24 Hour Fitness

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Name: J**** C
Date: 2024-05-24 21:37:08
Rating: 2
Comment: Busy gym, lots of old equipment and it takes forever for them to fix anything. They do have a parking lot but very limited parking. Park at your own risk at night, Ive seen lots of broken glass and people complaining their car had been broken into. Closes early at 10pm. Now swimming classes are offered for kids so parking lot gets packed at those hours. The wifi NEVER works and since the gym is technically underground, cell service is shotty.Update: wifi upgraded so works majority of the time. The parking is now monitored by security sometimes but its so dirty, people always dumping their trash in the parking lot. The gym is still pretty busy most hours but they just expanded their hours. I was assaulted in the locker room so be careful.

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Name: L*** R**
Date: 2024-05-18 18:30:10
Rating: 1
Comment: I really wanted this place to work, and I think if you dont use the showers, locker room, or pool, youd be totally fine here. But the broken showers, cloudy pool, moldy ceiling, and dirty locker room really turned me off. Now I have to spend 3x as much to go somewhere else, Im bummed.

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Name: S**** W*****
Date: 2024-05-16 01:14:59
Rating: 1
Comment: Every time I come here what I look forward to the most is using the elliptical machine. I recently joined this gym after previously having memberships at planet fitness.Every single time I come into 24 hour fitness I try out many ellipticals before finding one that works. Most of the time the very few working ones at taken during my workout.It’s wild to me that I pay much more for this membership than at planet fines for less working equipment.

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Name: l******* M****
Date: 2024-05-15 01:21:50
Rating: 2
Comment: *uodated review* They have not made any changes yet the reply to multiple reviews, those sound automatic. Still dirty, still half the cardio equipment broken, weights all over the place. People hogging the machines by being on their phone and they should have someone watching that and tell them get off if not using it. Also they put up signs in the women locker room to not shave yet women are still shaving and leaving pubic hair all around. They should have an attendant in there at all times and constantly clean it and make sure no one is shaving by watching the shower area to see if anyone is throwing the hair and when they come out, talk to them, if they do, revoke their membership.Old reviewMy opinion, for the price of 24hr charges, not only this one but ALOT ALOT of them needs a complete remodel. It’s very Grundy, dirty especially the bathrooms. A chunk of the cardio equipment doesn’t work, chunk the weights are missing pins. I think for how much 24hr gets in membership, they could fix it up (again a majority gave this issue not just ocean).Another issue is, I get it if you’re doing your workout and need take a break/breather but people are turning this into a hangout spot. Something has to be done about those hogging the machines to chill on their phones.Also I feel if 24hr training prices were more affordable, more people would sign up since I know a lot people who want to train/need it but can’t afford it.

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Name: C****** V* M******
Date: 2024-04-24 17:12:23
Rating: 5
Comment: Love this place!!😎👏🏽 however, beware of the 5pm gang since they take over all the equipment and on top of that you can’t really use the cardio machines. Better to go anytime 4 or 5pm when it is less crowded. There’s also lots free parking lot available but it is walking distance from the K train stop (1 block). The staff is pretty attentive and welcoming and you’ll never miss the coaches training other people which is great to see! If you’re new you’re entitled to a free coach session with any of the coaches there and then decide if you’d want to pay for your training. The ladies locker is always clean and there’s plenty of available lockers but you should bring your own personal lock.

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Name: d****** g*******
Date: 2024-04-17 03:10:27
Rating: 5
Comment: People complain about everything here’s a 5 star review to even out the losers

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Name: Y***** R*******
Date: 2024-04-14 05:06:01
Rating: 1
Comment: This gym is filthy. Staff no where to be found

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Name: R***** N***
Date: 2024-03-20 05:23:53
Rating: 1
Comment: The mens locker room is extremely dirty. In spite of membership having surpassed pre-covid levels, this company is not spending any money on maintenance, repairs and worst of all, they do not pay/hire for people to keep the mens bathroom/locker room clean throughout the day, daily. Unhealthy!

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Name: B** P*****
Date: 2024-03-07 05:18:35
Rating: 3
Comment: They have closed so many locations that the remaining ones are very busy. The equipment is decent though a bit under maintained. The WiFi is intermittent . They recently retiled the locker room so it seems nicer. The inconvenience of this location, and all the convenient locations now closed will play seriously in my decision to renew.

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Name: M****** O*****
Date: 2024-02-06 23:29:39
Rating: 1
Comment: The manager and front desk person are disrespectful I told my family they are all canceled they’re members just because of one person that he is tooo much disrespectful person I think his leg has problem short person I just meet him today 02/06/2024 at 2:30pm I am really sad because I loved 24 hour fitness.

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Name: J****** D* J****
Date: 2024-02-03 21:05:53
Rating: 5
Comment: I recently joined 24, and it has exceeded my expectations. The convenience of being able to work out at any time fits well with my busy schedule. The facility is clean, well-maintained, and the equipment is modern. The staff is friendly and helpful, making the overall experience enjoyable. The variety of classes and workout options cater to all fitness levels. Its a great choice for those looking for flexibility and a well-equipped fitness space.

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Name: C****** R******
Date: 2024-02-02 19:58:38
Rating: 1
Comment: I trained once and I dont train anymore, this gym is abandoned.

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Name: J**** G******
Date: 2024-01-26 20:19:28
Rating: 2
Comment: Like many others on here, saying the same. The gym is gross, about 25%+ of the equipment is broken, over half is worn out and needs replacing, the staff is apathetic, the floor pads are so worn out its dangerous, and free weights are randomly everywhere with obscure units. Giving the second star only cause the guy was not a jerk and pretty nice, but just didnt care to actually leave the desk for any reason, and while the group class was just a waste of time, it was on time and lasted the hour.

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Name: A******** T
Date: 2024-01-16 01:08:57
Rating: 3
Comment: About 50% of treadmills broken, for weeks. This is a chronic issue with many 24hr locations but has gotten worse recently. Many of these have been broken for months.

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Name: F*** M*******
Date: 2024-01-03 18:11:26
Rating: 1
Comment: The most neglected location Ive ever been to. Way too many broken equipment that limits what you can share. You inform them there are no papertowels and an hour later still empty. Ill spend my entire workout without being able to sanitize equipment I use. Only one day use of pool because they rent out to private company giving you very limited use. Ive been a member for many many yrs and dropped it during covid just to come back to this is very disappointing

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Name: M**** N*********
Date: 2023-12-30 00:41:26
Rating: 1
Comment: This is a very gnarly gym. Super old equipment, completely filthy amenities, and it’s clear there are no cleaning crews. I can’t believe this gym is still operating lol

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Name: M****** E*******
Date: 2023-12-20 06:36:42
Rating: 5
Comment: Great customer service from front desk staff Shar/Char. When I needed clarification on when my renewal was, she helped explain that I had a plan that would include 2 guest passes whenever I come into the gym and would maintain my rate from the previous year. Satisfied and renewed my membership.

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Name: S****** C*
Date: 2023-12-14 02:23:34
Rating: 1
Comment: Disgusting gym. Feels like we are living in a 3rd world country.Look at the pictures. Disgusting locker rooms, broken jacuzzi, broken drinking water station. Dirty showers covered in mold with no shower heads and no water pressure.Blows my mind away a manager can’t hire a cleaning team. This place is a dump.

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Name: E***** G********
Date: 2023-11-16 04:40:29
Rating: 2
Comment: Stuff keeps getting broken and it seems your stuff is not safe here.

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Name: D* S**********
Date: 2023-10-18 23:56:59
Rating: 2
Comment: Its Almost as IF they GO OUT Of Their Way to Be DIFFICULT & to Make the Gym as User UNFRIENDLY as Possible👎🏼‼️Ive had property Stolen at other 24 Hour Fitness locations. There is NO🚫Reason to think this location is Any Better than the Others.

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Name: R** T*****
Date: 2023-10-11 23:50:47
Rating: 1
Comment: Trash as-sss gym! Internet/ Wifi NEVER works and this place is also a dead zoneso you can’t even stream any music. Can’t forget about the nasty lockerooms/restrooms

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Name: A* H******
Date: 2023-10-04 17:39:14
Rating: 2
Comment: Nice staff. Old equipment. Its one of the worst locations I have ever seen. Ive been to gyms in the U.S. Germany, Netherlands, and Mexico. This seems to be at the bottom in terms of upkeep, maintenance, and cleanliness.All the meat heads leave their bags on the floor and create tripping hazards. Hardly anyone re-racks, no gym etiquette, and most of the equipment is old and rusty. Some even have exposed sharp edges. Is there even a manager here? Take some pride in your gym.

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Name: C*** L*
Date: 2023-09-30 18:05:14
Rating: 1
Comment: Members are not allowed to use the pool until 2:15pm because the swim club is there.

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Name: A******** M******
Date: 2023-09-23 21:30:23
Rating: 2
Comment: Hours suck. Used to be 24 hours, which made the broken equipment and yuck bathrooms tolerable. Closing at 8pm? Weak.

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Name: S**** M*******
Date: 2023-09-14 16:43:25
Rating: 1
Comment: It’s very clear this place is NOT clean. I just started going to the gym and I caught a really bad case of mono which can last up to months all because some inconsiderate person decided to gym while sick. Please thoroughly sanitize the equipment, as I haven’t seen a single person do it. Not to mention the dumbbells being left everywhere or missing. Wanted to love this gym but it gave me the worst illness of my life.

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Name: N******* M******
Date: 2023-09-01 21:47:51
Rating: 2
Comment: First off, the staff is nice and helpful, it’s relatively clean and it’s in a convenient location. That being said, this place is in deep need.Whoever is the property manager needs to be fired.1. The majority of cardio machines have exposed electrical components or broken displays. Some are just missing a panel here or a button there but one elliptical had all the components removed.2. About a quarter of the weight machines are missing a pin. This isn’t horrible but extremely inconvenient. In addition a good amount of them are missing their weight numbers so it’s just guesswork when lifting.3. The padded floor in the free weight area is torn up in places from over use.There really needs to be some serious work done on this location. I’d be embarrassed if I was the property manager.

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Name: S* H*
Date: 2023-08-20 02:32:40
Rating: 2
Comment: The place is kinda old and dirty. Pros are it has free parking

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Name: L*** L****
Date: 2023-08-16 23:53:24
Rating: 5
Comment: This place is so much better than other 24 hrs I have visited, Thanks for keeping it functional.

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Name: G**** M******
Date: 2023-07-10 18:00:29
Rating: 4
Comment: Love hate relationship with this gym...love the location, parking lot (elevator only starts working at 830am, fyi) friendly staff, bball court (basketballs need an upgrade), hot tub (at least half the time hot tub is not working or under repairs). Shower pressure is kind of a joke. The weights and exercise area and machines are all good though and I really appreciate this location. Wish 24 hour would do some deep investments to their city locations, as they are so heavily used. Would love for them to take advantage of all the vacant commercial spaces to create a new city gym...one where the showers and plumbing all were functional, and us city folk could get the same quality gym as some of the suburban 24 hour fitness

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Name: J**** G****
Date: 2023-05-22 20:19:21
Rating: 4
Comment: Super Friendly, flexible and accommodating staff. Aging gym with most equipment showing a lot of wear and tear. Weights are always mixed up on the racks and scattered all over the gym for the most part. The gym amenities are great with my personal favorites: free parking, steam room, sauna. Not the cleanest gym, but for the price paid it’s a bargain in my opinion.

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Name: D**** C***
Date: 2023-05-20 01:21:35
Rating: 4
Comment: Theres a parking garage. Easy to get in and out. Friendly staff. Its crowded but theres a lot of equipment.

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Name: B****** B********
Date: 2023-05-15 03:24:04
Rating: 1
Comment: I am new to this gym but since the week I have been going there have been 3 showers in the womens locker room that do not turn off. Who knows how long its really been wasting a huge amount of water. I told the people at the front twice and noone seemed to care or know it was happening. It is really irresponsible business practice to waste this much water esepcially in todays environmental climate.

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Name: J***** F*******
Date: 2023-05-08 00:02:39
Rating: 5
Comment: Very good gym, excellent price rates and good equipment!

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Name: j*** v****
Date: 2023-05-07 05:44:03
Rating: 1
Comment: Probably the filthiest gym I’ve ever been to. I walked though to see if I wanted to become a member but the place was so crowded and the air flow was subpar and to make matters worse the locker room was disgustingly filthy. I’m not joining this gym.

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Name: D**** L****
Date: 2023-04-23 19:30:22
Rating: 1
Comment: Needed a place to shower n prob get a workout in, not worth 20 bucks for a day. No not water, 15 min wait for benches, very crowded as well

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Name: J* R****** I**
Date: 2023-04-08 15:28:51
Rating: 1
Comment: Poorly managed, go to literally any other 24. Save yourself some time.

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Name: P****** S*******
Date: 2023-04-04 00:14:38
Rating: 3
Comment: Its cheap and dirty . Wifi will never work . Front desk will give you same reason everyday 😃 . You can find people shaving their bodies in the sink. Its the cheapest and dirtiest way to stay healthy in this area. It is what it is. Atleast I have a gym next to where I live

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Name: M****** L**
Date: 2023-02-23 22:58:24
Rating: 2
Comment: Pros: a decent sized 24 Hour Fitness with free indoor parking.Cons: always packed even at 11pm on a weekday. Weights thrown everywhere, good luck when you need a 25lbs weight. Bad ventilation, you start sweating before even starting your workout. Cleanliness is nonexistent. Oh, and if Wi-Fi or cellular connection is important to you, don’t come here.

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Name: K***** B********
Date: 2023-02-21 01:06:12
Rating: 5
Comment: This gym is great! As a traveler passing through, it was a welcoming place for my marathon training. Luciondo at the front desk was lovely. They have a wide array of cardio equipment, a room full of spin bikes, and tons of strength training equipment. Thank you 24 Hour Fitness!

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Name: s*** w***
Date: 2023-02-10 05:39:37
Rating: 2
Comment: Friendly vibe, but only a few people occupying machines without exercise for over 10 minutes. Good place for checking your phones, i guess

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Name: P J
Date: 2022-12-12 02:39:25
Rating: 1
Comment: Internet is not working in this place and their wifi has an issue often. Staff dont care about it even I asked them. Also so packed with weird people and crowded.

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Name: D***** A*****************
Date: 2022-11-16 16:21:05
Rating: 4
Comment: You can work out without a mask now and it seems that people are still being respectful of keeping a distance thats safe from each other.

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Name: A** b
Date: 2022-11-05 17:43:14
Rating: 1
Comment: Staff are difficult and don’t like seeing you succeed! especially the lady with the fat nose and terribly thin hair

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Name: D***** O******
Date: 2022-10-25 02:21:29
Rating: 1
Comment: What a dump. This place is dirty and disgusting. They have completely given up on repairs and maintenance. The only thing they are good at is collecting your monthly fee.

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Name: S**** L****
Date: 2022-10-25 00:35:08
Rating: 4
Comment: There were many changes in regards to the lay out of the exercise equipment. The floors could use more mopping in various areas around the gym.

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Name: M***** L******
Date: 2022-10-24 19:37:43
Rating: 1
Comment: I had a locker, they broke in and took a towel and azuk shorts

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Name: M*** R*
Date: 2022-09-30 22:09:26
Rating: 3
Comment: Lots of broken treadmills and other cardio machines. Dirty bathrooms as well.

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Name: O*** M****
Date: 2022-09-14 02:12:19
Rating: 1
Comment: One of the younger guys told me “Maybe Planet Fitness is the place for you” when we asked about student rates 😂

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Name: J** Y*
Date: 2022-09-12 03:43:59
Rating: 1
Comment: I’ve been coming to this gym for over 10 years now, and it has gone through many renovations during the past 10 years. It just gets worse and worse over time. I understand 24 hours went through bankruptcy during COVID. However, I think management need to reconsider on properly investing in this location. Most recently, they renovated the check in area. I see money being spent on things like that but not on fixing broken machines or replacing them with new machines? I will say, they did add a grass area, which it is nice.Cardio machines, 3/4 of the treadmill and stair masters don’t work.Cable machines, about 3/4 of them doesn’t work as well.This is one of the busiest 24 hour fitness in San Francisco, yet they can’t spend money on replacing or fixing machines. I just really wish they fix the cardio and cable machines.The only nice thing I can say about this location is that the employees are super nice.

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Name: J*** C********
Date: 2022-08-21 18:26:40
Rating: 2
Comment: 40% of cardio machines are broken at any given point in time. Added one extra star because at least its fairly clean

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Name: M****** M**********
Date: 2022-08-15 00:42:16
Rating: 5
Comment: My favorite part about the sister 24 Hour Fitnesses in the bay is their variety of training machines and equipment that continue to impress! With outstanding tools comes accelerated results both in terms of health, wealth, and the pursuit of happiness. Thank you all faculty especially Ocean Avenue for a fantastic first time in San Francisco’s sister location!

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Name: J*** S*
Date: 2022-08-11 01:58:34
Rating: 2
Comment: This gym has SO many broken cardio machines. It’s nearly every other machine. It’s extremely annoying. Especially since they charge a full membership price. Also they haven’t reverted back to a 24hr gym.

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Name: J*** P******
Date: 2022-08-08 13:07:51
Rating: 3
Comment: It’s clean - the hot tub is under maintenance.I lok. The location because it’s has as basketball court - it’s a small 24 hr but coo!

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Name: D***
Date: 2022-07-30 21:02:20
Rating: 1
Comment: Every weekend I show up there’s another treadmill broken. Over half of them are INOP and have been for over a year now.

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Name: s**** m******
Date: 2022-07-28 14:48:35
Rating: 2
Comment: Maintenance not on the time restrooms, pools, machines

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Name: R****** I********
Date: 2022-07-21 20:09:30
Rating: 2
Comment: My least favorite 24 hour fitness location.

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Name: M***** S
Date: 2022-07-13 03:42:56
Rating: 5
Comment: It was good. I go to the gym every day.

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Name: L**** M*****
Date: 2022-07-12 05:44:31
Rating: 2
Comment: My phone was stolen at 24 hour fitness - Ocean ave San Francisco on Sunday June 19th 22 in the pool area and the gym is refusing to show the video footage. The person responsible said it’s not her problem, not her responsibility, very rude person, not helpful at all.The day that happened they’re all like “we’ll help you, don’t worry, but we don’t have acess right now, the person will be here on Monday” then when I came back things changed, now they know who did it probably, after checking the videos and now they said they won’t help. Watch out when you go there.

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Name: J D
Date: 2022-07-11 15:50:44
Rating: 2
Comment: Trend mills are old and always broken, pool is small and smells like urine, all equipment is really old stuff like 90s old, and showers are just unusable. Whole gym needs a revamp could be a really good gym.

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Name: J**** L*****
Date: 2022-07-06 20:05:35
Rating: 1
Comment: The staff is nice but doesnt make up for how poorly this location operates. Ive seen the same pieces of broken equipment for almost a year that Ive been coming here. Half of the elliptical machines & cable machines are unusable. Not to mention a pool that is not swimmable about half of the time. Not sure why this place is always dealing with staff shortage issues as well. Probably why nothing works.I dont understand how one of the busiest 24-hour locations has half the equipment as some of the other locations. Not to mention the other locations have way nicer equipment and arent as busy.I only come here because its the closest one to my house, but I will be committing to a longer gym commute for a decent experience.

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Name: S***** P****
Date: 2022-06-13 22:54:54
Rating: 3
Comment: Pretty busy and no parking. I just used the pool which was fine in terms of facilities but again busy and chaotic. Everyone seemed nice and helpful.

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Name: S******* T***
Date: 2022-06-11 20:01:49
Rating: 1
Comment: Specific 24 hr fitness is not military friendly. If youre in active duty in the armed forces, they dont entertain the active services program. Go to another 24hr fitness where theyre more informed, or any other gym at all.

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Name: J**** L*****
Date: 2022-03-25 19:51:28
Rating: 1
Comment: They really need to fix their equipment

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Name: l* S*
Date: 2022-03-19 22:50:43
Rating: 4
Comment: I really enjoy the your facility thanks lot !!

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Name: I*** C*****
Date: 2022-02-14 23:37:44
Rating: 1
Comment: Not a safe place. Its the second time Ive been robbed. This time it was my earbuds, wallet, jacket and keys.And they don’t care nothing about this.Canceling my membership.!

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Name: J*** C****
Date: 2021-12-12 18:41:34
Rating: 1
Comment: Everything is broken, run-down. Doesnt seem they care about maintaining their facilities. Clientele is lower class.

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Name: T*** S*******
Date: 2021-12-07 07:40:39
Rating: 2
Comment: Things are always broke or out of order. Not open 24 hours either. Whats up with the name?

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Name: �*** b*** K*** �**
Date: 2021-11-19 14:45:21
Rating: 5
Comment: Honestly for me is the best 24/f in all the bay areas ❤️

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Name: C******
Date: 2021-09-28 02:32:53
Rating: 5
Comment: Large (by SF standards), wide variety of machines and weights, relatively cheap (again, by SF standards)Solid gym especially for the price

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Name: W****** W*****
Date: 2021-09-20 23:06:25
Rating: 4
Comment: UPDATE: Changing my review because theyve improved remarkably. Now a solid gym, respectably clean with all the gym amenities you need and trainers available. They did raise their price to $50 a month but $10 more for exercising somewhere thats not a health hazard is well worth it. Also closes at 9pm now, only 24 hour in name.

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Name: C****** P***
Date: 2021-09-17 00:18:43
Rating: 3
Comment: Good gym when it fully functional. Wiffi is weak in half gym. Reception itself is absent in the other half, all the wet areas especially the hot tube is constantly closed on Random days and time, and some times no notice, yet never ahead notice, with hours of operation. 24hr fitness, yet its only open 5am-9pm. Should be called 16hr fitness, and due to wet area being closed 80% of time of operation hours, the sports gym should be considered just a express gym.

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Name: R** L*****
Date: 2021-08-27 17:15:17
Rating: 3
Comment: Checking in with the app was smooth. I was asked to show proof of vaccination to get in.The gym was CROWDED. Pretty much all of the free weights had people on the benches. The cardio machines had people on almost every single one. There are no barriers between machines. At least everyone was wearing masks. I did notice that some people wore them below their noses though.If I go back, itll probably be during the day whe its less busy.

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Name: R****** I*****
Date: 2021-04-30 04:37:09
Rating: 3
Comment: Wish it would open past 9pm. It gets pretty crowded. Theres still plenty of people around at 8:55pm. Longer hours would accommodate more people and make the experience better for everyone.

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Name: J** S********
Date: 2020-11-22 00:02:28
Rating: 5
Comment: They just installed all new treadmills & life cycles. Currently the Club only allows 50 people per 90 minute workout. The machines are marked so there ia 12 feet separation. At the end of the 90 minutes the machines are sprayed with a disinfectant. Masks are required and I wear plastic gloves. The staff is friendly and helpful.

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Name: D***** R*****
Date: 2020-11-02 02:55:03
Rating: 4
Comment: Gym is ugly but so am me so it ok

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Name: D**** H******
Date: 2020-07-17 19:39:38
Rating: 2
Comment: Breen here for 2years now. Continual asking for cleaning and repair but no on gives a f=k.Globs of greasy cobwebs fall off overhead ducts onto floor.Smells of grease and filth.Machines are old and decrepit..not all but many.

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Name: R***** G***
Date: 2020-02-24 21:46:43
Rating: 1
Comment: Mens shower heads and shower doors need fixing lockers too

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Name: H***** K***
Date: 2020-01-14 02:28:48
Rating: 2
Comment: How hard it is to bolt a bathroom door? Been like this for weeks and none of the bathroom stalls lock for privacy... only 1 is working currently

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Name: D****
Date: 2019-12-22 02:22:41
Rating: 2
Comment: This has to be one of the worst maintained gyms in the city. Equipment is falling apartment, the floor is filthy, the men’s locker rooms are disgusting and several lockers are just broken. Management needs to step up and take better care of its members.

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Name: A**** V*********
Date: 2019-12-21 20:24:43
Rating: 1
Comment: You’ll spend most of your time looking for stray weights and bars. Literally not even enough plates or bars for every rack. Seems like the workers/owners just gave up on the place.

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Name: L***** L***** T****
Date: 2019-12-17 22:08:37
Rating: 1
Comment: DirtyDisrespectful staff and team membersNot good management

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Name: D** D****
Date: 2019-09-25 23:41:31
Rating: 1
Comment: The gym is old! They need to fix the men locker room.

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Name: C**** L**
Date: 2019-09-01 02:28:48
Rating: 1
Comment: In dire need of repairs and updating. To start with staff did not acknowledge me as I entered or exited the facility. Walls had damage in multiple places. Weights all over the place, no staff member working to replace the weights after gym going a$$holes dont put things away. A large portion of weights missing chunks of the rubber protection coating. Someones dirty Tupperware container just sitting on the floor. Drop tile ceiling in need of repair in multiple locations. Machines missing rubber grips and paint. WiFi is spotty and wouldnt let me stream music for more then 15 seconds. To top that all of there is no swimsuit dryer so I had to pack my wet suite home. I will personally not be revisiting the location until they have brought there facility up to snuff.

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Name: G******* T*****
Date: 2019-08-13 21:09:14
Rating: 1
Comment: I didn’t even get a chance to go in, nor did I want to after reading the reviews. There was nowhere to park due to the small garage being full. Not to mention I went during a slow time (11am Tuesday) There was no cell service either so I went to the Ocean Village location instead.

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Name: B****** D*****
Date: 2019-07-23 21:53:41
Rating: 1
Comment: This place is atrocious! Easily the worst 24 Ive ever been to--and Ive been to many all over the country. Much of the equipment is broken or about to break. Free weights are not even close to where they belong so good luck finding the weight you want. And its so hot!! Even when its only 60° outside, its burning up inside. Its completely miserable. Id be pretty embarrassed if I were the club manager.

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Name: Q*** A*
Date: 2019-07-23 06:00:01
Rating: 1
Comment: Caution ! There are a lot thieves be careful !!!

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Name: B****** C*****
Date: 2019-07-16 22:34:28
Rating: 1
Comment: Don’t get a membership here... it’s sucks... pay the extra cash and go to a real gym..

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Name: V***** B
Date: 2019-07-09 01:27:52
Rating: 1
Comment: This ace is a health code violation Filthy gym, equipment is in need of repair, wholes in the ceiling, in the mans lockers room only 3 showers of 8(!) working.

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Name: S** B******
Date: 2019-06-22 10:45:49
Rating: 1
Comment: Not 24 hours....hours are misleading. Gym is dirty. What a waste of money.

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Name: n*********
Date: 2019-06-19 11:07:06
Rating: 1
Comment: False advertising to this location at 3:45am and they are closed daily 2am to 5am! Remove this location from the website or change the name of the business!

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Name: J**** S****
Date: 2019-06-01 07:32:22
Rating: 5
Comment: Lots of variety of machines, fun classes, and they have a steam room and sauna.

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Name: D***** E***** A****
Date: 2019-05-05 17:59:21
Rating: 1
Comment: WARNING: MOLD!I noticed an itch in the back of my throat while working out in the trainer’s area. As I looked up at the large air duct on the ceiling, I noticed a massive infestation of mold growing all around it. I told the assistant manager that there is a serious health hazard here. He said he never noticed it before (hard to miss) and that he’d notify someone tomorrow. He was hesitant to stand underneath the vent himself, but wasn’t stopping 24 hour fitness customers — all of whom breathing heavily from exercise — from continuing their workouts.As an SFUSD teacher, Army Veteran and resident of SF, I love my city and the people in it. For your own health, do not go here until they have remediated the mold. Even then, for those of you who have serious mold sensitivities, asthma or compromised respiratory systems, you should stay away.

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Name: S***** S******
Date: 2019-03-28 07:28:43
Rating: 1
Comment: Do not join this gym what ever you do if you don’t believe me get a pass before you join so I just joined this gym it hasn’t even been two weeks and I’llShare my horrible experience With you guys second time me coming to this gym the showers was out FOR TWO DAYS!!!!! Then the 3rd time steam room was out 4th time jacuzzi And around the 6th or 7th time tonight the showers are out AGAIN YES again I have to drive home with no shower do not join I’m talking to a manager tomorrow and am also calling the corporate Company because this is not at all normal I’n any way and it’s dirty and not to mention the freaking bending Machine Is also out!!!!!!!

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Name: A** R*******
Date: 2019-03-17 23:08:09
Rating: 1
Comment: I usually dont write reviews but this is really the worst gym I have been to ever! Very dirty, bad smells everywhere, most of the showers dont work.

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Name: J*** L******
Date: 2019-03-17 17:11:12
Rating: 2
Comment: Mediocre facility with the advantage of being close and easy to get to. Price is reasonable. Many old and partially broken or malfunctioning cardio machines but weight facilities are good. Cleanliness is mediocre but would benefit from patrons putting trash in receptacles rather than on the floor and returning equipment to racks after use. There is insufficient staff to clean up after lazy patrons.

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Name: F**** K******
Date: 2019-03-10 22:48:00
Rating: 2
Comment: One of the worst 24 Fitnesses. I give 2 stars and not one for the towel service. But besides that. It is hust a horrible horrible gym. Dirty nasty smelly attitude of the staff! Rusted equipment and dirt dirt dirt!Worst of all - where is the knobs for the showers??? I understand one missing but 3 showers without knobs? Are you kidding me. I had a horrible experience and never coming back to this location. Good thing i was there in the area to stop by there once. I just feel obligated to worn other people about this though!Do not go there!

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Name: C**** E********
Date: 2019-02-19 23:08:11
Rating: 1
Comment: To Whom It May Concern,I just cancelled my membership because of this gym. Here are some reasons why and areas of improvement I have observed in the past year and a half. The Wi-Fi is spotty at best. Its something that were paying for and doesnt work. The gym is underground and cell reception doesnt work, which makes it so you cant login to the app, listen to any streaming music services or access any of your gym information. The cleanliness is appalling. The mens locker room smells bad, the faucets are boiling hot or dont work. The air vents dont work and neither does the scale. The equipment is the worst part of the gym. Half of it is broken, not working properly or simply unsafe. It is all very unclean to the point I have skipped an exercise for the lack of sanitation. Cables have snapped on cable weight machines, treadmills are out of service, dumbbells are all out of order, separated, miss matched or simply missing. The state of the equipment is in disarray. You have newer, old and very old equipment all together making it very confusing to a customer base to know what does what. The layout of the equipment has no rhyme or reason, causing customers to walk all over the gym for different amenities. There isn’t a dedicated stretching area for patrons. Last thing I will say is that the staff is either very lazy or nonexistent. I see them either sitting at the front desk not looking up from their phone just letting anyone in or not there entirely. Regarding their attentiveness, I haven’t EVER seen them walking around either putting equipment back, helping someone, cleaning or enforcing rules of any kind. Some good things about the gym are the amount of treadmills and cardio equipment. It is always in high demand at other gyms and I never have trouble getting a machine. The basketball court is very nice and is a very nice amenity to have here in San Francisco.From,A Concerned Customer

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Name: J***** B***
Date: 2019-01-31 23:52:01
Rating: 1
Comment: Just moved to the area so I downloaded a 3 day pass to try the place out. I was asked for my ID and then told only local residents are eligible. Pretty ridiculous that I need to take a trip to the DMV before I can try out a gym. Wont be coming back. Place seemed pretty eh anyway, definitely not worth the membership $ theyre charging.

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Name: j**** s*******
Date: 2018-11-19 04:27:21
Rating: 1
Comment: Machines are ALWAYS broken and never get fixed. Some machines haven’t been repaired since I’ve been here (7 months). The smell is terrible and you feel like your trapped in a sweat room. It’s disgusting! I’ve switched to Crunch recently.

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Name: J**** N*****
Date: 2018-10-20 04:19:10
Rating: 1
Comment: Unfortunately this is one of the cleaner 24 hour fitness in San Francisco, but it’s humid, smells terrible and about 80 degrees when you walk in. It’s dirty, and like a lot of other reviews said, most of the equipment is broken or only partially working. There has been a light on the ceiling, and there aren’t many in here, that has been blinking because it’s almost blown out completely for a month and a half. The cardio equipment handles are mostly broken, Tv screens don’t work, or show like a tv from the 80s when you have to adjust the antenna. Most of the staff don’t care, and I never see staff clean the equipment. About a month ago the hot water was broken and the showers only had cold water. I wish giving a review here would actually get 24 hour fitness to clean this place up.

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Name: M*** S*******
Date: 2018-10-17 22:14:43
Rating: 3
Comment: Im a member. Its fine. Its cheap. It gets the job done. I go during off hours. It gets VERY crowded during peak times.

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Name: M*************
Date: 2018-08-29 19:45:54
Rating: 3
Comment: The facilities are clean and they have plenty of weights and machines to lift, its just that the lack of windows makes me not want to come here again.

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Name: R**** W***
Date: 2018-07-24 23:17:05
Rating: 3
Comment: The peoples gym. Very crowded at peak hours. Ventilation or AC not operated adequate. Faculty being upgraded slowly. Not fancy, but works.

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Name: B***** P*****
Date: 2018-07-14 00:39:54
Rating: 3
Comment: Why cant they brigthen up the place?

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Name: D*******
Date: 2018-06-23 17:07:42
Rating: 1
Comment: Hella rude staff. I tried to get a free 3day pass here and they wouldn’t let me use the pass because I don’t live in SF. I guess I’ll just go to city sports and become a member there...

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Name: D**** C*****
Date: 2018-06-20 00:58:03
Rating: 3
Comment: Dirtiest, busiest 24hr in the city. Walking in it immediately smells like sweat. Very musty due to lack of ventilation.Employees are a mixed bag, some dont care. Some are very motivated and try to make the place a good experience for clients.Overall, Im thankful for it in the neighborhood. They understand the demographic of the neighborhood and know simply that we wouldnt pay any more, despite all of the amenities.

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Name: N***** N*
Date: 2018-06-11 06:33:21
Rating: 1
Comment: Horrible ventilation and place is dirty. Avoid if possible

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Name: J*** T***
Date: 2018-06-04 04:49:04
Rating: 4
Comment: Needs updating and new equipment. Pool is nice and spa when working.

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Name: M****** M*********
Date: 2018-05-29 23:58:32
Rating: 2
Comment: Went for a 3day free pass but they wouldn’t allow me to use it because I didn’t have a San Francisco id yet since I just moved here. They let me come in just for the day which was nice of them but the place was so dirty, free weights were all over the place and couldn’t find matching pairs. The bathroom was disgusting and dirty and the ventilation system doesn’t work well, the whole gym smells of musky sweat. It’s sad because I have yet been to a 24 hour fitness that was actually nice, not even the super sport clubs are clean and have the same issues as their regular clubs.

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Name: B**** W***
Date: 2018-05-21 02:29:07
Rating: 3
Comment: People never put the dumb bells back on the stack.

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Name: J**** S******
Date: 2018-04-14 07:32:27
Rating: 3
Comment: Its good, lots of different equipment. Although the WiFi is terrible to non existent, this is a bit more of a problem because the gym is underground and cell service will also not be possible. Get a new IT guy .

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Name: D***** F**********
Date: 2018-04-11 01:44:05
Rating: 4
Comment: Used to go there a lot before they re-located. OK overall appearance and cleanliness, but never too busy to get bumped off of their elliptical exercisers when you decide to take a 1.5 hour marathon....

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Name: M****** L** D*
Date: 2018-04-05 15:44:32
Rating: 3
Comment: I still got the work done. Crazy busy all the time and what is up with the $2 dollar towel fee. Millbrae 24hr doesnt charge to borrow a towel... smh

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Name: Z*** A*******
Date: 2018-03-11 16:34:25
Rating: 2
Comment: Unfortunately all the bad reviews are very accurate, often very dirty, equipment frequently broken. However the 2 times a machine was broken they had someone come fix it immediately, even at 5 AM. As with all other 24 hour gyms in SF it is very busy so it gets dirty quickly.. often have multiple staff members chilling talking at the sign in desk.. dont know if theyre told to stay there but it would make it a lot nicer to come to if it was cleaned up. Huge problem is customers not racking weights tho. This gym is the worst of all with that. Has what is needed to train, if you are willing to wait your turn

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Name: V******* M***
Date: 2018-03-07 06:05:03
Rating: 5
Comment: I cant express enough the gratitude I have towards this gym. Yes it has its ups and downs but some employees take the extra time out of their way to make you happy. KimThe manager is so great. She helped me exchange my nike jacket when she use to work at the alemany gym. Never did she give me an issue or attitude with store policy stated on the customer receipt. Unlike the new manager at alemany ricky... was completly rude did not or didnt know how to do the exchange for me.Well I brought the merchandise I bought at a different gym to another gym and Kim helped me out. I was so happy I need to let her know I much I apprecited her.I also want to say I love Libby Margarita.Gym instructor. She teaches bodypump and cycling and let me tell you ...she isnt just an instructor but a beauty beast. she will push you to you become it. Like when she says your name because she believes in you and you look in the mirror working extra hard..like I believe in me. Best feeling.. and thats why i love this gym. One more thing thank you to all the cleaning crew keep the house nice and tightytie. People need to learn to respect equipment and clean after themselfs... one downfall thou. .. there was a long period of time where the a.c was broken and the elevator keept breaking... its like and ita bond to happen just not too often.Thats it and all..

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Name: C****** s*** c***
Date: 2018-01-29 00:53:58
Rating: 1
Comment: The bathroom was all rotten, the toilet was rotten, the Machine was rotten, . and now the Bicycle is not allowed to use too . I dont know why I have to Wasting so much money to go there

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Name: L**** F********
Date: 2018-01-17 21:03:03
Rating: 3
Comment: Paper towel issue. Some machines are not balanced

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Name: J
Date: 2018-01-06 13:10:25
Rating: 1
Comment: Place gross. Always dirty and the employees are rude. Come on GM get this fixed bc this place is falling apart.

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Name: V***** L*** O* U*******
Date: 2017-12-12 07:25:56
Rating: 2
Comment: Need more parking spaces, more security, Good customer service, clean

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Name: E**** A*******
Date: 2017-12-05 18:47:50
Rating: 5
Comment: I like it because it has parking everything is good!

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Name: L***** O*****
Date: 2017-11-26 20:27:55
Rating: 2
Comment: This gym was “ok”.How do you run out of paper towels??? You’re a gym! It’s so disgusting and unsanitary! I asked if they had towels and the employee made it seem like I was asking too much. I get these employees may be stressed but this isn’t the customers fault.Be better prepared, check your stock! Come on 24 hour! Probably has so many health violations! It’s sad to see that even a company who’s net worth is more than a billion you can’t even manage one gym location with adequate supplies and professional employees.

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Name: N******* G*********
Date: 2017-11-18 18:56:17
Rating: 1
Comment: Pool down more than up. Hot tub never hot enough when working. Great staff but corporate policy is to spend as little money as possible and it shows.

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Name: R** Y****
Date: 2017-11-14 23:10:27
Rating: 1
Comment: Disgustingly dirty. Elevators always broken and same can be said about the pool or jacuzzi. Management = absent??

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Name: A***
Date: 2017-11-13 04:29:35
Rating: 4
Comment: Good size gym. Only issue I have with this gym is that it seems that half of their treadmills and elliptical machines are always broken!

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Name: J**** F*******
Date: 2017-11-09 20:05:40
Rating: 1
Comment: This place has severe problems. The elevator to the parking garage is broken a lot of the time. Many of the machines are broken. Some technically function but rattle and cluck and click when you use them. There is a hot water pipe onvthe ceiling that runs the length of the facility and drips hot water randomly in several locations including over some machines and the mens urinals. This place is not being kept up.

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Name: V***** L**
Date: 2017-10-27 05:02:22
Rating: 2
Comment: Swimming pool water below 60 or 55 Degrees F, bad elevator service (Always broking), 2 or 3+ broking shower stale in man lock room, bad smell in Stream room at night time, Stream came out only 74 second and other (dont go to Santa Cruz

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Name: L*** K
Date: 2017-10-18 07:20:06
Rating: 3
Comment: It does the job to get the workout done, but since the members constantly make a mess of the place and lack of staff constantly cleaning... The place can be really dirty and nasty at times. The elevator, stairmaster, and treadmills constantly need repair. They are the only gym in the area so a lot of people go here... Just wish it was cleaner.

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Name: T***** T*****
Date: 2017-10-17 23:08:32
Rating: 3
Comment: Locker rooms are not super clean, weight room is always crowded. But the pool area is kept clean.

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Name: R****** G*******
Date: 2017-10-15 01:44:44
Rating: 5
Comment: Go to this gym all the time sometimes gets crowded during peak hrs

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Name: P******* L**
Date: 2017-10-12 01:02:08
Rating: 3
Comment: I go for the location convenience and the classes, which are good. Many of the teachers are excellent.The place however, is run down and worn. Most class hand weights are all gone. The bar weights are worn and rusty. Bars bent, Mats worn. There doesn’t seem much interest in replacing items. Place smells, so glad they leave the entry doors open. Place is not clean.I joined a barre class elsewhere. But go to the 24classes I like.The market st gym is cleaner.

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Name: C****** A******* L***
Date: 2017-10-10 05:18:15
Rating: 4
Comment: Good gym but no cell phone service at all

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Name: J****** L**
Date: 2017-10-04 21:17:23
Rating: 4
Comment: Good gym open until 2 am. Crowded during peak hours

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Name: T***** G****
Date: 2017-09-23 19:36:23
Rating: 2
Comment: If youre a 24 hour fitness member you know what youre getting when you step into any of their locations. The paper towels are usually completely empty and the locker rooms are filthy. This gym is no different. They do have towel service (which you have to pay separately for). As per usual, the free weights are strewn across the gym and you must wait ten minutes for the benchpress to open up. Positives: wifi works well.

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Name: J**** L**
Date: 2017-09-09 05:38:48
Rating: 3
Comment: AC here doesnt seem to work. Its extremely stuffy and humid. People dont like to rack their weight back in this location.

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Name: J*** C
Date: 2017-09-01 21:03:19
Rating: 1
Comment: Half of the Equipment is broken, old equipment there are 8 shower but only 3 work :(

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Name: J****** D***
Date: 2017-08-18 21:57:24
Rating: 2
Comment: War zone or gymnasium? Your guess is as good as mine.

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Name: V*** T***
Date: 2017-08-13 04:32:51
Rating: 1
Comment: This place has so much potential. Too bad the people they hired are lazy and never keep the place in shape. I said lazy because many times they never do anything while paper towel dispensers need replacing, and when you ask for help, you feel like youre asking them an SAT question because they dawdle for so long. Paper towel is always out, trash strewn around, locker room and shower is always dirty, multiple broken showers and lockers in the mens room. I blame both the staff and the clientele who leave things a mess after their visits. I only go here because its close to my house and that it has towel service. That. Is. It. ___

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Name: S**** C*********
Date: 2017-08-13 02:26:34
Rating: 4
Comment: Not too busy and has some attractive people. Lost a star because half the stair machines are always broken.

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Name: R****** R
Date: 2017-08-05 21:20:07
Rating: 3
Comment: Has all I need to lift or do cardio. Very busy throughout the day, especially 5pm and after.

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Name: H**** L**
Date: 2017-07-19 01:55:42
Rating: 4
Comment: Great spot just tends to get crowded at peak times

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Name: H******* P****
Date: 2017-07-16 21:01:11
Rating: 3
Comment: Very crowded and the basketball court is ridiculously placed but at least they have one

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Name: N***** S****
Date: 2017-07-13 06:13:31
Rating: 5
Comment: Good facilities, equipments, swimming pool and wet area.

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Name: j***** l****
Date: 2017-07-10 01:40:24
Rating: 4
Comment: Its extremely crowded during peak hours, but has all the equipments needed for all your body parts and different kinds of fitness training. Also management is quick in fixing broken equipments. Parking was not too bad untill target came and some of the parking spots are allocated only for target customers. Although the maximum wait time for me to get a spot is between 5-7 minutes during peak hours.

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Name: M****** M****
Date: 2017-07-05 18:19:56
Rating: 4
Comment: Great gym, but almost always crowded

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Name: J**** G*****
Date: 2017-07-04 23:48:46
Rating: 2
Comment: Decent gym but disorganized dumbbells section and often broken equipment.

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Name: B***** L****
Date: 2017-07-02 18:57:28
Rating: 3
Comment: Good location but half of the equipment is broken most of the time

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Name: C****** H*****
Date: 2017-06-13 03:36:03
Rating: 1
Comment: Machines didnt work, and the entire time was spent waiting for machines...

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Name: E*** P***
Date: 2017-05-28 16:57:21
Rating: 1
Comment: A staff here seemed to decide to ruin the business. I visited here to check out their facility before signing up monthly membership and this big lady was extremely hostile and not helpful.

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Name: T* L**
Date: 2017-05-12 02:04:29
Rating: 3
Comment: This location is relatively big with lots of machines, but its pretty crowded most of the time and you wind up having to wait. Cant complain too much though as it has everything you need to have a good work out and it has parking!

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Name: t**** r****
Date: 2017-04-16 06:37:13
Rating: 1
Comment: Equipment is old and in disrepair. Overbooked and often times the restrooms are filthy.

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Name: J*** H********
Date: 2017-03-25 22:29:33
Rating: 3
Comment: Lots of weights but clients use them for sitting and watching television.

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Name: Z****** G*****
Date: 2017-03-10 02:11:37
Rating: 5
Comment: Free 3 Day Trial Was Great 👍

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Name: P***** C********
Date: 2017-02-26 19:30:21
Rating: 5
Comment: Space is big with lot of gym equipment, sauna and steam, swimming pool, shower, hairdryer, hot jacuzzi, vending machines, sports clothing shop inside.

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Name: H****** P****
Date: 2017-02-18 22:02:06
Rating: 1
Comment: This place is so gross. It smells like crap and the weights are all over the place and you can never find a matching set.

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Name: J*** B
Date: 2017-02-07 13:47:40
Rating: 5
Comment: Friendly staff, machines open when I need them.

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Name: S***** K******
Date: 2017-01-30 16:56:13
Rating: 2
Comment: One of the worst 24s Ive ever been to. They really need to step it up here.

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Name: A******** R**
Date: 2017-01-28 04:30:29
Rating: 4
Comment: Decent facilities. More services than many other 24hr Fitness locations in the Bay Area. But, terrible parking options.

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Name: H**** L**
Date: 2017-01-13 17:51:45
Rating: 3
Comment: Parking was already bad enough... and then they took away the already limited spaces for 24 and designated them for target... well, people going to 24 started parking at the target spaces anyways...Definitely come during a slow period to avoid trouble with parking and the massive crowd.Gym itself is alright, it gets the job done. Have fun looking dumbells!

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Name: B*** H******
Date: 2016-12-23 23:37:47
Rating: 3
Comment: The gym is OK but could do better on maintenance of equipment and organization of the free weights. It seems as if they get the older equipment from the higher-end gyms. It is fun to watch all the very serious people here though.

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Name: J***** W*
Date: 2016-12-12 16:17:00
Rating: 3
Comment: Always crowded, parking requires a certain skill, equipment is kept nice. Lots of cardio equipment. TRX station, weights goes up to 135 lb dumbbells. 3 squat racks, 2 half court basketball courts, 3 lanes for swimming, 1 Sauna, 1 steam room. Huge yoga room and a dedicated spin room.

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Name: V***** N******
Date: 2016-12-11 21:15:54
Rating: 4
Comment: Nice layout, good hours. Just really busy all the time.

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Name: F******* C***********
Date: 2016-11-22 08:14:37
Rating: 1
Comment: If I could give this place a zero I would this guy at the front desk (Jay A is his name. )gave me attitude to me and my friend who happens to be a member (my first time in this gym 24hour fitness in general) and he was really disrespectful and by that I mean he was cussing and acting so unprofessional. All i really wanted to do is to get in and train my friends. I was hopping to give this gym a chance but honestly dont sign up cause this isnt worth it when u treat your clientele that way. I do recommend CRUNCH so much better.... i would never tell any of my friends to sign up here.... NEVER

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Name: M**
Date: 2016-10-26 13:36:52
Rating: 3
Comment: Its not bad as people describe. I loved the energy of the place and it is a wide open floor. It is feels cleaner and better equipped then Van Ness. I would say just some people there need to respect the place better- Chinese unhesitently swimming the wrong lane in the pool, a dude throwing constently a huge ball on the ground loudly, and two dudes giggling and smacking down weights. Also a gayish dude kept looking at me pool, locker, gym. Maybe there is a lack of management...but there is a basketball court!!!

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Name: M A****** C
Date: 2016-09-01 06:49:24
Rating: 3
Comment: Not the best in the City. It gets a lot of use and it isnt really that clean. Its not dirty. It just doesnt say clean to me. For instance the free weight section gets dusty and the floors need more sweeping. Often machines are out of service.It gets a lot of usage. But it works for me.

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Name: J*** W***
Date: 2016-08-06 17:03:41
Rating: 3
Comment: Neighborhood 24 hr gym though not literally a 24 hr gym. Since renovation bathrooms are cleaner and facilities are cleaner as well. Some new equipment here and there but overall the same 24 as before. Could use more equipment with the popular machines as this places gets too crowded often. Also not a knock on the gym itself but the crowd that comes here dont have the best gym etiquette so expect a hard time finding weights.

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Name: N** N*
Date: 2016-07-12 16:02:20
Rating: 2
Comment: I usually go to the 24 in Daly City since its on the way from work, but Ill sometimes come here since its closer to home.Overall, theyre both pretty awful but in different ways. Daly City is dirtier and feels like an old musty swamp. Ocean is bigger, but its way more crowded and parking is a lot worse. Even on the street, it takes some effort to find a space. After parking my car and getting inside, Im then stuck waiting for everything in the gym. I feel like I spend more time waiting around than actually working out

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Name: c***** W**
Date: 2016-07-07 02:34:57
Rating: 1
Comment: The ladies shower room and restroom is really dirty and terrible, nobody clean up, they have 8 shower rooms but away broken, sometimes only have 5 shower open to people

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Name: A***** C*****
Date: 2016-07-06 14:28:34
Rating: 2
Comment: Great machines, great location.Staff never know what is going on with facility. Gym is always dirty. (During peak hours and non peak hours) Water fountain always broken. Hot water in showers are always inoperable.

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Name: L******** R****
Date: 2016-04-18 10:30:28
Rating: 2
Comment: Bathroom is ok. Better than the potrero locations. Many machines always broke.. the pool is nasty. I caught a ringworm from it.

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Name: M*******
Date: 2016-04-06 15:56:59
Rating: 4
Comment: Friendly service. great for the price - cant complain. Thank you, Ocean 24!

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Name: t***** w*******
Date: 2015-12-22 17:52:39
Rating: 1
Comment: Absolutely filthy! One MRSA outbreak away from a class action lawsuit. A great place for a microbiology field trip. Black mold grows around the ventilation ducts, hot tub is a disturbing shade of green resembling pond water minus the leeches. Showers are constantly leaking at full stream. Razors and soiled bandaids litter the floor of the showers. First thing in the morning and the sauna often has a dreadful smelll indicating no cleaning since the day prior. Two hand dryers that you must wait in line to use until the old asian dude is finished drying is genitals. Letters to managers and corporate office receive no correspondence. Disgraceful to call themselves a health club.

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Name: B*** G****
Date: 2015-10-25 14:32:01
Rating: 1
Comment: This club is really bad. The mens room has 8 showers, but only 5 work. Its been that way for months. I take spin classes and most of the bikes are not working properly. They dont get maintained at all. The mens room is dirty. The hot tub and steam room are closed on many occasions. It takes them days to fix things that are broken. (There was a clock in the spin room that is a needed piece of equipment for participants, that has not been replaced in months, despite repeated requests to replace it. Other pieces of equipment go unfixed for long periods of time. I have used other 24 hour clubs that are in much better shape

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Name: R*** M********
Date: 2015-08-11 17:36:42
Rating: 2
Comment: This place is a bit dilapidated. The dumbells and weights are old and smell like feet, and a fair number of the cable machines are broken. As an added bonus, the handles on all the decline sit-up platforms are broken off, so you can practice maneuvering in and out of them like some kind of confused gymnast. I should also point out that the pool is a joke. They maintain its temperature at a cozy 96.5 degrees, so it feels like you are swimming in stale sweat and urine the entire time (two fluids which Im fairly sure comprise most of the liquid in the pool). They will also kick you out of the pool area to clean it in the middle of the day, around 1:30PM. I peeked back into the area once to see what constituted a cleaning, and saw the janitor hosing nasty pool-deck water INTO the pool. No wonder they dont want you in it while they clean. Apparently mopping technology hasnt trickled its way down the lower-echelon 24s. Also, male members will be delighted to enjoy a locker room that smells like a dark corner in the Tenderloin, which is to say it smells like baked cat piss. When I asked to write a formal complaint, the receptionist handed me a blank piece of printer paper, which is turbo-professional. I bet it was soundly scrutinized by the gyms top executives. Right. I gave this gym two stars instead of one because they have free parking, and working out here makes me really appreciate how much better Super Sports are compared to this tiny cesspool.

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Name: Z****** T*******
Date: 2015-08-01 14:48:59
Rating: 2
Comment: I love 24 hours fitness, and will still love the chain as a whole, but this one is on the 2 star range. First, there is a lack of getting machines fix on a decent time. Second as I have always said why only build 2 stalls? Its annoying. Last, this gym tapes off a big section of the gym for private training only. However, I dont wont to bash them as I do like the 24 hour part of it so its a love hate relationship with the gym.

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Name: J**
Date: 2015-07-10 02:10:06
Rating: 5
Comment: This gym is probably the best one. Newly renovated wet area and locker room with spacious workout area with new machines.

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Name: L*** T****
Date: 2015-06-12 04:58:26
Rating: 5
Comment: I like it. Gym itself is very good. Staff is very friendly, nice and helpful.

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Name: M****** S******* (*****
Date: 2015-05-04 23:37:02
Rating: 1
Comment: Pretty much awful. Dirty, broken equipment, missing plates, dumbbells and machine pins.

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Name: L****** P****
Date: 2015-03-06 23:41:52
Rating: 5
Comment: Love it. The staff are really nice and helpful!!

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Name: I a* Y*** B******
Date: 2014-12-24 16:13:48
Rating: 4
Comment: Well I like it because it is very close to home, there are many machines and as a support to fulfill my goals

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Name: d* s***
Date: 2014-11-23 17:10:42
Rating: 3
Comment: Its the closest location, thats all.mens Lock room is always dirty.crowd tend to be real loud, not very polite.,

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Name: M******** B****
Date: 2014-10-10 01:54:31
Rating: 1
Comment: This gym is below average for SF based 24 hour fitness standards. Based on national standards, this place is a crowded and messy dump. On the plus side; if you workout after 1130PM you can find free cardio equipment without a lineup. I keep going back because its close to me, but thats the only reason.

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Name: R*** P******
Date: 2014-09-26 16:15:53
Rating: 4
Comment: Its a bit small compared to the one in the FIDI, but that means its less busy. A big plus is they have a parking garage which I always find parking in but I tend to go at night.The machines are always mostly working some are broken.I tend to keep to myself and get in and do my workout and get out.The staff while friendly doesnt talk much or try and initiate conversation with me.I come here for the convenience and is overall a decent place.

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Name: J**** A*****
Date: 2014-07-29 03:58:25
Rating: 1
Comment: Positively the MOST disgusting unkept Facility in the entire franchise. Bathrooms in desperate need of repair and more than 1/3 of the equipment is broken.

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Name: J***** J***
Date: 2014-07-04 13:51:13
Rating: 1
Comment: $8 for a towel! The front desk lied that the towel is coming out in every 10 minutes. I just became a member even for super gym. No towel!?!?

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Name: m***** c******
Date: 2014-06-02 06:48:14
Rating: 1
Comment: Wow this place is disgusting. The tiles in the bathroom are coming off. Bathrooms always are extremely dirty. Lockers are in desperate need of repair. Some have nails sticking out of them.

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Name: J******* A******
Date: 2014-05-28 16:51:20
Rating: 3
Comment: Its a gym and gyms have body odor. Its part of life. This gym has everything I need and its big. I love using the TRX suspension bands and using the gym to stretch/ lift dumbbells. This is my go to gym and I wouldnt ask for anymore!

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Name: A*** P********
Date: 2014-05-21 17:01:53
Rating: 1
Comment: Its a dump. Always crowded, weights are never racked. Dirty, smelly. The locker room looks like a prison, the pool is often dirty. This one is close to where I live yet I drive further to get a better experience and avoid this place.

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Name: L** F****
Date: 2014-05-03 00:25:43
Rating: 3
Comment: The gym is dirty, smells awful at peak hours, equipment is often broken, and patrons vandalize the neglected bathroom, but its worth $26.99. Free parking, variety of equipment and classes, great hours, friendly staff, and decently priced personal training.

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Name: S*************
Date: 2013-12-29 17:51:14
Rating: 3
Comment: Good job on the recent remodel. Equipment is often broken though, please keep the machines working, especially the treadmills. They are dangerous when not working properly. I almost seriously injured myself when a treadmill short-circuited.

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Name: W*** K*******
Date: 2013-09-09 23:25:11
Rating: 3
Comment: This is my main gym in San Francisco. Its got parking (even though you have to fight for it!) I will say, the quality of the facilities have only been improving. The ONLY thing they need to take care of are the Locker Rooms and Pool/Sauna area. Those are this places pitfall. Its gross. It would be a Super Sport Caliber gym if those two things were actually upgraded and taken care of. The equipment is mostly new, they have a TRX area and most of the cardio machines are well-kept. The Bball Court is a halfsie, but still seems to be popular. 24 Ocean Ave., youre almost there...

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Name: N*** K
Date: 2013-07-22 19:09:52
Rating: 3
Comment: If you dont want to wait or fight over weights then go late at night like around 10 or 11. A lot less people there around that time. Dont go too late though because the parking lot get washed with water and the ceiling of the gym starts to leak. No joke. Dont bench late at night because that area gets drenched in water every other day. Just like any other 24, it gets crowded, pool is terrible, basketball gym is too small and is never empty. Parking is also a pain. Employees are friendly and they answer if you have questions.

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Name: C**** E****
Date: 2013-04-04 09:14:18
Rating: 2
Comment: Okay, So I have been a member here for over a year and I went to work out today and some lady I never saw before tells me that I dont have an account here and I cant work out even though Ive been paying them every month. Thats the 6th time in a row that Ive had to talk to them in person about my account when I would rather have been working out. Their staff is very ignorant, egotistical, unorganized and overrated and the only reason why Im telling you not to go is because they dont give a dam about their members at all and completely denied my passage because of their screw-up. Parking here is the worst and I can never use the bench press because there is too many people and they are too cheap to buy new machines and weights. I have been an active kickboxer my whole life and they refuse to set up the punching bag even though they have one hiding somewhere not to mention a pool and basketball court. Its big with options and all but if you cant get the basics right like having decent management and compromise work out equipment for a trillion cardio machines; then its not a very good environment to get in shape. I just feel bad and I dont want other people to have to waste their money and deal the same garbage I dealt with. I have been a member of at least 8 different gyms in different states and I honestly feel that 24 hour fitness on Ocean avenue has got to be the absolute worst gym I have ever dealt with. Not to mention it probably wouldnt pass inspection for sanitation, (just step into the locker room) not that the city cares or anything, but all the other posts seem to agree with me on that one.

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Name: E**** S******
Date: 2013-03-22 01:31:19
Rating: 2
Comment: Would rate this gym about average. I have definitely been to nicer, cleaner gyms before, but I guess this is okay considering the lot sizes available in SF. Bathrooms definitely need work in that the showers barely spurt out any water & the tiling is pretty gross. Upon entering the locker room theres a musty stench that I wish wasnt present. Pool only has 2 lanes which is usually congested by people who can barely keep their head above the water when there are lap swimmers trying to swim laps but are having to dodge the obstacles. Usually have to wait 10 minutes or so before being able to use one of the ellyptical machines.

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Name: K**** D
Date: 2013-03-03 21:08:30
Rating: 5
Comment: I was a 24 hour member and whilst being a member there, I was happy with the services they provide. I love their Yoga and Zumba classes. The personal trainers are nice and extremely motivated and enthusiastic. I will be a member again once the summer begins.

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Name: J*** d* A***
Date: 2011-11-28 05:33:58
Rating: 3
Comment: Like all 24s it gets very crowded.

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Name: A*** L*****
Date: 2010-11-17 05:57:03
Rating: 2
Comment: 24 Hour Fitness, why do I hate thee?- You intersperse your radio with Attention KMart Shopper type announcements.- Your entire pool area smells like someone dumped 47182 gallons of chlorine. Up my nose.- The gym is kinda dark and smelly overall.- Your classes tend to be unchallenging and same-size-fits-all.- Your hot tub has more soap bubbles than my bubblebath at home.- Your parking lot should be called a honking-bumper-car lot.- Your sales people make used car salesmen look saintly by comparison. And if I see another LAST [x] DAYS SALE! sign another time (as in, like every month), Im gonna rip it off and shove it somewhere where the chlorine dont shine.Okay, okay, so there are some okay machines, the checkin person is always friendly, and it seems there there are least a decent handful of weights. But otherwise, this gym is a crowded, joyless, annoying place.