24 Hour Fitness

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Name: C** A** Y******
Date: 2024-05-01 22:59:02
Rating: 1
Comment: The worlds most disgusting gym. Dont come here to work out, come here to get sick and die!

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Name: J C********
Date: 2024-03-17 03:22:15
Rating: 5
Comment: Was hesitant to go to this gym after reading all the negative reviews. I went and was surprised. The gym on Montgomery is perfectly fine. The workout floors are roomy, the machines were in working order and the locker/shower rooms were clean. I don’t understand all the whiners out there. This 24 Hour and staff were quite fine.

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Name: H***** A*****
Date: 2024-03-14 20:25:04
Rating: 1
Comment: I’ve been a member of 24 hour and Fitness since 1992. My how times have changed ! there was a Gender dysphoric gentleman covertly filming me nude while I was taking a shower in the gentleman‘s room. There’s no shower curtains, and the bathrooms are full of fungus not to mention the silt on the black mats. What’s worst part the attendant Zoey who is the most terrible attendant I’ve ever met when I told her to close off the bathrooms, because there was a man that was filming other people in the bathroom showers, and that I needed a manager and some police help. She stood there by chatting with a girl about a parking space and then I got corrected for speaking out too loud while I was trying to parlay the emergency information so that she could get some security. Well, Zoey did an excellent job at not providing security whatsoever. Not even a manager to call me. And this is no different than the incident that happened in Texas to that woman who has been filmed by another perp at another 24 hour fitness. Finally, the police showed after several police calls, and they arrested the perpetrator posing as a woman in the men’s room for several warrants that he had another state! San Francisco is a liberal sanctuary city so many freaks come here, straight, outta jail, but that doesn’t surprise me what’s the real suprise is the lack of security in the lack of attentiveness that Zoey showed, i I did mention to her that she should close off the bathrooms immediately, and I personally had to warn people coming into the bathrooms, not to go in there, and to be careful while Zoey pretending to wait for the manager that never showed up or never called me at all. I do have a police report record for the perpetrator. I hope they kick him out and I hope they re-educate Zoe and other employees to have better security program protocols I tried to tell her, but I guess this generation doesn’t listen. She was too concerned about the pronouns she was using to address the perpetrator. It’s a sad day in America where not even the employees or the fitness gym that I go to has adequate security. I am so happy that this happened to me and not to a lady in the woman’s room! I could not imagine that happening to my wife or my daughter or my granddaughter. It turns out that this Renee manager, is the same manager that is running and closed down to 24 hour Fitness On California Street! it doesn’t surprise me I give this gym one star for overall sad employee treatment and care of it. Zero points for security of its Clients ! the gym in itself. Equipment wise is OK but very bad security and protocols.

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Name: S******* M*****
Date: 2024-03-11 14:44:06
Rating: 1
Comment: Worst service ever experienced. The guy in the morning shift is completely incompetent and useless. If you want to try a gym, don’t waste your time there and go to any of the rest gyms close by.

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Name: K****
Date: 2024-03-08 17:50:23
Rating: 5
Comment: Old-school, iron-pumping gym with lots of machines and great staff

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Name: J****** F******
Date: 2024-03-06 20:42:01
Rating: 3
Comment: The 24 hours in SF are some of the worst, they aren’t terrible, but just not good . There are way better in Oakland and all over. These aren’t maintained well it’s sad

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Name: O***** M*****
Date: 2024-01-13 21:25:10
Rating: 1
Comment: Very old gym that desperately needs to be renovated. It has very old equipment and dirty lockerroom. I would not recommend going to this gym even if it was free.

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Name: C***** M*******
Date: 2024-01-05 17:01:49
Rating: 1
Comment: U guys closed the one at Embarcadero to keep this. One more customer disappointed

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Name: F**** G***
Date: 2023-11-19 00:09:26
Rating: 4
Comment: A little small..but its on point..was rather busy for a Saturday at 2:30

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Name: K**** L****
Date: 2023-11-08 00:18:22
Rating: 1
Comment: This gym is an absolute dump!! Dirty, broken equipment, no mirrors at squat racks to check form, gross locker rooms, no day use lockers despite it listed on their app….

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Name: D***** M*
Date: 2023-10-31 19:12:58
Rating: 1
Comment: This gym sucks, period. It’s dark, old, and is HOT. The machines I think are from the 80s I swear. It’s 3 floors and we all know heat rises and for some reason 95% of the equipment is on the top floor and it gets hot and sweltering up there for most of the day. They pour zero money into improvements and simply don’t care. They don’t even have basic machines like leg extensions for quads and lying hamstring curl machines.

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Name: M***
Date: 2023-10-28 15:53:06
Rating: 2
Comment: Bathroom always smells like piss. what is janitor doing

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Name: S**** K*****
Date: 2023-10-24 02:35:15
Rating: 1
Comment: Not open 24 hours, name of gym is lying

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Name: C*** A*******
Date: 2023-10-20 01:46:33
Rating: 1
Comment: Only $50/mo but genuinely the worst gym I’ve been to. Dirty equipment, small, and lots of inconsiderate gym members making it hard to work out.

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Name: M***** F****
Date: 2023-10-19 12:30:22
Rating: 1
Comment: Gym never opens on time. Theres literally A crowd of people waiting outside at 5:30am for someone to open right now. Gym is close to where I live, thats the only reason i use it. Its never clean and machines are always broken.

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Name: D* d* S****
Date: 2023-10-19 02:32:46
Rating: 4
Comment: Solid 24 spot. The location is tiered and has great workout spaces. Love that the windows are usually open, and you can look out to the street in between sets. Large about of cardio machines. Standard DB racks, bench, cables, and plenty of machines. Also heavy bags, sleds, Olympic racks, and TRX rack. It’s a 24, so not super glamorous, but online with expectations. The morning East Asian American team member is really nice! I had a pass from my hotel, so it was pretty awesome (as compared to a standard hotel gym set-up). Not too crazy even during peak hours.

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Name: H*******
Date: 2023-09-17 20:33:01
Rating: 1
Comment: Old equipments, no space. Dark dirty, idk why they close 50 California on weekends. This place should be closed.

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Name: H**** I*****
Date: 2023-08-28 21:35:59
Rating: 2
Comment: Not enough equipment

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Name: A**** B****
Date: 2023-08-09 07:17:00
Rating: 3
Comment: Gets crowded on week days but it’s one of my favorites to go on the weekends. Overall is ok but it has a lot more room to equipment, would be great if they invest in a hip thrust machine and more legs equipment. Always have someone waiting for use, and a line for the squat racks what makes even harder to set up to do hip trusts.Staff are friendly and the gym is always clean.

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Name: B***** V******
Date: 2023-07-06 21:43:40
Rating: 5
Comment: Excellent and very reasonable place to work out

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Name: M****** D
Date: 2023-06-24 13:45:03
Rating: 5
Comment: Great experience from start to finish! Very kind and welcoming staff, large site with great equipment, and the staff were very professional with membership issues (unlike many other gyms). Recommend!

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Name: Z*** N******
Date: 2023-06-20 04:08:58
Rating: 3
Comment: Not a bad gym, but not open 24 hours!! It’s been 3 years since the pandemic, this place should either be open 24 hours or consider changing its name!

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Name: H******* J****
Date: 2023-06-08 03:47:52
Rating: 5
Comment: I enjoy coming and working out here

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Name: R****** V********
Date: 2023-05-12 10:41:39
Rating: 1
Comment: The only redeeming quality of this gym is it has a lot of equipment and workout space. Otherwise, it is atrocious. All the equipment is really old and outdated. Most of the weights machines are rusted and the cardio machines have defects. All the equipment is filthy too - each time I wiped any equipment down after I used it, the paper towel was covered in thick black dust/grime. The staff were also unknowledgeable - I asked a staff member if they had spin bikes and they did not know what that was. The naming of the gym is completely misleading as well because it is not open 24 hours a day. Check the open hours before you go! The gym only offers a very small number of classes in the afternoon too, which was disappointing. Personally, I would not recommend this gym.

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Name: J* B****
Date: 2023-02-10 23:29:39
Rating: 5
Comment: Unreal gym! Great staff, wide selection of machines, got a sick pump here

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Name: L*** C*******
Date: 2023-01-30 15:43:34
Rating: 4
Comment: Great staff, clean facilities overall. Plenty of equipment. Not too busy early in the morning.

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Name: R*** J********
Date: 2022-12-05 20:07:38
Rating: 1
Comment: Grimy, dark & the womens locker room showers are disgusting. Plus there is very little water pressure & no hot water. This was my first visit to this location since the pandemic. Avoid if possible, esp. if you expect to shower.

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Name: L*** M******
Date: 2022-11-03 03:00:48
Rating: 1
Comment: Its better if you walk a few more blocks to the one in Sacramento or Van Ness.... Because this one is SMALL, the machines are old, the floor is dilapidated and they often dont have hot water on the showers... those other gyms have Twice or Three ( the one in Van Ness) times the number of machines and treadmills!!!

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Name: M***** S******
Date: 2022-10-04 15:54:02
Rating: 5
Comment: I dont often give gyms 5 star reviews but this 24 hour fitness in particular goes above and beyond what other city gyms do to keep their equipment clean and in working order. Their manager, Geo, is a breath of fresh air, always smiling and waving and genuinely makes it a warm and welcoming atmosphere. His staff are also exceptional. They are accommodating and the hard work they put into the gym is apparent. They acknowledge you as you arrive and depart (instead of staring at their phones like the teenagers at the front desk of literally every other gym), they actually fix equipment when it breaks down, and they are always genuine in their interactions with you. It might be a small gym and the equipment is dated, but the people are what make it feel like home. Thanks for providing us with a safe atmosphere to get our sweat on! See you all soon :)

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Name: a******* m******
Date: 2022-09-12 11:14:39
Rating: 5
Comment: Not too crowded as other gyms.

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Name: K*** S****
Date: 2022-08-23 13:37:29
Rating: 3
Comment: Older 24hr fitness with mostly old equipment.

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Name: C**** W*******
Date: 2022-06-25 15:11:21
Rating: 5
Comment: Clean, Friendly Staff, Not to busy in the morning... Great Price for the quality services available

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Name: D***** L*********
Date: 2022-03-25 21:50:06
Rating: 2
Comment: Old, dated, rough.

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Name: P****** M****
Date: 2021-12-25 05:07:28
Rating: 5
Comment: Place is good enough.not much crowded I like but there is not all types of equipments what needs to be.noly limited equipments are available there...

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Name: 8** 6**
Date: 2021-10-02 23:01:24
Rating: 5
Comment: COVID vaccination proof required, very clean gym and equipment. Nice staff. Not crowded because of vaccination proof.

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Name: G P
Date: 2021-09-17 23:58:08
Rating: 3
Comment: Convenient locationGreat staffDecent equipmentBut some members are problematic. These are the ones who dont wear their masks or improperly wear them. And some members do not return the weights and plates back to the proper place.

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Name: A******** R****
Date: 2021-08-25 02:05:49
Rating: 5
Comment: Good place

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Name: T*** T*** T***
Date: 2021-06-13 23:55:17
Rating: 5
Comment: Love this gym its never crowded.

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Name: A**** S********
Date: 2021-06-01 17:25:22
Rating: 1
Comment: No Parking in San Francisco

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Name: C***** S*******
Date: 2021-05-16 16:52:48
Rating: 4
Comment: It does its job.

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Name: S*** N****
Date: 2021-05-10 18:09:06
Rating: 5
Comment: Its a great gym when you go at the right time. Early in the evening is fine just before the work crowd gets out.

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Name: F******* G*****
Date: 2020-11-26 22:18:57
Rating: 5
Comment: Excellent service and customer service

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Name: E****
Date: 2020-11-26 04:26:42
Rating: 4
Comment: Needs way more cleaning supplies. Very limited machines. Overall ok.

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Name: S****** R*
Date: 2020-11-21 09:15:48
Rating: 5
Comment: Great gym

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Name: J******* F******
Date: 2020-11-19 08:26:19
Rating: 5
Comment: Good to be back even for a short time......

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Name: R V
Date: 2020-10-27 19:57:55
Rating: 5
Comment: Nice and clean

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Name: C**** S******
Date: 2020-10-09 16:26:22
Rating: 5
Comment: Amazing staff and even better trainer with Nick N.

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Name: B**** B*****
Date: 2020-09-16 01:33:11
Rating: 5
Comment: Im just happy yall are open.

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Name: C**** V******
Date: 2020-03-15 20:42:44
Rating: 2
Comment: 24 hour fitness in other parts of the country seem consistently better than SF clubs. The only two calf exercise machines have been broken for over a month with out of order signs on them. The only reason I havent cancelled is because I use other clubs when I travel.

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Name: S** S****
Date: 2020-01-23 06:12:45
Rating: 2
Comment: Only one squat rack, two benches. Cant do a standing shoulder press at the squat rack and Im not even tall. This is not a great gym for strength training. Should have just paid extra and joined Equinox.

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Name: A***** J
Date: 2019-11-21 18:59:12
Rating: 3
Comment: Smells bad, always out of paper towels, soap, hand sanitizer, bad service... but it’s really cheap, always open and has all the equipment you need. Truly the McDonalds of gyms

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Name: J**** A********
Date: 2019-11-21 13:00:46
Rating: 3
Comment: Not especially friendly but wouldn’t expect much more in a big city gym. Lots of equipment and space. Was there early but would imagine it gets packed during peak times.

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Name: M** K*****
Date: 2019-11-06 03:44:49
Rating: 2
Comment: Only one squat rack, no towels, super crowded, dirty, understaffed, can never find the right weights

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Name: J***** M****
Date: 2019-09-19 01:58:51
Rating: 1
Comment: Gym is fine in terms of equipment. But - no towels?! I had to buy a towel to shower ($5), after already paying a $20 drop in, AND having to buy a $9 padlock for the lockers.

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Name: R***** O***
Date: 2019-07-17 22:19:58
Rating: 1
Comment: The staff is extremely rude and I would not recommend this place to anyone. Mike the General Manager and his staff refuse to give out his last name and help.

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Name: F*** M
Date: 2019-07-14 04:28:22
Rating: 1
Comment: This place needs an upgrade.....facility and workers.

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Name: j**** j***
Date: 2019-05-14 01:49:27
Rating: 1
Comment: I went in to buy a 3 dollar bottle water today here. as i was leaving a women who works there is a red shirt and hat chases me out yelling at me saying hey do you have a receipt for that i said no and she said who rang you up i said i dont know. she said you stole that water. so i handed it to her nicely with no resistance and she said to me with lots of attitude thats w qrhat i thought and she walked inside. so because I was scared at this point, i popped my head in and asked the guy in front who helped me buy the water, if i did actually buy it and he yelled out yes sir you did and i looked at her and i said you know what keep it and my money, money isnt worth the embarrassment or accusations . zer0 stars if i could. how would i join 24hour if my first impression was that. horrible service here

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Name: C********** F****
Date: 2019-04-25 19:40:20
Rating: 1
Comment: Ive had a 24 hour membership for nearly a decade and have never been to a worse facility than this one. As others have mentioned the staff is rude and inconsiderate. The space is dirty even for a gym. Equipment is laid out haphazardly and what they have is lacking. How does a gym at this price point have one bench rack?What good equipment they do have is sequestered on the trainers only area where youll be simultaneously told to leave and given a sales pitch about personal training.

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Name: V**** S*******
Date: 2019-02-20 17:02:42
Rating: 5
Comment: Totally satisfied with the discounted fee during the New Years.

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Name: J**** H*
Date: 2019-01-16 15:36:03
Rating: 1
Comment: Unfriendly staff, willing to say no to anything, even make up stuff about 24h fitness policy

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Name: F**** C***
Date: 2018-12-20 16:49:06
Rating: 5
Comment: Its a great place

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Name: A**** B*******
Date: 2018-11-02 23:20:31
Rating: 1
Comment: DO NOT USE 24 HR FITNESSI had a membership here for a while. I had cancelled my membership at the site. 6 months later I got a call telling me that my account was on hold and had not been cancelled and that I owed them money. It took hours of my time to get this problem sorted and the customer service was terrible. It was a nightmare and I will never sign up with a membership with them ever again.

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Name: D**** S******
Date: 2018-09-09 22:56:17
Rating: 1
Comment: I have to agree with previous posters regarding how incredibly rude some of the staff are at this location. I politely asked, more out of respect, if it was OK for me to sit at one of their unoccupied couches. This was during a Sunday afternoon, I was the only person willing to use the couches to sit in for a while only. The Asian attendant at the time mustve thought I was asking him if I could sit on them for hours at a time. I was surprised as I have never had issues using any of the 24 Hour facilities throughout the country. I felt humiliated when told I could only sit for a little while. I was like, really? I plan on following up with corporate offices about this. Unbelievable!

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Name: M****** G*****
Date: 2018-09-05 02:18:30
Rating: 2
Comment: STOP PREVENTING NON-PERSONAL TRAINING ENROLLED MEMBERS FROM USING THE PUNCHING BAG!!! This is not 24 Fitness policy! How is regional management allowing this?

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Name: s****** s******
Date: 2018-08-29 04:29:01
Rating: 1
Comment: Very less space. Overly crowded on week days no matters if you come after 9 pm.

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Name: K**** P******
Date: 2018-08-01 07:55:07
Rating: 4
Comment: Great 7 day membership at an even better price for those travelling. Facilities are decent albeit only the one squat rack. Good amount of equipment and even when jammed packed was able to get a good session in. The fact that it isnt truly open 24 hours is a shame.

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Name: D**** C*
Date: 2018-08-01 06:23:23
Rating: 3
Comment: Im one of the members that had to migrate to this gym after the one on 303 2nd street plaza closed down and let me say this one is a let down.Its not only that the gym is small but if you add the fact that its located in the financial district the place gets ridiculously packed on peek hours. The equipment is in good condition although badly distributed: There is a sea of elliptical machines that get no use on weekends while theres only ONE squat rack (yes, ONE) and two or three people waiting to use it, there two abductor machines and NONE decline bench press, etc.Never had any issues with any members, all are friendly and just keep to their own (never seen any judging in this or the previous location as portrayed in the planet fitness commercials). My only complaint is the occasional homeless people that somehow make their way to the showers and do their laundry there.And speaking of, showers are limited but clean as is the general mens locker room area.Staff are nice people trying to do their best considering the amount of traffic this location brings in.I miss the 303 Second street plaza location so much, it was better equipped and closer to my home.

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Name: M***** L**
Date: 2018-07-29 15:08:59
Rating: 3
Comment: It ish a contradiction of sensibility for the place to be named a 24 hour, when there ish a Closing time and and Opening time.Which makes it impossible to access, if your use of the facilities ish in the morning before 7am.Which leaves you limited choice alternatives.Other than the inconsistency of the contradiction in brand and actual hours it ish open.This 24hr facility is a clean nice operation.How ever the competency of the staff ish still open for debates - as on my last few visits, the few actual staffers present were lost in their personal frames of mind.Which ish understandable, because they are often put in situations where there are intrusive and unpleasantness from members that are homeless and the random non members who are homeless.Because the remaining crazies who live on the streets of San Francisco gravitate to the financial district. Where the pickings for aggressive street begging ish good, and there are ample resources of waste cardboard to sleep on, with plentiful nooks to sleep in - that ish until building security or the police show up.Regarding the locker room area, the facilities are also modest. There ish a main locker room on the second floor adjacent to the personal training area and a secondary restroom on the third floor where the main workout area equipment ish located.Both (mens) have only one working toilet for the conveinience of members, with two urinals in the main locker room, and a single urinal on the second floor restroom.The showers are few, but in good working order. The colours are pleasing.The lockers themselves are the newer larger ones identical to the ones in the Market Street (Castro) and Van Ness Ave 24 hr fitness facilities . But again due to space limitations there are not a lot of lockers.There ish one redeeming perk, while the hand warm air dryers are noticeably weak and barely warm. There are two additional dryers located on the wall for the drying of heads that have wet hair. These two dryers are noticeably stronger. But are easily overlooked by those whom are height challenged. Because the on switch ish out of reach for them. A simple additional switching relay would remedy this little inconvenience and avoid potential litigation by our demunitive peers, the ones who still have hair on their heads.It ish a fine facility for that quick workout, when it ishnt crowded. As there ish just enough equipment to fill almost every last centimeter of viable working space.So it ish likely, that during normal day time hours one must modify their intended regime to accommodate the crowding of others who want to share the equipment.Good luck folks.It ish highly unlikely that a remodel will be coming in its future, as the layout of the structural engineering of the building would be excessively prohibitive and expensive.Had there been hindsight foretelling the passing of nongender specific toilets, it would of been exceedingly more efficient to design in a central non-gender toilet area to accommodate more toilets to poop in. With the locker and shower facilities branching off seperately. But then depending on the trust worthiness of social mores of some members, this may not be viable in this day. As a security presence would be needed to deter violators of other persons.

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Name: S****
Date: 2018-07-19 18:38:27
Rating: 3
Comment: Small but effective gym

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Name: P******** S***
Date: 2018-06-20 15:47:42
Rating: 1
Comment: The staff is really not knowledgeable about membership and rates. I was trying to add a new family member to my account. I was told I could pay 20$ for a trial class, and apply that towards the membership fees. THAT WAS A TRAP!!!!And then when I paid the 20$, I still had to pay the full amount for the membership cost. Not only did they refuse to give my family member a free 3 day trial, they scammed me into paying 20$ for the first day along with the full membership costs for the rest of the months.

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Name: S**** M****
Date: 2018-06-15 05:49:10
Rating: 2
Comment: Went to this gym for three years and was fine with the fact that the facilities were in ok shape (you pay for what you get right). Then for some reason the gym started getting really really smelly. Might have been new clientele. I am not a germaphobe by any means but the place started smelling so vile we had to quit. I couldn’t stand it. Hopefully it’s gotten better since.

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Name: K**** S*****
Date: 2018-06-12 01:13:54
Rating: 1
Comment: Pushy

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Name: g*** h****
Date: 2018-05-15 19:05:17
Rating: 4
Comment: Cleanest one in town. I love it.

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Name: P***** S****
Date: 2018-05-07 04:50:33
Rating: 5
Comment: Love it

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Name: K**** B****
Date: 2018-04-18 23:04:30
Rating: 3
Comment: Always smells like BO

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Name: J****** Y***
Date: 2018-04-17 18:59:44
Rating: 1
Comment: The girl at the front desk was utterly rude when I try to exit the gym only two minutes after closing on a Sunday night. She made me wait for 15 minutes by the front door before she came down and reluctantly unlocked the door to let me out. This keeps happening many times on the weekends. Apparently she doesnt care about letting people out except not to let them in.

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Name: A***** K
Date: 2018-04-16 03:15:22
Rating: 3
Comment: Very decent 24 hour fitness. This was my old gym before I switched to 2nd street. It is primarily located between 2 floors and is a bit on the smaller side, but gets the job done. It can get quite cramped due to the size during the week, especially before the summer hits.They have battle ropes, a group workout area, a few bench presses, and a decent number of smith machines.

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Name: F** C**
Date: 2018-04-10 01:33:02
Rating: 2
Comment: Super overcrowded

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Name: J***** S******
Date: 2018-04-03 15:44:12
Rating: 1
Comment: Dont usually leave a bad review but the staff here are incredibly unfriendly. I stayed at the Galleria hotel next door for a work conference and they gave us passes. The girl made me feel like I was stealing money out of her pocket because I wasnt a member. Will avoid staying at this hotel just so I can use a different gym.

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Name: C*** B**
Date: 2018-04-02 19:49:15
Rating: 2
Comment: Crowded and not so clean mens locker-room; work-out area has no opened windows, no air circulations, very stuff and suffocated even in the winter time! They need to improve all of these issue. BTW, the front desk people are not friendly at all. This location management needs to do something about it because the front desk guys represent your 24 hour fitness corp. People come to your gym the first thing to see are your front desk guys.

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Name: J** C***
Date: 2018-03-24 18:20:14
Rating: 2
Comment: I got a 7 day membership here because I was in town for work for a bit. This gym, other that being quite central and having longer hours than most and being relatively affordable ($75 for one week pass), is terrible. The customer service is the worst. Firstly, I signed up online for a one day pass just to see what it was about. After that, I got relentless calls from customer service trying to follow up on that.I eventually signed up online for their 7 day membership. When I got to the gym, I said I signed up for a one week pass. The receptionist jumped to conclusions and immediately assumed I was there for the free one day pass which I wasn’t eligible for because my ID is from out of state. I clarified that I already purchased my pass online and she backed down.I had also called beforehand to ask if they had a 45 degree hyperextension bench. The receptionist said no, but they did have one. Clearly the staff is just ignorant.Lastly, this place is filthy and untidy. The weights are all over the place and it smells and it looks very much like a dingy dungeon. If I didn’t need the gym machines, I’d have just stuck to my hotel gym.

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Name: M******* B*******
Date: 2018-03-13 20:10:36
Rating: 1
Comment: Terrible customer service.I went in to ask for a 3-day pass and/or a tour to see the place before getting the $399 Costco 2-year membership.Unfortunately they only give out 3-day passes to SF residents, and they only allow you to prove residency with an ID (they dont accept any other proof of residency like bills or lease agreements). I didnt have mine on hand so they said it would cost $20 for the day OR I could get a free tour.To get the free tour, they had me enter my information into their system, and then a man came out (who was supposed to give me a tour) who said he could only provide a tour if I had the 3-day pass. Since I dont have my ID, he could only give me a tour if I paid $20.I dont understand why it was so difficult to see the facility when I was very seriously considering getting a $399 membership (?)Also, 2 out of the 3 staff members were difficult to work with (they werent freely giving out information, and I had to ask a ton of questions to get the information above), and just seemed unhappy to be there.

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Name: G**** O***
Date: 2018-01-08 10:47:19
Rating: 3
Comment: I found that the relation quality/price was not very good but I still would come back.

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Name: S** R**
Date: 2018-01-05 06:33:31
Rating: 5
Comment: This location is spacious

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Name: J*** - N*** R******
Date: 2017-12-05 19:37:47
Rating: 4
Comment: I like this

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Name: B**** B***
Date: 2017-10-18 13:41:03
Rating: 2
Comment: Overall, they have what it takes to get the job done and do have relatively friendly personal training staff. The gym in general is pretty dirty and is only added to by the permissable barefoot users, which completely confuses me for sanitary reasons. Large sections of the gym/equipment are blocked off for the customers who pay the additional $60/hr for group and personal training, including at peak times. Often times washroom equipment isnt refilled or is broken for an extended period of time (a week or more), this has been a consistent issue for the near 2 years of my attendance.

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Name: M***** G****
Date: 2017-08-19 02:59:31
Rating: 3
Comment: Salesperson are greatThe place is not really goodBathroom almost all the time smell really bad and the doors are brokenSometimes you have to wait to use a machineNo parkingNo parking for bikesReally easy to go by bus or bart

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Name: A*** S******
Date: 2017-03-15 05:59:57
Rating: 3
Comment: Too small and crowded to get a serious pump on.

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Name: B** P
Date: 2017-03-09 04:14:14
Rating: 4
Comment: Good location.

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Name: J**** C******
Date: 2017-03-03 21:55:53
Rating: 3
Comment: Does the job

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Name: A****** C******
Date: 2017-02-25 19:09:03
Rating: 3
Comment: Small

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Name: J***** S
Date: 2017-02-02 19:55:36
Rating: 2
Comment: Not bottom-of-the-barrel bad, but close enough. There are many problems with this gym, starting with the smell, the temperature, lack of good machines, crowded-ness, lack of good service, and overall uncleanliness.The gym does not allow you to open the windows, so it is always at a steamy atmospheric temperature where you can get maximum body odor smells when you breathe. There is usually mold in the locker rooms, dont worry though: They paint over the mold.You can always find at least one machine not working. You can also find the staff at the front desk not working as well. They love to ignore you when you come in so they can make small talk.This place: 3/10

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Name: J*** P**** J********
Date: 2017-02-01 16:31:57
Rating: 4
Comment: Its normally very crowded

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Name: L*** R********
Date: 2017-01-28 06:33:32
Rating: 4
Comment: There are hours where it is very busy

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Name: B******* B*******
Date: 2017-01-07 04:07:17
Rating: 4
Comment: Has everything you need for a great workout

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Name: G****** R****
Date: 2017-01-06 07:32:35
Rating: 3
Comment: Thats a good gym but only one squat rack so youre bound to wait around.

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Name: V***** S****
Date: 2016-12-07 03:22:08
Rating: 4
Comment: Friendly staff, machines are usually free, and a minimum of douchebags. The lay out feels a little cramped though.

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Name: P*** D******
Date: 2016-11-18 21:28:52
Rating: 3
Comment: Seems like a reasonable place. Good that there are classes. Some 24s are better, and some are worse.

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Name: L*** W**********
Date: 2016-10-29 18:27:34
Rating: 2
Comment: Giant nasty big cockroachesLooks like theres mold in the concrete ceilingLobby smells like some nasty vegan tofurky kinda meal. Employees gotta stop making their strong nasty smelling lunch its just plain rude to everyone thereDirty.... Needs to be mopped with clr

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Name: T***** S********
Date: 2016-08-11 18:20:38
Rating: 3
Comment: Weights good, Treadmills good, Personal trainers friendly, Cost ugh!!!! A manager said it was reasonable when I commented on it! Didnt have a Can Do Attitude oh 24 get over yourself....

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Name: N*** J*** T***
Date: 2016-07-27 08:13:35
Rating: 1
Comment: Dirty.. dirty.. dirty... probably one of the dirtiest gyms in San Francisco. The gym equipment stinks and it feels like it hasnt been cleaned for days, the shower room is dirty and gross. I dont think they have anybody in there cleaning it.

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Name: A*** D*******
Date: 2016-03-24 04:42:15
Rating: 3
Comment: Kind of expensive at $25 for a single night in town and the quality and quantity of equipment was lacking for weights and racks. Seemed to be plenty of cardio machines and the staff was friendly.

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Name: D***** C**
Date: 2016-02-29 08:11:43
Rating: 2
Comment: Im giving this place two stars because Ive seen other 24 hour fitness locations do more with less. 24 hour fitness should do better with this particular gym, considering this gyms excellent location.

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Name: J***** B***
Date: 2015-12-12 03:48:34
Rating: 1
Comment: Ive been a 24 hour fitness member since 09. I buy my memberships from Costco. They last two years. Usually when they expire, they let me know and I replace it by my next visit. My membership expired yesterday, and they wouldnt let me in. The front desk told me that Costco should have let me know. I think they should have told me in the days leading up to it. Since it was literally the day after it expired, they should have let me in....Also, this location schedules a class on 1/3 of their treadmills from 5:30-6:30pm. It seems they have no problem displacing their members at the busiest time in order to squeeze out a few bucks from a small group of more affluent members. I wish they would not alienate their membership base so.

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Name: H***** A******
Date: 2015-10-22 02:08:25
Rating: 1
Comment: This gym is mediocre on a good day, but I went tonight and they told me when I arrived that my 2 year membership expired yesterday and I would have to either sign up or pay $25 for a one day pass, even though I have received no notice that my pass was expiring. They also told me that this location had become a super sport, so it no longer works with a regular membership and will cost twice the regular amount. Ive been going to this 24 hour fitness for 10 years, but this had made me decide to take my business elsewhere.

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Name: B**** G*****
Date: 2015-08-25 23:25:18
Rating: 2
Comment: This is the low rent district. Maintenance is big problem, machines remain broken for weeks or longer. The facility itself is pretty scuzzy. Least favorite is the water dripping off of HVAC pipes in the locker rooms. And now the showers are out of commission for a week...not for a remodel, but due to a problem they cant fix apparently.

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Name: R****** S********
Date: 2015-08-18 20:41:25
Rating: 1
Comment: Visiting from Sacramento I visited this location which clearly says active on the front of building. Stopped abruptly at front desk and told You Must UPGRADE!!! This is a Super Sport Club. Ive been a member for 15 years and I get this. Tell your staff to smile.

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Name: B*** M*******
Date: 2015-08-16 22:32:38
Rating: 2
Comment: Yeee---uck!Ill give these guys a pass on space since they are down town. But come on, clean cost nothing. The locker room is always filthy. And some of the people in there have no manners.If you must go to a 24, use the one in SOMA on 2nd. they at least know how to clean. You can usually find space there as well.

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Name: M******* G**********
Date: 2015-08-16 04:23:00
Rating: 3
Comment: Staff is friendly, but the equipment is seriously outdated

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Name: A*** L*******
Date: 2015-05-04 11:31:30
Rating: 5
Comment: Good equipment, great trainers, can be crowded depending on when you go but thats expected. Most folks are cool working in.

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Name: P***** T****
Date: 2014-12-26 05:07:52
Rating: 3
Comment: The gym is smaller compared to other 24 Hour Fitness locations; however, it is centrally located in the Fidi and most convenient for me. For this reason, peek hours are very crowded and limited cardio machines. The cardio area is usually too warm (not sure why they cant crank up the AC!). The TVs are also set to the most boring channels. Not sure why they cant set the TVs to professional sports or something motivating. Also, the womens locker room has limited lockers so you have to wait to even use a locker.

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Name: J**** W*******
Date: 2014-10-24 14:36:53
Rating: 3
Comment: Always nice to hit up the gym when traveling. Its also a great place to stash a change a clothes if you need to for a few hours, just bring your lock

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Name: N*** E
Date: 2014-10-10 23:37:45
Rating: 4
Comment: Lots of cardio equipment, but after work forget about it. You basically have to stalk whatever you feel might become available. Other than that, its extremely clean (especially compared to the Potrero and Ocean Ave. locations). I usually come here before work (around 6 am), and theres way more space.

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Name: C** J***** K****
Date: 2014-10-03 20:22:42
Rating: 4
Comment: Its a gym. Its clean. What more could you want?No pretentiousness here. Just a gym to work out.No five stars because I hate working out.

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Name: R*** P******
Date: 2014-08-21 23:07:21
Rating: 5
Comment: Just signed up here. Pretty nice facility. I just have to get generally used to being inside a gym...

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Name: S******** M*******
Date: 2014-05-17 00:47:11
Rating: 4
Comment: Adequate compliment of weights, machines, aerobics to do the necessary job...though step mills dated. Great location. Quiet/peaceful late night.

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Name: A**** Z*
Date: 2013-10-23 03:07:50
Rating: 3
Comment: No parking place. the treadmill area always smells bad.

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Name: S****** S*******
Date: 2012-12-16 20:54:24
Rating: 3
Comment: Went here for about 6 months, everything from the fitness machines to the bathroom/showers are clean.

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Name: J*** D
Date: 2012-05-25 16:28:21
Rating: 4
Comment: Crowded during lunch!