff over by the work out balls and wonder if they can do something more productive with their time? Maybe address the stinch coming from the sauna which almost always smells like garlic and onions or have someone clean the womens locker area, especially the dirty toilets and toilet paper thrown on the floor

Name: J****** J***
Date: 2023-02-10 12:03:24
Rating: 5
Comment: Awesome gym have steam room, Sauna and good price per month

Name: T***** N*****
Date: 2022-12-19 15:38:46
Rating: 1
Comment: 3rd time in a few months I have come in the morning to workout before work and they close the showers without prior notice. Only get a membership here if you like crowded gyms with no shower. Would give zero stars if that were an option. Update Dec 2022- Pool heater finally fixed after 2 weeks. Feels like walking into an aviary, but instead of birds chirping, its old equipment squeaking. This gym needs WD40 for Christmas!

Name: J*** W****
Date: 2022-11-23 00:53:40
Rating: 3
Comment: The swim suit drying machine in the men’s locker has been broken for months. The sauna smells way worse than the other locations. The men’s showers smell terrible too.. doesn’t seem like they clean the drains.

Name: J****** Y***
Date: 2022-11-15 23:24:58
Rating: 5
Comment: Great fitness

Name: P*** F*****
Date: 2022-09-27 04:40:41
Rating: 1
Comment: Repeated days of smelly and dirty jacuzzi due to low chlorine levels. Complaints met with weak excuses and lack of service, allowing members to soak in unsafe water. So irritating.

Name: B****** N******
Date: 2022-09-26 20:43:53
Rating: 3
Comment: The pool here is always very cold! They usually turn the pool heater on at noon and turn it off after the water aerobics class so its never warm.

Name: A**** C*****
Date: 2022-09-01 22:09:17
Rating: 4
Comment: Pool is clean but cold. They could use a sign up sheet so whos next to take jump in so its not so confusing. Will continue going here though.

Name: R**
Date: 2022-07-29 19:03:12
Rating: 5
Comment: CleanBig Weight RoomHammer StrenghtConventional Weight MachinesCable MachinesDumbbellsAlso aCross Fit AreaAnd More Than A Few Deadlift Platforms

Name: M**** S******
Date: 2022-07-13 06:38:44
Rating: 1
Comment: It’s embarrassing that this is the corporate headquarters gym. Fist time back in 4 years and same problems exist when I left. Don’t sign up and go here, misinformation regarding prior issue. Same problem incurred today, nothing has changed with the same incompetent managers in charge. The GM is the big issue, he doesn’t listen and make appropriate changes. Then his underling managers disrespect the member sticking his neck out to complain. I’ll find another gym and cancel my membership, 24 hour went chapter 11, I wonder why? Don’t blame it on COVID, it’s horrible management that has no accountability to the members.

Name: M****** R
Date: 2022-07-04 17:57:31
Rating: 1
Comment: Disgusting and very dirty gym.Especially the pool area jacozy steam room and the shower are. DISGUSTING. WHAY THEY DONT CARE ABOUT DIRTINESS OF THE JACOZY ITS BEEN MORE THAN 2 months that they did not fix it. Attention ⚠️If you don’t fix it I will call health department.

Name: T************* Y*****
Date: 2022-06-28 13:03:40
Rating: 2
Comment: It’s like the employees at the front desk here are told in orientation: “if they enter and they’re black, DO NOT Greet, DO NOT make eye Contact, if you’re conversing with a fellow employee as they’re entering their member ID number and the screen pops up as confirmed or a verified member, do not and i mean DO NOT acknowledge it carry-on with your conversation. If they’re not black, you put on a FAT SMILE and greet them as if your life depended on it. Have fun,” every time I come here with every employee they hire. but the equipment is well taken care of so I guess it balances itself out. Lol

Name: S*** R*******
Date: 2022-06-16 14:53:27
Rating: 1
Comment: Disgustingly dirty, so bad the sauna smells like something died in there, mud on the floor, build up of dirt, looks like no one’s scrubbed it down for months if not a year, I’ve lived in off-grid situations and your facility is more disgusting than any public restroom I’ve ever seen. Used Bandaids and hair in the sauna along with a build up of dirt, dort soaked wood planks that stink to high heaven. The super young staff was not concerned about the status of their gym whatsoever, could care less, other gyms n the area are closing down all of their amenities, and no one seems to care at all, no managers or management to talk to at all, my girlfriend already canceled her membership due to this, only Corporate cares about losing business, I’ve been a member for years, the gyms in Huntington Beach and San Clemente are much cleaner by far, and they’re some of the dirtiest gyms I’ve ever seen! I will be canceling my membership if things don’t get cleaned up right away- HOW IS THIS COVID-SAFE?!?

Name: S**** T******* F****
Date: 2022-05-31 15:55:31
Rating: 1
Comment: Waste of money and time

Name: E C*****
Date: 2022-04-15 13:26:00
Rating: 5
Comment: The place is always clean. The lady at the front desk is very nice. She always tells me to have a nice day. I appreciate it.

Name: J** F**
Date: 2022-03-31 23:24:27
Rating: 2
Comment: This gyms pool water temp dropped more than 10 degree over the last 2 weeks . It became unbearable to swim in this gym. I have told the front desk many times. But no improvement was done so far.

Name: R***** M
Date: 2022-03-25 02:05:22
Rating: 2
Comment: Advantage is that it is a large gym with relatively new equipment. Bad thing is that it is understaffed. The only employees seem to be sales people. The ventilation/fans could be better. The mens locker room is always dirty, wet, and toilets are show signs of heavy use.

Name: J*** N*****
Date: 2022-03-17 01:03:46
Rating: 1
Comment: I called NOW and whoever answered REFUSED to reply to my question about the showers being CLOSED at 4:99an! Whoever picked up my call SHOULD BE TERMINATED because GE said : I don’t know and have to hang up now”! And THAT Should NEVER be a reply to a 30 year loyal guest!. Or should it????

Name: M******* M*******
Date: 2022-03-13 20:15:48
Rating: 5
Comment: Great gym, friendly staff! Glad they pulled through!

Name: M***** D****
Date: 2022-01-29 07:54:33
Rating: 1
Comment: I will NEVER go back to the Carlsbad location

Name: S**** P***
Date: 2021-11-30 22:54:43
Rating: 5
Comment: Was visiting the area and got a smokin deal on a week long pass... gym is HUGE and has everything youd want several times over.Would be my gym if I lived here!

Name: J*** O*******
Date: 2021-11-03 01:06:33
Rating: 5
Comment: Thank God. Open. Running normal. Masks optional as they have always been.

Name: v****** m******
Date: 2021-08-30 17:35:03
Rating: 4
Comment: Basic gym with no frills

Name: K******* A****
Date: 2021-08-26 23:53:34
Rating: 1
Comment: I am writing a review because I have been extremely disappointed by the gyms lack of maintenance, and a staff members awful attitude. The maintenance is subpar and the bathrooms are filthy. Last week not a single Mens restroom stall had toilet paper, and I was very thankful I only needed to blow my nose. I informed a young gentleman who was sitting on his phone near the employee computers. He just sat there and continued texting and said ok. He was still sitting there by the time I left and there was no toilet paper after my hour long workout. Furthermore, the spa has been broken for at least three weeks, maybe four. This gym has really gone down hill over the past few years. It is very sad because some staff members are excellent but the lack of cleanliness and maintenance is abhorrent.

Name: J*** M
Date: 2021-08-14 01:28:26
Rating: 1
Comment: The front desk has an attitude but the club is nice and has what you need to get a workout in 💪.

Name: M
Date: 2021-06-25 02:11:57
Rating: 5
Comment: Great staff, clean environment, great machines / equipment / squat racks.

Name: D******* a** M**** A******** P***
Date: 2021-06-18 00:29:23
Rating: 1
Comment: Called many times at 12:30pm pressed 7 to speak to a representative every time phone just rings and rings. Not the way to do business. I have one simple question to ask would take 30 seconds to answer but they can’t even answer the phone. The gym is nice the people are friendly and helpful when you can ACTUALLY speak to them. It’s coming up on 1pm now been repeatedly calling while writing wasted almost half an hour out of my day just to ask a simple question. Someone finally answered the phone my question was if they We’re going to be open for 24 hours now That the restrictions have been lifted and the response was That there’s not enough traffic in and out of the gym so they will open when it is profitable for them. I signed up to be able to go to the gym when EVER I can throughout my day not cause it was profitable for you🤣 maybe you should change the name of the gym to “Fitness Half time for the Full price” I’m sure I’m not the only member that would like work out after 9pm. As far as traffic goes The name of your gym is “24 hour fitness”😉 traffic shouldn’t matter. 24 hour access is the whole reason I joined your gym. I’m visiting from Kona Hawaii and Planet fitness there has been open 24 hours on the weekdays. Way less traffic and SOMEHOW they managed to maintain there gym Hours. As far as being profitable that’s kind of a joke🤣🧐 I don’t think every members gym rates got cut in half because“24 hour fitness” is only open half the time. Which BTW would have been the right thing to do. So you should be just as profitable or more cause your not running 24 hours but members are still paying the SAME 24 hour rate$$$. So Your answer Doesn’t ANY make sense. Pretty sad. With all that being said the person who finally did answer the phone was very friendly and professional and seemed sympathetic to my needs. I don’t leave bad reviews often but I almost had to drive down there just to get an answer to my question...

Name: A****** M******
Date: 2021-06-13 01:59:21
Rating: 4
Comment: It was clean inside.

Name: M**** R****
Date: 2021-05-12 15:17:33
Rating: 1
Comment: Racial profiling and filed a complaint, but nothing done.

Name: V***** H*****
Date: 2021-02-24 04:03:50
Rating: 1
Comment: They are not open 24 hours.

Name: R***** M*****
Date: 2021-02-16 00:30:00
Rating: 5
Comment: Awesome experience, even in the current state of things. Thank you guys for being there!

Name: S**** B*****
Date: 2021-02-13 01:10:30
Rating: 5
Comment: 24 hour is great.

Name: T***** D*******
Date: 2020-09-30 12:44:32
Rating: 1
Comment: I know these are In bankruptcy, but hey have overcharging me for a year (pre-COVID) and I’m tired of their customer service, just disputed all their charges with my bank.

Name: M***** P******
Date: 2020-09-24 18:04:22
Rating: 3
Comment: More cleaning stations are needed. Im pleased to see 24 hr requiring masks

Name: J**
Date: 2020-09-22 21:10:04
Rating: 5
Comment: Nice and clean and not crowded. Everyone was doing a great job with masks and cleaning up equipment after use.

Name: D**** K****
Date: 2020-08-25 19:51:09
Rating: 1
Comment: 24 hour fitness is probably the worst gym that I have been in. Customer service is horrible. I pick this address because it is the billing center. I canceled my membership in February and they are still billing me. I live in Miami and I cannot get any assistance.

Name: T****** P******
Date: 2020-02-06 17:47:38
Rating: 5
Comment: One of the few clubs that are staying open 24 hours and clearly one of the best ones

Name: D******* d* F******
Date: 2019-11-03 03:12:19
Rating: 2
Comment: None of the bikes works properly for many years. I have asked staff more than 3 times to have them fixed but it never happens. The bikes are super old and in need of replacements ASAP.

Name: C***** S****
Date: 2019-09-26 18:37:57
Rating: 3
Comment: This is the gym I go to at lunch time near my office. It’s not my favorite 24 hr. This gym has a lot of cardio machines, however it takes a long time for any broken machines to be fixed. That’s a major potential hazard especially for machines like the stair master. The weights section is well equipped. It gets very busy here at lunchtime. I did a spin class here once, the room isn’t conducive to a good zone for spin.
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Name: R** W*****
Date: 2019-06-20 11:55:31
Rating: 3
Comment: Its a shame how far 24 hour fitness as a gym& training center has decided to only upkeep some of its facilities,as state of the Arts facilities,as others crumbled down with outdated equipment& sparse cleanings of their units! Once had rose to lead the pack& now only content with how many more units,it boasts about under its flagship! Missing the boat in most urban& rural locations!

Name: I* D*
Date: 2019-05-27 01:09:27
Rating: 3
Comment: 24 hour sport on palomar has improved their customer services a lot within the last 5 years. It seems like they are also paying more attention to making sure that paper towels are available to clean after using the equipment, however, their cardio machines get no attention. On the second floor, there are 4/5 elliptical machines that are not working or making extremely loud noise and its been like that for the last 6 months. Im hoping they will pay more attention to making sure that everything is functioning properly...

Name: V****** A******
Date: 2019-03-18 00:00:12
Rating: 1
Comment: Wyane was very rude with us from the second we walked in. It was our first time at the Carlsbad location and will never return. Might as well join another gym where employees can control their tempers. Ive been a customer of 24hr fitness for over 20 years and will be canceling my subscription to go somewhere that doesnt treat their customers like theives when there was was no one to help us check in.

Name: W***** M******
Date: 2018-12-19 01:21:00
Rating: 3
Comment: My last job had a gym that no one used, so when I left I had to get new gym membership somewhere. Good old 24. Got my first membership at 13, off and on relationship. Back then it was called Nautilus or Family Fitness or something and it was off ECR north of the 78.This one is closest to my work. It’s not bad for parking except that it’s 1 way in and 1 way out and that entrance/exit is a bit off the main road.It’s got all the amenities you’d expect form a Super Sport. Pool, jacuzzi, sauna, weights, machines, cardio, classes.The downside is the bathrooms and showers. It’s not that it’s worse than the other Carlsbad location or the Vista location is that the people treat it worse and personally I often just use the membership around the country for the showers.Price are still high, though more competitive than say 10 years ago. Staff is friendly, who knew people could make working at a gym in any capacity a full time gig.This location has some creeps that like to stare and some people who have never worked out anywhere else, so they are just rude with the weights and hygiene. If it was more convenient I wouldn’t use this so much, but to be honest I think they have the best cardio and leg area, even if everything else is mediocre.Early in the week it’s busy and then it tapers off as people become less motivated.

Name: C*** J****
Date: 2018-10-18 15:13:48
Rating: 5
Comment: Great place for workout

Name: J**** R*****
Date: 2018-10-17 18:06:03
Rating: 5
Comment: In my personal positions, you got the number 3 guys, the gym is Espectacular, the staff it’s wonderful, considering the towels!! You are 100% incredibles, Congratulations 🎉🎊🍾🎈 🇺🇸

Name: N***** M*******
Date: 2018-09-24 03:23:47
Rating: 5
Comment: Great equipment and classes

Name: B**** S***********
Date: 2018-09-20 02:18:19
Rating: 5
Comment: The best, hands down

Name: D** G*****
Date: 2018-09-05 22:02:25
Rating: 5
Comment: I am a member of a Super Sport. I didnt notice any difference except they dont hand out towels. Very nice facility.

Name: H***** Z****
Date: 2018-08-04 20:22:21
Rating: 5
Comment: Love the 2nd floor cardio area since you can see trees outside the windows all around.

Name: C**** M*****
Date: 2018-06-06 14:01:46
Rating: 4
Comment: Treadmills downstairs always turn off mid session and it gets pretty frustrating. 4 or 5 of them need repairs and this isn’t the first it’s happened. Please do something about it. Other then that this place is good. Staff is chill and not that packed after 8pm.

Name: B*** A***
Date: 2018-06-05 15:02:13
Rating: 4
Comment: Good group Gabe my new trainer is very good very bright young man. This gym in comparison to some of their others needs a lot of Care on at least its Machinery its worn out it is a big outfit and gets a lot of use but they really need to look at some of the equipment and upgrade as needed. Staff and facility is very knowledgeable on whatever you might need there.

Name: J*** B******
Date: 2018-05-30 20:40:28
Rating: 1
Comment: This club was great before it was a super sport. They raise the rate every 6 moths or so and all the new equipment that makes this place a super sport is hogged by the trainers and classes. Your increased fees supposedly go towards this new stuff but unless you sign up for the extra classes ($$$$$) you dont get to use these things....at any normal time of the day....and the front desk is rude :)

Name: R** B***
Date: 2018-05-22 04:19:49
Rating: 5
Comment: The best!

Name: S***** B*****
Date: 2018-05-17 14:38:36
Rating: 5
Comment: Favorite 24 all around comfortable

Name: D** E***
Date: 2018-04-19 18:47:52
Rating: 3
Comment: The gym itself is decent. Lots of different types of equipment to use. However... WHO WAS THE IDIOT THAT DID THE LOCKER ROOM LAYOUT?!? I dont know about the ladies locker rooms, but whatever logic was used to lay out the mens locker area is beyond absurd! All of the lockers are arranged along the walls and double-stacked, leaving a cavernous open space in the middle of the locker room large enough to hold a pick-up basketball game in there if desired! This type of locker layout pretty much guarantees that you will almost always be in someone elses way or they will be in yours. So until they fix this problem, THREE STARS!!!

Name: J*** S**********
Date: 2018-04-12 22:50:07
Rating: 5
Comment: Great staff and friendly folks.

Name: R*** C*******
Date: 2018-03-29 14:35:06
Rating: 3
Comment: The Good: The facility is fairly nice and there is quite a lot of equipment.The Bad: This place is always over congested and you will always have to wait for machines. The parking lot also has an over flow as many times youll be waiting for the next person to leave.The Ugly: If youre a guy, youll notice right when you enter the bathrooms that this is a naked grandpas hot spot. Some of these guys I dont even enter the gym... they just hang out in their birthday suits chilling and talking... tmi

Name: S***** M*******
Date: 2018-03-28 21:52:17
Rating: 5
Comment: Best decision i ever made to join this club! I am fell stronger after every workout!

Name: l***** I*
Date: 2018-03-27 21:46:18
Rating: 5
Comment: One of the best and cleanest 24s in southern California

Name: R***** O******
Date: 2018-03-07 23:03:43
Rating: 3
Comment: Dirty, they need to mop the floors. Using a broom does not work. And they need to sanitize the equipment once in a while; Ive been going there for the past 5 years and it is truly a disappointment...the only plus is that there are 24 HR Fitness all over the place and can always get a workout.

Name: D**** B****
Date: 2018-02-07 08:16:46
Rating: 5
Comment: Beautiful and clean

Name: V S
Date: 2018-01-28 22:05:41
Rating: 3
Comment: The Club has convenient hours however to become a member people has to pay annual fee on top of all the charges? For what? I dont think its right.

Name: L*** S********
Date: 2018-01-17 17:15:43
Rating: 3
Comment: Absurdly crowded.

Name: T**** R***
Date: 2018-01-13 07:37:56
Rating: 5
Comment: Great gym

Name: J*** H*********
Date: 2017-12-27 00:28:30
Rating: 4
Comment: I am here from OC for the night. I enjoyed my workout at 24 Hr. Fitness.

Name: G****** S*****
Date: 2017-11-23 02:33:59
Rating: 4
Comment: Pretty good for a gym.

Name: R******* C*********
Date: 2017-11-14 00:11:26
Rating: 3
Comment: Decent. cleaner than other 24hr fitnesses (balboa av and utc locker rooms are pretty horrendous).

Name: A***** M******
Date: 2017-11-03 17:22:21
Rating: 1
Comment: Terrible customer service! If you sign a contract, please know it cannot be changed ever, and there really are no exceptions except death. Cleaning supplies are always out and they dont provide towels so that makes for a pretty dirty gym. Cardio equipment is not well maintained and is frequently broken or in poor condition and needing replacement. I have belonged to several big box gyms over the years and this one is by far the worst in terms of customer service and facility maintenance. There are so many better choices out there and I highly recommend steering clear of this gym franchise!

Name: K*** H*******
Date: 2017-10-15 18:08:03
Rating: 4
Comment: Nice place to workout

Name: J**** M****
Date: 2017-10-15 17:02:25
Rating: 1
Comment: Nope

Name: B***** F*****
Date: 2017-08-08 18:03:03
Rating: 1
Comment: Sucks

Name: E**** J* H******* I**
Date: 2017-07-30 18:07:43
Rating: 5
Comment: Gotta hit the gym

Name: P*** H*******
Date: 2017-06-22 15:56:28
Rating: 5
Comment: Best entry level 24 hour Ive been to

Name: A***** J******
Date: 2017-06-19 17:04:55
Rating: 1
Comment: BEWARE! They will double-bill you if you are not careful. They will then say its your fault despite have only one person on a memberships. BEWARE!

Name: B***** M*******
Date: 2017-06-19 02:31:18
Rating: 4
Comment: Good clean gym with lots of room

Name: s****** k*****
Date: 2017-04-11 21:08:04
Rating: 5
Comment: Very nice

Name: S***** V******
Date: 2017-03-15 16:49:34
Rating: 4
Comment: Good people and newish and working equipment. Can get very crowded on peak times

Name: D****** C*****
Date: 2017-03-14 22:16:19
Rating: 5
Comment: Great place to work out at any time always clean

Name: N***** R
Date: 2017-02-23 06:24:52
Rating: 4
Comment: Kisha is the bomb! Love her. Best personality on the staff.

Name: D** J****
Date: 2017-02-21 02:41:43
Rating: 5
Comment: A great 24 hour place. Really nice and pretty huge. Usally no one is there at 10pm or so

Name: H*****
Date: 2017-02-04 01:02:55
Rating: 4
Comment: I usually go at night, anywhere between 8:30 pm and 11 pm, because I like an empty gym. The facility is clean and the staff is friendly. The people that Ive seen have all been pretty respectful of each other so it stays pretty quiet of you just like to listen to music while working out. You wont be bothered by anyone.

Name: C*** F****
Date: 2017-01-08 21:55:50
Rating: 1
Comment: Staff got mad at me because they thought I was training my mom. Said they were watching me on cameras. That made me feel uncomfortable.

Name: S***** S**** P*****
Date: 2017-01-08 13:11:38
Rating: 5
Comment: Ive been a member since 2009. Very conveniently located on Palomar airport road. People can either stop in the way to work or from work and get a good workout. There is a childrens play area. Swimming pool. The equipment is very clean and in good condition. Lots of group classes like Zumba cycling etc.

Name: M**** M****
Date: 2017-01-06 14:47:56
Rating: 5
Comment: Its a sport that should be a super sport...very large...clean, even nice bathrooms

Name: B***** W*****
Date: 2017-01-06 01:02:15
Rating: 4
Comment: Spacious place. Plenty of equipment, pool, sauna, and about 8 squat racks. It gets busy on Tuesdays but most of the time Ive never had to wait.The only downside is the corporate culture. I feel like Im always being sold to and their ads on their music network reinforce that feeling

Name: P******* B***
Date: 2016-12-31 16:03:16
Rating: 5
Comment: My home away from home

Name: T** G******
Date: 2016-12-26 19:07:22
Rating: 5
Comment: Good pool and other equipment.

Name: C*** S******
Date: 2016-12-16 23:11:33
Rating: 1
Comment: Never been to any of the facilities and definitely will never go now.Received an unsolicited email and COULD NOT UNSUBSCRIBE.Try calling these folks. They do EVERYTHING to not talk with you. Member services? Non existent. Management? The folks DOWNSTAIRS from management are not provided a number so the public can talk with them upstairs.A real quality place they have here.

Name: M********* U*
Date: 2016-07-10 04:05:29
Rating: 5
Comment: Gym is awesome!

Name: D** F**
Date: 2015-12-24 23:18:41
Rating: 1
Comment: Been a member for over 35 years. Recently they randomly raised my rate and my sons both 50 dollars a year. Try calling corporate and you can wait forever to talk to someone. Years ago I paid an extra fee for s forever rate. Ha dont trust them ever.

Name: H** H***
Date: 2015-12-18 18:18:49
Rating: 2
Comment: Recently this club up-graded itself from Sport to Super Sport while the facilities remain virtually the same. In fact some areas were down-graded,e.g. the pool water temp was down from 84 degree 5-6 years ago to 81.5 a few months ago until recently to 82.5 after many members complained. The bath rooms and shower rooms are as dirty as before. Although they put yellow warning signs blocking the entrances to those rooms saying cleaning person(s) are working. But Ive not seen any cleaning person working there during the afternoon hours when I was there most of the times for the last couple of years.This gym has been classified as Sport since it was opened about a decade ago. Suddenly they wanted to name themselves Super Sport so they can nearly double the price. If this is not greed, what else do you call it? I hope they will roll back to Sport to keep the member from leaving this club.

Name: H****
Date: 2015-05-24 00:39:51
Rating: 5
Comment: I love this gym Compared to the vista one and encinitas one. My son loves the staff and they listen when I told them he knows how to use the bathroom hes turning 4 and the other places didnt listen when he said he had to go. I come back from workout and he was soaking wet. I was so mad and frustrated. But this place is amazing. I love the workout and my child has a blast!

Name: C********* M*******
Date: 2015-03-10 07:16:56
Rating: 5
Comment: Great Staff! Amazing WORK OUTS!

Name: I***** T******
Date: 2014-10-06 02:01:27
Rating: 5
Comment: Awesome facilities

Name: K**** K*******
Date: 2014-09-12 18:19:45
Rating: 5
Comment: The staff is very friendly and courteous. The gym has a lot of different types of equipment and numerous cardio machines. Ive never had to wait for a treadmill or stair master, even at rush hour (5-6pm). The classes are amazing and the instructors are excellent. Well-trained, professional, and very motivating. Ive recommended this gym to my friends.

Name: T*** M******
Date: 2014-08-23 11:40:02
Rating: 2
Comment: On Aug.22,2014, Friday, I showed up at 8:45AM with 2 grandkids for kids club. I was told I would have to wait maybe up to an hour to check both kids in, since they only could take one. There was two care workers on duty. This was a disappointment to the four year old. An hour would be to long for a two and four year old to wait in the lobby. We left and went to the Oceanside gym on off the 76 hwy. Hopefully 24 hour can find a solution so this does not happen again. There are solutions if management just thinks of customers first.

Name: A***** D***
Date: 2014-07-08 00:06:10
Rating: 4
Comment: Has new equipment some trainers look like they lift. Srs

Name: M**** H***
Date: 2014-04-23 21:52:43
Rating: 3
Comment: It is ok.... still just another gym nothing to write home about. They do not listen to customer that would like more classes added.

Name: E**** S******
Date: 2014-03-29 06:49:32
Rating: 3
Comment: Bad customer service. i asked the front desk, talked to an african-american staff if he could change one of the tv monitors in front of the treadmills to the ncaa bball tourney & i waited 40 mins and nothing happened. the place was not even crowded, this happened fri. nt @ 8. i spotted another staff & told him about my request and it took him just a couple of minutes to change the channel. kudos to the 2nd staff and the first staff should not be working there. hes a bad egg for the co. & other employees.

Name: C******** D***
Date: 2013-12-23 21:27:29
Rating: 3
Comment: PROS:: EXCELLENT Layout! Love the high, open ceilings, the vast variety of equipment, the hot tub & pool availabilityCONS:: Frequented a lot of gyms & hands down!~~ This staff is the most fake, self-centered yuppiest crew I have ever had the displeasure to come by. Eye witnessed two accounts of DIRECT belittling of customers; Left speechless/floored that a person would speak to another in such away. Dislike having to write such negativity, only reason to do so would be to give a heads up.

Name: B**** C******
Date: 2013-09-13 18:34:21
Rating: 5
Comment: This place is great for workouts. Plenty of modern equipment, everything is kept in order and it has a few things like an infinite rope climb that I havent seen in other places. It is a large facility, not crammed like other gyms. I often see cleaning crews while I am here, wearing green shirts and wiping everything down.Only complaint I have is that I have a paperwork issue which has not been fixed, even after 3 months, but it hasnt prevented me working out.

Name: M******* H*****
Date: 2013-04-05 19:56:38
Rating: 5
Comment: My grandma Teresa Hayden works there

Name: W**** d******
Date: 2012-08-25 04:30:49
Rating: 4
Comment: I switched from LA Fitness to 24 hours Fitness in Nov. 2011; primarily because I have been spending alot of time in OC and joined the Super-Sport Membership.Unfortunately, since I am living in Carlsbad for now, I sometimes Work-out at this Facility.I realize it is just a Sport --however, I must say, that everytime I am in the gym & am on a Cardio piece of equipment, it somehow does not operate properly----sometimes, not just on 1 piece of equipment, but more then 1.I have complained to the management--and they sort of listen but act like they dont really care ---I dont want to sound too harsh----but when the Cardio equipment is down --and its very crowded---which it often is in this gym---its very discouraging---I try not to exercise here very much----On comparison to the gyms in OC---it is actually No Comparison---I would recommend some of the managers --take a trip to the OC gyms.My Best advice is for them to have their maintenance people check the equipment and all the settings on their equipment on more then a 1x daily frequency.On a Positive note---everything else seems clean --but then again---I never shower there or use the Pool.

Name: R** W***
Date: 2012-08-24 01:54:38
Rating: 5
Comment: The club was very clean. There is plenty of cardio equipment, along with the standard array of weight machines and free weights. One of the fun things is that there are some unique machines Ive never seen before: a rope climbing/pulling machine and a stretch cage. The people were very friendly.Ive worked out at YMCAs, Lifetimes, Golds, and private clubs all over the world. This place is great.