24 Hour Fitness

Address: 4345 Imperial Ave, San Diego, CA 92113, United States
Phone: +1 619-684-7649
Services: Service options: On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Basketball court, Sauna, Swimming pool, Toilets, Swimming pool,

Category: Gym, Fitness center, Indoor cycling, Indoor swimming pool, Personal trainer, Sauna, Yoga studio
Rating: 3.5
Site: https://24hourfitness.com/gyms/san-diego-ca/imperial-marketplace-sport?Adb_id=GGL_LOC_ACQ_CDP
Worktime:

Day	Time
Monday	Open 24 hours
Tuesday	Open 24 hours
Wednesday	Open 24 hours
Thursday	Open 24 hours
Friday	Open 24 hours
Saturday	Open 24 hours
Sunday	Open 24 hours

Photos

Name: C********
Date: 2024-06-29 14:57:04
Rating: 4
Comment: I’ve had a few issues with staff attitudes and locker room cleanliness, but the manager seems to be doing a good job addressing these issues. The biggest problem is these young girls posing in front of the mirrors to take selfies. Almost everyday this is an issue. I’ve complained multiple times to different staff and the manager. I made a suggestion to the manager to put signs near the mirrors in the bathrooms and he knows it is a problem and has agreed to put the signs up. No photography is allowed in the locker rooms due to privacy issues. This seems like common sense and common courtesy, but these girls are just so wrapped up in themselves and posting pictures on social media that they don’t even understand how invasive and rude it is. Brando has been one of the staff I’ve been speaking to regarding my concerns and he has been professional, compassionate and friendly.

Name: A***** A******
Date: 2024-06-28 19:54:20
Rating: 5
Comment: Had a great experience, I went in and received a tour of the gym, maybelline was very knowledgeable and professional I will definitely be coming back to this gym!

Name: T***** H********
Date: 2024-06-22 00:47:39
Rating: 5
Comment: Staff is really friendly and nice people workers is very polite.

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Name: J***** L*****
Date: 2024-06-20 22:32:40
Rating: 1
Comment: This gym is in need of a remodel. STAT.

Name: a*** g****
Date: 2024-06-19 12:57:45
Rating: 1
Comment: Lots of the equipment is broken. The floors are filthy 😳 stsff is hit and miss with welcoming.

Name: K***** E******
Date: 2024-06-15 05:02:31
Rating: 1
Comment: Went to this gym team member Jake was being so disrespectful and racist never coming back again!!!!!!

Name: E******* G***
Date: 2024-06-10 20:52:59
Rating: 5
Comment: Good clean gym with swimming pool

Name: n**** p****
Date: 2024-05-29 02:10:19
Rating: 1
Comment: I’m not proud to say this is my gym. This place hasn’t been cleaned in who knows how long. All the machines are dirty and thick with dust, the seats are cracking and wobbling. All the mirrors and windows are filthy. I’ve walked the stairs to the second floor for months and the same dirty spots have yet to be cleaned. The steam room and sauna smell like a urinal, makes you want to hold your breath, it’s disgusting! I’m sure a health inspection would shut this place down. Is nobody in charge of this gym, what is going on? We as members pay good money to go to a gym we can trust and this is what we get? All the reviews are negative and I keep seeing thanks for your feedback but it does nothing to change the situation. Something NEEDS to be done about this gym, this is completely unacceptable! The only reason I gave it 1star is because it’s 24 hours.

Name: F***** M********
Date: 2024-05-28 20:48:59
Rating: 1
Comment: Equipment in bad condition, dirty and unsanitary.

Name: C******** F********
Date: 2024-05-26 04:16:03
Rating: 5
Comment: First I want to say it had been a long time that Ive come to a 24 hour fitness. My wife and I came in looking for information on signing up. Anton helped us and was very detailed and patient. Thumbs up, now Ill be coming back.

Name: a***
Date: 2024-05-09 01:39:36
Rating: 1
Comment: Workers don’t have much compassion, walked into the gym normally, my scan code wasn’t working properly, got confronted about it and told it wasn’t mine, it is NOT mine, but my brothers.I’ve used his code many times as I have the login info, and have had no problem about it before, but today I got stopped and got told to leave.I do feel like I also got threatened cause the worker that kicked me out told me “if I was a bad person, I could cancel your membership right now”. (I do not remember the employees badge name.)(plus this gym is unclean, and has a couple rude employees.)

Name: b***** q****
Date: 2024-04-16 20:20:44
Rating: 1
Comment: It’s not worth the amount they charge. I’ve been to other gyms in the area and had a better experience. The machines are either broken or dirty. Weight seats are broken or ripped. Minimal cleaning stations do spray and wipe down equipment and the employees that do the cleaning just walk around and pick whatever they see and leave what they don’t. The locker rooms have mold growing into the walls. The pipes and plumbing look like it is about to go bad and may need to be redone. Overall I wouldn’t recommend you spending money for the membership.

Name: F******* M******
Date: 2024-04-12 14:21:07
Rating: 1
Comment: Morning it was my first time and it was a mess. Other locations arent like this and the community wouldnt allow it. Southeastern San Diego demands better

Name: B**** C****
Date: 2024-03-18 08:11:45
Rating: 1
Comment: Gym is so out dated and so filthy. Theres one thing of it being old but its disgusting in there. Why is your pool a foggy brownish blue? 🤢🤮

Name: L***** Z***
Date: 2024-03-15 20:55:58
Rating: 1
Comment: This place charged me for the whole year even though I called them on the renewal date to cancel. Not a month, a year, because that was how I paid the first time. They do not accept a cancellation any earlier than a few weeks ahead of expiration either. Now, 11 months and 2 weeks later, I am trying to call them and nobody picks up! I guess they have to make money somehow, ripping off customers is one way.

Name: N*** C**
Date: 2024-03-07 19:27:58
Rating: 1
Comment: Literally so busy, even off-peak, that a workout is impossible

Name: V***** V****
Date: 2024-03-04 05:06:03
Rating: 5
Comment: Excellant Experiance at the gym time conviniance

Name: V***** (*********
Date: 2024-02-23 06:28:52
Rating: 3
Comment: Clean overall but gets crowded easily. Smaller, machines broken

Name: E**** M********
Date: 2024-02-14 21:50:59
Rating: 2
Comment: The Gym atmosphere is good but when machines break they take for ever to get fixed if they get fixed at all, and the bathrooms are usually dirty.

Name: L*** M*****
Date: 2024-02-08 17:26:19
Rating: 1
Comment: Very unprofesional pple at the front desk and very corky.

Name: L***** L*****
Date: 2024-02-08 08:57:48
Rating: 1
Comment: This gym dirty af I see some employees actually cleaning but not all of them, this gum has been there for a whole week now, hairs all over the floor and weights. Bathrooms are always dirty, stair master is also very wet from all the sweat. Is this how your hygiene looks like? Best believe I’d clean it up but ian making money off that😂

Name: D** H
Date: 2023-12-30 00:30:57
Rating: 4
Comment: Update Review: So Ive been going here a month and over the Christmas close it seems the gym was cleaned well I did notice the sauna not so smelly 🙃. Over all I like this gym its just crowed in the evening and early mornings if you go passed 5pm you wont be able to use any machines. Overall its a nice gym I just wish there were more squat machines and leg press and resistance machines.I just started going here at this location. Right now its OK its just like any other major public gym. Except the sauna and steam room are shared with men and women. Unlike LaFitness its separated. Thats a bummer for me as I like to be in my swim suite or naked in the sauna. The sauna here smells like bad breath or old boo boo. It might be the old wood that is rotting or old sweat. I dont know if it gets cleaned often. If people would just use a towel under themselves that would help with the smell and sweat everywhere. Its sauna etiquette to wipe up your sweat. The steam room smells mildew. Like I mentioned before a weekly deep cleaning could definitely solve the smell issues. However I dont think it gets cleaned. I also bring my own disinfectant wipes to clean the machines. Theres never any paper towel expect 2 places. The machines and weights area is pretty dirty because people dont wipe before and after. Again proper gym etiquette, but what can you do at a busy public gym. The turf you can tell doesnt get cleaned it stinks. I laid my head down to do some abs never again the next day i brung my yoga mat. I will mever put my body on that turf ever again. So again if the gym just cleaned more i would rate 5 stars. Nevertheless I hope to stay focus on my goals. Hopefully my gym crush finds me here.

Name: F***** P****
Date: 2023-12-16 17:37:14
Rating: 1
Comment: People post up on machines while on their phones as if theres no one else to use the machines. Its hard to get a proper workout on top of always being so crowded. There should be a rule since we all equally pay for membership

Name: W*** D*****
Date: 2023-12-08 05:54:16
Rating: 1
Comment: The worse part of 24 hours I have ever been, too small rush, less equipment not recommended at all

Name: L*** C*******
Date: 2023-12-01 21:09:42
Rating: 3
Comment: The whole gym smells dirty 24/7 equipment is always in the wrong places

Name: C*** P****
Date: 2023-11-29 00:40:16
Rating: 5
Comment: Excellent customer service by manager Estaban. Was extremely helpful on the phone in regards with issues i was having with my membership.

Name: J*** J
Date: 2023-11-18 22:54:03
Rating: 5
Comment: The manager here Estevan is really friendly and helpful. He picked up the phone right away when I called to ask if they have a pool and was at the front desk to check me in and answer my questions and let me try out the club.It’s not the newest location and could probably use some renovation but I thought it was fairly clean and the staff was friendly and helpful. I’m writing this review in part because I know they are making an effort to get back up to speed after a trying Covid period.The Jacuzzi is nice and hot - the Jets are not very directed so that’s a bit unfortunate. The pool is a great temperature for lap swimming.If they charged more, I would probably only give them four stars but for 20 or $25 a month. I think they’re doing a good job.

Name: H** C*
Date: 2023-11-17 21:41:04
Rating: 1
Comment: Poor service with the man in his 30s or 40s at the reception desk on Friday Nov. 18, 2023.

Name: A****** C*******
Date: 2023-11-14 17:33:31
Rating: 2
Comment: There are a lot of strange people, and the equipment is really limited. The pricing is reasonable, and the staff is exceptional. The facilitys sanitation is questionable.

Name: J H
Date: 2023-11-08 19:25:41
Rating: 4
Comment: Love the teachers and the treadmills that have a 30% incline! Also I love Modus classes they are fun sometimes challenging and I have gotten good results

Name: t*** N***
Date: 2023-10-30 04:16:40
Rating: 1
Comment: I would give this place a zero but not possible, came in today and I wanted to give it a try because I was looking for something different to my usual gym. Someone in management refuse to let me try it even though I got a 3 day pass, he was pushing for me to purchase a day pass for 20$ when I HAVE a 3 day pass already. This place is a joke and there staff are lack of professionalism, don’t waist your time like I did there way more gym available in San Diego that will not act this way.. this place sucks !

Name: R***** R**
Date: 2023-10-18 12:38:02
Rating: 4
Comment: Imperial 24 hour fitness. Good solid gym lots of gear, extra dumbbell sets around which is nice. College Grove is closed due to a fire so some morning regulars moved over to imperial during repairs.

Name: H***** R******
Date: 2023-10-17 06:47:21
Rating: 1
Comment: So dirty! Glass looks like haven’t been cleaned over weeks. Machines all dusty. Sweat drops on them and dust looks like mud. I am not sure who is the manager here but this place is bad.

Name: A L***
Date: 2023-10-16 23:01:03
Rating: 2
Comment: A dirty, stinky, and overcrowded mess of a 24. I’ve been to 24s across the country and the weight room and bathrooms are some of the worst I’ve ever seen. Some members also don’t seem re-rack anything or practice basic hygiene.

Name: S******** D******
Date: 2023-10-14 18:09:55
Rating: 1
Comment: These clubs are always the dirtiest, nastiest places. People here are gross and do not clean up after themselves. The staff just sit up front or go hide in a closet somewhere so they dont have to clean up anything. For the amount it cost to use this gym I expect a certain level of cleanliness. My opinion is go to LA or Chuze. Much cleaner.

Name: N*** L**
Date: 2023-09-25 06:01:18
Rating: 3
Comment: Super close to the school I go to, lots of people talk, well mostly complain about how dirty the bathrooms and shower areas are. Ive been going to the gym here for about a month in the early mornings and yes the bathroom/shower/locker room is disgraceful. This is 7am in the morning and theirs trash everywhere, hair all in the showers, mold on shower ceilings, one of the shower areas have damage to the wall where the shower handle was removed and broken. But if u come just to workout and not use any of the facilities then its fine, if cleanliness increases so will my review.

Name: D**** C******
Date: 2023-09-25 00:01:48
Rating: 2
Comment: A lot of machines are not working and the employees dont take care of it also the lockers doors are in bad conditions.

Name: J**** A*******
Date: 2023-09-24 21:48:09
Rating: 3
Comment: The men’s bathroom/locker room and showers is like a war zone. always dirtyThe bathrooms and showers are scary. Bathrooms are not taken careMens bathroom always dirty. wee need more clean up Thank you!

Name: M***** C*****
Date: 2023-09-24 13:57:20
Rating: 1
Comment: Not clean and beware of your belongings here, I got my waist band trainer stolen in the restroom. Why would anyone want that ? Disgusting

Name: M****** B*******
Date: 2023-09-23 11:34:21
Rating: 5
Comment: Best gym ever great. Equipment amazing customer service

Name: m***** h********
Date: 2023-09-19 22:16:17
Rating: 5
Comment: Hi I came to 24 hour. And Esteban was very helpful one of the best employees he deserve a raise made me feel at home. He went upbove and beyond to assist me you guys need more esteban

Name: R****** F********
Date: 2023-09-14 19:05:52
Rating: 2
Comment: Most of the equipment is up to date, and it doesnt work, in the bathroom they dont have seat covers I had to use toilet paper.

Name: Y******* B****
Date: 2023-09-14 02:01:16
Rating: 2
Comment: In this branch noting gets fixed in time; even things as simple as paper towels dispensers like half of them are broken, some doesn’t have the cleaner liquid.. machines don’t get fixed in time….

Name: G******* S****
Date: 2023-09-08 00:33:13
Rating: 1
Comment: Workers slack on restocking paper towels & weights, instead they’re too busy chit-chatting together. This gym needs to get on it.

Name: K** D****
Date: 2023-09-05 23:35:22
Rating: 1
Comment: Nothing in the free trial description does it say you have to have a California ID to use the 72 hour free trial, so sign up and show up and use a military ID and they deny you cause you dont have a California id. Great way to treat active duty, but hey they said I could buy a membership and work out if I wanted to work out, no thanks

Name: P******* C*****
Date: 2023-08-31 02:38:11
Rating: 2
Comment: Ive been coming here for about a year now and a lot of people come to this gym pay lots of money for a membership. For the gyms to be dirty.i go to the bathroom its full of hair the stairs are full of trash inside the cupholder. the girls in the front dest just sit their on their phones talking not really welcoming anybody coming in. I like the guys their cause they smile and are polite. This gym is taking their sweet time to replace the punching bag down stairs. If people spend money monthly the least you can do is keep it clean and replace the punching bag. If this get fixed I will gladly give a 5 star.

Name: C********** T*****
Date: 2023-08-25 21:19:05
Rating: 1
Comment: I am a long time member of 24 hour and I usually have a great time! Today was an exception...I got yelled at and berated by a lady who was working there and then the manager refused to even talk with me about it! I even told him to check the camera, he just told me he was busy! I am thinking of filing some type of lawsuit! A person should not be treated like this!

Name: G***** L****
Date: 2023-07-23 20:51:43
Rating: 2
Comment: I literally just moved here and need a gym to join so I decided to check this place out. Went to go sign up and the guy at the front desk acted as if he couldn’t be bothered. Just having a conversation with a female behind the counter, ignoring the fact that I was standing there to the point where I had to say something. Once I did get his attention he came off very short and rude so I took my ID card back out of his hand and walked out. I’ll take my business elsewhere if this is how you treat your customers.

Name: B** G******
Date: 2023-07-05 15:53:49
Rating: 2
Comment: This place is dirty af. Just icky. Staff is really nice though, they just need a cleaning checklist or something, who is checking up on this?

Name: R** Y******
Date: 2023-06-30 23:10:26
Rating: 1
Comment: This is the worst managed and most poorly maintained 24 Hour Fitness gym Ive ever been too; unfortunately its the closest one to my home. Every year it goes further down the drain. Broken equipment takes months if not years to get fixed, half the TVs dont work and haven’t all year, and the showers and bathrooms are filthy, smelly, and often in disrepair. Ive watched this gym devolve from pristine to squalor in less than 10 years.

Name: M***** G*******
Date: 2023-06-29 02:28:05
Rating: 4
Comment: I like it.. even thou its busyI come walk for an hour wish they had more zumba in afternoon

Name: D***** K**
Date: 2023-06-25 10:14:11
Rating: 4
Comment: This place is huge but the when it was summertime it said it was free for kids and adults because it said it was free so I e entered and the worker said I had to pay to get in.

Name: E*** M****
Date: 2023-06-13 23:27:03
Rating: 1
Comment: It’s busy all day and night, small gym compared to its members, you’ll find yourself standing around most days waiting on equipment to become available. Def not worth $50 a month better off going to another location

Name: S***** K*** X*
Date: 2023-06-01 01:53:03
Rating: 1
Comment: Court never gets shared when it’s full when there’s people who want to play and staff does nothing

Name: N S**
Date: 2023-05-30 22:52:18
Rating: 2
Comment: Rarely cleaned (trash containers are often overflowing), staff is not knowledgeable, equipment remains broken for weeks or months at a time

Name: J***** J*****
Date: 2023-05-27 18:21:44
Rating: 1
Comment: This place getting bad and bad, super duty, broken tiles in the sauna, hair, trash every where

Name: G*** C****
Date: 2023-05-21 08:32:51
Rating: 5
Comment: The only 24 with clean restrooms n showers, shout out to the guy that works there, I appreciate his work.

Name: C*** C*****
Date: 2023-05-20 22:38:31
Rating: 1
Comment: I have been a member for over 3 years and I have witnessed this place turn into a homeless shelter. It is filthy and nasty, I have canceled my membership the equipment will stay broken for weeks, the majority of the staff is friendly but not very proactive when it comes to regular cleaning. If you complain enough something will be done. Ever since the former GM Snook left it has gone downhill. I am sad to be leaving but I cannot continue to pay for filth.

Name: K**** W*******
Date: 2023-05-18 03:30:44
Rating: 5
Comment: Very relaxing after a long day a littlee time to workout,swim and relax!!

Name: E*** S******
Date: 2023-05-13 16:06:29
Rating: 2
Comment: Gym is fine, but the men’s bathroom/locker room is like a war zone. I’ve been coming here for over 6 months and I can count on one hand the amount of times the bathroom has been clean.

Name: A******* A********
Date: 2023-05-07 07:11:36
Rating: 1
Comment: I came with my (guest pass)and a dark skin old lady called “ciccy” was super rude and didn’t let me in to try this gym. Im never coming back here again and this gym have to interview their employees before putting them in front desk.

Name: T***** B****
Date: 2023-04-19 18:18:12
Rating: 5
Comment: I’m writing this review regarding the personal training that I’ve been participating in since I activated membership at the gym. Abdi has been great. My experience with him so far has been progressive. He’s been knowledgeable, well spoken, and I can tell that he cares about what he’s doing. During our sessions, I’ve been learning about nutrition, health, as well as a custom exercise plan that that he set up for me. While interacting with him, he made sure that I was engaged and understanding his coaching. Looking forward to more progression.Thanks Abdi.

Name: C**** H*******
Date: 2023-04-19 16:31:00
Rating: 1
Comment: This place is garbage. Weights are always misracked and dumbbells are never where they’re supposed to be

Name: L*** D*****
Date: 2023-04-18 21:22:52
Rating: 5
Comment: Having a total of 9 squat racks, (7 racks with platforms and bumper plates) makes this location my favorite to work out in as youll find at least one rack to squat.Some issues though, is that the two racks in the back (second floor) really need to be replaced with better racks with more pin slots. While Im tall, either the pins are too low, or just a bit too high I need to tip toe the weight into the rack. Theres no way for me to comfortably re-rack a weight.There also needs to be a mobile bench for both the racks and the Smith Machine when the benches are all occupied and you need to press, and itll also allow gym goers a way to do barbell seated press. I worked out yesterday and couldnt find the mobile bench.Replacing the racks with ones with more pin slots and making sure theres a mobile bench for each rack would be a huge benefit for all gym goers and theyve been there since the gym open way back in 2008. Time to get new ones.As for crowds, this gym gets really packed and is almost always busy to some degree and the flat bench is almost always occupied. And if you like to walk to the gym like I do, the location isnt pedestrian friendly at all. But what is here in San Diego lol, Im alone on that one 😅That aside, I really do enjoy my time working out there but like fitness, theres always room for improvement!

Name: W***** L*****
Date: 2023-04-13 03:51:15
Rating: 1
Comment: I been working out at this gym since 2014 and always had an amazing experience until recently. Not sure if management changed or what is going on but this last 6 months the gym has gotten so bad that I have been considering cancelling my membership. First of cable machines are always broken the gym has some blame but I think its mostly for dummies who slam weights on every single rep. Gym etiquette is non existent, more and more people are bringing in blue tooth speakers on blasting music in different areas of the gym. It so loud that you can hear the music downstairs clearly even though the speaker is on the second floor. No one is re racking dumbbells so its prettymuch a scavenger hunt, when trying to find a matching pair. I think the worst part of the gym is all employees hanging out on their phones or having conversations rather then going around the gym restocking the cleaning supplies. I have literally been there from 7pm to 9pm and all 4 paper towel dispenser on the second floor have been empty for the entire duration of my workout sesh. Which is weird cause this little kids that have taken over the gym lack so much gym etiquette that they dont wipe down any of the equipment once they are done.

Name: T**** G******
Date: 2023-04-09 21:24:48
Rating: 1
Comment: Every time I’ve been, the place has been filthy! I’m not sure they ever vacuum or wipe down equipment. Free weights, mats, etc. are all over the place - often! It’s almost as if staff avoids going upstairs. Gross

Name: S**** C********
Date: 2023-04-08 07:46:26
Rating: 1
Comment: The old lady whose at the front desk at night has the worst attitude and asked if I even have a membership just cus my finger print doesnt work...how about you ask me for my number to put in the system before you accuse me of just trying to walk in smh

Name: J**** B******
Date: 2023-04-04 07:45:52
Rating: 5
Comment: ( 1 Year ago) Yeahhhh this place is sick, while its not 24 hours anymore it makes up for it by being clean 24/7. Great equipment that are usually instantly repaired upon error, friendly and inviting staff, just a real quality gym overall.4/4/23. Ive been going here for well over a year now and since then they have improved and added a variety of new implements from adding to the store products, new equipment, new machines, new racks, new areas that feature very interactive trainer class sessions, and it appears to be 24 hours again from what Ive heard. My favorite addition so far has been this very top quality punching bag I have trained MMA with.

Name: A******** G*****
Date: 2023-04-02 17:36:40
Rating: 2
Comment: It has all the equipment you could need. However, the place is so dirty. The women’s bathroom is super dirty and un maintained. People do not put weights or equipment away

Name: M*** N******
Date: 2023-03-17 20:58:38
Rating: 1
Comment: Pretty clear here their employees (Diana at front desk) dont care about how they are being viewed. No manager on staff and shady business practices.

Name: I*** H**
Date: 2023-03-16 13:19:35
Rating: 1
Comment: The Management will steal from your account I canceled membership because of relocation a year and a half ago they where still charging me Im active duty extremely busy so I didnt notice it dont do business here 1000 dollars lost no full refund

Name: R** F******
Date: 2023-02-18 18:38:29
Rating: 1
Comment: Fix the equipment . Cant use this bc the hook is closed shut...among other broken equipment

Name: A******** A***
Date: 2023-01-31 06:13:44
Rating: 1
Comment: The staff was rude, the buff dude with the rat tail 5$ haircut cussed me out. I don’t not recommend this place.

Name: C**** L********
Date: 2023-01-18 03:48:01
Rating: 1
Comment: DO NOT COME HERE!! I’m speechless at the uncleanliness of the facility and peoples behavior at this 24HF. There was feces ON THE FLOOR in one of the stalls…THAT WAS STEPPED IN! Not to mention people were hogging equipment having 4-5 sets of dumbbells all to themselves. We waited an hour for a bench. For how big the place is there’s not an efficient amount of equipment. People were also arguing and having a yelling match over a bench press? Ridiculous. There is no community here nor cleanliness. Go to Chula….like frl.

Name: S** W*******
Date: 2023-01-11 23:05:58
Rating: 3
Comment: The 24 hour fitness on Balboa is awesome but the one on imperial avenue it has gone downhill since the last time I was there over 5

Name: A***** G***************
Date: 2023-01-11 14:32:53
Rating: 1
Comment: They don’t have enough cleaning and maintenance staff. Today is the 3rd day in a row without hot water in the showers and 3rd time within a month that we’ve had this problem. Many of us count on getting showered and ready before work. This is unacceptable and a complete inconvenience. Management, staff, and corporate offices don’t seem to care as I’ve submitted complaints to them multiple times.

Name: J**** F*****
Date: 2023-01-07 17:23:59
Rating: 1
Comment: I don’t know how often they clean, but they need to do it more. Everything is dirty and every room smells like something died. Bad vibes.

Name: H**** C*****
Date: 2023-01-07 02:44:27
Rating: 1
Comment: Do not sign up at imperial ave 24 hour fitness. All the personal new showers has no hot water since early today, & no one put a note advising members about it.

Name: A** F**
Date: 2023-01-01 17:13:53
Rating: 1
Comment: The 24 Hour Fitness in Imperial Ave has the dirtiest, filthiest, nastiest and grimiest men’s area.I will NEVER come back to this facility.I have been a member of 24 Hour Fitness for more than 25 years and I have been to all 24 Hours Fitness facilities in San Diego and this facility in Imperial Ave. needs to be renovated if not close.

Name: E*** A*****
Date: 2022-12-30 07:55:44
Rating: 1
Comment: This 24 hours fitness is the worst gym in San Diego, there an old black lady that works there she’s very unprofessional and have no customer service skills. Don’t go there.

Name: M**** G*****
Date: 2022-12-29 12:49:40
Rating: 2
Comment: Location is convenient, but its not the cleanest. Recommend hiring more employees to consistently clean throughout the day.

Name: N** S******
Date: 2022-12-02 13:51:05
Rating: 1
Comment: I will give this place one 🌟 because there isnt anything lower.The employee working the front desk on Fri Dec 2 at 4:30am was extremely rude and unpleasant. Customer service skills are very low at this gym. Will NOT be doing business with this place👎🏽

Name: E***** H******
Date: 2022-10-05 17:49:49
Rating: 1
Comment: Update: 10/05/22 Leadership continues to care less about the member experience!Days without soap in showers.Weeks without swimsuit centrifuge working.Staff does not place weights in reuseable stands throughout the time I am present.Weights sit where theyre used and left, meaning you have to search for the weights yourself. Good luck finding DB weights also.Leadership at Imperial location continues to sleep when nembers monopolize equip, dont return weights or when equipment is unmaintenced for months to years. Bathroom soap isnt replenished frequently enough. Initial sales are perhaps their only concern. Handful of patrons are legends in their own minds and clearly need remedial gym protocol training to match their machismo. The equipment isnt any single patrons personal property. And yes I see and frequent other locations.

Name: I************
Date: 2022-09-23 17:54:32
Rating: 5
Comment: Great location, crowd and staff. Soap should be refilled in the shower. Machines and weights are fine. Not great but always good enough to work out.

Name: A**** B****
Date: 2022-09-12 20:55:40
Rating: 3
Comment: The facility can use some new and updated equipment. The staff is nice except for one of their staff thats in sales, Dustin. I set up training with him and he requested payment first and I paid but never received anything. He never refunded my money. Very poor customer service and I did speak with is superior and again, no refund.

Name: E***** J****
Date: 2022-08-27 00:41:11
Rating: 5
Comment: Parking isnt there fault so I wont go there. But the facility is nicely facilitated. All the real lifting is upstairs and a mixture of cardio and anaerobics downstairs. It was clean and new, working equipment. My daughter liked it better than the other facility on lemon Grove. But it could be that its new to her. Lol

Name: D**
Date: 2022-08-22 23:30:23
Rating: 5
Comment: Things have changed recently, Good gym to burn off some fat! I hope they redo the sauna steam room😁

Name: Y**** A****
Date: 2022-08-05 11:57:58
Rating: 1
Comment: The nastiest shower stalls (moldy) gross, the nastiest lockers.. first and last time… planet fitness was way better. I just got my membership with 24 hr and won’t renew. The most important thing to ANY MEMBER IS THE CLEANLINESS OF THE FACILITY

Name: A*** T*****
Date: 2022-08-02 02:51:15
Rating: 2
Comment: Rating is for the restroom and showers- showers could use cleaning, seems like no effort is put into cleaning them . Hair and trash in every shower stall

Name: J** K****
Date: 2022-06-25 23:40:58
Rating: 1
Comment: Nope, I’m so angry right now!I can’t believe that I forgot & left my bag in a locker 1 day, came back a few hours later and it was closed due to a power outage & next day came to retrieve my stuff and GONE! WTH! And I live 1hr 45 min away. And at 130am their is no one that can help locate my things.You would think society has progressed and are smarter, but not big failure here with poor management decision to cut away!Let me give 24hr fitness a suggestion that can help PR and relations to your patrons, especially that had had their membership since I was 13 (family fitness at that time) and I’m 43 now.30 yrs! And I don’t feel like 24hr fitness cares at all about personal relations.How about you start tagging the locks give them 24 hours or something to remove their lock instead of just cutting every Freaking lock when covenant to your schedules.After all your supposed to be 24hrs to work around other peoples busy lives. That’s why I kept my membership for so long.Never has this happen to me and I goto allot of locations and have left my stuff for a few days occasionally.After reading more poor reviews I’m getting even for mad!Instead of spending time to cut peoples lock clean the dam place !Reading even more reviews.. I’m getting ahold of corporate, this place is a bit in dire need of new management.It really sucks because up until this happened this was my favorite club, now I despise it!So after talking with one of the managers maybe because I just finished The Sopranos series, (I know I’m behind most people) shockingly surprised I got that vibe from the manager on how they handle business & 24 hr fitness corporation policy.Wholly WOW!🤯 but really should I be so surprised at 43 yrs in 2022. Sad sad planet right now. I’ll try to stay happy faced 🤡!Sadly I feel I need to definitely change something about how I deal with 24hr fitness for now.

Name: b**** c****
Date: 2022-05-25 05:35:54
Rating: 1
Comment: Disgusting -they lie on the website, they make false advertising, they don’t give the correct information, and when you arrive at the place you can see that it is a lie.On their page they offered us 3 days free by putting our data and mail, they sent us confirmation,When we arrived they told us -no, only for people from San Diego it is available, you have to pay..(nowhere in the mail or on the page does it clarify any type of exception) false advertising

Name: E**** S*******
Date: 2022-04-18 23:21:26
Rating: 3
Comment: This 24hr needs to be remodeled... its pretty outdated and crowded, small... can be dirty

Name: D*** T*****
Date: 2022-02-18 02:05:57
Rating: 5
Comment: Love coming here! First gym Ive come to where I feel welcomed! Thanks guys!

Name: M******* S*
Date: 2022-02-01 05:06:21
Rating: 2
Comment: One of the worst Ive ever been, facilities are not clean, people wont wear a mask. Jacuzzi is always dirty, people get in wearing normal clothes and dark foam forms in the middle, disgusting!!My friend was denied a 3 day pass cause he lost his ID and couldnt prove his address, he felt discriminated, staff was not friendly at all

Name: C******** S**** C*****
Date: 2022-02-01 04:58:56
Rating: 2
Comment: This 24 Hour Fitness is by far the worst Ive been. Most of the time the place is very crowded. In terms of healthiness, most of the people is not wearing a mask and the staff does not mention anything. Also they let people get into the sauna and steam room with sport clothes and sneakers, even whit that prohibition. Sometimes it smells like urine in there.I saw a man fainted in the hot tub and the staff did not know how to act accordingly until paramedics came.

Name: L*** M***
Date: 2022-01-20 18:00:22
Rating: 1
Comment: Very unprofessional staff membersFocus more on making sales than anythingWife was unable to redeem a 3 day pass and was forced to put money down for a day pass.We left due to the awkward staff member

Name: L*** Q******
Date: 2022-01-08 01:32:08
Rating: 5
Comment: I came here as my friends plus one. The place was not too packed. It has a basketball court and a pool. I am definitely thinking about signing up.

Name: S***** A*****
Date: 2021-12-30 05:07:22
Rating: 4
Comment: It’s good but many groups go together at once and it doesn’t allow you to finish your workout

Name: J*** H*****
Date: 2021-12-23 15:38:59
Rating: 3
Comment: No good,.most off the tame the shower s are dety they take long tame to saop in containers you have to improve

Name: C** C**
Date: 2021-12-20 21:57:06
Rating: 1
Comment: I have been to almost all the 24 hr gyms in San Diego and this is by far the dirtiest of all. The 3 tines I have been here every time the place gets worse. Employees greet you at door and all but no one cleans. Management should really pay attention to this especially during covid. Hope someone takes charge. What a shame.

Name: V**** K****
Date: 2021-12-06 03:24:24
Rating: 2
Comment: Not a great experience here. Nothing was clean, including dirty machines and an oddly sticky floor. The employees were nice, just not very helpful with the like 1-2 questions I had. I liked how spacious everything was though and the assortment of equipment was perfect. Just not going to ever come back.

Name: S** G****
Date: 2021-10-27 21:19:37
Rating: 5
Comment: What more can you ask from a gym than what’s at this 24HF? They have an awesome set of strongman style equipment, including a flippable half tire thing that mimics tire flips safely, multiple sets of battle ropes, plenty of kettlebells, one of those torque sleds with wheels, trx bands, cardio equipment including rowing machines and self powered treadmills, great Olympic pads and squat racks, dumbbells that go pretty heavy, and plenty of machines with specific areas targeted.All that plus staff that remind you they offer a week membership for 50 bucks, definitely gets a 5 star review.

Name: C**** P****
Date: 2021-10-07 21:39:06
Rating: 1
Comment: The front lobby guy name Estaben is very uncomfortable and technical. I will cancel my membership with 24 hours and get LA fitness membership because of his rudeness

Name: D***** L******
Date: 2021-08-28 21:18:49
Rating: 2
Comment: Some equipment felt kind of cheap and flimsy in the Lat Pulldown machine, some were bent and very old, weights are left unorganized and there was trash everywhere. Not a good look.

Name: S** F*****
Date: 2021-08-11 15:58:20
Rating: 5
Comment: I extremely enjoy my times at this 24 hrs fitness home. The staff is sincerely appreciated, Jasmine and more. The facility is fresh and always comfortable.

Name: J**** V****
Date: 2021-07-15 06:46:33
Rating: 5
Comment: I love the fact that its finally open longer hours and that the sauna and the jacuzzi are finally available. I can go and release my tension and stress before bed time. Amazing. Unfortunately the gym members are not cleaning after themselves and theres trash all over. We should still throw our trash in the trash cans.

Name: M***** D*********
Date: 2021-07-02 02:49:13
Rating: 5
Comment: Its he best👍. After work, I am only 7 minutes. Not only that, across the street at Imperial Plaza. You got 99 Cents store, Home Depot, Sizzlers, T mobile, Chase Bank, Subway, Dominos, Adian Wok Restaurant, and much more.

Name: D**** S********
Date: 2021-06-02 22:13:45
Rating: 1
Comment: Put on hold immediately. No one came back on the line. Phone rang 2nd person answered . I asked one question then asked to be put on hold again. I told them I had been on hold. If they didnt have time Id just hang up. They hung up on me.... Im sure Im just a number but your service sucks.

Name: M** T
Date: 2021-05-05 16:42:02
Rating: 2
Comment: Been going for 3 months. Definitely signed on too quickly. Way too crowded at all times of day. The place is a little dirty. The staff seems to do nothing but sit behind the desk all day. Multiple pieces of equipment broken for a long period of time.

Name: B****** C*****
Date: 2020-07-01 20:47:30
Rating: 4
Comment: Nice stand alone 24, its wide open and has a lot of machines compared to other 24s Ive been to around san San Diego.

Name: P****** -*******************
Date: 2020-06-30 01:36:30
Rating: 1
Comment: COVID-19, temperatures need to be taken upon entering, more disinfectant spray needs to be made available, all cardio machines need to be set to every other machine for use to keep the 6 feet distance- Face masks need to enforced when walking about And through the club- weight machines / benches need to be set to the same standard as well- to much congregation is happening-

Name: J***** K*****
Date: 2020-06-23 04:20:52
Rating: 4
Comment: Its good to be back. Thank you to the crew for being back at it! Check in was flawless. I cant wait for the wet area to reopen.

Name: S**** M******
Date: 2020-03-19 18:05:09
Rating: 2
Comment: I think this 24 hr. Fitness is in a convenient location, plenty of parking. But, a lot of the equipment is broken. Most of the upright bicycles dont work properly: dont have heart rate monitors working, the tension between the pulley and the Cadence is loose on most, and the computer readouts dont work properly. I like the club, but theres a lot of dust on the equipment and in some of the upper spaces over by the basketball courts. One person told me its because of the location that we dont get equipment fixed and maintained as well as other 24-hour facilities. I go to the Imperial 24-Hour Fitness because its in my neighborhood and I see a lot of my friends there. These are small adjustments that can be made to make this club a better place to work out and stay healthy.Thank you for listening.Loving Life Savoy

Name: J**** D******
Date: 2020-01-19 18:38:15
Rating: 5
Comment: Wide open, multi-level place. Very roomy and love the high ceilings. Welcoming and pleasant staff. Facility and equipment very well maintained. Has everything you’d want/need including a pool, sauna and basketball court. Throw in some towels and it could be a Super Sport. Definitely best 24 hour I’ve been to that isn’t a Super Sport

Name: B** c
Date: 2019-12-17 00:01:35
Rating: 5
Comment: I had a tour and some excellent tips from one of the Trainers there. Nick took the time to show me around and teach me some workouts that I will definitely be using for my routine. He went above and beyond and is very passionate about health and fitness. If you are in need of some motivation and would like a trainer do not hesitate to ask for Nick!

Name: K****** T****
Date: 2019-11-03 16:07:01
Rating: 2
Comment: The amenities and equipment are decent but as others state can remain broken without indication for extended periods of time. I also pay for the kids club monthly membership and attendees are often late and kids club can even be closed on days without notification. Annoying to say the least.

Name: S**** W*****
Date: 2019-10-27 22:31:45
Rating: 3
Comment: If you can go to another location, I’d recommend it. I’m sorry to say this because it used to be my favorite location because it’s large and has lots of machines.However, over the past few months, I’ve noticed a major change in terms of cleanliness. I usually go to the gym after work in the late afternoon, and it’s gotten to the point where I don’t feel comfortable using their bathrooms.There is always trash and hair on the floors. It’s just too much.

Name: N a*
Date: 2019-10-26 14:02:30
Rating: 2
Comment: The main reason I signed up for 24 hr fitness is because of the kids club. I was very excited to find gym that had a kids center without a ridiculous price. But unfortunately, it seems like the kids club is closed more than it is open.

Name: L**** S*******
Date: 2019-10-22 16:02:41
Rating: 1
Comment: The equipment at this gym breaks and remains broken for months. No matter who I talk to at the gym or how many times I bring it to their attention it remains broken. There are currently four exercise bikes broken, two of f them have been broken fir over a year. The bathrooms and showers are scary. I wonder what health codes are constantly overlooked. This my closest gym and I appreciate a gym that I can call home but remain with no desire to attend this gym. I have to force myself to go there. I wish we could have a gym that we can be proud of.Anonymous

Name: F****
Date: 2019-10-17 19:48:46
Rating: 1
Comment: 24 hour fitness with a membership is fantastic, however without it is an absolute nightmare. I hadnt been to a 24 hour fitness in almost a year. Myself, wanting a three day guest pass, thinking it would be a straightforward process was dumbfounded with the strong arm hustling tactics the staff employed. Look I understand trying to sell something but Im only here for vacation and needed a place to temporarily workout at so I could then go back to my baseball team in LA and workout there once I left San Diego. Well at least I know that Ill be joining golds gym when I decide to get a gym membership again.

Name: G M****
Date: 2019-09-28 03:38:38
Rating: 3
Comment: The best thing about this location is the pool is cleaned on a regular basic. However the pool lap clock has been out of service for weeks. The elderly use the sauna like it’s their own private Sauna at home using eucalyptus oil when everyone might not be able to use that or actually be allergic to it. For the most part people are friendly, but elderly Could use a lesson and pool etiquette.

Name: P**** L*
Date: 2019-07-01 10:26:58
Rating: 1
Comment: Bad,Bad,very bad........., You can only go in and practice. You cant stay in the car and listen to music with your eyes closed. Im a member here, but the security told me to park my car somewhere else,because nobody can stay in it.If you want to come here for practice, the security guards will not let you sit in the car, either go in for practice or leave. Anyway, you cant stay in the car,no matter what you do or rest, chat or do something else,the car must be nobody . Im a member here, but I have to stop somewhere else unless I get out of the car right away.

Name: J** H** D*
Date: 2019-06-03 06:53:43
Rating: 2
Comment: The service at the front desk is somewhat impolite.When I consulted，the staff didnt even smile and showed impatience.His attitude makes me feel that I am a staff member and he is a customer.

Name: S******** O
Date: 2019-05-08 01:25:31
Rating: 1
Comment: As a prospective client I walked into the 24 Hour Fitness and expected the best but received the worst treatment I possibly could have ever received.Upon refusal by the front staff to use the restroom, I asked to speak to the manager because surely this was not a big deal. Mr. Steve snook walked up to me .and stood incredibly close to my face and asked me what I wanted. After expressing to him that I just needed to use the restroom and Im a prospective client he said theres absolutely no way. I asked him why and he responded that there are too many robberies and break-ins of lockers. After asking him to step back a little bit to respect my space he yelled at me to get out of his store. I was humiliated and completely embarrassed. I didnt think that such an establishment would treat people of color this way. Any other place Ive been to I havent experienced such rudeness and shortness of temper and to be accused of stealing or planning to steal when I just wanted to use the restroom was insult on top of injury. I really think they could use a certain way of treating people better because this type of treatment needs to end. If you are a person who is no tof color, could you honestly say you wish you were treated like a person of color in this country. Its incredibly sad that we continuously take steps backwards and how we treat our fellow brothers and sisters. Racism needs to end and respect and kindness must prevail.

Name: K**** H*******
Date: 2019-05-03 01:15:19
Rating: 4
Comment: Its a decent 24 hour gym. It has a variety of bikes, ellipticals, treadmills, stair masters, and a hand bike for cardio options on the first floor. It also has a kids center, stretch area, and small swimming pool on the first floor. Upstairs theres a variety of classes held each day and a basketball court, along with many weight machines and free weights. There are trainers available for one on one lessons and a small store available to supply most work out needs. The biggest pitfalls are common ones of busy gyms. The free weights are scattered all over the place because people do not re-rack the weight or they put them where ever is convenient instead of their right spot. Also paper towels run out frequently to wipe down equipment. And the most obvious problem is that it becomes extremely crowded after people start getting off work. Overall not a bad gym but nothing I would be amazed over.

Name: C**** C*******
Date: 2019-04-10 20:02:45
Rating: 2
Comment: I came to this location because I was in the area. It perplexes my mind that folks who come here to workout, are TOO LAZY to re-rack their weights. It’s not a difficult task! I’ve never seen free weights scattered all over a gym like this. It’s disappointing to know adults are incapable of picking up after themselves.

Name: L**** G****
Date: 2019-03-19 23:06:14
Rating: 4
Comment: Aside being broken in my locker and robbed, this place is quite impressive. My favorite one so far. I work in downtown and the 24 hr fitness there sucks. But the one in Imperial is huge, has more equipment and the staff is wonderful.

Name: M****** W*********
Date: 2019-03-09 02:24:32
Rating: 1
Comment: This location is extremely broke down and is due for a mjor upgrade. It is not kept up well at all. Dirty and broke down old bench mats. Dumbells are never reracked. Overall not a good look for 24 hour fitness.

Name: D*** K****
Date: 2019-02-22 02:28:37
Rating: 2
Comment: Ive been to a lot of 24 Hour Fitness locations. This is a great one to go to if you enjoy re-racking everyone elses weights. 👎

Name: F******** M****
Date: 2019-01-24 02:40:51
Rating: 1
Comment: Yesterday was my first day there, finishing training around 12:20am no one at the desk; I wanted to turn in my basketball to get my Drivers License and waited 20 minutes and still no one showed up. People were entering the the gym not signing in like if it was free. Since no one showed up I had to find my Get My Drivers License myself....... dont ask how!The Bad thing is that I signed in for a Year; Big mistake.

Name: L*** C**********
Date: 2019-01-15 14:58:36
Rating: 4
Comment: Had a great experience. Probably the best 24Hour so cal facility Ive been to, which by the looks of the other reviews is scary. The only thing that was offputting was no staff to be found when I arrived at 5:00ish AM. I mean I will be honest and log in at the front, but I did see a few other members check-in in their own way... Nice showers and plenty of parking. Good equipment and I cant wait to try the classes.

Name: h***** a****
Date: 2018-12-28 22:33:02
Rating: 1
Comment: Clean gym but the people who use this gym have zero gym etiquette. The dumbbells and free weights are never racked, people use multiple pieces of equipment no matter how busy the gym is, and half the people are instagramming themselves. Literally saw a guy take his shirt off and start flexing in the mirror today. It’s close by my house so I come to workout every so often for the convenience but I instantly get reminded why I drive to the Point Loma 24 hour instead to workout.

Name: S****** J** J****
Date: 2018-12-11 08:48:19
Rating: 1
Comment: What the hell is going on at this gym?? Ive been there 5 times (AT NIGHT) to use the the hot tub and sauna to cut weight as I am a professional jiu jitsu competitor, and every time I go there there are a number of what looks to be ex convicts hovering in or around the sauna and pool area. Is there a half way house that gives its residents free memberships? Today two people almost fought in the sauna. And theres always what looks to be gang members all over this place. The management needs to vet people a little bit more in this place. Its gross. Dirty in the restroom and pool and hot tub area. The locker rooms are disgusting. Wow, Im shocked. Truly about 50% of the patrons ruin the experience for the other 50%. STAY AWAY FROM THIS PLACE AT NIGHT. Or period!!! Its a joke!!!

Name: J**** H********
Date: 2018-11-26 21:05:20
Rating: 5
Comment: If youre interested in swimming classes Sonia has Aqua Classes on Monday, Wednesday, and Fridays from 12:15pm to 1:15pm. These classes are included with your gym membership. Come give the classes a try and feel great afterwards!!!

Name: B****** R******
Date: 2018-11-06 07:15:21
Rating: 1
Comment: Staff, are the problem here at night, no one does anything always dirty always packed. The staff that work out here are worst slamming weights on purpose screaming when lifting. Short skinny guy and tall pale guy thats you gym douchebags.

Name: B* M*******
Date: 2018-09-14 16:58:27
Rating: 2
Comment: Came here with a 3-day pass as I was finally considering getting a gym membership here. The pool area is great and the location is very nice however some of fitness class instructors need a lesson on how to speak to people.The aqua class instructor Sonia was very condescending to an older gentleman of Asian descent. She asked the gentleman to wait until her class was over and to remove his feet from the pool steps but it was very clear the man didnt understand English. Her tone of voice was very rude, she spoke to this man like he was a child. She then proceeded to call him a nasty person for not understanding. The whole pool area watched her berate this man until another patron stepped in to translate.Speaking with another patron revealed that Sonia is often like this so they avoid her. Her behavior absolutely destroyed the vibe of the area. I was very disappointed that someone who lives here in southern California, especially a Latina woman, would be so nasty to person for not understanding English.However the other staff members especially at the front were great. Its a shame all their hard work gets overshadowed by such behavior.

Name: J****
Date: 2018-08-20 14:52:42
Rating: 1
Comment: This place is a mess.The staff is nice but this gym definitely needs work, its always dirty, always a few machines broken.its the gym, I get it, whats a little dirt... But the dumbbells are EVERYWHERE, so its rare to find a set of two of the same weights together.Definitely need a better system to keep stuff organized.

Name: c******** S****
Date: 2018-08-08 18:52:38
Rating: 3
Comment: Its interesting that people speak about a dirty facility and dont realize they contribute to the thing they loathe. No street shoes or workout shoes in the steam and sauna. No fragrant items in the steam and sauna. Take a shower (not a rinse) when using any spa facilities (sauna, steam, swimming, jacuzzi are spa facilities) after and not during your workout. Headphone are so you can hear your music, not everybody else wants hear your music. Heck some of us truly want quiet. Shut up in the steam and sauna. These things piss people off and they expect personnel to babysit you numnuts. Thats not how it should be. Each of you need to step up and do the right thing(and you know that). The change begins with YOU....

Name: T** B H*
Date: 2018-08-07 04:30:45
Rating: 2
Comment: Legit one of the dirtiest gyms I have ever been too. Also nothing worse than trying to be hassled by a “trainer” trying to sell you a membership. As sleazy as a low budget car dealership. Don’t go to this dirty gym there has to be better alternatives around here. One of the stars I gave is because of the exterior of the building.

Name: J** C*******
Date: 2018-08-01 00:18:15
Rating: 5
Comment: Ive been a member of 24 Hour Fitness for 20 years. I can always get my workout in at any of their many clubs located just about everywhere I go. And you cant beat the cost!

Name: A*** M*****
Date: 2018-07-24 23:55:45
Rating: 2
Comment: Always busy and always dirty. The only decent time to go and do your workout is at one in the morning. The day staff does not care at all. They are always talking to each other or flirting with one another. The trainers however do their job well. At night the place is a mess. The most filthiest gym ever. Plates and tissues lying everywhere, bottles and other trash, leaks constantly coming from the roof you name it this gym has it. Don’t come here save yourself some headache.

Name: N***** A******
Date: 2018-07-09 15:45:42
Rating: 1
Comment: Received a three day pass on their website. I have not been a member for over 6 years, the pass says can not been a member in the last 6 months, the staff would not let me use the three day pass without putting money down because I had a membership over six years ago. How is putting money down to work out a free pass? All I asked for was to let me use the 3 day pass before setting up a monthly membership and 24 hour fitness staff refuse.

Name: J***** B*****
Date: 2018-06-18 06:36:47
Rating: 3
Comment: I go downtown Chula Vista, mission Valley, Miramar, college Grove, bonita and other 24 hour fitness. And none of them have a locker room as bad as this gym. No toilit paper, no shower head, you have to bring in plyers when the shower nozzels are missing. The rest of the gym beautiful.

Name: M****** S******
Date: 2018-06-08 13:18:39
Rating: 4
Comment: The showers could use more frequent checks for soap and the faucet water pressure is low making it difficult to shave. Decent amount of space but sometimes can be packed when I go in around 3pm.

Name: M*** A****
Date: 2018-05-25 03:27:52
Rating: 3
Comment: I would give it a 5 star but is just sad to walk in somewhere like the child’s daycare and you don’t feel welcome. It’s like..”another one🙄”. Wish this particular person (women) was more approachable. We go to a gym for many reasons..and one main reason is to have peace of mind n not be treated in a rude way.

Name: T* F**
Date: 2018-05-11 18:26:25
Rating: 1
Comment: This place is the filthiest 24 Hour fitness center in the whole San Diego county.The men’s toilet, shower and locker are dirty and filthy.The drain is clogged up.I complained to the manager several times but NO changes have been done.It also reflect to the kind of people that comes to this place.#filthyplace.

Name: C******* M******
Date: 2018-05-10 16:31:07
Rating: 5
Comment: I go mainly for the pool. The aquatic classes for seniors is fantastic and I highly recommend it! Staff is great, friendly and helpful!

Name: L**** B*****
Date: 2018-04-07 13:50:58
Rating: 5
Comment: Plenty of workout equipment. There are also plenty of cardio machines. Its never really too crowded so you can actually utilize all the types of equipment. Great gym and they have vfey friendly staff members.

Name: D**** W****** (***************
Date: 2018-03-17 03:03:39
Rating: 5
Comment: Great gym. Lots of equipment but usually packed so a little tricky at times trying to get the right machine or weights. The staff is really helpful and encouraging. All in all very satisfied.

Name: J****** F******
Date: 2018-03-14 18:26:27
Rating: 1
Comment: Im literally on the third treadmill that barely works. The first one seemed to not even work, the secons treadmill seemed to be powered on just not functioning. I feel like this placw is extremely unsecure and not up to date with maintenance. Stay away from here.

Name: J*** L******
Date: 2018-03-01 18:28:04
Rating: 3
Comment: Wish there were more bench presses. Lockers are seldom clean. Feels like a quick-n-go gym not fitness center.

Name: E******* G****
Date: 2018-01-23 02:59:39
Rating: 4
Comment: Very nice gym. Way better than the other closest ones. Everybody complaining about old weights never worked out on rusty dusty benches in backyards. Staff is always cool. Does get crowded between 6 and 9

Name: C***
Date: 2018-01-12 03:58:19
Rating: 5
Comment: Spacious womens locker room. Upstairs weights, Group X room, basketball court. Downstairs cardio machines. Parking all around the building. The showers are clean, modeled like those at 24 hr on Balboa ave.

Name: P*** M***
Date: 2018-01-02 20:55:15
Rating: 5
Comment: Staff is always friendly, gym is clean, just try to avoid peak hours.

Name: A*** J*****
Date: 2017-12-03 17:40:07
Rating: 1
Comment: Hello everyone, be aware and careful this club robbed me off,?first they are not telling you anything about charges, later they will continually charge you for the membership, you will be not able to cancel your membership even when it gets to comple😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡🙅🏻‍♂️🙅🏻‍♂️🙅🏻‍♂️🙅🏻‍♂️🙅🏻‍♂️🙅🏻‍♂️🙅🏻‍♂️🙅🏻‍♂️🙅🏻‍♂️🙅🏻‍♂️👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Name: L M
Date: 2017-11-14 23:55:41
Rating: 1
Comment: Had to edit after a week. Anyone heard of a gym asking for an id to sign out 5 lb wheights or bar clamps? Well I just did. So stupid. New on the outside. Old, outdated, dirty on the inside. Machines are ripped and falling apart. Closest gym to my house about the only reason I come.

Name: L***** F
Date: 2017-11-03 20:34:28
Rating: 4
Comment: Love the staff here and I have been working with Wayne for almost a year training. Good people and super convienient, minus super busy times in the afternoons.

Name: M*** S*********
Date: 2017-10-18 02:58:42
Rating: 2
Comment: Less than clean and crowded at 8pm weights are scattered all over you have to hunt down dumbbells. Staff is friendly and helpful.

Name: n******** M*****
Date: 2017-10-12 21:31:12
Rating: 1
Comment: Be aware, wasnt told about charges for my membership now its been almost month checking in wasnt aware of any charges was done not pleased about this at all to an i just got connected today ..But overall gym i love

Name: M****** L***
Date: 2017-09-25 16:55:58
Rating: 5
Comment: This location is my go to gym and is always clean. Staff is very attentive.

Name: M**** B*********
Date: 2017-08-07 04:38:58
Rating: 4
Comment: This gym is clean and friendly staff. It can get crowded. If you go during peak times beware. Unless your just going for the eye candy.

Name: R***** H*******
Date: 2017-07-29 14:51:38
Rating: 3
Comment: Ive been coming to this gym for years it has a vast assortment of equipment, but the bathrooms are always filthy, Especially the showers

Name: J***** S*
Date: 2017-07-24 20:41:03
Rating: 2
Comment: The only thing good about this place was how clean it was and the staff, the other people working out werent very pleasant to be around.

Name: T**** S*
Date: 2017-07-04 15:05:14
Rating: 4
Comment: One of the better sport 24 hour fitnesses. Has a basketball court and Olympic lifting area with bumper plates. The general free weight area is a bit small though.

Name: J**** B******
Date: 2017-06-29 00:38:25
Rating: 3
Comment: Steam room never works!!! Its so annoying! After a work out I hit the steam room but it never works properly! Besides that the equipment is awesome and so is the staff!

Name: S**** B*****
Date: 2017-06-03 17:49:08
Rating: 2
Comment: Some staff members are nice others like Meredith are super rude and not very friendly at all. She was very rude and had an attitude. Customer focus should be a priority as well as gym cleanliness but at this particular facility it is not.

Name: D**** S****
Date: 2017-05-30 16:54:03
Rating: 3
Comment: Even though the place as newer machines and equipment the vibe is just OK. Its not a big big center like the one in college grove where everybody goes. Although to their credit at least one of the treadmill machines are open when I do show up. Not too many Gawkers eyeballing you when youre on the stair-master.

Name: M**** P*****
Date: 2017-05-29 04:53:35
Rating: 4
Comment: Fairly new gym. At peak times, theres a bit of a wait to get on weight machines and treadmills, but usually plenty of free elliptical machines. Plan your time accordingly.

Name: H A
Date: 2017-04-11 18:14:39
Rating: 2
Comment: EDIT(I posted up more pictures of this filthy place)Been coming here on and off since they opened. They need to start cleaning the restrooms and lockers more, 2-3 nights out of the 7 theres no soap in the dispenser for the showers, basketball courts floor is always slippery due to dust and we as the players sometimes have to sweep it ourselves. When Ive told staff that certain machine isnt working properly as in something feels loose,mechanical, it never or hardly ever gets fixed. 30$ a month on average for everyone and they dont even have good basketballs, seems like rugby balls with lumps on em all oval shaped. Didnt have that problem with the super sports gym up in balboa though, learn from them staff and management.One more thing. I find it funny that over the summer heat up at the courts the ac is sometimes off and feels like were playing basketball inside the sauna. Ive brought it up once, they came to check it out and they had no idea how to turn on the air. Will probably start driving a little further to the super sports gym or change gyms altogrther.

Name: S****** H
Date: 2017-04-09 15:06:25
Rating: 3
Comment: This one is okay - can get crowded at rush hours, but equipment is usually working. Cleanliness is fine.

Name: C*** D***
Date: 2017-04-01 20:47:48
Rating: 3
Comment: The free weight area is outdated its dirty the only reason I go here is the swimming pool if only planet fitness had a pool I had membership there before n honestly its a better gym everything at planet fitness is new

Name: A*** D*** U*****
Date: 2017-03-28 16:37:24
Rating: 1
Comment: I was a member here from 2010 to 2013. It was okay back then. Today (3/28/2017), I just went int to see what membership options they had available and a conceited blonde woman employee who did not know anything about my actual income tried to pressure me into locking in to their limited time special offer--which I remember they had back in late 2015--for just $10, all the while she made several remarks where she assumed that I was of low income. Just because you are Aryan looking and work in an impoverished neighborhood that does not mean that everyone who stops by has money issues. I told her money was not an issue but she continued pushing that sales angle: that I would save so much money by locking in right away. She was condescending and her tone grew progressively rude. In the end I told her that Id rather just hold on and come back at a later time. Her tounge-and-cheek response: so, you come to a gym and you dont sign up? Have a nice day.Yeah... way to treat consumers with dignity....

Name: D**** C*****
Date: 2017-03-05 18:14:32
Rating: 2
Comment: Every sigle spin bike is in the back of the group class room. Sign on the door says do not interrupt group classes to ride the bikes. Classes held at pretty much all the peak times. Just move 5 spin bikes outsidde the classroom, problem solved.Otherwise clean and staff friendly👍

Name: P**** T*** S
Date: 2017-02-14 16:30:24
Rating: 2
Comment: The club is nice and spacious, but really dusty and not well kept. There were more staff at the front desk hanging out then actually working. When I asked a simple question I got a sarcastic remark instead of assistance. NOT a good representation of how 24 hour fitness usually is

Name: C***** V******
Date: 2017-02-12 19:24:46
Rating: 3
Comment: This gym is either 1 or 4 stars, it really depends on WHEN you come.Pros: The equipment itself is a little old, but youll find everything you need to hit all your muscle groups. The cardio room has lots of machines. Usually some will be kind of broken, not to the point of not working, but where theyll make some loud clanging noise. But otherwise youll usually get a cardio machine. The staff here is friendly and isnt pushy. Ive also seen some pretty good deals on the protein which rival even online discount prices. Its right off the freeway and theres usually plenty of parking. Ive never heard of anyone getting their cars broken into or anything like that so Im guessing this place is pretty safe.Cons: Never EVER come to this gym between 4pm-10pm M-F, unless you dont value your sanity. The weight room is so congested that you will be 2-3 groups deep in line for not one, but several of the same bench or machine. Yep, thats about a 10 minute weight per machine or bench IF YOURE LUCKY and one of the aforementioned groups arent hanging all over their cell phones. You can tell you made it at peak time when everyone hangs out by the rail overlooking the cardio room, that is, until the guy doing the farmers walk along that aisle makes everyone scatter. Then everyone just goes to where youre at and hang right next to your range-of-motion for your exercise. /facepalm They used to have a variety of things on the TV but now they put half of them on a repeating 5-minute 24 Hr fitness commercial, and the other half on sports (apparently if youre in the gym youre only allowed to like and watch sports) except for one lonely tv in the corner thats on the news.Note: Rules are never enforced here. So youll get the usual people throwing weights around, never racking them, yelling and grunting, not wiping down their machines or benches, walking around in sandals and carrying huge bags into the weight room and court, etc. This works to your advantage if you forgot your towel; that rule is never enforced either.Pro tip: Come late at night. Its 24 hr, thats what you pay for. Late at night you get ALL the equipment to yourself (well, there are like 10 or 12 people but compared to a couple thousand during peak times, its great). They finally manage to clean the bathrooms late at night, so they dont smell like sweat and urine as usual, and the weights are racked and easy to find.

Name: R*** G******
Date: 2017-01-14 18:12:51
Rating: 3
Comment: Good spot be gets very busy at times. Very clean and exercise machines are in good shape.

Name: M***** B******
Date: 2017-01-14 05:43:26
Rating: 4
Comment: Before I enrolled I looked up online for reviews for this particular gym and many others and I found out its one of the few with free weights such as bench press (incline, decline, flat), dumbels ranging from 5 lbs. To maybe 100lbs (havent got that strong yet). and multiple squat racks. Its a little bit expensive but its worth it if you go most of the week. Ive heard they got a swimming pool. They have cardio equipment for you to make all kinds of gains :)Equipment might be old but its good enough to finish your workout. Sometimes machines brake but there are plenty Olympic bars and dumbells to improvise and finish your work out.This place is great.....if you avoid peak hours. I love going there early mornings. Its empty, clean, and most of the equipment is where its supposed to be. The parking lot is huge and staff seems friendly.The only negative side is that the restrooms are nasty, and sometimes pretty unpleasant to walk in.

Name: P*** C
Date: 2016-12-13 06:37:39
Rating: 2
Comment: Ive been working out at 24 Hour Fitness approximately 15 years and this is the dirtiest of all of the gyms. The maintenance is never good in general but at this gym its beyond all imagination when will the machine be repaired? About putting some day on the sign. Homeless man are doing laundry in the shower and wasting tons of water you go to take a shower at 6:30 in the evening and every single shower is taken up also several times every single shower which each has two soap dispensers is completely empty or has been broken in the bottle or plastic bag inside has been removed its ridiculous when you have to get soap at the sink and soap yourself up and then walk back to the shower to wash it off. Reason I keep going is because its the closest gym to where I live its like 2 miles away or something. On a positive note theres good energy and I like the layout that theres an upstairs and downstairs. When I get a chance and if I remember Ill take pictures of the locker room and some of the filth and post it so you can see for yourself oh and one last thing homeless guys are I dont know who leave locks on the lockers sometimes at 12 at night theres over 60 Lockers in the mens bathroom with locks on them theres not even near that number working out at the gym generally the staff turns a blind eye to all of this stuff and I guess a couple of months back and I entered the womens bathroom around 12 at night and attempted to rape her in the shower she fought him off thank God but they were unable to catch or even identify him which to me is ridiculous. Fortunately there are more gyms opening up all the time and if you dont need multiple occasions then I highly recommend them.

Name: S******* P*****
Date: 2016-11-08 01:51:49
Rating: 5
Comment: This 24 hour fitness is a pleasant place to work out. Large selection of machines, has a swimming pool, sauna, etc. The staff is polite and attentive to your needs. 6 months later and 30 pounds down with the assistance of a personal trainer! I couldnt be happier!

Name: r****
Date: 2016-09-27 23:51:10
Rating: 1
Comment: Horrible, if you go hit a gym you wanna go in, do your thing, & leave satisfied. Nobody needs anybody buggin about how to do a certain workout or not. Im always open ears but if I respectfully say no than leave it. Dont need you on my neck critiquing. ESPECIALLY raising your voice & swearing from the VERY OWN STAFF! They really had more coming & gaining up! Like who are you!!? Same exact thing happened to a friend! Having to go through this aint cool. Wouldnt recommend to anyone.

Name: D**** L***
Date: 2016-08-19 02:34:07
Rating: 4
Comment: I like this gym alot but like most negative reviews I have to agree about the staff being very lame attitude wise, however I dont go to the gym for the staff members, I go to get a workout in so dont let that bother you, this gym IS awesome.

Name: A***** B*****
Date: 2016-08-05 15:57:56
Rating: 5
Comment: This gym is OK. Opens 24 hours and some 24 hours dont have that. They clean the equipment every day. Dont believe all the bad reviews, they just want to tell how high standards they are but youll see them coming here. I love this gym and easy access to everything. Home Depot, 99 cents store and SDCE. Nothing to complain about. Go check it out so you will laugh about the hypocrites who just love to complaint.

Name: R****** G*****
Date: 2016-03-10 06:12:19
Rating: 1
Comment: A went in asking for prices and a chance to see their facility. They said to wait 10 min, and they left me hanging twice as long. No gym is worth that wait. **** them.

Name: w****** g*****
Date: 2016-01-29 01:27:48
Rating: 1
Comment: INCOMPETENT. MANAGEMENT!!!!! I had my phone and wallet stolen once at the gym. The people at the desk just looked at me like I was causing them problems instead of helping. I asked them to review the camera footage. They said they couldnt because there is no management. They said come back tomorrow. I came back the next day and there was still no management. Another time I came in. Went in the sauna for 10 minutes. Came back and my stuff was gone. Management cut my lock and took my stuff. They said it was there overnight when I just came in 10 minutes ago. I got my stuff back but they wouldnt replace my lock. HORRIBLE customer service.

Name: d**** h******
Date: 2016-01-04 23:21:29
Rating: 2
Comment: The staff is disrespectful including the managers, have a lot of useless machines and not basic ones that work (example no real leg press), close earlier then advertised and dont honor their advertisements. The trainers like that Matko guy thinks you have to get out of their way when they train clients. Wait do you not pay for every month? Ignore the guy in front of the store in a 24 hour fitness uniform holding a sign that says family members get added on your account for free. Becuase when you try and add another member, they will say the guy holding the sale sign outside made a mistake. For two weeks they will mention on a holiday they close at 6pm. Then the manager will close the gym at 1pm and make up some BS reason. If you dont like being looked down too, dont go here.

Name: D*** S*******
Date: 2015-11-23 00:01:30
Rating: 1
Comment: Ghetto! The staff sucks! They hate their job. This is by far the worst 24hr fitness ever. They continue to make me see receptionist every time I sign in regardless that I make cash payment every month and am caught up and current on my membership. They lack communication and customer service skills of any kind. If u like ghetto go here. It is filthy, crowded, machines are not maintained and usually broken, and I dont even use the restroom here as it is again a very filthy place. What makes the experience horrible more than anything is the attitudes of the workers. I guess its time to look for a new gym. Dont waste your hard earned money or precious life here at this gym.

Name: l*** P******
Date: 2015-08-02 20:19:18
Rating: 2
Comment: It was good when i came in last year but it started to get bad when i decided to pay for this year. It got so bad i wish i can cancel the contract but i already paid for the whole year becouse of the showers got way to messy and they took off the machine that dries off the clothes in the mens bathroom so i have to get back home with a bag filled with wet clothes after going swiming

Name: R***
Date: 2015-07-09 05:33:23
Rating: 1
Comment: This is probably the worst 24 hour fitness I have been to since being in California. The place is filthy, unorganized, and very crowded. Machines are very worn and so are the benches. Highly recommending any gym goer to stay far away from this particular location.

Name: S*** C*****
Date: 2015-01-20 22:08:55
Rating: 1
Comment: Customer service is very poor. Manger Alex is a low life tryna to hustle you comes at us with a strong and almost threatening attitude . Talkin to a friend and I like we are stupid if you get a 3 day trial thats free dont try to say theres a 20$ one time fee followed by saying membership a month is 120.00$!!!I have been a member for 3 years and only paid no more then $35.00 a month. Canceled my membership just now after 3 years because of bad customer service online and in this branch location. Equpiment is new wieghts are in good conition I rate there gym 4 stars for equpipment, pool & sauna. Can be very crowded during the ruch hours but this is expected but 1 star for customer service coming from a manger.

Name: B**** �************ P*******
Date: 2014-09-03 13:24:55
Rating: 4
Comment: The parking lot is big, there are several cardio machines, and you can get in a really great workout ; lifting weights, in the pool, on the basketball court, or during an exercise class. The womens locker room is one of the nicest and cleanest Ive seen {the mens might be also, but Ive never been in there}. The cardio machines were new in 2011, but since then they click and clack all the time. This location is big, and I like it.

Name: s********
Date: 2014-06-12 02:27:16
Rating: 4
Comment: Very clean and new equipment. nice two stories. free weights and groupx upstairs. I didnt see the pool however

Name: A** W*****
Date: 2014-05-18 15:28:14
Rating: 5
Comment: 24 hr fitness is a great place to exercise. Alot of space and machines, good selection of free weight, swimming pool, and great staff. Awesome environment. Come to see us. Alex Azevedo.

Name: R*** V********
Date: 2014-02-18 03:14:39
Rating: 1
Comment: This is the worst 24 hr fitness I have ever been to. No one racks their weights, they leave them on the floor, or put them in the wrong place. The gym is not maintained very well either. I have not seen anyone wipe down equipment after use. The staff does nothing about it. I would ask the members to leave and not come back if I saw them not racking their weights.

Name: a**** v** d********
Date: 2013-09-05 04:52:02
Rating: 1
Comment: Way way overcrowded upstairs. The layout makes no sense for how big the gym actually is. Lots of wanna be thugs throwing up weights. Its great for people watching and laughing, but if you want to work out and have weights available- go to a different gym.

Name: E**** C******
Date: 2013-08-27 06:16:04
Rating: 5
Comment: Love that this gym has the indoor lap pool. Very clean and very nice girl in the desk front. Great showers by the way.

Name: B***** R*****
Date: 2013-03-09 18:01:16
Rating: 2
Comment: This gym is large and brand new but that staff and the keep up are terrible! It smells disgusting as soon as you walk in the door. My experience has been negative almost every time Ive gone, for example...gum in the drinking fountains (ive seen this at least 4 times) hair ALL over the locker room floors (like a disgusting amount, i doubt they sweep but every 4-5 days) I have seen numerous drug deals go on, in front of my face while Im working out, like seriously?!!! The group fitness room speakers are blown so you cant even hear what the music is because its so distorted. This gym is very crowded, usually you have to wait in line for machines. Its a shame that this gym is like this, because its brand new and could have good potential but with the staff that they have...it wont be nice for too long.

Name: G*** G***
Date: 2013-03-02 22:50:58
Rating: 2
Comment: Very rude people especially front desk attenders... they really look they hate their job...a shame since it is a big gym. Also wont be bad if the ventilate or deodorize the place a little more :/

Name: M***** L***
Date: 2013-01-08 06:47:57
Rating: 2
Comment: It was a very bad experience i wanted to join but the staff made me feel very bad specially amanda she has a very bad actitude i asked for a tour they said that a need it to enroll first to see the gym they need to improve the way to treat customers i will never enroll there.

Name: A***** R*** (***
Date: 2011-02-24 07:56:44
Rating: 3
Comment: Super Crowded.......I mostly go to workout at this 24hr gym on the weekends, but if you want to work out at this gym during the week right after rush hour.......forget about it. The cardio room is is nice, but theres a limited number of machines, which you would always to wait for one, but other than that its nice and clean.

24 Hour Fitness

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